The Old Vicarage, Bridgwater, Somerset
The Old Vicarage, Bridgwater, Somerset
The Old Vicarage, Bridgwater, Somerset

The Old Vicarage provides a welcoming and friendly home for older people where they can feel comfortable, safe and happy. Prospective residents are welcome to spend a week or two at the home prior to moving in to ensure they make the best decision for them and their needs. Visitors are always welcome from prospective residents and their loved ones, and they may stay for lunch or for an entire day with prior notice so that they can get a real feel for life at the home.

Residents’ individual needs are taken into account when delivering care at The Old Vicarage. From arrival, staff strive to ensure residents are as comfortable as possible and are always on hand to assist with the settling in process. Each resident has a key worker who gets to know residents and ensure all their needs and preferences are met.

Owner: Restcare

Person in charge: Susan Thomas (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 60+.

Single Rooms: 26

Shared Rooms: 0

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £720 – £794 (These prices are only a guideline, please contact The Old Vicarage to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Parking:

Car park on site

Latest Care Quality Commission* Report on The Old Vicarage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 03 Nov 2017

1 bungalows providing full residential care.
I bedroom in the main house

Reviews

9.7 The Old Vicarage has a Review Score of 9.7 (9.710)

The Review Score of 9.7 (maximum of 10) for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.71 for The Old Vicarage is calculated as follows: ( (97 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Vicarage?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Vicarage

  • Daughter of Resident/Service User
    6
  • Respite Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

I came in for a week's respite care whilst my wife had her first holiday in five years.
The staff managed my complex medication extremely well, particularly changing fentanyl patches regularly.
The food was excellent and the atmosphere very friendly, helpful and accommodating.
I came here because my mother-in-law had her last few months here.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

The Old Vicarage is somewhere I would highly recommend because you are treated as one of the family. There is always staff around and you never never have to wait long for any help to receive what ever you need.
The beds are fantastic (hospital bed if you need one like I did). The gardens are unbelievable nice and they are flat. All in all The Old Vicarage is a home from home and I would have no hesitation in moving there permanently if the time ever comes.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A very friendly home, where nothing is too much trouble. The residents are treated with compassion and dignity and well cared for.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is now a resident in a bungalow in the grounds of The Old Vicarage. It is the best decision we ever made. She is safe, secure, never lonely and looked after day and night. She is happier now than she has been for a very long time. All the staff are wonderful.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very worried at first to make such a big change in my life, but things have changed for the better. Stress and loneliness have gone because of so much care and attention. No regrets whatsoever.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely atmosphere, relaxed and homely with caring staff.
I do feel that there could be more entertainment to fill mums day.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent care home with excellent staff. Relative is very happy and well looked after.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has spent nearly 3 happy years here and in that time we have never had any concerns about her welfare. It is very reassuring to know that she is so well looked after by the friendly and caring staff who make the care home feel like one big happy family.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We chose The Old Vicarage in 2007 for location and known friendly staff. Since then mums condition has deteriorated and her needs increased considerably. The home has been one step ahead and has met her changing situation sensitively and appropriately. They demonstrate a commitment to safety and comfort in her familiar surrounding for as long as they are able. Family visits are welcomed. A handsome building with delightful grounds has been thoughtfully adapted over the years and a recent programme of improvement has resulted in considerable enhancement without undue disruption to residents. Activities are no longer relevant for my mother so I cannot comment on this aspect, Similarly, I have no comparisons on cost but I wouldn't want her to be anywhere else.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother moved to The Old Vicarage in December, as she was unable to manage in her assisted living flat.
Mum was apprehensive at first but soon got accustomed to her new home, the staff treated her with respect and kindness and gave her the care that she required.
The home has provided good home cooked food and plenty of fluids.
Mum always looked need and tidy, as her health deteriorated she was treated with dignity and made comfortable.
Visitors were well looked after with endless cups of tea and cakes.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was a resident at The Old Vicarage for 8 years. She received excellent care during that time including 'end of life care' when the time came. Staff are cheerful and caring which reflects well on the management. Rooms overlook the large garden or surrounding countryside. The bungalows in the grounds allow privacy and independence but residents also receive any care required.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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