






Greenhill House is a homely and purpose-built residential care home, offering specialist residential care and dementia support.
The home is located close to shops, cafes and the local amenities of Cheddar.
Opened by HRH the Countess of Wessex in 2014, residents at Greenhill House benefit from spacious en-suite rooms, homely living spaces and peaceful seating areas.
Alongside high-quality, person-centred residential care, Greenhill House provides specialist support for those living with dementia.
Within...
Care Provided by Greenhill House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Greenhill House fees start from £1,340 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Greenhill House for full pricing details and T&Cs.
Contact Greenhill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Jenny Futcher(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (52)
Greenhill House Reviews (47)
Greenhill House has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years.
Over all time Greenhill House has 47 reviews.
My mum was very happy and safe at Greenhill house. She was welcomed by all and received gentle and loving care by very professional staff who also became her friends. I can recommend Greenhill house to everyone seeking care for family members. It's a warm and loving environment and all staff should be proud of the space they have created. Thank you from us
Kind regards,
Greenhill House
I have been very happy here and am comfortably accommodated and well looked after by a caring and pleasant staff. The food is varied and well cooked with choices of courses for each meal. One would have to be a very fussy eater not to enjoy it.
I am not conscious of changes I would make bearing in mind that it is a care home and not a hotel.
Kind regards,
Greenhill House
Our Mother has been a resident at Greenhill for almost three years and the Staff have always been friendly, welcoming and attentive. There is always plenty of activities which residents can take part in if they so wish or they can enjoy relaxing in the gardens on a nice day. There is always rooms are all en-suite , bright and airy. The food is delicious with drinks and snacks always available. The care is wonderful and staff are always respectful of personal dignity. The overall feel is that it is warm and friendly. Visitors are welcome at any time and we have often visited in quite large family gatherings for birthdays, Mother's Day, Christmas etc and are welcomed
Kind regards,
Greenhill House
Dad is well into his 90's now and slowing down. He can be a cantankerous old bloke when he chooses but the team help him through his bad days and celebrate his good ones.
I'd highly recommend Greenhills as a venue that delivers the highest quality of professional care and support.
Best regards,
Greenhill House
Greenhill also support us as the transition into residential care is difficult for all involved.
Highly recommend.
Dear Annette, thank you for sharing your feedback about Greenhill House, but thank you most of all for trusting us to support your family through the transition into residential care when the time was right. We recognise that this can be an emotionally challenging time for all concerned. We are...
They are caring and considerate to the needs of the residents and make efforts to ensure all aspects of care is maintained to a high standard.
Kind regards,
Greenhill House
I was grateful that Greenhill House was able to take in my Mum at short notice for respite care so that I could take a well needed holiday. Mum spoke highly of the care that she'd received during her 2 week stay. She's not one to sit in the common room /meals area with other residents for any length of time but it was there if she needed the company of others. I felt at ease leaving my Mum there after meeting some of the team that run the facility.
Dear Andrew, thank you for kind words about the respite care your Mum received at Greenhill House. We recognise that respite care can provide a much-needed break for the whole family, and we were glad to be able to step in and support you both. We are so pleased to hear that your Mum spoke highly...
Staff always very friendly. Very helpful and are looking after dad very well.
Best regards,
Greenhill House
The staff listened and acted requests made by the family. The layout was very good: it was an easy walk and although the seating in the lounge was good for residents, it wasn't easy visitors to sit there with the resident. I think that staff in the lounge/diner shouldn't be on their phones as much as they were but interacting with residents instead. I was generally very pleased with mum's care but there were times when communication between and management could've been better. However everyone reacted quickly when mum became ill, and a hospital bed was provided quickly too.
Dear A J. Thank you for taking the time to share your valued feedback for Greenhill House. We are pleased to share that we are investigating options to create an additional quiet seating area where our residents can spend time with their visitors, away from their individual rooms or the main...
Most staff take extra time to converse with residents and offer support when needed, which is appreciated. Even when living independently acknowledgement is often needed.
Best regards,
Greenhill House
Dad always enjoys his time at Greenhill House. I know some of the team there, they say he does as well. We are worried that sometimes he may be on his own in his room and not join in with the activities. So a sheet of things he's done would be helpful and to ask him about once he's home again. The management and staff are friendly and happy to help.
Thank you for taking the time to leave a review for the respite care your Dad enjoys at Greenhill House in Cheddar. As discussed, ahead of your Dad's next stay with us, we will be pleased to show you how you can access details of his care and activities in real-time, so that you can keep up-to-date...
Our father has received fantastic care since moving into Greenhill. The staff are focused on the residents well being rather than red tape or finances. Dad was given a very warm welcome and the team have gone above and beyond to settle him in. Their kindness and dedication has truly made a difference. A big thank you to the manager and the team.
Thank you for sharing your kind words for Greenhill House - we are delighted that you rate all aspects of your experience as 5-star! It means the world to us that your Dad feels settled in his new home.Best regards,Greenhill House
When we visited Greenhill House, prior to my mum going in for respite care for a week, I was impressed by the friendly staff, pleasant surrounding and relaxed atmosphere. I had researched many homes and it was important to find the right one, as this was the first time she had gone into a home as a resident. The food is excellent, plentiful and varied, with a snack bar available, so the residents can help themselves if they get hungry throughout the day. The activities are also varied, lead by helpful and enthusiastic team leaders. As a retired registered nurse, I have working in many homes + would rate this as one of the best + wouldn't hesitate to use Greenhill House again or recommend to others.
Thank you for taking the time to share your lovely feedback and compliments for Greenhill House in Cheddar. We are delighted that you rate all aspects of your experience as 5 stars, particularly given your professional background. We will share your kind words about your Mum's respite stay with the team, as this will mean such a lot to them. Best regards,Greenhill House
All the staff are so friendly and have built individual connections with my Grandad at a very emotional time. They have built lovely connections with all of us too!
Thank you for taking the time to share your lovely review. We consider the families of our residents to be just as much a part of our Greenhill House family as those in our care, so we are so pleased that your experience reflects this. Best regards,Greenhill House
A lovely friendly environment which is so important when your loved ones are needing to be looked after. A stressful time in our lives and we feel supported by all the staff.
Thank you for sharing your 5-star feedback for Greenhill House! We recognise that transitioning into care can be a very emotional time for the whole family, so we are so pleased to hear that you all feel supported. We will share your kind words with the team. Best regards,Greenhill House
My mum is a resident in Greenhill Cheddar since October 2023. She has been lucky to find a home and caring staff who have become her world and she regards as friends. It is reassuring for us to know that she is happy at Greenhill and they go out of their way to support and find things to interest mum such as gardening club and getting her to help out with napkin folding at meal times.
Dear Debbie,Thank you for sharing such lovely feedback- it is wonderful to hear that your Mum is thriving at Greenhill House in Cheddar. It means the world to us that she is is settled, engaged and making new friends, in her new home.Best regards,Greenhill House
First class care and attention. Outstanding - thank you.
Dear Jerry, thank you for leaving a 5-star review for Greenhill House! Your feedback and compliments mean the world, and we will be sure to share them with the team. Best regards,Somerset Care
My mother has been a resident at Greenhill House for 9 years now, during which time her dementia has gradually progressed to the advanced stage at which it is now. The fact that she has lived there so long is a result of the exceptional high standard of care that she has received over the years. Although Mum is bedridden and unable to communicate, she is always clean, has no bed sores and is treated with dignity and respect. As her needs have changed, Greenhill House have adapted their care to suit her. The management and staff are friendly and approachable, nothing is too much trouble. Excellent.
Thank you for taking the time to share this heartfelt review. We are truly honoured to have had the privilege of caring for your mother for the past nine years. It's wonderful to read that the standard of your mum's care has met expectations and has continued to do so whil adapting to her changing needs.Best regards, Somerset Care
My Mum moved into Greenhill in February and has settled really well. Without exception the staff are wonderful. They are all very caring and kind and professional. Mum's room is very nice and the food is excellent. We are allowed to visit freely whenever we choose to and on several occasions one of us have arrived when interesting activities are taking place for the residents.My Dad has eaten Sunday lunch at Greenhill with my Mum and thoroughly enjoyed it. We are so glad we chose Greenhill for her care.
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that your mum has settled in so well and that you've had positive experiences with our staff, facilities, and activities. It's wonderful to know that the Sunday lunch was also enjoyable for your...
They tell me how mum has been when I am entering the home so I am forewarned, which I appreciate.
I am also made very welcome whenever I visit.
As mum has difficulties swallowing tablets they contacted the doctor to arrange easier tablets and liquids.
Lastly words from my mum " they are very kind".
Thank you for leaving a review for Greenhill House - we are so pleased that you feel welcomed into the home, and kept informed about your Mum's health and care. Please also pass on our thanks to your Mum, for her lovely feedback!Best regards,Somerset Care
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Greenhill House.
There are no upcoming events for Greenhill House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Greenhill House.
Meet the Team (1)

I have worked for Somerset Care for 21 years, and have been based at Greenhill House since September 2018. As soon as I walked into Greenhill I knew I wanted to be there – it’s a lovely home with a really nice atmosphere in a brilliant location.
I love the everyday contact with residents that you get in a residential care setting. I can take a break from the office and spend time with our residents, and my door is always open to them if they fancy a chat.
The thing I love most about my job can also be the hardest part at times – the variety. No two days are ever the same! I can come into work with plans for the day which change as soon as I walk in the door, but I wouldn’t have it any other way. I have an extremely knowledgeable and caring team at Greenhill, and we are proud to have created a warm, welcoming and relaxed atmosphere for our residents and their visitors.
Frequently Asked Questions about Greenhill House
What types of Care is Greenhill House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Greenhill House have?
There are 55 Single Rooms.
What are the Facilities & Services at Greenhill House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Greenhill House to the centre of Cheddar?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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