Chiseldon Care Home

73 Draycott Road, Chiseldon, Swindon SN4 0LT
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9.5 34 Reviews
  • Chiseldon Care Home, Swindon
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Care Provided by Chiseldon Care Home

Type of Service

    Residential Home
  • For a maximum of 20 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Facilities

Good to Know

Group/Owner

Person in Charge

  • Mark Anderson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
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Chiseldon Care Home Reviews (34)

9.5

Chiseldon Care Home has a Review Score of 9.5 (9.488) out of 10, based on 9 reviews in the last 2 years.
Over all time Chiseldon Care Home has 34 reviews.

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Total of 34, showing 1-20
Review from Darrell M (Son of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's been at Seahorses Care Home for three years now. It's one of the best decisions we have made.
The home and all the staff are amazing there is nothing they will not do when caring for mum and the other residents . She loves being there and really gets on well with everyone.
When I ask her if
everything is alright she always replies " yes I like it here everyone is so nice to me."
It's a smaller home when compared to other places, but that makes it more of a home for everyone. It's all one big family me included .
I always stay for dinner once a week the food is amazing , always fresh.
We all like the puddings.
They now have two new residents, Oreo and Milo the Seahorses Cats !!!!
What a great idea that was mum loves them, she's always telling me what they get up. She really enjoys watching them run around and play.
She even has a ball for them to play with. Nice one guys.
Very impressed with this home and happy that mum fells special there.
Thank you for everything.
Reply from Juliet Nightingale, Manager at Chiseldon Care HomeThank you so much for the review. We love having your Mum here, she is a lovely lady and we feel privileged to look after her. We appreciate that you feel it is like one big family as that is exactly what we want to achieve.
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Review from A V (Daughter of Resident) published on 29 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was resident at Seahorses for approximately two years. We were placed here by the hospital, as homes in Swindon were full. Any doubts I had about the home's suitability were quickly allayed. Mum soon settled into Seahorses and enjoyed the company of other residents, she especially loved the
meals, which were excellent. Unfortunately, Mum caught Covid, but under staff care she pulled through. Mum's needs changed and she moved upstairs to a lovely room overlooking trees. The bright, warm and quiet accommodation was just right for her and family visiting at any time of the day always found her well, clean and with food and drink adapted to her needs. This week she was put on end-of-life care and I was grateful to the staff, who continued to show her care and deep affection. Thank you Seahorses for supporting Mum at the end of her long and fulfilling life.
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Review from Kai V (Son-in-law of Resident) published on 29 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seahorses was just the care home environment we were seeking; relatively small scale, friendly, personable family atmosphere. Every time we visited Seahorses the staff were so welcoming, friendly and reassuring. My mother-in-law was very much at home in the relaxed and caring environment created by
the wonderful team.
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Review from Paul P (Son of Resident) published on 29 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care my Mum has received from day one. The home is small in comparison to some of the others we viewed but the service is more personal. The staff all know my Mum, they know her personality, what she likes and what she doesn’t. The staff are also fantastic with us (the family)
always very friendly and communication is excellent. Would highly recommend it.
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Review from Victoria S (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents are both residents at Sea Horses Care Home and have been for the past two years. They share a ground floor room with French windows and en-suite facilities which works very well for them. Whenever we visit we find the whole home including their room neat and tidy. Mum and Dad are happy and
settled there and enjoy taking their meals in the conservatory dining area. The staff are always welcoming and friendly and they do a great job caring for my parents. Thanks everyone!
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Review from C P (Husband of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife went for respite, having cared for her for three years. But after her stay, we were so pleased how she had settled so applied for full care and have never looked back.
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Review from Laraine M (Friend of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit every week. The staff go above caring for the residents. I can only congratulate them on how they cope with such vulnerable people. Would recommend Seahorses highly - which I do to friends that are looking for a care home.
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Review from Neil L (Son-in-law of Resident) published on 26 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for just over 2 years and she loves it! Staff are fantastic and friendly, we have eaten there on special occasions. The food is excellent, they often make different meals if residents don't like what's on the menu, can't fault effort given to residents and families.
I work in the NHS and often recommend patients who may need this kind of care, first-rate.
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Review from Jackie L (Daughter of Resident) published on 26 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great choice for a care home for a loved one. My mother has been a resident here for just over 2 years and she loves being here, the staff are very kind and caring and the support they gave to my mum and us when she first went to live there was outstanding. Nothing is too much for them to help and
they go above and beyond with their care, even to the extent of cooking her something different if she doesn’t like what is on the menu! The family is treated with kindness and respect and my mum is always having a laugh with the staff! I always recommend Seahorses Care Home to anyone I know who is thinking about making the difficult decision to put a loved one into care. I can’t praise them enough for what they do for my mum and her family.
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Review from Paul F (Respite Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hello, after a stay in hospital, I needed a week in respite. Seahorses Care Hojme could not have been more helpful and reassuring from the minute they answered my call. The owners and every single member of staff here were wonderful, just what I need after a rather traumatic few weeks. They built me
up with their regular bedside visits, regular and nutritional food 3 times a day. Nothing was too much trouble for any of the staff. They were all morale boosting, happy and hard working people, enthusiastic at all times. I heard and witnessed them dealing with others within Seahorses and can honestly say I would love if needed my 88 years old mother to be accommodated here. I would sleep easy knowing that she would be well looked after. When I left I had improved immensely, I believe this was down to my lovely light room and the attention I received at Seahorses.
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Review from Carol S (Daughter of Resident) published on 29 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family are so grateful for the level of care and professionalism shown towards our mum. Such a lovely ‘home from home’, with staff that feel like family and anticipate every need. Home-cooked food that Mum wanted to eat and just the right level of support at every part of the dementia journey.
We
feel lucky to have become mum's‘ children’ again, all the care worries taken away.
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Review from Ursula P (Wife of Resident) published on 27 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Seahorses since 25th November 2021. During this time, I have witnessed a very caring staff who respect the resident's variety that dementia reflects. They are welcoming to family when visiting.
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Review from C P (Daughter of Resident) published on 27 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Seahorses since mid-November, just over 4-weeks, and I feel he is being well looked after. The care staff are really good with my dad, and all seem genuinely concerned for his welfare.
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Review from S P (Son of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
More could be done to entertain with activities, card games, dominos, backgammon, chess, draughts.
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Review from Kerry D (Daughter-in-law of Resident) published on 15 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my mother-in-law stayed, we've been made to feel like family. The staff and care are exceptional, and every resident is treated individually according to their needs. When you walk through the door, it feels like home, and would highly recommend it to anyone needing care for dementia. We've
enjoyed every visit and will enjoy many more knowing our mum is safe, secure and being well cared for.
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Review from Karen W (Daughter of Resident) published on 30 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care that my mum receives at Seahorses, and the staff are superb with her. My mum is always clean and tidy, her hair done, and with her jewellery on, and her room is immaculate. Whenever we visit, we are made to feel really welcome and are always offered a cup of
tea. I love visiting Mum at Seahorses and honestly feel that I’m visiting her at home (her home), and she loves the staff there. It was really hard for us as a family to put Mum into care, but she has settled in so well, and she is really happy, and this is because the staff treat her like one of their own family. The staff at Seahorses have also been fantastic with my dad when he visits, and he stays for lunch with Mum, which is a huge comfort for us as we know he is also eating well. He loves visiting and often tells us he’s off to his favourite restaurant! The food is outstanding, nutritious and varied, and the residents are made to feel like they are in a restaurant.
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Review from Bethan W (Granddaughter of Resident) published on 30 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, I couldn’t be happier that my nan is at Seahorses Care Home. She has settled in so well and so quickly too, which is completely due to the staff at the care home, who made her feel welcome and treated her like one of their family members from the offset. Seahorses treat every person in their
care as an individual and love to get to know them and what they enjoy. There is not a one size fits all approach here.


The food at the care home is outstanding and is like a restaurant; the staff go above and beyond to deliver high quality and highly nutritious food for all.


It was such a hard process moving Nan into a care home. The whole family felt the huge void it left as she is such a larger than life character. Deep down, we knew for her well-being and safety it was the right thing to do.
Seahorses have been a Godsend to us all as a family, and we can rest easy knowing she is happy, safe and clean, as well as us gaining support and an extended family there.

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Review from Edward D (Husband of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was put into care more suddenly than expected. Initially, we were a little unsure we had selected the right home for her. However, I quickly realised she was being given the very best care by a dedicated team of exceptionally good and kind carers. Both of our children totally agree with my opinion.
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Review from S F (Friend of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Locked down immediately upon news of the pandemic to keep residents and staff safe. My friend was always clean and happy when we visited, including those times we simply dropped in without prior notice. My friend adores the staff and is comfortable, safe and "at home". The enclosed garden is lovely.
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Review from T M (Friend of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seahorses have a very "positive" atmosphere. Residents are well attended to and at ease in the home. The staff and the owner are conscientious, polite and cheerful. The home offers good value for money.
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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Chiseldon Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Chiseldon Care Home is calculated as follows: ( (85 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 104 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Chiseldon Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Chiseldon Care Home

What types of Care is Chiseldon Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chiseldon Care Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

How far is Chiseldon Care Home to the centre of Swindon?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chiseldon Care Home to verify any information. View our terms and conditions. Chiseldon Care Home has an Basic Service - more info.