Laverstock Care Centre

London Road, Salisbury SP1 3HP
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9.4 61 Reviews
  • Laverstock Care Centre, Salisbury
Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. In providing three distinct types of care under one roof, Laverstock Care Centre is ideally positioned to deliver a true care pathway. As a resident's care needs change, Laverstock is equipped to meet those needs, ensuring that residents are able to remain within the community they have become an integral part of.

The home is spacious, light, airy and modern with a friendly and dedicated staff team and offers a diverse and varied activities programme with a dedicated Wellbeing Coordinator on-site at the home. As with all aspects of the home, the likes, dislikes and opinions of residents are taken into consideration when planning events and activities. Residents' hobbies and interests are encouraged and can continue once they come to live at Laverstock.
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Care Provided by Laverstock Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1662
  • Self-Funded Residential Dementia Care: from £1808
  • Self-Funded Nursing Care: from £1866
  • Self-Funded Nursing Dementia Care: from £1866
  • RESPITE Self-Funded Residential Care: from £1770
  • RESPITE Self-Funded Residential Dementia Care: from £1916
  • RESPITE Self-Funded Nursing Care: from £1974
  • RESPITE Self-Funded Nursing Dementia Care: from £1974

These prices are only a guideline, please contact Laverstock Care Centre to find out the exact price for your requirements.

Contact Laverstock Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Laverstock Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Erin O'Shea (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Laverstock Care Centre Reviews (61)

9.4

Laverstock Care Centre has a Review Score of 9.4 (9.440) out of 10, based on 16 reviews in the last 2 years.
Over all time Laverstock Care Centre has 61 reviews.

Overall Experience
  • 37
  • 19
  • 4
  • 1
  • 0
Date Published
  • 61
  • 6
  • 10
  • 16
  • 45
Reviewer Connection to Laverstock Care Centre
  • 19
  • 7
  • 6
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Adrian C (Wife of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very well looked after, food was good. Sometimes members of staff were laughing very loudly at 3-4 in the morning. Woke me up and could not get back to sleep.
Sometimes the liaison between night staff and day staff was not good ie. orders for porridge and toast were not passed on.
Reply from Sarah Scott, Marketing Executive at Laverstock Care CentreThank you for taking the time to review Laverstock Care Centre, we really appreciate your feedback. At Laverstock we take great pride in ensuring we deliver high quality care and facilities. We have listened to your feedback and spoken with the night staff and are currently improving the handover between night and day staff to ensure the experience during this time is of the highest quality. We always welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.440)

Overview of Review Score

The Review Score of 9.4 (9.440) out of 10 for Laverstock Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.627 for Laverstock Care Centre is calculated as follows: ( (133 Excellents x 5) + (36 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 185 Ratings = 4.627
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.813 Points relating to the number of positive Reviews for Laverstock Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (5)

Erin

Erin O’Shea

Job Title: Home Manager

Erin’s role at Laverstock Care Centre allows her to channel her extensive experience and passion into supporting residents and leading a skilled team.


She thrives on creating an environment where each resident is treated with the utmost respect and care, ensuring their well-being and quality of life are consistently enhanced.

Leanne

Leanne Vinakadina

Job Title: Deputy Manager

Leanne, the Deputy Manager at Laverstock Care Centre, plays a crucial role in supporting the Home Manager in overseeing the care home, its team and the quality of care provided. She conducts care assessments and collaborates closely with healthcare professionals to ensure comprehensive support.


Leanne's dedication to excellence ensures a high standard of care and a well-coordinated team.

Teonila

Teonila Gimenez

Job Title: Head of Hospitality

Teonila, Head of Hospitality at Laverstock Care Centre, manages all aspects of hospitality services within the home. She oversees the hospitality team, ensuring an enjoyable dining service and top-notch housekeeping and maintenance operations.


Her dedication ensures a welcoming, comfortable and high-quality environment for all residents.

Barry

Barry Pentelow

Job Title: Head of Wellbeing

Barry, Head of Wellbeing at Laverstock Care Centre, designs a diverse activities program that fosters independence, choice and dignity for residents. By engaging with residents’ interests and life stories, Barry ensures enriching experiences.


He also motivates the well-being team and encourages community and family involvement to enhance overall resident connection and enjoyment.

Emma

Emma Adams

Job Title: Receptionist

Emma, the receptionist at Laverstock Care Centre, plays a key role in creating a warm and welcoming environment. She ensures all visitors are greeted with a friendly reception, provides refreshments and handles telephone calls promptly.


Emma also offers essential support to the management team, contributing to the smooth operation of the care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laverstock Care Centre to verify any information. View our terms and conditions. Laverstock Care Centre has an Enhanced Service - more info.