






The Elms has been awarded Residential Care Home of the Year for South West England 2025 by Prestige Awards. The Elms is grateful for being recognised for the exceptional service and staff provided. The Elms has recently been chosen as a Finalist for the 2026 Southwest Care Awards, another accolade that shows the Elms continued pursuit of excellence in residential care.
Discover how the Elms redefines care by setting a...
Care Provided by The Elms
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Certain services are separately charged for and we ask residents to maintain a 'petty cash' balance in order to pay for them. These include, for example, hairdressing, chiropody, newspaper, taxi services, specific toiletries and specialty food/snacks/sweets.
The price(s) shown are provided by the care home. Contact The Elms for full pricing details and T&Cs.
Contact The Elms to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Elms Residential Home (Yeovil) Ltd
- Private Owned
Person in charge
- Louise Turner (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (28)
Visiting
- The Elms welcome guests at any time and staff would be delighted to give visitors a tour of the home and introduce them to residents. Please get in touch with the Registered Manager.
Parking
- The Elms has plenty of off-street parking for the benefit of family and friends.
The Elms Reviews (74)
The Elms has a Review Score of 9.8 (9.817) out of 10, based on 17 reviews in the last 2 years.
Over all time The Elms has 74 reviews.
I cannot fault The Elms as a wonderful caring home for my father to live in. The manager and all care staff are excellent. Nothing is too much trouble, the care and dignity my father receives is second to none. It is like a big family,you get to know the staff, other residents and their families. I call it my happy place while I am there! Being a bungalow it's easy for people to get around, lots of sitting areas inside and in the garden which is very well kept with plenty of flowers and wonderful views. My father has been at The Elms for 4 years, he is very happy there, I wouldnt want him to be anywhere else. Thank you everyone for all your hard work.
Thank you so much for your kind review. With residents like your father and wonderful supporting families, it makes our job easy and gives us pleasure at the home.
I am really happy that my mother is living at the Elms. The building is modern and the gardens are lovely.The staff are very approachable and work really hard to provide a stimulating and enjoyable environment with daily activities and trips to village events. The menu is varied but the catering staff will always provide an alternative meal for my mother and take it to her room. I know that all my mothers health needs are being properly monitored by staff and the GP.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
I cannot begin to convey how wonderful the whole team have been. Mummy needed careful care around her re-adjustment to a new setting as well as new staff she needed to trust.
The staff have not just been carers, they are her new family who go above and beyond to ensure she is safe, settled and seen as an individual that is respected and constantly monitored. They go to great lengths to make sure she is as happy as can be with genuine love and affection.
As a family, we're welcome at all times, invited to events, allowed to sit with mummy during meal times and always available by phone. Going above and beyond, the team have helped us navigate a complex care system with constant support and guidance.
The Elms is a small care home with a big family heart where you know your loved ones receive the care we all wish for.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
The home arranges a wide variety of activities that keep everyone engaged and entertained. Mum regularly takes part and it's lovely to see her so involved and happy. It's clear that a lot of thought goes into making sure there's something for everyone, whether it's social, creative, or simply fun.
The Elms is set in a small village and has lovely well maintained grounds and a nice outdoor area for the residents and families. The rooms are clean and comfortable.
All in all, The Elms has given Mum a safe and happy home.
The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
The elms is a home that makes residents, friends and family feel part of something special. The personal care is outstanding, the atmosphere is lively and there is always laughter. This is how life should be especially as we age. The new wing is contemporary and beautifully designed to take advantage of its location in the countryside. Many great parties and family events with all generations. I enjoy myself every time I come here. The staff truly care for each person that steps through the door.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
Mum also seems to be in much better health for being there. She seems to be well looked after, safe, and has been helped to integrate a little too.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
The long-standing staff are all friendly and helpful and know the residents individually (and their families) and go out of their way to support them and make them feel they're at home; they are also poised to spring into action when required and are highly professional in dealing with any difficult situations that arise. The home has a lot of clever touches from multiple intimate seating areas indoors and out to bird feeders outside the window of each room: everyone and everything seems designed to go the extra mile.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
We looked around several residential care homes when the time came my Mum needed more help and as soon as we stepped foot inside The Elms we knew we had found the right place. All the staff are friendly, approachable and have taken the time to get to know us as a family, we are always made to feel welcome when we visit. The Elms is always spotlessly clean, very well cared for and the gardens are a delight with views over open countryside, a very peaceful setting. In My Mum's own words "They cannot do enough for me, they look after me. What more can I ask for, I am very lucky and the food is very good". We highly recommend The Elms for anyone who is looking for outstanding care for their loved one.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Once dad got to know the team members and they in turn understood him, dad came to feel that The Elms was his home. There was always a range of activities to participate in and the choice of food was good.
We found that dad was always happy to see us and when we brought him out for a day with the family, or a meal out, he was happy to 'go home' and back to his usual base.
In dad's final weeks, the team at The Elms not only preserved dad's comfort, cleanliness and usual high standards, including daily shaves, but did so with kindness and respect.
They also always made sure that we, as family, were looked after too.
Thank you for all your compassion and showing us that we had made the right choice back in 2023.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
Despite initial difficulties in settling in to his new surroundings, the staff did a wonderful job of helping him adapt and keeping us informed of any issues and how we could help.
Despite his worsening ability to communicate with the staffs patience and consideration they could understand and accommodate his needs, even when that meant a wet not electric shave.
As time passed and he settled in to his home he selectively enjoyed the regular activities especially the sing a longs.
Finally however time catches up with us all and it was the dignity, respect and love shown by all in those final days that has prompted me to write this review.
We are all grateful that we chose the Elms and that it has such a wonderful and dedicated staff.
Thank you all
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
She enjoys the huge range of daily activities on offer, the food always looks lovely and full of variety and always homemade.
Mum enjoys her cake and coffee in the afternoons a real treat.
The home is impeccably clean, the staff are always friendly and nothing is ever too much for them, even at busy times.
The social media updates are an excellent way of keeping not only myself updated but the whole family, seeing varies photographs of what mum has been up too.
Always kept informed of any issues if any including medical.
All round excellent service.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
We are kept informed of any updates, are free to visit any time and are always made to feel welcome.
This is how a care home should be.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by Elms excellent. Thank you.
The staff are delightful courteous and helpful and go the extra mile to assist.
It's a beautiful setting affording far-reaching country views from many of the rooms, a big sun terrace, and masses of recreational space for the residents to mingle.
The ambience is good and the place is always spotless and a home from home for all its residents.
I never worry about Mum being there because I know she is well cared for and happy. The staff are a great crowd who work well together and I never feel anyone is unapproachable.
There is a lovely garden for everyone to enjoy in the better weather filled with a variety of shrubs, and bedding plants, tables and chairs are provided so in the better weather everyone who is able can fully enjoy the facilities.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by Elms excellent. Thank you.
My mum moved into The Elms at a very emotional time for our family. All the staff have just been the best support for mum and their care and love for mum cannot be faulted. The room is clean and homely and the rest of the public rooms are so welcoming. Mum is thriving on the food and the exercises and activities which happen every day look stimulating and fun. Mum loves the singing and animal visits best. We can visit at any time and nothing is too much trouble. Mum always looks clean and well cared for. I would highly recommend The Elms.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too. The team work very hard and will be delighted to hear that you find the care and support provided by The Elms excellent.
Since arriving at The Elms my brother-in-law has received great care. The staff and management have looked after him, and he's wanted for nothing. The daily activities, food, and his one-to-one care have been lovely. If your loved ones need professional care then I would not hesitate in recommending The Elms.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on you kind words to the team, thank you once again.
We moved our brother down from London and we were worried about how he would settle in from the day he got here to now none of us have had any regrets. They are caring and helpful and my brother enjoys the daily activities, the company and the functions they put on that include the family. Glad we chose The Elms, the views in the garden are just so beautiful.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on your kind words to the team, thank you once again.
The Elms continues to provide excellent care for my mother.
Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Elms. I will pass on your kind words to the team, thank you once again.
My brother lives at The Elms, his care is exceptional. Warm and caring staff, especially the Manager. All his needs are met. The food is excellent. The staff take time to do one-on-ones with him. They have so much patience considering his mental state. Although so upsetting to see him in such need, so comforting to know he has the best care.
Thank you so much for your kind review. It is very rewarding to hear that you are happy with the service provided. I will be sure to pass your comments on to the staff at The Elms.
Mum moved into The Elms 3 months ago. She is looked after by such caring, kind, warm staff. Her room is spotless and cosy as is the rest of the home. Her needs are met to a very high standard and she's looking so much better with the lovely food! The gardens and views beyond are beautiful - such a treat. At a difficult time in our lives regarding our parents, The Elms came to our rescue both physically and emotionally.
Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so...
My husband has been a resident for 20 months and his care is excellent, he is always clean and his food is extremely good. The staff administer his meds on time which is important with Parkinson's and his catheter care is dealt with with dignity and they keep infections at bay. The angels who look after him are 5 stars, from the nurses, kitchen staff, cleaner and maintenance gentlemen they all make me feel cared for as well. The home is spotlessly clean and the garden is delightful. I am so pleased we are able to have the services of The Elms.
Thank you so much for your kind review. It is very rewarding to hear that you are happy with the service provided. I will be sure to pass your comments on to the staff at The Elms.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Elms.
There are no upcoming events for The Elms.
Accreditations
There are no accreditations posted yet for The Elms.
Meet the Team (4)

I'm passionate about delivering high standards of care for the residents we look after. I've been in the care industry for 29 years, with my start as a care assistant and working my way up to become a registered manager.
Being a registered manager for a care home carries significant responsibility, as it involves overseeing the day-to-day operations to ensure the highest standards of care for residents. My role requires a balance of compassionate leadership, strong organisational skills, and a deep understanding of regulatory frameworks such as those set by CQC. I ensure that staff are well-trained, residents’ needs are met individually with dignity and respect, and that the care home operates safely and efficiently. Building trust with residents, families, and staff is essential, as is the ability to respond effectively to challenges and continuously improve service quality. My role is both demanding and rewarding, with a direct impact on the well-being and quality of life of vulnerable individuals.
We have a great team here at The Elms with an atmosphere of happiness. The laughter from staff and residents alike throughout the corridors and home is satisfying to hear. The Elms is really a home from home for the residents, and this is how we like it to be.

Hi, my name is Anita, and I have worked in the care sector for approximately 24 years, the last 10 of which have been here at The Elms. I am level 4 qualified, I am one of the Senior Clinical Leads, and I enjoy every minute of my job and still do!
Being a Clinical Lead here means wearing many hats — and that’s what makes it such a fulfilling role. At the heart of what I do is making sure our residents receive safe, high-quality, and compassionate care every single day. I’m not just in the office — I’m very much on the floor, working alongside our care staff, offering guidance, and stepping in wherever needed.
I spend a lot of time supporting the team — helping with training, answering questions, and making sure our care plans are truly person-centred. I carry out audits, medication checks, and help keep us compliant with all regulations, but I always keep my focus on the people — both residents and staff.
We are situated in a rural location with beautiful views that our residents all enjoy. We have a lovely working relationship with our residents and enjoy reminiscing about their past experiences and having a laugh. Here at The Elms, I'm proud to say we provide top-quality care and compassion for all of our residents, and we always ensure all their needs are met.

Hi, I'm Kat, and I love working at the Elms. I've been here for over 10 years, and it gets better all the time. As a clinical lead, no two days are ever the same. My day starts with a handover, and I check in on any changes with our residents, review clinical notes, and make sure we’re fully up to date on everyone’s care needs. Medication rounds, supporting and mentoring care staff and regular supervisions are part of my role. I ensure our clinical practices are safe, up to date and in line with CQC standards.
I work closely with GPs, district nurses, and other healthcare professionals. Communication is key to making sure our residents get joined-up, holistic care. I meet regularly with families, too, helping them feel informed and reassured about their loved one’s care. When the Registered Manager is away, I step in to support the running of the home.
What keeps me going is knowing that I’m making a real difference — not just to the residents, but to the staff as well. It’s a role that’s challenging, rewarding, and genuinely meaningful.

As the proud owner of an excellent care home, there’s nothing more rewarding than knowing we’re making a real difference in people’s lives every day. Creating a warm, safe, and respectful environment where residents feel valued and genuinely cared for is at the heart of everything we do. I take immense pride in the dedication of our team, whose compassion, professionalism, and commitment to quality care are what make our home so special. Seeing residents thrive, families feel at ease, and staff grow in confidence and skill makes it all worthwhile. This isn’t just a business — it’s a community, and I’m proud to be part of it.
The team at the Elms is what makes it a success. I am grateful and proud of the incredible senior management team and all of our outstanding carers. These are the people who make the difference day to day.
Frequently Asked Questions about The Elms
What types of Care is The Elms registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Elms have?
There are 28 Single Rooms.
What are the Facilities & Services at The Elms?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Elms to the centre of Yeovil?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Elms to verify any information. View our terms and conditions. The Elms has an Enhanced Service -more info.