Seahorses Care Home

73 Draycott Road, Chiseldon, Swindon SN4 0LT

Seahorses Care Home, in Chiseldon, Wiltshire, offers a scenic environment in which elderly people with daily care needs can feel at home, with friendly and qualified carers on hand to help them stand up for their dignity and personal freedom.

The service specialises in caring for people with dementia, being well-resourced and experienced in the sensitive situations that can arise from mental health complications, and looking to respect both residents and families involved throughout the practice of care packages.

A versatile living environment can include pets by arrangement, the use of wheelchairs and Wifi connections in bedrooms, while the home also boasts its own transport.

Seahorses has built an additional 5 rooms, all en-suite.

Seahorses care home has completed recent work on the building with all the improvements requested by CQC and has refurbished the lounge area and dining area plus two more bedrooms. It is awaiting CQC's inspection to receive its updated grading.

Seahorses now has a permanent cook and has been awarded five stars by the Food Hygene Rating.

Events: 'Music for Health' attends Seahorses every Wednesday morning, providing musical therapy and interaction with the residents. Everyone is welcome to attend.

Owner: Peter Coleman

Person in charge: Diane Cole (Registered Care Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Visual Impairment

Admission Information: NHS and Private. Ages 55+.

Single Rooms: 16

Shared Rooms: 2

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £750 – £800 , Personal Care Shared (per person) £750 – £800 (These prices are only a guideline, please contact Seahorses Care Home to find out the exact price for your requirements.)

Excluded from monthly fees
Hairdressing
Chiropody
Newspapers
Personal carer for hospital appointments or any other outing.

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Visiting:

Visiting unlimited

Parking:

Car park at front of building

Latest Care Quality Commission* Report on Seahorses Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Seahorses Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Seahorses Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.646 for Seahorses Care Home is calculated as follows: ( (91 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Seahorses Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Seahorses Care Home has a Review Score of 9.6 (9.646) from 11 Reviews


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Seahorses Care Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Seahorses Care Home

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

From our first visit to view Seahorses, we knew it would be ideal for my aunt and were delighted that there was a vacancy.
The staff and management are all wonderfully caring, helpful and professional.
You are always greeted with a smile and made to feel very welcome whenever you visit (there is an open door policy).
My aunt is always clean, well dressed and very content.
As a family, we can finally relax knowing she is receiving excellent full-time care in a caring and happy environment.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The staff and management at Seahorses Care Home are excellent with the care of my Dad who can be very difficult and aggressive to look after. They treat him with care and dignity at all times, even difficult ones. Not only do they care for Dad, they are a great support to me and my family.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Seahorses care home, staff and owner have provided my mother with a dedicated, professional home. She is well fed, clean, cared for with kindness and humour. As a family, we could not ask for a better place for my mother to be.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My wife has been a resident in Seahorses Care Home for the last 5 and a half years. For the last 12 months, she has been entirely bed-ridden and the care that she has been given for all this time has been truly fantastic.

I visited her this morning and they informed me that she is now suffering from a chest infection and that in their opinion, she is now nearing the end of her life. Her doctor will be visiting this afternoon.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

We continue to be extremely impressed by Seahorses and the level of care provided, often in very difficult circumstances due to the nature of the illness. There is a very good level of personal attention given. The care is very genuine and heartfelt. Food and drink are great with a good supply and when required help is able to be given to eat. We are always made to feel very welcome whenever we visit, which is very often.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The family of our mum have been pleased with the level of care given. They provide a high level of care (personal) Happy, friendly and make everyone welcome, in sometimes difficult situations. The food is very good and we would recommend this home to everyone. In the 2 1/2 years, mum has been there it's lovely to have continuity of the same staff working there.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

This home is ideal for my friend. She is happy and enjoys meeting other residents. The staff are extremely caring and my friends always looks nice and clean.
I find the atmosphere to be very pleasant and my friend's room is very clean and comfortable.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

I was very concerned about my sister going into a home. Her dementia had been managed in a council independent living with some care and the staff were good. Once she started wandering though it became a real problem and meant that she could no longer live where she was. This made me very apprehensive about a move. I have to say though that my sister, who I was concerned would be unhappy, has within a month settled very well. It really is a home from home. I queried the lateness of her breakfast on the second visit to find that she gets up when she is ready (no rushing to deal with clients) and the same with bedtime. I ring regularly but she does not necessarily want to talk to me as there is something going on. I am finally beginning to relax that my sister is happily being looked after well and I can relax .
Mental health took me to 2 different homes - I chose this one and am glad I did. I can relax a bit now knowing she is well looked after.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

I really like the way that the home has kept the same staff throughout the time my friend has been there and I have got to know all of them really well. There is no unpleasant smell at all in the house and my friend is always bathed with her hair washed ready to go out to lunch with us. The food is really good and I would recommend this home to everyone.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Everything seems to be running ok.

How likely would you be to recommend Seahorses Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   5 out of 5

My mother has been at Seahorses Care Home for a year now and from day one she has been very settled there, enjoying the food and company of staff and other residents. The atmosphere is relaxed and happy and we have always been made to feel welcome to visit at any time. We are always kept informed of her care as the progression of her dementia has reduced her physical and mental ability. As anyone who has had to make the huge decision to place their loved one in a care home knows, it is a worrying time particularly when you have to make the decision for them due to the nature of dementia, but we have no regrets in choosing Seahorses for mum.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Seahorses Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

3 Bed Vacancies

posted 30 Apr 2018

Dementia care of all stages, two one downstairs en-suite room. Private or Funded all welcome.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Seahorses Care Home

Job Vacancies

Staff Profiles

No image found

Diane Cole

Job Title: Registered Care Manager

Joined: 1994

Description:

I have worked at Seahorses Care Home for 25 years, I have a vast amount of qualifications including the Registered Care Manager's Award. I am dedicated to my work and of late become a Dignity Champion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Seahorses Care Home