
This home I would rate as excellent. It's clean with very kind and caring staffJ D(Resident / Service User)

I am really happy and know my mother will be safe and well cared forLorna L(Daughter of Resident/Service User)

I could not be happier with his placement. The level of care is exemplaryE C(Wife of Resident/Service User)

This home I would rate as excellent. It's clean with very kind and caring staffJ D(Resident / Service User)

I am really happy and know my mother will be safe and well cared forLorna L(Daughter of Resident/Service User)

I could not be happier with his placement. The level of care is exemplaryE C(Wife of Resident/Service User)

Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. In providing three distinct types of care under one roof, Laverstock Care Centre is ideally positioned to deliver a true care pathway. As a resident's care needs change,...
Care Provided by Laverstock Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Laverstock Care Centre for full pricing details and T&Cs.
Contact Laverstock Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring Homes Group
- Private Owned
Person in charge
- Erin O'Shea(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Laverstock Care Centre Reviews (66)
Laverstock Care Centre has a Review Score of 9.6 (9.614) out of 10, based on 20 reviews in the last 2 years.
Over all time Laverstock Care Centre has 66 reviews.
The customer care manager made both my wife and I feel very welcome from the outset. This was very important to us since with understandable Covid restrictions in place, we were sensibly unable to go inside the home.
Through the use of WhatsApp video, we have since virtually met a number of the nursing staff, who without exception, have all been very friendly and caring. It is apparent that my father-in-law appears comfortable and cared for at all times and is reassured to be looked after by the Laverstock team.
Nothing has been too much trouble for the staff, with particular care being taken of the small things, which are of comfort to the family looking on, such as finding frames for photos, when the family are unable to enter the home to do so themselves.
So in all, we are delighted with the welcome and care provided at Laverstock and are looking forward to the day when we can meet everyone without facemasks!
Since our Auntie moved into Laverstock she has been cared for extremely well, she recently had a stay in hospital but on her return, she was made to feel at home again. All of her nurses and carers are fantastic with her and she really feels at home. I can’t recommend Laverstock enough. We as a family are happy in the knowledge she is well cared for and we do not have to worry about her any more.
If it's a short visit, staff won't interrupt us for his cares; if they need to they do everything efficiently without sacrificing standards.
The activity program is excellent and varied. Longue and dining areas are like being in a nice hotel, and touches like realistic toy cats to brush are lovely for some. Some residents on his floor have challenging behaviours, which are managed really well to minimise disruption to neighbours while maintaining dignity. Top-notch care.
Parkinson's is a very challenging and demanding condition and we have always found that Dad is comfortable, supported and kept safe. The management and staff are to be congratulated because Dad's care needs are both medical and non medical, and as the condition has progressed, they have met Dad's changing needs while maintaining his dignity and respecting his right to decide things. The centre itself is clean, Dad's room has lovely views and is bright and spacious. We are due to see Dad over Christmas at the Centre. Dad will no doubt tell us he wants to come home, but this is not any criticism of the Centre because he always says he cannot fault the care he is receiving, and there is always a compliment about the food, it's his condition he doesn't want. So to all the staff at the centre, we wish you all the very best for the season and every success for 2020.
My mother moved in two weeks ago. She was extremely anxious but now, 2 weeks on, she is already very settled and seems very happy. Everyone I have met has been very kind and caring. I am really happy and know my mother will be safe and well cared for.
I care for the finances and general needs of my cousin who has been resident for the past 2+years. He tells me that the food is appalling (consistently not getting what he has asked for the previous day). The standard is sometimes inedible. I have had occasion to complain about the general cleanliness of his room, i.e. dirty carpets, an old, dirty chair (these things were immediately rectified by the newly assigned manager). He has been shouted at by a member of staff "stop ringing the bell'. The receptionist needs training in how to welcome visitors!
We are sorry when anyone has cause to complain but pleased to hear that things were were immediately put right. Our chef at Laverstock Care Centre is in regular contact with our residents to try and ensure that all dietary needs and preferences are met. Our manager’s door is always open to...
His regular carers have been so kind and patient and now he has moved to another wing I would like to think his carers will also be with him.
It is key he has consistent carers he recognises.
Hopefully, management will work closely with staff to raise morale and enable them to carry on their valuable care.
My father moved into Laverstock in March 2017 and has Alzheimer's, vascular dementia, and some challenging behaviours. The nurses and carers and all staff have taken time to get to know him. He is safe there and they strike a good balance between giving choice about when to go to bed vs offering him activities. They really care.
The activities team put so much thought into the residents' needs. Ranging from tea dances to Sunday hymns, to garden parties, fetes, carol services, baking, history talks, craft activities, a walk in the garden - carried out with dignity and respect. Plenty of lounges where you can go to have a change of scenery. The rooms are spacious, clean, and all en-suite.
I was saddened by the recent press article as it was not a true reflection of what we have experienced over the past 16 months at Laverstock.
Nowhere is perfect but I am confident that the Manager will improve things which do need improving e.g. staffing levels and retention.
Thank you for your review of our home and we are delighted to hear that you and your father find our care team, activities, food and drink and many other aspects of life at Laverstock Care Centre to be excellent.
The health and wellbeing of our residents is our absolutely priority and we work...
Most seem to enjoy this difficult work.
Support staff and managers have also been approachable and helpful and I am a healthcare professional myself.
Food is excellent quality.
I would recommend this home to anyone. The rooms are huge.
Very, very good.
I spent one week in respite care and found the care and premises very clean and homely and felt well cared for.
Staff are most pleasant and most helpful. Activities are imaginative and enjoyable. Impressed with the garden area which has been planted with a mixed array of flowers and vegetables for the summer. The seating is generous and brightly coloured with canopies to provide shade.
As the main carer of my mum who has complex health and "emotional" needs the decision to move her from my family home to a care home was one of the hardest I've ever made. It also turned out to be one of the best! Laverstock Care Centre, especially "Garden View" is a home from home. The staff are superb and have quite honestly given our family our lives back including mum!
My husband has been resident in this care home (dementia unit) for the past eighteen months and I could not be happier with his placement. The level of care is exemplary (I visit on a daily basis) and any concerns which may arise are dealt with immediately by staff and management. I rest easy knowing that he is loved, well cared for and secure.
The main Reception area is very welcoming and very spacious with plenty of seating available. There is plenty of information at hand on the facilities which are available. The staff at Reception are very informative and extremely polite and welcoming. The rooms are extremely spacious as are the bathrooms with a walk-in shower. Beds are comfortable and furniture well positioned. Staff are there at all times for residents' needs. Meals are of a high standard with a good choice. Good activities. From the management right through, an excellent place to reside in.
The care and support we received from a carer who accompanied my wife and I for a 5 hour stint at hospital was excellent. She could not have been kinder and supportive for my wife who was out of her own environment.
When looking for a home for my mum, we wanted to have a nice size room with a view, nice and sunny, which we have found here, as my mum spends most of her time in bed.
The staff are all very friendly and nothing is too much trouble for them. It's also not too far for my dad to get to, as he visits Mum every day and he gets looked after well with coffee and cake most days, so overall we are very happy.
After a fall at home followed by a spell in the hospital, it became clear that our mother could no longer live independently. This was the moment to find an alternative that provided the care and support Mum needed, whilst maintaining her quality of life. After looking at a number of options, we found Laverstock Care Centre. As a family, we were immediately struck by the care and professionalism of all the staff, the quality of the facilities and the happiness of the other residents. With no previous experience of the care sector, we were very anxious to ensure our mother moved into the best community we could find. We were immediately made to feel welcome and were sensitively guided through this significant transition. Mum took to her new surroundings immediately and is now thriving with the care and support she is receiving at Laverstock Care Centre. The quality of the meals, the range of activities and the ability to personalise her room have all helped to make our mother very happy and contented in her new home. She is enjoying her new lease on life! As a family, we are delighted we chose Laverstock Care Centre
The whole team at Laverstock Care Centre Salisbury were superb in rising to challenges my mother faced.
On returning from a three day stay in hospital she received a very warm welcome back and said that she was pleased to be home!
Individual care support staff went above and beyond to make her life as comfortable as possible during this difficult time.
Although confined to her room, staff made every effort to talk to her; some staff visiting her in their breaks (whilst working on other floors in the home) and on occasions a carer was allocated to spend time with her in her room.
I know that this greatly helped to lessen any feeling of isolation and I have no doubt enabled her to recover in the way that she has.
I cannot thank all the care staff enough for their kindness and dedication.
The professional dedication shown by all services within Laverstock Care Centre is of the highest standard. The patient and partner are given equal measures of respect and support. The level of care, kindness and compassion are ongoing with any concerns or inquiries met with immediate response. In addition, communication between each of the services is excellent, all of which is communicated to the concerned relative. All services work as a team with many individuals displays their dedication. On a personal level, I have no hesitation in praising every member of staff for their professionalism and dedication under extremely difficult circumstances.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 13 Oct 2025
The team at Laverstock Care Centre believes in supporting everyone to live life their way – and what better way to celebrate this than with a fun-filled ‘Support to Live...
- 29 Sep 2025
It was a gloriously sunny day as a group of staff, residents’ families and supporters from Laverstock joined forces for a charity walk in aid of the Stars Appeal –...
- 22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
There are no upcoming events for Laverstock Care Centre.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Caring Homes Group
- 31 Jan 2025Recipient: Caring Homes Group
- 31 Jan 2024Recipient: Caring Homes Group
Accreditations
There are no accreditations posted yet for Laverstock Care Centre.
Meet the Team (5)

Erin’s role at Laverstock Care Centre allows her to channel her extensive experience and passion into supporting residents and leading a skilled team.
She thrives on creating an environment where each resident is treated with the utmost respect and care, ensuring their well-being and quality of life are consistently enhanced.

Leanne, the Deputy Manager at Laverstock Care Centre, plays a crucial role in supporting the Home Manager in overseeing the care home, its team and the quality of care provided. She conducts care assessments and collaborates closely with healthcare professionals to ensure comprehensive support.
Leanne's dedication to excellence ensures a high standard of care and a well-coordinated team.

Teonila, Head of Hospitality at Laverstock Care Centre, manages all aspects of hospitality services within the home. She oversees the hospitality team, ensuring an enjoyable dining service and top-notch housekeeping and maintenance operations.
Her dedication ensures a welcoming, comfortable and high-quality environment for all residents.

Barry, Head of Wellbeing at Laverstock Care Centre, designs a diverse activities program that fosters independence, choice and dignity for residents. By engaging with residents’ interests and life stories, Barry ensures enriching experiences.
He also motivates the well-being team and encourages community and family involvement to enhance overall resident connection and enjoyment.

Emma, the receptionist at Laverstock Care Centre, plays a key role in creating a warm and welcoming environment. She ensures all visitors are greeted with a friendly reception, provides refreshments and handles telephone calls promptly.
Emma also offers essential support to the management team, contributing to the smooth operation of the care home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laverstock Care Centre to verify any information. View our terms and conditions. Laverstock Care Centre has an Enhanced Service -more info.