






Greenhill House is a homely and purpose-built residential care home, offering specialist residential care and dementia support.
The home is located close to shops, cafes and the local amenities of Cheddar.
Opened by HRH the Countess of Wessex in 2014, residents at Greenhill House benefit from spacious en-suite rooms, homely living spaces and peaceful seating areas.
Alongside high-quality, person-centred residential care, Greenhill House provides specialist support for those living with dementia.
Within...
Care Provided by Greenhill House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Greenhill House fees start from £1,340 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Greenhill House for full pricing details and T&Cs.
Contact Greenhill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Jenny Futcher(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (52)
Greenhill House Reviews (47)
Greenhill House has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years.
Over all time Greenhill House has 47 reviews.
In choosing a care home for my 85 year old sister, we viewed five local establishments. Greenhill House was prominent. My sister moved into Greenhill late Nov. 2024. Whilst we may have had some initial scepticism, this was short lived. We have found every member of management and staff to be professional, attentive - obliging. The premises are clean to a high standard and the food of good quality. My sister has settled in well and enjoys being there. You are to be congratulated in running an excellent home.
We are delighted that you rate Greenhill House in Cheddar as a 5-star care home, and that your sister feels settled and at home with us. We would like to thank you for your compliments about our team, the premises and the food - your feedback means the world to us.
I very much appreciate the team approach at Greenhill. The carers, admin, laundry and kitchen staff all show great concern and interest in both me and my husband. The young lady employed to manage activities is always positive and encouraging. I visit Greenhill most days and find most of the staff showing a high standard of respect to the residents. However I am most concerned at the continual rising costs and worry that I will no longer be able to afford the care of my husband.
Thank you for taking the time to share your feedback for Greenhill House. We will share your kind words with our care staff, activities and the wider Greenhill House team.
My brother has been in Greenhill for some 4 years + we visit when we can + have always found the details as ratings show.
Thank you for taking the time to leave a 5* review for Greenhill House in Cheddar. Your feedback is important to us.
My husband has only been at Greenhill seven weeks and I feel happy about the care he's getting. I can go home and not worry about him too much.
Very nice home, clean, modern comfortable with friendly attentive staff. I have seen lots of residential homes and this is the best one I have seen. Everybody seemed comfortable there and well looked after.
My mum was resident in Greenhill House for nearly four years during which time she was really well cared for by the manager and her team. She had a lovely clean, well decorated room and went down in to the communal lounge everyday for her meals, company and to participate in the activities which were put on every day, keeping her stimulated and entertained. The staff were very friendly and accommodating, not only to the residents but also to the family and other visitors. They would always make time to stop for a chat and take an interest.
Lovely, friendly and helpful staff throughout. Always greeted with a smile whenever I have visited. Staff really enjoy their job and care deeply for all the residents. Have never not been greeted with a smile in the two-plus years of visiting.
My dad has lived at Greenhill House since June 2021. I feel very lucky to have found such a lovely care home for him. Before he moved in, Dad was reclusive and lonely and suffered from low mood but since moving into Greenhill he has become sociable and content. The decor of Dad's room is very pleasant and it is always spotlessly clean. He appreciates having an ensuite bathroom. The staff are compassionate and caring and care is tailored to the individual. Dad enjoys the varied activities provided by the very enthusiastic activities coordinator. I always feel welcome when I visit. Staff keep me updated and are always happy to answer questions. Greenhill has an excellent manager. There is a lovely atmosphere at Greenhill. Staff are always striving to improve the quality of life for residents. Now that Covid restrictions are easing, they are aiming to arrange more trips out. I would recommend Greenhill to anyone.
My mum died recently after having spent about three years in the lovely surroundings of Greenhill House. Mum suffered from dementia and throughout her stay, the care which she received from the staff was the best we could have wished for. At the end, my sister and I were able to stay with Mum so that she had both her family and Greenhill 'family' with her when she passed peacefully away. The kindness and compassion of the team to all of us were so appreciated. The staff who looked after Mum throughout her time at Greenhill have been caring and dedicated. Management and communication are excellent.
I would have no doubt in recommending Greenhill to anyone.
Greenhill House has been home to both of my parents for a number of years. The suite they had enabled them to continue to be together although Mother suffered from Dementia. The friendship and care they received was exemplary and I can not speak highly enough of the Manager and her team. When Mum died 2 years ago, Dad moved into a lovely single room with garden access. The support of the staff was excellent, and he looked upon all of them as his family. Covid has been an extremely difficult time for Dad, our family, and not forgetting the Care Home staff themselves. Sadly Dad’s health deteriorated recently, and after several weeks in hospital was placed on end of life care. His one wish was to be able to return to Greenhill House to die, and the wonderful Manager and staff made his wish come true. He passed away happy to be with his friends and ‘ family’ “. My parents and our family have never had any reason to complain, and I can’t speak highly enough of the wonderful team. Thank you.
My Mum and Dad moved into Greenhill House about three years ago, when they were both in their early nineties. They began their stay in a beautiful flat with its own small kitchen and lounge. The views from the windows were of the hills above Cheddar. They were helped to live as independently as they wished, with help always on hand when they needed it. My Mum developed dementia and the staff were very supportive of my Father as well as giving my Mum all the extra love and care she needed. The staff were more like family members than carers and both my parents were very fond of the staff. Unfortunately, my Mum passed away after a fall and a short hospital stay. Dad was devastated, but the staff rallied around him and supported him until his own passing this May. He had been hospitalised for a time but wanted to return to Greenhill House. The Hospital and Greenhill worked together to make this possible. We cannot praise Greenhill staff highly enough for their dedication. Thank you!
My sister and I are truly grateful for you making it possible for us to be by her side during her final moments.
I know that she has been happy and comfortable during these past years thanks to all of you.
My cousin lived at Greenhill House for a couple of years prior to his death in June 2021. During his time there he was looked after with a great deal of love and care, and was given unstintingly the significant level of attention and support he needed at that time. It was abundantly clear to us, on the occasions when we were able to visit, that he was treated, along with all the other residents, with great respect, making the House a real home for all of them and according them the dignity they deserved. The accommodation is of a very high standard, and, more importantly, the atmosphere was positive, happy and welcoming. We are very grateful to the manager and staff for all they did for him, and thereby for us his family.
Greenhill House cared for my wife, three days per week (2019) and full-time residential care 2020 - to date. They have been meticulous in their support of her needs and kept me advised of all her activities while maintaining a homely and lovely surrounding. Well done everyone.
In the time that my mum has been a resident, since October 2019, we have found the staff very supportive and helpful. Despite the fact that she has not settled as well as we would have wished, we have no worries about the care and treatment she has received. When we were able to visit normally pre-covid there was always a warm and friendly welcome, and since Covid visits have always been made as comfortable as possible. Weekends are probably the most difficult time for the residents as it appears that there are few formal activities taking place. The manager is always willing to listen and help if there are any concerns and keeps all families updated with what is happening on a weekly basis.
Many thanks for your kind words; we are so glad that you are pleased with the care your mum receives at Greenhill House. We appreciate that making the move to a care home is not always easy, and will continue to do all we can to help your mum feel settled. We are looking forward to...
Fantastic care is given to my 98-year-old father. He has made the transition very well and they have also been very supportive to my mum who now lives alone and visits. It has a very family atmosphere and we got used to it through daycare initially before covid. The staff seems to work as a real team which I think makes it work so well compared with other places we have experienced with other relatives. Thank you Greenhill.
My father was a resident at Greenhill house for 3 years in the dementia section. He has received excellent care throughout. All the staff have been caring and considerate, treating him with respect, kindness, patience and affection. As a family, we have always been welcome to visit as much as we wanted until lockdown last year. Following this visits were resumed at the very earliest opportunity. The home is exceptionally well managed and has coped well under the severe pressures of covid. The home has been very open with us with a weekly manager's update about events, activities, testing, vaccination etc. The manager has always made us feel that people, both residents and family, are her priority. Sadly my father passed away in January and he was looked after very well at the end of his life by care home staff, local GP and district nurses together. I was able to visit as much as I wanted and be with him at the end.
The staff are super efficient and super friendly. They interpret individuals needs and offer great support without being in any way patronising. Communication between staff and resident’s family is excellent and we were always informed immediately of any issues that needed action. I am so glad my dad moved to Greenhill House for his final months.
The care and attention given to residents by staff at Greenhill is wonderful. My mother has been a resident for over four years and I have always found the staff to be kind, considerate and helpful. During the current Covid crisis the staff have gone the extra mile to look after and amuse the residents. Well done Greenhill!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Greenhill House.
There are no upcoming events for Greenhill House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Greenhill House.
Meet the Team (1)

I have worked for Somerset Care for 21 years, and have been based at Greenhill House since September 2018. As soon as I walked into Greenhill I knew I wanted to be there – it’s a lovely home with a really nice atmosphere in a brilliant location.
I love the everyday contact with residents that you get in a residential care setting. I can take a break from the office and spend time with our residents, and my door is always open to them if they fancy a chat.
The thing I love most about my job can also be the hardest part at times – the variety. No two days are ever the same! I can come into work with plans for the day which change as soon as I walk in the door, but I wouldn’t have it any other way. I have an extremely knowledgeable and caring team at Greenhill, and we are proud to have created a warm, welcoming and relaxed atmosphere for our residents and their visitors.
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