Seahorses Care Home, Swindon, Wiltshire
Seahorses Care Home, Swindon, Wiltshire
Seahorses Care Home, Swindon, Wiltshire

Seahorses Care Home, in Chiseldon, Wiltshire, offers a scenic environment in which elderly people with daily care needs can feel at home, with friendly and qualified carers on hand to help them stand up for their dignity and personal freedom.

The service specialises in caring for people with dementia, being well-resourced and experienced in the sensitive situations that can arise from mental health complications, and looking to respect both residents and families involved throughout the practice of care packages.

A versatile living environment can include pets by arrangement, the use of wheelchairs and Wifi connections in bedrooms, while the home also boasts its own transport.

Seahorses has built an additional 5 rooms, all en-suite.

Seahorses care home has completed recent work on the building with all the improvements requested by CQC and has refurbished the lounge area and dining area plus two more bedrooms. It is awaiting CQC's inspection to receive its updated grading.

Seahorses now has a permanent cook and has been awarded five stars by the Food Hygene Rating.

Seahorses is now working with Contented Dementia Trust and aims to implement their strategy for Dementia care. The Contented Dementia Trust, formerly known as SPECAL, is an independent charitable organisation with an innovative approach to the care of people with dementia. Visit their website on http://www.contenteddementiatrust.org/ for more information.

Events: 'Music for Health' attends Seahorses every Wednesday morning, providing musical therapy and interaction with the residents. Everyone is welcome to attend.

Owner: Peter Coleman

Person in charge: Diane Cole (Registered Care Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 16

Shared Rooms: 2

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £750 – £800 , Personal Care Shared (per person) £700 – £750 (These prices are only a guideline, please contact Seahorses Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Seahorses Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Seahorses Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Seahorses Care Home has a Review Score of 7 (7.021)

The Review Score of 7 (maximum of 10) for Seahorses Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Seahorses Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 8 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.521 for Seahorses Care Home is calculated as follows: ( (57 Excellents x 5) + (29 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 94 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Seahorses Care Home is based on 8 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Seahorses Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Seahorses Care Home

  • Daughter of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • more

The family of our mum have been pleased with the level of care given. They provide a high level of care (personal) Happy, friendly and make everyone welcome, in sometimes difficult situations. The food is very good and we would recommend this home to everyone. In the 2 1/2 years, mum has been there it's lovely to have continuity of the same staff working there.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has been a resident for four and a half years and for the last six months has been completely bedridden. I have always found the quality of care has always been excellent and particularly so during the last six months I would strongly recommend this care home to anyone.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The family have been very pleased with the level of care that has been provided by all the staff. They consistently provide a high level of personal care with a human touch. We are always made to feel welcome on visits, that are normally un-notified.
We would strongly recommend Seahorses Care Home.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This home is ideal for my friend. She is happy and enjoys meeting other residents. The staff are extremely caring and my friends always looks nice and clean.
I find the atmosphere to be very pleasant and my friend's room is very clean and comfortable.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was very concerned about my sister going into a home. Her dementia had been managed in a council independent living with some care and the staff were good. Once she started wandering though it became a real problem and meant that she could no longer live where she was. This made me very apprehensive about a move. I have to say though that my sister, who I was concerned would be unhappy, has within a month settled very well. It really is a home from home. I queried the lateness of her breakfast on the second visit to find that she gets up when she is ready (no rushing to deal with clients) and the same with bedtime. I ring regularly but she does not necessarily want to talk to me as there is something going on. I am finally beginning to relax that my sister is happily being looked after well and I can relax .
Mental health took me to 2 different homes - I chose this one and am glad I did. I can relax a bit now knowing she is well looked after.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I really like the way that the home has kept the same staff throughout the time my friend has been there and I have got to know all of them really well. There is no unpleasant smell at all in the house and my friend is always bathed with her hair washed ready to go out to lunch with us. The food is really good and I would recommend this home to everyone.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything seems to be running ok.

How likely would you be to recommend Seahorses Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has been at Seahorses Care Home for a year now and from day one she has been very settled there, enjoying the food and company of staff and other residents. The atmosphere is relaxed and happy and we have always been made to feel welcome to visit at any time. We are always kept informed of her care as the progression of her dementia has reduced her physical and mental ability. As anyone who has had to make the huge decision to place their loved one in a care home knows, it is a worrying time particularly when you have to make the decision for them due to the nature of dementia, but we have no regrets in choosing Seahorses for mum.

How likely would you be to recommend Seahorses Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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