Wyndham House, Minehead, Somerset
Wyndham House, Minehead, Somerset
Wyndham House, Minehead, Somerset

Wyndham House in Minehead provides tailored care to suit residential requirements, focusing on each individual and helping them to live an active and independent lifestyle.

As well as residential care, the home offers respite and day care, while care staff are also experienced in end-of-life care.

Meals are prepared on-site to suit dietary needs and preferences, while there is also a varied programme of activities. Residents have access to Wi-Fi and IT to allow them to stay in touch with friends and relatives.

Group: Somerset Care

Person in charge: Sharon Watts (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 22

Weekly Charges Guide: Personal Care Single £610 – £820 (These prices are only a guideline, please contact Wyndham House to find out the exact price for your requirements.) (These prices are only a guideline, please contact Wyndham House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wyndham House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 03 Nov 2017

2 spacious bright and airy rooms with ensuite shower facilities, patio doors leading out into a beautiful shrub and rose garden.2 spacious rooms, 1 has ensuite facilities. Both rooms have been newly refurbished to a high standard and have beautiful views of the gardens and surrounding Grabbist hills.

Reviews

9.5 Wyndham House has a Review Score of 9.5 (9.462)

The Review Score of 9.5 (maximum of 10) for Wyndham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Wyndham House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.762 for Wyndham House is calculated as follows: ( (78 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 101 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.7 Points relating to the number of positive Reviews for Wyndham House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 7 Reviews ÷ 10 Target = 0.700

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wyndham House?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wyndham House

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

During my stay at Wyndham House I found the staff and management very kind, caring, efficient and helpful.

Nothing was too much trouble and assistance was constant.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wyndham House is just perfect. Excellent facilities and activities every day.

All staff are friendly, caring and professional. Food is varied, well served and delicious.
Wyndham House is more like a hotel than residential care yet remains a very "home from home" feel and experience.

Well done to all.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Friendly, informal environment. I was visiting friend/neighbour who was cared for on a two week temporary basis.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

My wife and I arrived to visit an elderly lady on her 91st birthday.
We were welcomed by the friendly staff and given a cup of tea.
We were very impressed with the home.
It was so clean, no smells and such love and care shown to the residents.
There were things there as well which would remind the elderly of times past.
A doll's pram, dress up clothes etc.
First class, A+++.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

I was anxious as I was going away on holiday and my mother suggested respite during this time. My mother had never been into residential care and I must admit she was apprehensive but trying not to show it. Before this, the manager and deputy came and did a pre-assessment to ensure they could provide the care my mother needed - they were both absolutely lovely putting my mother at ease. We were invited in for lunch so we could see what it was like - looked at a couple of rooms and my mother was able to choose which one she would like to stay in. On the day of arrival, my goodness the room was beautiful, so clean and welcoming. We cannot praise them enough - they were fantastic, so caring and my mum became very fond of all of them - they were constantly checking on her and asking if everything was alright. The food was lovely with plenty of choice - and my mum's words; "What else could I need, beautiful home, lovely caring staff and so much gorgeous food to eat"!!

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myh elderly sister in law received residential care at Wyndham House from September 2016 until her date of death on 9th March 2017. The care home is very well run and the staff are very helpful and considerate. Most of all they treat the "patients" with the dignity they all deserve.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife went into Wyndham House, Minehead in June 2016 after I looked after her for 12 years.
The first couple of months were difficult as she thought she was coming home after a few weeks, but once she got over that and I had stayed to try the meals etc she settled in and she and I know how well she is looked after in general and with the food they provide she is always saying how good it is.
I cannot fault all the staff from the cleaning ladies, chefs, carers and the management - all are so kind and helpful, they should be seen on television as we see enough of the so-called bad.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have found Wyndham House pleasant, friendly, has a nice atmosphere and helpful staff. My mum is still settling in and I hope in the future she will take advantage of some activities supplied by the home. She has been encouraged to join the residents at lunchtime and this is good to exercise her legs and be a little bit more social than she was at home. I am also glad that she is safe at night, as she didn't like nights alone at her flat and I was worried that another fall might happen. Now someone is on the end of an alarm at night, so I have peace of mind.

How likely would you be to recommend Wyndham House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wonderful team led by the manager. Every single member of staff are caring and conscientious. They cared for mum for three years. When she had a stroke/diagnosed with cancer in November 2015 they said they would care for her as she was like family. I cannot thank them enough. They also provided much needed support to me. You should be proud of them all. many of them attended my mum's funeral, she would have been so glad.

How likely would you be to recommend Wyndham House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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