
This home I would rate as excellent. It's clean with very kind and caring staffJ D(Resident / Service User)

I am really happy and know my mother will be safe and well cared forLorna L(Daughter of Resident/Service User)

I could not be happier with his placement. The level of care is exemplaryE C(Wife of Resident/Service User)

This home I would rate as excellent. It's clean with very kind and caring staffJ D(Resident / Service User)

I am really happy and know my mother will be safe and well cared forLorna L(Daughter of Resident/Service User)

I could not be happier with his placement. The level of care is exemplaryE C(Wife of Resident/Service User)

Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. In providing three distinct types of care under one roof, Laverstock Care Centre is ideally positioned to deliver a true care pathway. As a resident's care needs change,...
Care Provided by Laverstock Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Laverstock Care Centre for full pricing details and T&Cs.
Contact Laverstock Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring Homes Group
- Private Owned
Person in charge
- Erin O'Shea(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Laverstock Care Centre Reviews (66)
Laverstock Care Centre has a Review Score of 9.6 (9.614) out of 10, based on 20 reviews in the last 2 years.
Over all time Laverstock Care Centre has 66 reviews.
Staff very friendly. Great service- always feel welcome when we visit. Staff always communicate freely and in detail. So we always feel supported (especially regarding council terms and support for residents care).
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team here at Laverstock Care Centre, I'll pass this feedback across to them as I know they'll appreciate it.
The team at Laverstock went out of their way to make the induction process as smooth and comforting as possible. They are real people who understand the immense shock involved in making the move! The management, care team, wellbeing team, maintenance team and support team are all friendly and approachable. We made the right choice moving to Laverstock.
Thank you for taking the time to leave us a review, James. We are so pleased to read your positive comments about the team here at Laverstock Care Centre, and it is lovely to hear you made the right choice in choosing our care home. Your feedback will be passed on to the team here.
He has come on leaps and bounds since arriving, small steps but moving forwards.
Thank you for taking the time to leave us a review, Edwina. We are so pleased to read your positive comments about your father's care at Laverstock Care Centre, and it is lovely to hear you enjoyed the cake on his birthday. Your feedback will be passed on to the team here.
At a very stressful time Laverstock Care Centre have supported us every step of the way. They listen and accomodate us as a family. When our mum arrived at Laverstock Care Centre she was confused and very tearful but all the team have been amazing helping her settle in and continue to settle her with such kindness and patients. Thank you everyone.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Laverstock Care Centre, and it is lovely to hear she is settling in at the home with our team. Your 5* feedback will be passed on to the team here.
My sister is a new resident however, she has been made to feel welcome and part of the family from day one. The staff are friendly caring, polite but also go out of their way to make Laverstock the resident's "true home". The staff are friendly supportive and go out of their way to involve and engage with family members.
Thank you for taking the time to leave us a review, Ian. We are so pleased to read your positive comments about your sister's care at Laverstock, and it's lovely to hear she's been made to feel welcome and part of our family here. Your feedback will be passed on to the team who will be delighted with your 5* review.
In that time she has been treated with the utmost respect and looked after to a high professional degree
She eats very well and the food served is of a very high quality.
Her personal room is serviced on a daily basis and the home itself is always very clean and provides a warm and welcoming environment.
The Nursing staff are always ready to discuss any arising medical issues and keep me fully informed of any problems.
The staff give 100% and are always friendly and willing to go the extra mile.
I am very happy to have my wife at Laverstock as I know she is being cared for to a high degree.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Laverstock, and it is lovely to hear we've met your expectations over the past three years. We also thank you for your kind comments regarding our team who strive every day...
Staff are caring in the main. Some are lovely. Night staff leave a bit to be desired.
Food sometimes unsuitable/inedible for my parents.
Feels expensive for the amount my parents are able to take advantage of facilities.
Thank you for taking the time to leave us a review. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
Most of the staff are friendly and kind others seem to just be there because they have to be.
Sometimes she feels she isn't listened too about certain things.
Have had a few problems relating to medication and her oxygen but these are being dealt with.
None of her clothes have been labelled yet even though they asked us to buy tags.
Other than that it has been good.
Thank you for taking the time to leave a review for Laverstock Care Centre and for your kind comments regarding our team members. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
Every single member of staff treats her with respect, patience, kindness and utmost care. They calm her down when she is frightened, they cheer her up when she is down, they take the time to explain things to her when she is confused.
She participates in most of the activities and really enjoys them, she gets upset if she cant if for example she is not well enough.
I think the activities and social side are very important to mum, before she came into care, she was a very social and active person with a large circle of friends, especially her church friends. She found it extremely hard to adjust when through very serious illness she had to go into care. The activities and socialising really helped her to adjust and accept, and continue to do so.
I have complete peace of mind, knowing my mother is safe and well cared for.
Thank you for taking the time to leave us a review, Lorna. We are so pleased to read your positive comments about your mother's care at Laverstock Care Centre, and it is lovely to hear she has settled into the home with the activities the team organise playing a big part of that. Your feedback will be passed on to the team who will be delighted with your 5* review.
Excellent service by everyone and very good communication very helpful and the security of the care home and a very warm welcome when we enter the care home by all management and staff and very pleased with all the events that are organised by the care home
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team at Laverstock Care Centre and it is lovely to hear you're enjoying the events the team organise for everyone. Your feedback will be passed on to the team who will be delighted with your 5* review.
Thankful to all the staff who make a daily difference. The Wednesday high tea is the weekly highlight, many thanks to all. It's only been four or so months and I believe it was a good decision to move in.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care at Laverstock Care Centre and it is lovely to hear you're enjoying our High Tea that the team hold every Wednesday. Your feedback will be passed on to the team who will be delighted with your 5* review.
My mother was admitted to Laverstock Care Centre earlier this year. She had lost a lot of weight, had numerous falls, spirits were extremely low due to being isolated. But the difference now is uplifting. She has put on weight, she loved the food provided, and although she had a couple of falls, she has been looked after and checked over very quickly. She also enjoys the activities and having her hair done.
Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your mother is receiving and the difference you've seen in her since joining Laverstock Care Centre. Your feedback has been passed on to the team.
All staff very friendly and helpful. It has given me peaceful nights after so many noisy nights in hospital.
Thank you for taking the time to leave us a review and we're so pleased to read your positive comments about the team at Laverstock. Your feedback has been passed on to the team.
Overall a good stay with all staff contribution to well being.
We would like to thank you for your words of kindness regarding the team and activities we have on offer. All comments will be passed on to the team.
My husband come to Laverstock Care Centre for 8 days respite, it was his first time. For the first 3 days he was a bit lost - not knowing his way about but when the Customer Relationship Manager he was happier. The personal care, medication and food were excellent. My husband did struggle with being amongst other clients who were sick, dying and making a lot of noise. He enjoyed his room and the TV very much.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Laverstock. Your feedback will be passed on to the team who will be delighted with your 5* review.
Home is clean and well-run. Staff good, treated with dignity. First care home we have been in that doesn't have an 'odour'. Thanks so much to all for looking after Dad in his final weeks.
Thank you for taking the time to leave us a review. We are so sorry for your loss and we hope we made your Dad's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.
He celebrated his 100th birthday there in August and I much appreciated the kindness and generosity of the management and staff in ensuring that he had a day to remember.
I am confident that the nursing care he receives aligns completely with his mental and physical requirements and abilities and my questions as to his well-being are always answered honestly and willingly.
My father prefers not to participate in the comprehensive agenda of activities, preferring to enjoy the television and newspaper in his room. Despite this, the activities team do let him know what is taking place and he is encouraged to participate. His frailty unfortunately does not permit him to enjoy the outside trips laid on by the team.
I am always greeted in a friendly way by the reception, administration and facilities staff, who have always shown great kindness to me and other visitors.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father's care at Laverstock Care Centre and we're glad he enjoyed his 100th birthday celebration! Your feedback will be passed on to the team who will be delighted with your review.
Wife very happy.
We would like to thank you for your words of kindness which are very much appreciated. Your feedback will be passed on to the team.
I have been coming into Laverstock now for 11 years and have seen the ups and downs in the home over the years but I have to say the improvements have been excellent in the last year, so keep it up.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comment about Laverstock Care Centre and we're looking forward to continually improving our Home so they meet the standards of residents and their families. Your feedback will be passed on to the team who will be delighted with your 5 star review.
My experience at Laverstock Care Centre has been exemplary. After the first viewing, we accepted the offer of an available room only two days later. Every aspect of the care is superb. The nurses are wonderful, there are many of them and nothing is too much trouble. The food is very good. My husband has made excellent progress in the short time he has been here and I wouldn't hesitate to recommend Laerstock Care Centre to anyone. A particular member of staff was always particularly helpful.
Thank you for taking the time to leave us a review, Sandra. We are so pleased to read your positive comments about your husband's care at Laverstock Care Centre and it is lovely to hear the team is assisting in improving your husband's progress. Your feedback will be passed on to the team who will be delighted with your 5* review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 13 Oct 2025
The team at Laverstock Care Centre believes in supporting everyone to live life their way – and what better way to celebrate this than with a fun-filled ‘Support to Live...
- 29 Sep 2025
It was a gloriously sunny day as a group of staff, residents’ families and supporters from Laverstock joined forces for a charity walk in aid of the Stars Appeal –...
- 22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
There are no upcoming events for Laverstock Care Centre.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Caring Homes Group
- 31 Jan 2025Recipient: Caring Homes Group
- 31 Jan 2024Recipient: Caring Homes Group
Accreditations
There are no accreditations posted yet for Laverstock Care Centre.
Meet the Team (5)

Erin’s role at Laverstock Care Centre allows her to channel her extensive experience and passion into supporting residents and leading a skilled team.
She thrives on creating an environment where each resident is treated with the utmost respect and care, ensuring their well-being and quality of life are consistently enhanced.

Leanne, the Deputy Manager at Laverstock Care Centre, plays a crucial role in supporting the Home Manager in overseeing the care home, its team and the quality of care provided. She conducts care assessments and collaborates closely with healthcare professionals to ensure comprehensive support.
Leanne's dedication to excellence ensures a high standard of care and a well-coordinated team.

Teonila, Head of Hospitality at Laverstock Care Centre, manages all aspects of hospitality services within the home. She oversees the hospitality team, ensuring an enjoyable dining service and top-notch housekeeping and maintenance operations.
Her dedication ensures a welcoming, comfortable and high-quality environment for all residents.

Barry, Head of Wellbeing at Laverstock Care Centre, designs a diverse activities program that fosters independence, choice and dignity for residents. By engaging with residents’ interests and life stories, Barry ensures enriching experiences.
He also motivates the well-being team and encourages community and family involvement to enhance overall resident connection and enjoyment.

Emma, the receptionist at Laverstock Care Centre, plays a key role in creating a warm and welcoming environment. She ensures all visitors are greeted with a friendly reception, provides refreshments and handles telephone calls promptly.
Emma also offers essential support to the management team, contributing to the smooth operation of the care home.
Frequently Asked Questions about Laverstock Care Centre
What types of Care is Laverstock Care Centre registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Laverstock Care Centre have?
There are 80 Single Rooms.
What are the Facilities & Services at Laverstock Care Centre?
Gardens, Bar/Café are some of the Facilities & Services.
How far is Laverstock Care Centre to the centre of Salisbury?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laverstock Care Centre to verify any information. View our terms and conditions. Laverstock Care Centre has an Enhanced Service -more info.