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Greenhill House

Tweentown, Cheddar, Somerset BS27 3HY
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Greenhill House, Cheddar
Greenhill House, Cheddar
Greenhill House, Cheddar

Greenhill House is a homely and purpose-built residential care home, offering specialist residential care and dementia support.

The home is located close to shops, cafes and the local amenities of Cheddar.

Opened by HRH the Countess of Wessex in 2014, residents at Greenhill House benefit from spacious en-suite rooms, homely living spaces and peaceful seating areas.

Alongside high-quality, person-centred residential care, Greenhill House provides specialist support for those living with dementia.

Within...  

Care Provided by Greenhill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,340From £1,340
Residential Dementia CareFrom £1,340From £1,340

Greenhill House fees start from £1,340 per week, adjusted to individual care requirements.

Contact Greenhill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jenny Futcher(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (52)

Greenhill House Reviews (47)

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9.7

Greenhill House has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years. Over all time Greenhill House has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from P W (Son of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

My mum was very happy and safe at Greenhill house. She was welcomed by all and received gentle and loving care by very professional staff who also became her friends. I can recommend Greenhill house to everyone seeking care for family members. It's a warm and loving environment and all staff should be proud of the space they have created. Thank you from us

Reply from Greenhill House, Somerset Care at Greenhill House
Thank you for taking the time to share your kind words about Greenhill House, our team, and the care your Mum received during her time with us. It was our privilege to care for her, and support her family.
Kind regards,

Greenhill House

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Review from Raymond W (Resident / Service User) published on 6 July 2026 Submitted via Website
Overall Experience
I have been a resident at Greenhill House for over three years.
I have been very happy here and am comfortably accommodated and well looked after by a caring and pleasant staff. The food is varied and well cooked with choices of courses for each meal. One would have to be a very fussy eater not to enjoy it.

I am not conscious of changes I would make bearing in mind that it is a care home and not a hotel.

Reply from Greenhill House, Somerset Care at Greenhill House
Dear Raymond, thank you for sharing your feedback about life at Greenhill House in Cheddar. We are so happy to hear that you feel comfortable and at home here, and that you enjoy the food prepared by our kitchen team. We are pleased to count you as a member of our Greenhill House family!
Kind regards,

Greenhill House

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Review from Naomi B (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

Our Mother has been a resident at Greenhill for almost three years and the Staff have always been friendly, welcoming and attentive. There is always plenty of activities which residents can take part in if they so wish or they can enjoy relaxing in the gardens on a nice day. There is always rooms are all en-suite , bright and airy. The food is delicious with drinks and snacks always available. The care is wonderful and staff are always respectful of personal dignity. The overall feel is that it is warm and friendly. Visitors are welcome at any time and we have often visited in quite large family gatherings for birthdays, Mother's Day, Christmas etc and are welcomed

Reply from Greenhill House, Somerset Care at Greenhill House
Dear Naomi, thank you for your kind words about your Mum's care at Greenhill House. It is wonderful to see her settled, and it warms our hearts to witness your lovely family gatherings. Thank you for trusting us with your Mum's care.
Kind regards,

Greenhill House

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Review from Richard C (Son of Resident) published on 19 June 2026 Submitted via Website
Overall Experience
Greenhills is a fabulous care home that caters for all levels of residents needs. My Dad has lived here for a couple of years and is brilliantly looked after by a team of care professionals that can't do enough to ensure he's living his best life.
Dad is well into his 90's now and slowing down. He can be a cantankerous old bloke when he chooses but the team help him through his bad days and celebrate his good ones.

I'd highly recommend Greenhills as a venue that delivers the highest quality of professional care and support.

Reply from Greenhill House, Somerset Care at Greenhill House
Dear Richard, thank you for your review, which made us smile! It is an absolute privilege to care for your Dad and support him to live the life he chooses. Thank you for your kind words, which we will share with the team.
Best regards,

Greenhill House

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Review from Annette W (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience
We are so glad that we chose Greenhill House for the care of our parents and parent in laws. We had cared for them for many years in their own homes but sadly this was becoming unmanageable due to their dementia and frailty. Greenhill personal care is so kind, friendly and dignified and our loved was always look happy in clean ironed clothes. Their nails and hair are carefully looked after. Their rooms are spotless and they also have some special personal possessions like photographs, pictures, lamps or items of small furniture from their previous homes to help them feel grounded and safe. Greenhill contact us regularly regarding their health and medications. We are made most welcome when we visit and feel like a part of a big family. The activities are varied and many guests visit such as choirs and musicians. Quizzes and creative Art are weekly events.
Greenhill also support us as the transition into residential care is difficult for all involved.

Highly recommend.

Reply from Greenhill House, Somerset Care at Greenhill House

Dear Annette, thank you for sharing your feedback about Greenhill House, but thank you most of all for trusting us to support your family through the transition into residential care when the time was right. We recognise that this can be an emotionally challenging time for all concerned. We are...  

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Review from Richard W (Son of Resident) published on 19 June 2026 Submitted via Website
Overall Experience
Greenhill House supports the family as well as the residents.

They are caring and considerate to the needs of the residents and make efforts to ensure all aspects of care is maintained to a high standard.

Reply from Greenhill House, Somerset Care at Greenhill House
Dear Richard, thank you for taking the time to write a review for Greenhill House. The family members of those we care for are also part of our Greenhill House family, and we are so pleased that you feel reassured and supported about your loved one's care.
Kind regards,

Greenhill House

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Review from Andrew B (Son of Resident) published on 18 May 2026 Submitted via Website
Overall Experience

I was grateful that Greenhill House was able to take in my Mum at short notice for respite care so that I could take a well needed holiday. Mum spoke highly of the care that she'd received during her 2 week stay. She's not one to sit in the common room /meals area with other residents for any length of time but it was there if she needed the company of others. I felt at ease leaving my Mum there after meeting some of the team that run the facility.

Reply from Greenhill House, Somerset Care at Greenhill House

Dear Andrew, thank you for kind words about the respite care your Mum received at Greenhill House. We recognise that respite care can provide a much-needed break for the whole family, and we were glad to be able to step in and support you both. We are so pleased to hear that your Mum spoke highly...  

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Review from G W (Son of Resident) published on 25 February 2026 Submitted via Postal Card
Overall Experience

Staff always very friendly. Very helpful and are looking after dad very well.

Reply from Greenhill House, Somerset Care at Greenhill House
Thank you for writing a review for the care your Dad receives at Greenhill House in Cheddar. We will share your kind words with the team.
Best regards,

Greenhill House

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Review from A J (Son of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

The staff listened and acted requests made by the family. The layout was very good: it was an easy walk and although the seating in the lounge was good for residents, it wasn't easy visitors to sit there with the resident. I think that staff in the lounge/diner shouldn't be on their phones as much as they were but interacting with residents instead. I was generally very pleased with mum's care but there were times when communication between and management could've been better. However everyone reacted quickly when mum became ill, and a hospital bed was provided quickly too.

Reply from Greenhill House, Somerset Care at Greenhill House

Dear A J. Thank you for taking the time to share your valued feedback for Greenhill House. We are pleased to share that we are investigating options to create an additional quiet seating area where our residents can spend time with their visitors, away from their individual rooms or the main...  

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Review from Jennifer B (Wife of Resident) published on 5 February 2026 Submitted via Postal Card
Overall Experience

Most staff take extra time to converse with residents and offer support when needed, which is appreciated. Even when living independently acknowledgement is often needed.

Reply from Greenhill House, Somerset Care at Greenhill House
Dear Jennifer, thank you for taking the time to share your feedback. Our team strive to provide support which promotes independence, and we are glad to hear that your experience reflects this.
Best regards,

Greenhill House

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Review from S L (Son of Resident) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Dad always enjoys his time at Greenhill House. I know some of the team there, they say he does as well. We are worried that sometimes he may be on his own in his room and not join in with the activities. So a sheet of things he's done would be helpful and to ask him about once he's home again. The management and staff are friendly and happy to help.

Reply from Greenhill House, Somerset Care at Greenhill House

Thank you for taking the time to leave a review for the respite care your Dad enjoys at Greenhill House in Cheddar. As discussed, ahead of your Dad's next stay with us, we will be pleased to show you how you can access details of his care and activities in real-time, so that you can keep up-to-date...  

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Review from S H (Son of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Our father has received fantastic care since moving into Greenhill. The staff are focused on the residents well being rather than red tape or finances. Dad was given a very warm welcome and the team have gone above and beyond to settle him in. Their kindness and dedication has truly made a difference. A big thank you to the manager and the team.

Reply from Greenhill House, Somerset Care at Greenhill House

Thank you for sharing your kind words for Greenhill House - we are delighted that you rate all aspects of your experience as 5-star! It means the world to us that your Dad feels settled in his new home.Best regards,Greenhill House

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Review from L J (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

When we visited Greenhill House, prior to my mum going in for respite care for a week, I was impressed by the friendly staff, pleasant surrounding and relaxed atmosphere. I had researched many homes and it was important to find the right one, as this was the first time she had gone into a home as a resident. The food is excellent, plentiful and varied, with a snack bar available, so the residents can help themselves if they get hungry throughout the day. The activities are also varied, lead by helpful and enthusiastic team leaders. As a retired registered nurse, I have working in many homes + would rate this as one of the best + wouldn't hesitate to use Greenhill House again or recommend to others.

Reply from Greenhill House, Somerset Care at Greenhill House

Thank you for taking the time to share your lovely feedback and compliments for Greenhill House in Cheddar. We are delighted that you rate all aspects of your experience as 5 stars, particularly given your professional background. We will share your kind words about your Mum's respite stay with the team, as this will mean such a lot to them. Best regards,Greenhill House

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Review from L I (Granddaughter of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

All the staff are so friendly and have built individual connections with my Grandad at a very emotional time. They have built lovely connections with all of us too!

Reply from Greenhill House, Somerset Care at Greenhill House

Thank you for taking the time to share your lovely review. We consider the families of our residents to be just as much a part of our Greenhill House family as those in our care, so we are so pleased that your experience reflects this. Best regards,Greenhill House

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Review from L I (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience

A lovely friendly environment which is so important when your loved ones are needing to be looked after. A stressful time in our lives and we feel supported by all the staff.

Reply from Greenhill House, Somerset Care at Greenhill House

Thank you for sharing your 5-star feedback for Greenhill House! We recognise that transitioning into care can be a very emotional time for the whole family, so we are so pleased to hear that you all feel supported. We will share your kind words with the team. Best regards,Greenhill House

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Review from Debbie M (Daughter of Resident) published on 23 April 2025 Submitted via Website
Overall Experience

My mum is a resident in Greenhill Cheddar since October 2023. She has been lucky to find a home and caring staff who have become her world and she regards as friends. It is reassuring for us to know that she is happy at Greenhill and they go out of their way to support and find things to interest mum such as gardening club and getting her to help out with napkin folding at meal times.

Reply from Greenhill House, Somerset Care at Greenhill House

Dear Debbie,Thank you for sharing such lovely feedback- it is wonderful to hear that your Mum is thriving at Greenhill House in Cheddar. It means the world to us that she is is settled, engaged and making new friends, in her new home.Best regards,Greenhill House

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Review from Jerry W (Son of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

First class care and attention. Outstanding - thank you.

Reply from Greenhill House, Somerset Care at Greenhill House

Dear Jerry, thank you for leaving a 5-star review for Greenhill House! Your feedback and compliments mean the world, and we will be sure to share them with the team. Best regards,Somerset Care

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Review from H H (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Greenhill House for 9 years now, during which time her dementia has gradually progressed to the advanced stage at which it is now. The fact that she has lived there so long is a result of the exceptional high standard of care that she has received over the years. Although Mum is bedridden and unable to communicate, she is always clean, has no bed sores and is treated with dignity and respect. As her needs have changed, Greenhill House have adapted their care to suit her. The management and staff are friendly and approachable, nothing is too much trouble. Excellent.

Reply from Somerset Care, Somerset Care at Greenhill House

Thank you for taking the time to share this heartfelt review. We are truly honoured to have had the privilege of caring for your mother for the past nine years. It's wonderful to read that the standard of your mum's care has met expectations and has continued to do so whil adapting to her changing needs.Best regards, Somerset Care

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Review from Nicola N (Daughter of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

My Mum moved into Greenhill in February and has settled really well. Without exception the staff are wonderful. They are all very caring and kind and professional. Mum's room is very nice and the food is excellent. We are allowed to visit freely whenever we choose to and on several occasions one of us have arrived when interesting activities are taking place for the residents.My Dad has eaten Sunday lunch at Greenhill with my Mum and thoroughly enjoyed it. We are so glad we chose Greenhill for her care.

Reply from Somerset Care, Somerset Care at Greenhill House

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that your mum has settled in so well and that you've had positive experiences with our staff, facilities, and activities. It's wonderful to know that the Sunday lunch was also enjoyable for your...  

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Review from B P (Daughter of Resident) published on 12 March 2025 Submitted via Website
Overall Experience
All the staff are always cheerful and helpful.
They tell me how mum has been when I am entering the home so I am forewarned, which I appreciate.
I am also made very welcome whenever I visit.
As mum has difficulties swallowing tablets they contacted the doctor to arrange easier tablets and liquids.

Lastly words from my mum " they are very kind".

Reply from Somerset Care, Somerset Care at Greenhill House

Thank you for leaving a review for Greenhill House - we are so pleased that you feel welcomed into the home, and kept informed about your Mum's health and care. Please also pass on our thanks to your Mum, for her lovely feedback!Best regards,Somerset Care

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Greenhill House.

Upcoming Events

There are no upcoming events for Greenhill House.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Somerset Care
  • 31 Jan 2024Recipient: Somerset Care
  • 15 Feb 2016Recipient: Somerset Care

Accreditations

There are no accreditations posted yet for Greenhill House.

Meet the Team (1)

Jenny Futcher
Jenny FutcherJob Title:Registered Manager

I have worked for Somerset Care for 21 years, and have been based at Greenhill House since September 2018. As soon as I walked into Greenhill I knew I wanted to be there – it’s a lovely home with a really nice atmosphere in a brilliant location.

I love the everyday contact with residents that you get in a residential care setting. I can take a break from the office and spend time with our residents, and my door is always open to them if they fancy a chat.

The thing I love most about my job can also be the hardest part at times – the variety. No two days are ever the same! I can come into work with plans for the day which change as soon as I walk in the door, but I wouldn’t have it any other way. I have an extremely knowledgeable and caring team at Greenhill, and we are proud to have created a warm, welcoming and relaxed atmosphere for our residents and their visitors.

Frequently Asked Questions about Greenhill House

What types of Care is Greenhill House registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenhill House have?

There are 55 Single Rooms.

What are the Facilities & Services at Greenhill House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Greenhill House to the centre of Cheddar?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenhill House to verify any information. View our terms and conditions. Greenhill House has an Enhanced Service -more info.