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Moorhaven

Normandy Drive, Taunton, Somerset TA1 2JT
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Moorhaven, Taunton
Moorhaven, Taunton
Moorhaven, Taunton

Moorhaven incorporates the skills of a highly trained team to provide person-centred, tailored support to those with care needs in a comfortable and homely environment.

The home itself consists of five separate ground floor groupings, while there are also beautiful walled gardens. Bedrooms have a nurse call system, and residents have access to IT facilities and Wi-Fi so that they can keep in touch with family and friends who may not live nearby. An Activities Coordinator ensures there is always something to do.

Care Provided by Moorhaven

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,215From £1,215
Residential Dementia CareFrom £1,215From £1,215

Moorhaven fees start from £1,215 per week, adjusted to individual care requirements.

Contact Moorhaven to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michaela Cooper(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (1)

Moorhaven Reviews (71)

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9.7

Moorhaven has a Review Score of 9.7 (9.651) out of 10, based on 22 reviews in the last 2 years. Over all time Moorhaven has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from D C (Wife of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

It was my husbands first time in respite and we were both a little hesitant. However, the staff were wonderful and answered any concerns we had. My husband enjoyed all his meals and the care he received from all members of staff was excellent. His room was clean and welcoming and he was not pressured into any activities he did not wish to partake in. He was overall a very pleasant experience for both of us and we will be using the service again in the near future.

Reply from Somerset Care, Somerset Care at Moorhaven

Thank you for sharing your husband's experience of a respite break at Moorhaven. We are so glad that he enjoyed his stay with us, and that this was of benefit to you both. We look forward to welcoming him back for a further respite break in the future. Best regards,Somerset Care

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Review from C P (Nephew of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience
Having only recently been advised that my aunt was in your care my sister and I visted for the first time yesterday 28/1/25.

We were both extremly impressed from the moment we entered until we left an hour and a half later. Everything about the care level was of the highest standard. The building was warm, welcoming and very well maintained. The staff were all so proffessional, kind and caring. Our aunt's room was light airy and comfotable as were the other facilities. We spoke briefly to 3 residents who were all very happy and highly complimentary about staff and accommodation. We spoke to staff and nothing seemed too much trouble. Well done.

Reply from Somerset Care, Somerset Care at Moorhaven

Thank you for taking the time to leave a 5-star review for Moorhaven. We're thrilled that you enjoyed your visit, and that the place your Aunt calls home left such a good impression on you. We will share your kind words with the team, and look forward to welcoming you back soon. Best regards, Somerset Care

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Review from J P (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

I have been delighted with how well my dad has settled into Moorhaven. He has looked at home ever since he got there. And he has told people he likes the home and is happy there. I believe this is due to the care of the staff. They go out of their way to make the residents happy and are a support us as a family too. Any of my observations are looked into and dealt with in a timely manner. It is a relief to leave Dad in their care knowing he's being looked after.

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Review from E H (Son of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

I was previously a training provider for many care homes and residential facilities. I have to say that Moorhaven compares exceptionally favourably. The cleanliness and staff care were excellent. Well done and many thanks to you all.

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Review from V H (Wife of Resident) published on 5 April 2024 Submitted via Postal Card
Overall Experience

My husband has received four weeks respite care are Moorhaven whilst I underwent radiotherapy. He has been well fed and well looked after by the caring staff. They were all lovely and saw to his every need. The home itself was spotlessly clean and smelt fresh at all times. If my husband needs permanent care in the future, this is where I hope he could be.

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Review from Teresa A (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

My mother was in Moorhaven for nearly a year, she was very happy there and loved the staff. Just before she died, she'd said it was the happiest she had been for many years of which I am truly thankful. When she died, the staff were truly wonderful and couldn't do enough for us and my family and we are truly grateful. A wonderful home and staff of which I will truly recommend.

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Review from Maurice J (Son of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Generally very happy with her care and friendly staff. We were very disappointed to find her on her bed with no bedding. The bed had been stripped and she was led on the mattress in just her nighty, this was the day before she died. A carer came in and put a cover over her. Also, a gold necklace with both my mum's and dad's wedding rings on it has gone missing, have spoken to various staff members but it has not been found. A very disappointing end to her care. Have reported the loss to the police.

Reply from Somerset Care, Somerset Care at Moorhaven

Dear Maurice, thank you for taking the time to leave a review for Moorhaven. Please allow us to extend our heartfelt condolences for your loss. It was a privilege to care for your mother, and she is much missed by the team and her fellow residents. We have cooperated fully with the search for the...  

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Review from Deborah A (Daughter-in-law of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

Visited partner's father. We sat at the dining room table. Next to this table a resident was obviously late for lunch as others had finished their lunch. He sat down and was brought his food by a carer. Four members of staff were sat on the table behind him and were tucking into their lunch, fair enough but this poor gentleman wasn't brought any cutlery to eat with and proceeded to eat his lunch with his fingers! I am a carer myself and was appalled by what I saw. Anyone would assume you take someone a plate of food, you give them cutlery! I got up and got him some cutlery whilst staff were oblivious eating their lunch. I'm now wondering are the resident's basic care needs being met?

Reply from Somerset Care, Somerset Care at Moorhaven
Dear Deborah,

Many thanks for taking the time to leave your feedback. We are sorry to hear about the experience you describe, as this is not what we would wish for our visitors or those we care for. Whilst some of our residents may still choose to eat particular foods with their fingers, our...  

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Review from G G (Wife of Resident) published on 1 December 2023 Submitted via Postal Card
Overall Experience

My husband stayed at Moorhaven for 14 days respite. He settled in very quickly and enjoyed his stay. The staff were kind and nothing was too much trouble. His needs were met and he was cared for with kindness. He loved the food and the atmosphere at Moorhaven is very homely. The room was very clean, as for the rest of the house - I would highly recommend it.

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Review from Janet B (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

My mum spent the last six months of her 99 years in Moorhaven Care Home. The lovely staff gave her comfort and security and as a family, we'll never forget them. The care and support they have continued to give us has been exceptional. The whole team are dedicated and professional. We will be eternally grateful.

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Review from Cathryn D (Granddaughter of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience

The staff at Moorhaven have made my grandmother happy, settled and at peace. They update me regularly as to her health and recently suggested a change of room for her as her needs have adapted. I couldn't ask for more for her and I know she is happy with them as she often jokes and laughs. I am very grateful for their care.

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Review from A P (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience

When I visit my mum (weekly) the staff and management are always happy and welcoming. All staff are very caring and show empathy. Mum is very happy in Moorhaven. It is like a home from home, Mum has company and is cared for giving me peace of mind that she is safe and happy. Mum loves all the activities, especially bingo. I am always recommending friends Moorhaven.

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Review from T A (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

It was a review with Mum, social worker and manager of Moorhaven as to whether it was suiting Mum. She is very happy there and so am I. The staff are very good and inform me immediately if anything is wrong. I did look at a few homes and this was the nicest and very homely just like their own home and nothing is too much trouble.

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Review from A D (Sister of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
My sister seems very happy in the home. She enjoys her food. The staff are friendly and helpful.
The problems are items of clothing that are missing and she does not wear her hearing aids. I don't know why but her feet have been bare during my last two visits.

I don't think that she takes part in activities.

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Review from J T (Daughter of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience
The atmosphere is always warm and friendly.
The environment is usually clean and tidy though sometimes a little "smelly".

The staff are kind though some extra manual handling training with some staff would be beneficial.

Reply from Somerset Care, Somerset Care at Moorhaven

Thank you for sharing your feedback for Moorhaven, and for your kind comments about our homely and welcoming environment. We pride ourselves on running a clean and tidy home, so would ask that you please report anything amiss to our housekeeper so that it can be rectified immediately. Manual...  

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Review from Pauline W (Sister of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience

A very good care home, they look after my sister very well. They interact with her very well. She loved the food. She has been in here for just over 2 years she calls it her home. I can see she is happy when I visit her.

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Review from G B (Son of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Good standard of care and accommodation. Consistency and communication could be better.

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Review from C K (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

It has been difficult for my parents to settle into a care home environment but the staff at Moorhaven have been great in encouraging both mum and dad to participate in some of the activities with the other residents and in getting them out of their room. The staff are friendly, caring and approachable. Both my husband and I feel comfortable and more relaxed leaving them. It has been lovely to see both parents smiling.

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Review from Violet L (Resident / Service User) published on 9 March 2023 Submitted via Postal Card
Overall Experience
The food is very good.
Every aspect is very good.

I can find no fault at all.

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Review from Sue B (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Well, what can I say - these people at Moorhaven are amazing. My mum has been here for eight weeks. They are the most efficient, caring, polite, wonderful and kind people you could wish to meet. My mum has always looked clean and well looked after. Attending to all her needs, they are very careful with the elderly people. What else can I say, amazing place.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Moorhaven.

Upcoming Events

There are no upcoming events for Moorhaven.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Somerset Care
  • 31 Jan 2024Recipient: Somerset Care
  • 15 Feb 2016Recipient: Somerset Care

Accreditations

There are no accreditations posted yet for Moorhaven.

Meet the Team (1)

Michaela Cooper
Michaela CooperJob Title:Registered Manager

The team and I would like to welcome you to Moorhaven. Moorhaven is a residential home, providing a range of services including long-term care, respite care and day care. We have a dedicated and skilled team, providing exceptional standards of care, meeting the needs of all individuals that choose to live here.

We pride ourselves on providing a welcoming, homely environment. Residents and visitors enjoy our beautiful garden, which benefits from their regular gardening club. Our dedicated Activities team aim to provide an enriching and fulfilling range of activities on a daily basis.

If you are interested in learning more about what we have to offer here at Moorhaven, please get in touch.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorhaven to verify any information. View our terms and conditions. Moorhaven has an Enhanced Service -more info.