The Elms has been awarded Residential Care Home of the Year for South West England 2025 by Prestige Awards. The Elms is grateful for being recognised for the exceptional service and staff provided. The Elms has recently been chosen as a Finalist for the 2026 Southwest Care Awards, another accolade that shows the Elms continued pursuit of excellence in residential care.
Discover how the Elms redefines care by setting a...
The Elms has been awarded Residential Care Home of the Year for South West England 2025 by Prestige Awards. The Elms is grateful for being recognised for the exceptional service and staff provided. The Elms has recently been chosen as a Finalist for the 2026 Southwest Care Awards, another accolade that shows the Elms continued pursuit of excellence in residential care.
Discover how the Elms redefines care by setting a new standard at its beautiful location in Somerset. Unparalleled personalised care for residents designed to offer exceptional quality of life; peace of mind for you and your family through independence, respect, comfort and care.
Exceptional Care Standards
Personalised attention 24/7 ensuring the highest level of support at all times while promoting independence in a breathtaking countryside setting. Bespoke care plans, enriching activities and a welcoming community ensures every day feels exceptional.
Comprehensive Care Services
Experience tailored services, residential care, dementia support, short term respite care – all designed to meet your individualised needs. A highly trained team will support your independence while anticipating your every need with warmth and compassion. Staff can’t do enough for residents.
Dementia
Short term respite
Contact The Elms to confirm what's included and get a personalised quote:
Certain services are separately charged for and we ask residents to maintain a 'petty cash' balance in order to pay for them. These include, for example, hairdressing, chiropody, newspaper, taxi services, specific toiletries and specialty food/snacks/sweets.
The price(s) shown are provided by the care home. Contact The Elms for full pricing details and T&Cs.
The Elms has a Review Score of 9.8 (9.791) out of 10, based on 16 reviews in the last 2 years.
Over all time The Elms has 74 reviews.
The Elms is a lovely, special caring home for my sister to live in. The manager and all care staff are excellent. Nothing is too much trouble, the care and dignity my sister receives is second to none. It is like a big family, you get to know the staff really well. Nothing is too much trouble....
The Elms is a lovely, special caring home for my sister to live in. The manager and all care staff are excellent. Nothing is too much trouble, the care and dignity my sister receives is second to none. It is like a big family, you get to know the staff really well. Nothing is too much trouble. Being a one story building it is easy for my sister to get around, although she was very mobile when she arrived but sadly has not so much, due to her dementia over the past 3 years. Other residents though, are able to get around, with lots of sitting areas inside and in the garden which is very well kept with plenty of flowers and wonderful views. My sister is very happy there, the staff love her and she very well looked after, I wouldn't want her to be anywhere else. Thank you everyone for all your hard work.
The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
All his needs and care are kindly dealt with. The Elms has a family atmosphere and the meals are extremely good.
All his needs and care are kindly dealt with. The Elms has a family atmosphere and the meals are extremely good.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on you kind words to the team, thank you once again.
Excellent care at The Elms, nothing is too much trouble. Dad can be a bit unpredicable with his dementia but the staff understand and treat him with empathy and dignity.. I appreciate all your hard work. Also to the activity staff who put on different varied activities. The gardens are very well...
Excellent care at The Elms, nothing is too much trouble. Dad can be a bit unpredicable with his dementia but the staff understand and treat him with empathy and dignity.. I appreciate all your hard work. Also to the activity staff who put on different varied activities. The gardens are very well kept and the decor is always being upgraded. The cleaning staff do a wonderful job as well. The kitchen staff are so helpful, the residents are asked daly on what they would like to eat from the menu. A big thank you to everyone.
The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
I am really happy that my mother is living at the Elms. The building is modern and the gardens are lovely.The staff are very approachable and work really hard to provide a stimulating and enjoyable environment with daily activities and trips to village events. The menu is varied but the catering...
I am really happy that my mother is living at the Elms. The building is modern and the gardens are lovely.The staff are very approachable and work really hard to provide a stimulating and enjoyable environment with daily activities and trips to village events. The menu is varied but the catering staff will always provide an alternative meal for my mother and take it to her room. I know that all my mothers health needs are being properly monitored by staff and the GP.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.Manager
I cannot begin to convey how wonderful the whole team have been. Mummy needed careful care around her re-adjustment to a new setting as...
The Elms is a small care home with a big family heart where you know your loved ones receive the care we all wish for.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.
Moving Mum into The Elms has been such a positive experience for her and us as a family. From the very first day, she was made to feel welcome, and it was clear that the staff genuinely care about the residents. Mum has settled in quickly and enjoys the company of the staff and the other residents....
All in all, The Elms has given Mum a safe and happy home.
The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
The elms is a home that makes residents, friends and family feel part of something special. The personal care is outstanding, the atmosphere is lively and there is always laughter. This is how life should be especially as we age. The new wing is contemporary and beautifully designed to take...
The elms is a home that makes residents, friends and family feel part of something special. The personal care is outstanding, the atmosphere is lively and there is always laughter. This is how life should be especially as we age. The new wing is contemporary and beautifully designed to take advantage of its location in the countryside. Many great parties and family events with all generations. I enjoy myself every time I come here. The staff truly care for each person that steps through the door.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
Mum also seems to be in much better health for being there. She seems to be well looked after, safe, and has been helped to integrate a little too.
Mum also seems to be in much better health for being there. She seems to be well looked after, safe, and has been helped to integrate a little too.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
The long-standing staff are all friendly and helpful and know the residents individually (and their families) and go out of their way to support them and make them feel they're at home; they are also poised to spring into action when required and are highly professional in dealing with any...
The long-standing staff are all friendly and helpful and know the residents individually (and their families) and go out of their way to support them and make them feel they're at home; they are also poised to spring into action when required and are highly professional in dealing with any difficult situations that arise. The home has a lot of clever touches from multiple intimate seating areas indoors and out to bird feeders outside the window of each room: everyone and everything seems designed to go the extra mile.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
We looked around several residential care homes when the time came my Mum needed more help and as soon as we stepped foot inside The Elms we knew we had found the right place. All the staff are friendly, approachable and have taken the time to get to know us as a family, we are always made to feel...
We looked around several residential care homes when the time came my Mum needed more help and as soon as we stepped foot inside The Elms we knew we had found the right place. All the staff are friendly, approachable and have taken the time to get to know us as a family, we are always made to feel welcome when we visit. The Elms is always spotlessly clean, very well cared for and the gardens are a delight with views over open countryside, a very peaceful setting. In My Mum's own words "They cannot do enough for me, they look after me. What more can I ask for, I am very lucky and the food is very good". We highly recommend The Elms for anyone who is looking for outstanding care for their loved one.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.
Once dad got to know the team members and they in turn understood him, dad came to feel that The Elms was...
Thank you for all your compassion and showing us that we had made the right choice back in 2023.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.
Despite initial difficulties in settling in to his new surroundings, the staff did a wonderful job of helping him adapt and keeping us informed of any issues and...
We are all grateful that we chose the Elms and that it has such a wonderful and dedicated staff.
Thank you all
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
The home...
All round excellent service.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
My mother is a resident of The Elms. She has dementia and a number of medical conditions, which make caring for her demanding, and sometimes frustrating. The staff at The Elms are outstanding in caring for her, their approach to caring for dementia residents has settled my mother down, she is less...
This is how a care home should be.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by Elms excellent. Thank you.
It's a beautiful setting affording far-reaching country views from many...
There is a lovely garden for everyone to enjoy in the better weather filled with a variety of shrubs, and bedding plants, tables and chairs are provided so in the better weather everyone who is able can fully enjoy the facilities.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by Elms excellent. Thank you.
My mum moved into The Elms at a very emotional time for our family. All the staff have just been the best support for mum and their care and love for mum cannot be faulted. The room is clean and homely and the rest of the public rooms are so welcoming. Mum is thriving on the food and the exercises...
My mum moved into The Elms at a very emotional time for our family. All the staff have just been the best support for mum and their care and love for mum cannot be faulted. The room is clean and homely and the rest of the public rooms are so welcoming. Mum is thriving on the food and the exercises and activities which happen every day look stimulating and fun. Mum loves the singing and animal visits best. We can visit at any time and nothing is too much trouble. Mum always looks clean and well cared for. I would highly recommend The Elms.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
Since arriving at The Elms my brother-in-law has received great care. The staff and management have looked after him, and he's wanted for nothing. The daily activities, food, and his one-to-one care have been lovely. If your loved ones need professional care then I would not hesitate in...
Since arriving at The Elms my brother-in-law has received great care. The staff and management have looked after him, and he's wanted for nothing. The daily activities, food, and his one-to-one care have been lovely. If your loved ones need professional care then I would not hesitate in recommending The Elms.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on you kind words to the team, thank you once again.
We moved our brother down from London and we were worried about how he would settle in from the day he got here to now none of us have had any regrets. They are caring and helpful and my brother enjoys the daily activities, the company and the functions they put on that include the family. Glad we...
We moved our brother down from London and we were worried about how he would settle in from the day he got here to now none of us have had any regrets. They are caring and helpful and my brother enjoys the daily activities, the company and the functions they put on that include the family. Glad we chose The Elms, the views in the garden are just so beautiful.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on your kind words to the team, thank you once again.
The Elms continues to provide excellent care for my mother.
The Elms continues to provide excellent care for my mother.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on your kind words to the team, thank you once again.
Mum moved into The Elms 3 months ago. She is looked after by such caring, kind, warm staff. Her room is spotless and cosy as is the rest of the home. Her needs are met to a very high standard and she's looking so much better with the lovely food! The gardens and views beyond are beautiful - such a...
Mum moved into The Elms 3 months ago. She is looked after by such caring, kind, warm staff. Her room is spotless and cosy as is the rest of the home. Her needs are met to a very high standard and she's looking so much better with the lovely food! The gardens and views beyond are beautiful - such a treat. At a difficult time in our lives regarding our parents, The Elms came to our rescue both physically and emotionally.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I'm passionate about delivering high standards of care for the residents we look after. I've been in the care industry for 29 years, with my start...
I'm passionate about delivering high standards of care for the residents we look after. I've been in the care industry for 29 years, with my start as a care assistant and working my way up to become a registered manager.
Being a registered manager for a care home carries significant responsibility, as it involves overseeing the day-to-day operations to ensure the highest standards of care for residents. My role requires a balance of compassionate leadership, strong organisational skills, and a deep understanding of regulatory frameworks such as those set by CQC. I ensure that staff are well-trained, residents’ needs are met individually with dignity and respect, and that the care home operates safely and efficiently. Building trust with residents, families, and staff is essential, as is the ability to respond effectively to challenges and continuously improve service quality. My role is both demanding and rewarding, with a direct impact on the well-being and quality of life of vulnerable individuals.
We have a great team here at The Elms with an atmosphere of happiness. The laughter from staff and residents alike throughout the corridors and home is satisfying to hear. The Elms is really a home from home for the residents, and this is how we like it to be.
Hi, my name is Anita, and I have worked in the care sector for approximately 24 years, the last 10 of which have been here at The Elms. I am level 4...
Hi, my name is Anita, and I have worked in the care sector for approximately 24 years, the last 10 of which have been here at The Elms. I am level 4 qualified, I am one of the Senior Clinical Leads, and I enjoy every minute of my job and still do!
Being a Clinical Lead here means wearing many hats — and that’s what makes it such a fulfilling role. At the heart of what I do is making sure our residents receive safe, high-quality, and compassionate care every single day. I’m not just in the office — I’m very much on the floor, working alongside our care staff, offering guidance, and stepping in wherever needed.
I spend a lot of time supporting the team — helping with training, answering questions, and making sure our care plans are truly person-centred. I carry out audits, medication checks, and help keep us compliant with all regulations, but I always keep my focus on the people — both residents and staff.
We are situated in a rural location with beautiful views that our residents all enjoy. We have a lovely working relationship with our residents and enjoy reminiscing about their past experiences and having a laugh. Here at The Elms, I'm proud to say we provide top-quality care and compassion for all of our residents, and we always ensure all their needs are met.
Hi, I'm Kat, and I love working at the Elms. I've been here for over 10 years, and it gets better all the time. As a clinical lead, no two days are...
Hi, I'm Kat, and I love working at the Elms. I've been here for over 10 years, and it gets better all the time. As a clinical lead, no two days are ever the same. My day starts with a handover, and I check in on any changes with our residents, review clinical notes, and make sure we’re fully up to date on everyone’s care needs. Medication rounds, supporting and mentoring care staff and regular supervisions are part of my role. I ensure our clinical practices are safe, up to date and in line with CQC standards.
I work closely with GPs, district nurses, and other healthcare professionals. Communication is key to making sure our residents get joined-up, holistic care. I meet regularly with families, too, helping them feel informed and reassured about their loved one’s care. When the Registered Manager is away, I step in to support the running of the home.
What keeps me going is knowing that I’m making a real difference — not just to the residents, but to the staff as well. It’s a role that’s challenging, rewarding, and genuinely meaningful.
As the proud owner of an excellent care home, there’s nothing more rewarding than knowing we’re making a real difference in people’s lives every day....
As the proud owner of an excellent care home, there’s nothing more rewarding than knowing we’re making a real difference in people’s lives every day. Creating a warm, safe, and respectful environment where residents feel valued and genuinely cared for is at the heart of everything we do. I take immense pride in the dedication of our team, whose compassion, professionalism, and commitment to quality care are what make our home so special. Seeing residents thrive, families feel at ease, and staff grow in confidence and skill makes it all worthwhile. This isn’t just a business — it’s a community, and I’m proud to be part of it.
The team at the Elms is what makes it a success. I am grateful and proud of the incredible senior management team and all of our outstanding carers. These are the people who make the difference day to day.
The care home lists weekly fees per person between £1,350 and £1,450 for residential care (respite between £1,350 and £1,450) and between £1,350 and £1,450 for residential dementia care (respite between £1,350 and £1,450). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 28 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Elms to verify any information. View our terms and conditions. The Elms has an Enhanced Service -what an Enhanced Service includes.