Laverstock Care Centre

London Road, Salisbury SP1 3HP
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9.4 61 Reviews
  • Laverstock Care Centre, Salisbury
Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. In providing three distinct types of care under one roof, Laverstock Care Centre is ideally positioned to deliver a true care pathway. As a resident's care needs change, Laverstock is equipped to meet those needs, ensuring that residents are able to remain within the community they have become an integral part of.

The home is spacious, light, airy and modern with a friendly and dedicated staff team and offers a diverse and varied activities programme with a dedicated Wellbeing Coordinator on-site at the home. As with all aspects of the home, the likes, dislikes and opinions of residents are taken into consideration when planning events and activities. Residents' hobbies and interests are encouraged and can continue once they come to live at Laverstock.
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Care Provided by Laverstock Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1662
  • Self-Funded Residential Dementia Care: from £1808
  • Self-Funded Nursing Care: from £1866
  • Self-Funded Nursing Dementia Care: from £1866
  • RESPITE Self-Funded Residential Care: from £1770
  • RESPITE Self-Funded Residential Dementia Care: from £1916
  • RESPITE Self-Funded Nursing Care: from £1974
  • RESPITE Self-Funded Nursing Dementia Care: from £1974

These prices are only a guideline, please contact Laverstock Care Centre to find out the exact price for your requirements.

Contact Laverstock Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Laverstock Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Erin O'Shea (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Laverstock Care Centre Reviews (61)

9.4

Laverstock Care Centre has a Review Score of 9.4 (9.440) out of 10, based on 16 reviews in the last 2 years.
Over all time Laverstock Care Centre has 61 reviews.

Overall Experience
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Reviewer Connection to Laverstock Care Centre
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Total of 61, showing 1-20
Review from Geoffey S (Husband of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has now been at Laverstock for over three years.
In that time she has been treated with the utmost respect and looked after to a high professional degree
She eats very well and the food served is of a very high quality.
Her personal room is serviced on a daily basis and the home itself is
always very clean and provides a warm and welcoming environment.
The Nursing staff are always ready to discuss any arising medical issues and keep me fully informed of any problems.
The staff give 100% and are always friendly and willing to go the extra mile.
I am very happy to have my wife at Laverstock as I know she is being cared for to a high degree.
Reply from Erin O'Shea, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Laverstock, and it is lovely to hear we've met your expectations over the past three years. We also thank you for your kind comments regarding our team who strive every day to ensure residents are treated with respect and their families are kept up to date. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from G M (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Accommodation quite basic. Quite a lot of things are wearing out and need replacing.
Staff are caring in the main. Some are lovely. Night staff leave a bit to be desired.
Food sometimes unsuitable/inedible for my parents.
Feels expensive for the amount my parents are able to take advantage of facilities.
Reply from Erin O'Shea, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
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Review from J O (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at the care home for 6 months. There has been good and bad things about her stay there.
Most of the staff are friendly and kind others seem to just be there because they have to be.
Sometimes she feels she isn't listened too about certain things.
Have had a few problems relating to
medication and her oxygen but these are being dealt with.
None of her clothes have been labelled yet even though they asked us to buy tags.
Other than that it has been good.
Reply from Erin O'Shea, Home Manager at Laverstock Care CentreThank you for taking the time to leave a review for Laverstock Care Centre and for your kind comments regarding our team members. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
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Review from Lorna L (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in your care for a few years. She has dementia and this causes her lots or problems, mentality and physically. She has lots of fears and worries.
Every single member of staff treats her with respect, patience, kindness and utmost care. They calm her down when she is frightened,
they cheer her up when she is down, they take the time to explain things to her when she is confused.
She participates in most of the activities and really enjoys them, she gets upset if she cant if for example she is not well enough.
I think the activities and social side are very important to mum, before she came into care, she was a very social and active person with a large circle of friends, especially her church friends. She found it extremely hard to adjust when through very serious illness she had to go into care. The activities and socialising really helped her to adjust and accept, and continue to do so.
I have complete peace of mind, knowing my mother is safe and well cared for.
Reply from Erin O'Shea, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review, Lorna. We are so pleased to read your positive comments about your mother's care at Laverstock Care Centre, and it is lovely to hear she has settled into the home with the activities the team organise playing a big part of that. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from R B (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service by everyone and very good communication very helpful and the security of the care home and a very warm welcome when we enter the care home by all management and staff and very pleased with all the events that are organised by the care home
Reply from Erin O'Shea, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team at Laverstock Care Centre and it is lovely to hear you're enjoying the events the team organise for everyone. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from M S (Great-grandson of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thankful to all the staff who make a daily difference. The Wednesday high tea is the weekly highlight, many thanks to all. It's only been four or so months and I believe it was a good decision to move in.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care at Laverstock Care Centre and it is lovely to hear you're enjoying our High Tea that the team hold every Wednesday. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from T P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Laverstock Care Centre earlier this year. She had lost a lot of weight, had numerous falls, spirits were extremely low due to being isolated. But the difference now is uplifting. She has put on weight, she loved the food provided, and although she had a couple of falls, she
has been looked after and checked over very quickly. She also enjoys the activities and having her hair done.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your mother is receiving and the difference you've seen in her since joining Laverstock Care Centre. Your feedback has been passed on to the team.
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Review from A C (Respite Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very friendly and helpful. It has given me peaceful nights after so many noisy nights in hospital.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review and we're so pleased to read your positive comments about the team at Laverstock. Your feedback has been passed on to the team.
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Review from Martyn J (Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff friendly and helpful, Activities well supportive.
Overall a good stay with all staff contribution to well being.
Reply from Erin Langley, Home Manager at Laverstock Care CentreWe would like to thank you for your words of kindness regarding the team and activities we have on offer. All comments will be passed on to the team.
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Review from A H (Wife of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband come to Laverstock Care Centre for 8 days respite, it was his first time. For the first 3 days he was a bit lost - not knowing his way about but when the Customer Relationship Manager he was happier. The personal care, medication and food were excellent. My husband did struggle with being
amongst other clients who were sick, dying and making a lot of noise. He enjoyed his room and the TV very much.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Laverstock. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from R M (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is clean and well-run. Staff good, treated with dignity. First care home we have been in that doesn't have an 'odour'. Thanks so much to all for looking after Dad in his final weeks.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so sorry for your loss and we hope we made your Dad's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.
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Review from Richard W (Son of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I continue to be completely reassured by the standard of care provided to my father at Laverstock.
He celebrated his 100th birthday there in August and I much appreciated the kindness and generosity of the management and staff in ensuring that he had a day to remember.
I am confident that the nursing
care he receives aligns completely with his mental and physical requirements and abilities and my questions as to his well-being are always answered honestly and willingly.
My father prefers not to participate in the comprehensive agenda of activities, preferring to enjoy the television and newspaper in his room. Despite this, the activities team do let him know what is taking place and he is encouraged to participate. His frailty unfortunately does not permit him to enjoy the outside trips laid on by the team.
I am always greeted in a friendly way by the reception, administration and facilities staff, who have always shown great kindness to me and other visitors.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father's care at Laverstock Care Centre and we're glad he enjoyed his 100th birthday celebration! Your feedback will be passed on to the team who will be delighted with your review.
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Review from J B (Husband of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wife very happy.
Reply from Erin Langley, Home Manager at Laverstock Care CentreWe would like to thank you for your words of kindness which are very much appreciated. Your feedback will be passed on to the team.
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Review from R M (Husband of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming into Laverstock now for 11 years and have seen the ups and downs in the home over the years but I have to say the improvements have been excellent in the last year, so keep it up.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are so pleased to read your positive comment about Laverstock Care Centre and we're looking forward to continually improving our Home so they meet the standards of residents and their families. Your feedback will be passed on to the team who will be delighted with your 5 star review.
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Review from Sandra M (Wife of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Laverstock Care Centre has been exemplary. After the first viewing, we accepted the offer of an available room only two days later. Every aspect of the care is superb. The nurses are wonderful, there are many of them and nothing is too much trouble. The food is very good. My husband
has made excellent progress in the short time he has been here and I wouldn't hesitate to recommend Laerstock Care Centre to anyone. A particular member of staff was always particularly helpful.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review, Sandra. We are so pleased to read your positive comments about your husband's care at Laverstock Care Centre and it is lovely to hear the team is assisting in improving your husband's progress. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Janet G (Sister of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care my sister received at the care home very good. All the staff are caring and friendly and do a very good job, the nursing staff are excellent. Nothing was too much trouble.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review, Janet. We are so pleased to read your positive comments about your sister's care at Laverstock Care Centre and it is lovely to hear the team here is meeting your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from E W (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found my stay (2 weeks or 15 nights for some reason) very beneficial to my recovery after 2 weeks in hospital. I have done as much as possible for myself but when help was needed it was there and given with pleasure. The staff are amazing and show endless patience. I found the food very stoggy
too much starch and not enough fruit. The helpings are too large so a lot of wastage but imaginative and varied.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave a review for Laverstock Care Centre and for your positive comments about our home and team. We continually strive to improve the care and service we provide and appreciate your feedback.
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Review from M S (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The day I came for 2 weeks respite to enable my assessment for rehabilitation my first impression of the staff and facilities, it looked like a 4-star hotel with a team of staff working as a team, with smiles on their faces. I went home with wonderful thoughts about it and I am now with the wonderful
team of physiotherapists, unbelievable! Yesterday was my first day of minor treatment and I have already achieved most of my goals. The care staff and managers are very good.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review. We are pleased to read your positive comments about the care you received while at the home, and your recognition of the team. It’s great to hear you’ve achieved most of your goals and hope your recovery continues to go well. Your feedback has been passed on to the team.
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Review from B M (Wife of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Welcoming greeted with a smile. My husband has been in this care home for a little while. Each and everyone of the staff are always caring and supportive when they are not busy with other clients. Carers just keep going nonstop. Weekends are a great concern, so few carers. Carers are very kind and
supportive and dignified. As for management, do not know who they are. Rooms are ok, carpets could do with a shampoo. Kitchen meals are very poor, size of the kitchen needs to be larger, a lick of paint would go a long way. Water jugs and beakers are awful. If my husband eats any more mince meals, he's going to look like mince.z
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to review us. I am so pleased that you are made to feel welcome when you visit Laverstock and that the care staff are caring and supportive. Thank you for your feedback in relation to staffing levels. This was discussed in a recent relatives meeting and we have now increased our staffing levels. Our staffing levels are under continuous review, and I will work closely with the team and our regional manager to carefully monitor this. As discussed in a recent relatives meeting, Leanne and I are keen to spend as much time as possible with our residents and their relatives. This is why we now work in the communal areas of the home where possible instead of the office. Thank you for your feedback regarding the meals. I have recently asked relatives to consider joining our dignity committee within the home so I will arrange for us to review the menus as a committee. If you would be interested in joining the dignity committee please let the Home know.
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Review from J G (Wife of Resident) published on 29 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming staff. As you walk through the main doors it has a feeling of home and a calming presence.
Reply from Erin Langley, Home Manager at Laverstock Care CentreThank you for taking the time to leave us a review, we are so pleased to read your positive comments about your husband’s care at Laverstock. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Current Review Score: 9.4 (9.440)

Overview of Review Score

The Review Score of 9.4 (9.440) out of 10 for Laverstock Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.627 for Laverstock Care Centre is calculated as follows: ( (133 Excellents x 5) + (36 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 185 Ratings = 4.627
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.813 Points relating to the number of positive Reviews for Laverstock Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (5)

Erin

Erin O’Shea

Job Title: Home Manager

Erin’s role at Laverstock Care Centre allows her to channel her extensive experience and passion into supporting residents and leading a skilled team.


She thrives on creating an environment where each resident is treated with the utmost respect and care, ensuring their well-being and quality of life are consistently enhanced.

Leanne

Leanne Vinakadina

Job Title: Deputy Manager

Leanne, the Deputy Manager at Laverstock Care Centre, plays a crucial role in supporting the Home Manager in overseeing the care home, its team and the quality of care provided. She conducts care assessments and collaborates closely with healthcare professionals to ensure comprehensive support.


Leanne's dedication to excellence ensures a high standard of care and a well-coordinated team.

Teonila

Teonila Gimenez

Job Title: Head of Hospitality

Teonila, Head of Hospitality at Laverstock Care Centre, manages all aspects of hospitality services within the home. She oversees the hospitality team, ensuring an enjoyable dining service and top-notch housekeeping and maintenance operations.


Her dedication ensures a welcoming, comfortable and high-quality environment for all residents.

Barry

Barry Pentelow

Job Title: Head of Wellbeing

Barry, Head of Wellbeing at Laverstock Care Centre, designs a diverse activities program that fosters independence, choice and dignity for residents. By engaging with residents’ interests and life stories, Barry ensures enriching experiences.


He also motivates the well-being team and encourages community and family involvement to enhance overall resident connection and enjoyment.

Emma

Emma Adams

Job Title: Receptionist

Emma, the receptionist at Laverstock Care Centre, plays a key role in creating a warm and welcoming environment. She ensures all visitors are greeted with a friendly reception, provides refreshments and handles telephone calls promptly.


Emma also offers essential support to the management team, contributing to the smooth operation of the care home.

Frequently Asked Questions about Laverstock Care Centre

What types of Care is Laverstock Care Centre registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Laverstock Care Centre have?

There are 80 Single Rooms.

What are the Facilities & Services at Laverstock Care Centre?

Gardens & Bar/Café are some of the Facilities & Services.

How far is Laverstock Care Centre to the centre of Salisbury?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laverstock Care Centre to verify any information. View our terms and conditions. Laverstock Care Centre has an Enhanced Service - more info.