Wyndham House

Martlet Road, Minehead TA24 5PR
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9.7 65 Reviews
  • Wyndham House, Minehead
Wyndham House in Minehead provides tailored care to suit residential requirements, focusing on each individual and helping them to live an active and independent lifestyle.

As well as residential care, the home offers respite and day care, while care staff are also experienced in end-of-life care.

Meals are prepared on-site to suit dietary needs and preferences, while there is also a varied programme of activities. Residents have access to Wi-Fi and IT to allow them to stay in touch with friends and relatives.
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Care Provided by Wyndham House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Wyndham House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Wyndham House to find out the exact price for your requirements.

Contact Wyndham House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wyndham House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Darianna Gould (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (16)

Wyndham House Reviews (65)

9.7

Wyndham House has a Review Score of 9.7 (9.709) out of 10, based on 16 reviews in the last 2 years.
Over all time Wyndham House has 65 reviews.

Overall Experience
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Reviewer Connection to Wyndham House
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Total of 65, showing 21-40
Review from C S (Wife of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for taking such good care of my husband during his unexpectedly long period of respite care. Every time I called or visited I had a strong sense of how much care and effort the team made to keep him calm relaxed and happy.
Wyndham House itself was well run with facilities such as hairdressing,
manicure and pedicure. There was a choice of activities available during the day with a Church Service on Sunday.
All in all, I would be happy to suggest to anyone looking for a care home that they take a look at Wyndham House.
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Review from Jill F (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wyndham are fabulous so caring and helpful I feel happy that Mum is being looked after well, she says the food is nice and it certainly looks it. The activities team try to keep the residents occupied and engaged. Mum recently had an outing to the local cinema - what a great idea. Also,
I am able to visit any time I like, which is very important. Well done to all at Wyndham House.
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Review from P L (Son of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother moved into Wyndham House Care Home some thirteen years ago after a serious illness made managed care essential. She recently celebrated her hundredth birthday. We have no other living family and I live abroad. It has been a huge weight off my mind to know that she is being well looked after
and our weekly video calls are invaluable for this.
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Review from Jude S (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents so wanted to be together at Wyndham House Care Home. Eventually they were there and in rooms next to each other. They were there around eighteen months. Absolutely felt like their home and they loved it. Obviously lock down was a major issue but we kept in touch daily and visited as
often as we could albeit a four to five hour journey. Soon as restrictions lifted we tried to grab back that stolen time but age related illnesses had set in. Various hospital stays and difficulties with both of them sadly ended with us losing them both within a month. They wanted their final days together and mum died first, Dad held on till a week after her funeral and they were reunited. Wyndham went above and beyond always with care and support and kept me strong enough to push through a horrendous few weeks. I couldn't have done it without them. I made a donation to the comfort fund, had roses and a plaque to go into the gardens so all can sit and remember my parents. I am so very grateful and thankful to all there.
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Review from Mike r (Son of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been comfortable and well cared for for the last sixteen years or so! As a manager in acacia training, I had no hesitation in using Wyndham and would recommend it to anyone! The staff are all friendly and professional.
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Review from David H (Son of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the home for over a year now and I am extremely happy with the care provided. I have the greatest regard for all the staff at Wyndham House who are all very approachable and caring.
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Review from Lisa C (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Wyndham House for respite care in August and thoroughly enjoyed her stay. I had not seen my mother that happy in ages. She thought the care staff were great! Just after Christmas mum decided to revisit for another two weeks of respite care. Again, my mother praised the care staff
and facilities. In herself, she was in a lower mood this time, though, appreciated the freedom to remain in her room or join in depending on how she was feeling.
My experience is that the staff go the extra mile and have always taken the time to talk to me about mum, who they seem genuinely interested in. Thank you Wyndham House, please keep up the good work.
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Review from David B (Son of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum enjoyed a stay of just over two years at Wyndham House having moved from her flat in Minehead. Sadly her dementia took her in June 2022. I have many fond memories of visiting her. She was particularly fond of all the communal activities that were laid on and always very complimentary about the food.
I cannot fault the staff, the care they give each and every resident and especially the care and attention I witnessed being given to mum, the way they communicated with me as mum's condition deteriorated, the patience they exuded during difficult times, especially during the periods of Covid lockdowns, the cleanliness of the rooms and all communal areas. The staff always seemed to go the extra mile to make sure everything was just right. I am eternally grateful for the care and support given throughout mum's stay.
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Review from Susan W (Daughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wyndham House have always been caring, professional, kind and respectful towards my Mother. The office staff keep me informed at all times.
Mum feels at home and enjoys the food, services such as hair care and manicures and pedicures but most of all she enjoys visiting with carers and
staff and sharing her life experiences also being read to.
When we visit from America the staff make us feel welcome.
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Review from Diana T (Daughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
As I live 6 hours away I find the staff always keep me informed about how my mother is. As she finds it difficult to hear they put the phone on loud speaker to make it easier for her to hear me. When we visit it is obvious that they have all got to know her and show a great deal of empathy towards her.
I dont worry about her being there as I know she is being well cared for.
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Review from J B (Wife of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness shown to my husband have been outstanding. The home has also shown great kindness and understanding to me at a sad time i.e. my husband having to leave our home of 55 years because of his vascular dementia and other health problems and I being no longer able to look after him at
home.
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Review from David B (Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and friendly. The food is good and served well by your staff.
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Review from J K (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wyndham House became Mum's home from home. She was treated with the utmost care, compassion and dignity throughout her stay. The final duty of care on her passing was lovingly carried out. Thank you, everyone, from all the family.
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Review from Denise S (Daughter-in-law of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the care home to be very friendly and welcoming. The staff were always there to help and assist with any care needs. My mother-in-law went in for respite and loved it so much that she chose to stay, having been so set against going in a care home. She was well looked after and had company,
which we feel made such a difference to her quality of life. Her room was very clean and fresh, she had plenty of room for her belongings and we felt happy knowing she was safe and cared for while we were away. An excellent care home with excellent staff who care, we can't speak more highly of them. Well done Wyndham House. Superb.
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Review from Michelle C (Granddaughter of Resident) published on 20 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's grandmother went to Wyndham House on an emergency respite admission.
The process went so smoothly and this was due to the excellent organisational skills of the manager and deputy manager.
The care staff couldn't have done more and were all so attentive and sensitive to our grandmother's
feelings and wellbeing.
When our grandmother was feeling particularly low, staff took the time to sit and encourage her to spend some time doing some activities that she enjoyed. For example gardening. The staff knew that she enjoyed this activity from the information gathered upon admission.
Her independence and dignity was always promoted which was very important to her. I would highly recommend Wyndham House, they are amazing!
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Review from James B (Respite Resident) published on 11 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care I received during my 5-week stay was excellent. The facilities provided were like staying in a good hotel. The management and staff gave me all the care I required and were very supportive in helping me recover and get home. I can't thank them enough for what they have done for me. I highly
recommend Wyndham House.
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Review from Colin J (Son of Resident) published on 13 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the home very friendly and efficient. All the covid-19 rules are being kept too which is comforting. Mum was very happy with her stay. The staff and food were great. Thank you.
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Review from Barbara M (Respite Resident) assisted by family/friend published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care. Activities were fun. Food very good and plenty of choices. They catered for my special diet - gluten and dairy-free. All beautifully cooked and prepared. The staff were very kind and helpful. The mattress was very hard; a mattress topper was provided which was softer but made the bed high.
I was here for a week and had a lovely holiday.
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Review from Sandra B (Niece of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I hold Wyndham House in high regard. Their care is second to none. This is substantiated by having 3 residents of 100 years old. If I had any slight complaint, it is that I wish my aunt would be persuaded to leave her room and join in with activities. I feel she now has no mobility because they have
wheelchaired her around. I know she can be very stubborn, but I have voiced these concerns before and now I feel it is too late to mend this problem.
Reply from Somerset Care, Somerset Care at Wyndham HouseHello Sandra, Thank you for your feedback and kind comments. We welcome all opportunities to discuss improvements to the tailored support that we offer our residents and invite you to contact the team at Wyndham House if you would like to further discuss any aspect of your aunt's care. Best regards, Somerset Care.
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Review from Janet R (Daughter-in-law of Resident) published on 26 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wyndham House has over the last seven years provided excellent care for my elderly relative. She is happy there and states she never wants to leave. The staff has created a very homely atmosphere for their residents, which, together with activities and good food, means I know she is well looked after.
The staff also keep me fully informed of any changes in her condition.
Reply from Rachel King, Marketing & PR Manager at Wyndham HouseThank you for taking the time to review Wyndham House and thank you for your lovely comments, they are much appreciated.
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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Wyndham House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.809 for Wyndham House is calculated as follows: ( (158 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 188 Ratings = 4.809
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Wyndham House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Darianna

Darianna Gould

Job Title: Registered Manager

We would like to welcome you to Wyndham House where our aim is to make you feel at home and as comfortable as possible. Our goal is to provide person-centred care, tailored to suit your individual requirements.


We take pride in our care for you, with a focus on the details. The staff are well-trained, dedicated to the excellent care they give, and are always on hand to help you to settle in and feel at home.


Please do feel free to call for an informative chat. There will always be someone here to answer your questions.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wyndham House to verify any information. View our terms and conditions. Wyndham House has an Enhanced Service - more info.