Moorhaven

We are happy that she is getting the care she needs that we were unable to provide from home.

My Mum has recently moved to Moorhaven, originally for respite however once she was in it was obvious she needed to stay. As a family we had no reservation in picking Moorhaven. The staff have all been wonderful in helping to get Mum settled and used to her new routines.

I would wholeheartedly recommend Moorhaven to anyone having to consider this difficult decision. We are certainly very much reassured that dad is no longer spending most of his time alone at home and is now settled and safe.

yeah nans looked after well 'food is lovely nan says and puddings always helped and staff are good with her lovely gardens and rooms very big nans very lucky to have such a lovely home to live in thabk you

Always helpful and caring staff - a good job always done with care and attention.

Rachel

My dad lived at Moorhaven for just under a year until passing recently. I cannot recommend this home enough, my dad had dementia and his care here at the home was exceptional. The staff and manager go above and beyond to ensure all the residents needs are met through care to nutrition, and facilities, and beyond. I couldn't have wished for a nicer home for my dad to spend his last months of life.

- My mother + I would personally like to thank Ollie for his care, understanding + support during a difficult time for my mother. 5 stars for Ollie.

My step Dad was rushed into respite care as my mum had a breakdown. He was well looked after with kindness and compassion. All of the staff have been amazing with him, always kind patient and professional. Moorhaven is set up so that it feels like an actual home environment in a series of small hubs. He is now in the dementia unit which only has 8 bedrooms again centered around a living room/dining/kitchen area. There are really lovely outdoor areas and the dementia unit has large glass doors that look out into grass and trees which he can access. There are morning and afternoon activities, and often puzzles and games being played. Also really good food.

I visited him this morning, and found him happily sat in a comfortable chair beside another gentleman. His hearing aids have been replaced thanks to the staff, and he can now hear so we can all enjoy a full conversation.

brilliant

Mum moved into her new home (Moorhaven) in December '23. We were quite worried how she would settle in and how life in a care home would be. We needn't have worried. Moorhaven is everything we could ever have asked for. We all feel so fortunate Mum is here. The staff are amazing, nothing is too much trouble. Guests are made very welcome. Moorhaven links into local schools for different projects and it's wonderful to see the different generations mix. Mum is flourishing here. A huge thank you to everyone from all of our family.

Activities coordinators are friendly with planned entertainment, increasing social stimulation

When I visit my sister everyone are very helpful, cheerful and considerate. They are very caring and helpful the place is clean and the patients are well looked after. I have no regrets of my sister staying here.

I am only able to visit my brother once a week as I am elderly with mobility problems. But have always felt welcome. Staff lovely and friendly and always feel its a beautifully cared for home.

A big THANK YOU!

Overall good other than one night time there was a shortage of men's urine bottles.

My husband has just returned from his first respite care stay, an anxious time for both of us. The key thing is the staff who are so welcoming, kind and helpful - and hard working. The respite room could be booked well in advance which was good. The accommodation is set out with smaller lounges and dining rooms which feels less overwhelming for residents. There are lots of nice areas to sit, all on ground floor level and a lovely enclosed garden. A second stay has been booked.

We visit my mother usually about twice a week. Our visit is always received by happy and helpful staff. My mother has been at Moorhaven for about eighteen months and she is always happy and cheerful. The staff on duty are always happy to help her and she appreciated their kindness.

Mum has been a resident at Moorhaven for over 4 years. The staff are cheerful and kind and have been able to adapt to Mum's changing care needs. Although it is a care home, it feels like a home. My sister and I usually visit 3 times a week and communication with her carers and other staff has always been good.