The Elms Residential Home

My mother in law spent the last two years of her life at The Elms Residential Home and although she could be difficult at times due to vascular dementia, she was treated with the utmost kindness, patience and respect by the management and staff. The accommodation is of a high standard, her room was a good size and was kept spotlessly clean.

When Dad was unable to look after himself anymore due to his dementia, The Elms was the obvious place for him to be cared for.
He had been receiving day care there for a while and the transition to him living there permanently went better than we could have hoped for. He is looked after very well by all the staff and there is nothing that is too much trouble for them. Dad loves the food, especially his bacon sandwich which he has for breakfast and enjoys the trips out for lunch at the pub etc. Our family are very thankful that Dad is happy and being cared for so well at The Elms.

I've been extremely happy with my choice of The Elms as a care home for my dad. Everyone who visits says how friendly and caring the staff are. Being a small home they are very aware of any changes in Dad's condition and let me know whenever something needs attention.
As someone living overseas, it's important to me to know they are taking good care of Dad - and they are. It was definitely one of the best decisions I made to move Dad into The Elms.

Myself and my wife looked at three other care homes for Mum before settling on and deciding on The Elms.
We looked first at a big care home in a village just outside Yeovil, but even though it was ultra-modern it lacked the 'homely feel’, next we looked at a slightly smaller one run by the same company, but if I'm honest it was noisy and just damn right scary! The 3rd was a care home in Yeovil, without a doubt 5-star luxury, however, due to Mum having Alzheimer's, we wanted somewhere that would stimulate her mind with activities, not just a TV on the go 24/7! We then found The Elms!! One walk around with the manager I just knew it was the ONE!!! Mum has settled in great and now considers it her home. The genuine care and commitment of every one of the staff is exemplary and cannot be faulted in any way.
Mum enjoys the food, the activities and the cheeky banter between her and the staff, which we feel is very important being treated like a member of 'The family' and not just a resident.

My family and I would like to thank all the lovely staff who work at The Elms Residential Home. Mum attends The Elms three times a week on a day care basis, she always looks forward to her day as there is always plenty of activities, lovely food and always someone to talk to, this is very important for mum as she’s always been very sociable.

My wife and I sat with my father in The Elms as he drew his last breath. It was a very gentle, peaceful moment and like all the rest of the time my father spent in The Elms, there was an overwhelming sense of kindness, calmness and dignity. Every staff member seemed to be only too willing to make the extra effort to make my dad's stay there the best it could be. Always a man with a cheeky manner, he delighted in the happy banter. At a time when our wonderful health service is being stretched, it was a great comfort to us that dad was able to be cared for properly and completely in this ideal, small-scale setting.

My mother has been a resident at The Elms for quite some time. The care that she receives is outstanding. I have no doubt that she is well looked after and well fed. She is happy in the home where the staff are friendly and caring. She loves taking part in the activities which include knitting and craft. She also loves taking part in Zumba sessions which often have her on her feet dancing with staff. The also go out on regular trips which she looks forward to.

My father was made very welcome and looked after really well. The home is placed in a lovely setting overlooking lovely views. Everywhere is decorated to a high standard kept clean and well maintained. Rooms are comfortable and warm. Staff are very caring. Dad always enjoyed his food. There are many activities which dad enjoyed. The owner has mixed with the residents and dad enjoyed his company. Many thanks to the Elms for all they have done.

The staff and management at the Elms are exemplary. The passion and commitment of the team are obvious. My Father recently passed away whilst resident at the Elms. Without question, the way he was treated in his final days and hours, the dignity he was shown to the end and the extremes that the staff and the management went to in order to make him comfortable is beyond words. The care and concern permeate through all staff and extends to the family as well. Many of the staff team came to the funeral as did the owner who travelled from London to be there. My mother also resides at the Elms and continues to be cared for by an experienced and passionate team who make the Elms what it is - the only choice for my Mother. There may be better equipped and better resourced residential homes in the market - but there is no doubt in my mind that what the Elms offers in terms of quality of care, love and attention is hard to beat.

Mum has been a resident since April 2012 and the care that mum receives at the home helps myself and sisters sleep well at night.
Many of the original staff members are still in post which offers Mum continuity.

Well, our Mother's move from semi-independent living to The Elms Residential Home has been nothing short of a miracle and a joy.

As most of us would feel, giving up a home is very traumatic, but Mother was received with such genuine kindness and friendship at The Elms, that within twenty-four hours she was 'part' of the place. She feels like 'the luckiest person on earth', to be in receipt of such care comfort and kindness. She thinks she may be in Heaven already! Her worries and anxieties are no longer part of her life and she is free to enjoy being part of the family at The Elms. She is also close to many members of her large family so enjoys regular visits.

Mother loves her beautiful room, looking out over fields of sheep and horses. When she wants to soak up some sun, she goes to a chair just outside her room, reads the paper, has a coffee and chats to passers-by.

The quality of the human environment sets The Elms Residential Home apart.

We are so happy and thankful to all the staff at The Elms.