Middlefields House, Chippenham

Opened in Summer 2021, Middlefields House offers excellent care and support to 48 people, living in four households of 12. Each household feels like a regular family home, with a lounge and dining area, as well as a second lounge.

Middlefields House offers high quality, personalised care, including respite care to those who need it and care for those at the end of their lives. Care for those living with dementia is also available.

All rooms have en-suite bathrooms and are fully furnished, although each resident is encouraged to personalise their room with their own belongings. As well as each household lounge and dining room, there are communal spaces for the whole home, including a winter garden.

Middlefields House is run by a General Manager and a Registered Care Manager. They oversee a team of dedicated and trained carers, a facilities team, a housekeeping team, and a catering team. Middlefields House has an active social life with a programme of in-house and external activities. Residents will be supported to take part as and when they wish, or enjoy quite time if preferred.

The team supports the spiritual lives of the residents through regular devotions, and times of prayer and singing together. They are supported by local churches and Christians, encouraging those of the Christian faith in their spiritual journey.

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Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 48 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Palliative / End of Life Care
Convalescent Care
Parkinson's Disease
Stroke

Facilities

Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £1609 – £1761
Self-Funded Residential Dementia Care: £1922 – £1922
RESPITE Self-Funded Residential Care: £1706 – £1867
RESPITE Self-Funded Residential Dementia Care: £2038 – £2038

Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink, heating, lighting, equipment, laundry, insurance of personal items, and in-house activities.

These fees are valid between 1st April 2025 and 31st March 2026 and are reviewed annually. The Registered Manager will assess you prior to admission to determine the level of care provision required. During a stay at Middlefields House, fees can change if the level of care you need increases or if there is a change in the law which significantly impacts the cost of your care. You will be given one month’s notice of any changes in fees.

We have three levels of care provision at Middlefields House:
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.

If you intend to pay your own fees, you are expected to have liquid funds to meet the home's fees for a minimum of two years. If you have any queries about paying for your care feel free to contact the managers to discuss this.

These prices are only a guideline, please contact Middlefields House to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Pilgrims' Friend Society

Person in charge

Ralista Ivanova (General Manager)

Local Authority / Social Services

Wiltshire Council

Admission Criteria

Residents must be supportive of our Christian ethos and activities
Ages 65+

Care Home Design/Build

Purpose Built: Yes
Year Purpose Built: 2021
Last Refurbishment: 2021
Number of floors: 2

Room Information

Single Rooms (48)
Single Rooms with ensuite Wet Room (48)

Visiting

Relatives and friends welcome to visit at any time during the day.

Parking

Ample parking for visitors at the home.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

Rali Ivanova

Job Title: Registered Care Manager

Joined: 2009

Rali was born in a small town in Bulgaria near the Black Sea. After school, she qualified as a dental technician and then undertook further study to become a nurse.

Rali came to the UK in 2002 and took on the position of a care assistant in Devizes. In 2009 she joined the Pilgrims’ Friend Society at Leonora Home (now closed) as a care team leader. In 2019 she completed a diploma in Health & Social Care. When Middlefields House opened in August 2021 she was promoted to Deputy Manager and then to Registered Care Manager.

Rali has two children, a daughter and a son. She became a Christian as a teenager in Bulgaria and helped with Sunday School with her husband (at that time only a friend), organising activities and teaching the Bible to children who were living in poorer communities.

Sarah Stockinger

Job Title: Business Manager

Joined: 2024

Sarah's experiences within the education and financial sectors, in positions such as business manager, project manager, operational administrator, and training and competency manager, have given her a deep understanding of valuing and investing in people but guided by godly principles. Having devoted the past seven years to caring for her parents before their recent passing due to dementia, she views it as an honour to utilise her skills to support and develop the team while contributing to the growth of the business at Middlefield.

She is a wife and a mother of two adult children.

Friedericke Hamilton

Job Title: General Manager

Joined: 2022

Friederike joined Pilgrims' Friend Society in February 2022 after 35 years in the health service working as a nurse, midwife and health visitor. Friederike is an Operations Manager and also leads the organisation's work in the provision of excellent care and dementia care (The Way We Care). Friederike works with The Way We Care Leads in the homes to support all staff to deliver high standards of care and continually improve practice. Friederike supports staff in delivering high-quality dementia care by providing training and advice.

Friederike is married to Nigel and they have 2 grown-up sons and a dog. She enjoys walking and gardening.

Friederike and Nigel worship at Widcombe Baptist Church in Bath where they are also on the children’s team and home group leaders.

Middlefields House Reviews (43)

Total of 43, showing 41-43

9.9

Middlefields House has a Review Score of 9.9 (9.890) out of 10, based on 22 reviews in the last 2 years. Over all time Middlefields House has 43 reviews.

Order by:

Review from P R (Son of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been in one of the flats at Leonora Home for nearly 15 years and has been very happy there. Over those years she has been encouraged to be involved as much as possible in the life of the home. As her health has deteriorated the staff of the home have done many things to help her in her

changing situation and have often gone beyond the call of duty. She has experienced loving care in so many ways in the home.

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Regular Volunteer) published on 5 November 2019
Submitted via Postal Card • Report

There is an overall friendly and caring community and the staff work well with the limited accommodation at Leonora Home. The Christian ethic is vital for the atmosphere of the home as this is what the residents are used to and it is particularly valuable for those with dementia.

Reply from Jackie Bridgen, Business Manager at Middlefields House

Thank you for your kind comments. We are looking forward to fabulous facilities at the new home, due to open in April of 2021.

Review from Tony P (Son of Resident) published on 29 October 2019
Submitted via Website • Report

The care provided to my mother at Leonora Home has been second to none. In particular, the care workers have made mum and all my visiting family feel very welcome.
Care is provided in a respectful and dignified way, and I feel totally happy mum is being looked after 24 hours a day.

Thank you for your very kind comments, it's lovely to hear you are so happy with your mother's care.

Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Middlefields House is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.890 for Middlefields House is calculated as follows: ( (232 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 255 Ratings = 4.89
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 Points relating to the number of positive Reviews for Middlefields House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

The 5 points available are broken down as follows:
- i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
- ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Middlefields House