Redlands Acre

35 Tewkesbury Road, Longford, Gloucester GL2 9BD
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9.8 41 Reviews
  • Redlands Acre, Gloucester
Redlands Acre is a large Victorian house situated on the outskirts of Gloucester, which has been extended to provide very spacious accommodation.

A large lounge and dining room overlook the busy road for those who like to see the world go by, and a further lounge and dining room farther back in the building cater for those who like a quieter environment.

A glass corridor opens onto a large hexagonal conservatory providing further choice of space and this in turn leads to the hairdressing salon and a decked atrium. The atrium gives access to luxury care suites which offer residents larger accommodation with their own lounge, kitchen, bedroom and shower room, as well as a small private patio.

The many areas of communal space allow a variety of entertainments and activities to take place without impacting on those people who chose not to join in. This is a lively home especially suited to people who enjoy a social lifestyle.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Julie Jennings (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Room Information

  • Single Rooms (35)

Redlands Acre Reviews (41)

9.8

Redlands Acre has a Review Score of 9.8 (9.823) out of 10, based on 11 reviews in the last 2 years.
Over all time Redlands Acre has 41 reviews.

Overall Experience
  • 31
  • 10
  • 0
  • 0
  • 0
Date Published
  • 41
  • 3
  • 5
  • 11
  • 30
Reviewer Connection to Redlands Acre
  • 11
  • 8
  • 7
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Kevin F (Son of Resident) published on 16 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is well run by the Manager. He has a great friendly caring team behind him. As soon as someone answers the front door you get welcomed by a friendly smile and would you like a Tea or Coffee!!! Also nothing is to much trouble for the staff even though they are always busy. There are lots of
activities the residents can do if they want. My father is 94 years old has been here for about 5 years, he is very happy here and treated with dignity and respect all the time. As I live in Somerset I only get to visit once a month, but I know he is so well looked after. Highly recommended. 10/10
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Redlands Acre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Redlands Acre is calculated as follows: ( (110 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 130 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redlands Acre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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