Ferfoot

As regard the Ferfoot management causes the place to run in an efficient manner

Well done all Ferfoot staff.

Erica being my mother's main carer is very helpful and very comforting, when dealing with mum when we visit. Overall we are very happy with the care my mother receives . All staff members have been very supportive as my father is now coming to visit in a wheelchair.

The food is excellent and freshly prepared by the chef.

The senior staff are also very approachable, friendly and keep me up to date with any changes.

My mum needed emergency care to provide rest bite for my dad. Once admitted it became clear that mum 's needs were much more serious than we had realised. With support and care from Ferfoot we have been able to understand mum's requirements and more able to make the decision for longer term care.

The staff at Ferfoot have made us aware of mum's day to day needs and have allowed me to email, call and visit as often as I feel necessary to alleviate some of my worries. The manager has been very giving of her time and returned my many emails and calls to date.

I feel that mum is settling in well, and that we are adjusting as a family better than I'd hoped, this is in no small part due to the kindness of the staff at Ferfoot and how caring and compassionate they are.

The staff at Ferfoot Care Home are all very friendly and professional. The carers perform their duties without question and always with smiley faces. The staff keep me up to date with the care plan. When visiting they are always ready to have a friendly chat. The premises are kept clean and very homely looking. I cannot fault the care and attention Robin is getting.

My cousin stayed in Ferfoot for several weeks on 'end of life' care. Very frail and suffering from dementia, he was vulnerable. Ferfoot staff treated him with respect, care and dignity, and although very confused, he was content and appreciative of all their efforts. He loved the food and ate well. Visitors to him were always made welcome by the lovely, smiley, friendly staff. My family are & always will be extremely grateful to Ferfoot.

They are all cheerful and willing to help when I visit her each day and have made improvements to her care to make her more comfortable and minimise bed-sores. The food at Ferfoot is of above average standard, with plenty of variety and imaginative presentation. Overall, a well run and friendly care home. My thanks to all of you for looking after her so well.

I would recommend Ferfoot Care Home to everyone. They provide a wonderful family type living situation. They cater for all needs and deliver a fabulous service to residents & visitors.

Ferfoot has been fantastic for my mother-in-law. Very supportive in getting her settled in, trying various different ways to make the transition in to care easier for us all. MIL has dementia, with all the challenges that presents, alongside various other health issues but after a while residing in the care home some of those health issues have definitely improved. Very happy with Ferfoot, we know she is safe & cared for.

My sister moved to ferfoot in August as she required more nursing care. From the minute she moved in she has had wonderful care and understanding from all the staff. Thank you for looking after her so well .

We recently moved both our parents into Ferfoot after a bad experience at another Chippenham care home. So far, we have found the care to be of a higher standard, with more staff and a better quality of food. Our parents are receiving more attention, all in all we feel more comfortable with the situation.

I struggled badly for the first couple of weeks but soon realised what a wonderful care home Ferfoot is. Mum has a lovely room, but much more important than a lovely room are the people that work at Ferfoot, they are the most caring, empathetic people they cannot do enough for my Mum, who is thriving at Ferfoot. There are lovely Gardens, lots of entertainment happening and the Food is excellent. Thank you to all the staff for being so professional, kind and lovely to my Mum.

A very friendly home.

My mum has had excellent care at Ferfoot, all staff and management go beyond with their care and compassion! The care home environment is cosy and warm and a very high standard of cleanliness, my mum has been in Ferfoot for over two years and has been very happy there and all visitors are made very welcome and I have always been kept up to date with any concerns the staff may have.

Since our godmother moved into Ferfoot we have seen an enormous improvement in her appearance, well-being and willingness to interact. She came into residential care as an emergency admission and has settled better than we could have hoped. She agrees the staff are wonderful and tells us she is happy and well looked after.

I have looked after mum for over a decade, so it was hard for me to hand her care over to someone else. However, I have been delighted with the standard of care mum is receiving. The Manager and Deputy Manager have listened/worked with me and done everything they can to help mum settle in and be as comfortable as possible. Nothing seems too much trouble and the care team staff have been really lovely with mum.

As a family, we visited two care homes but Ferfootb was by far superior. We were made very welcome and the Manager explained everything about the home, giving us a guided tour. My mother's room was located on the first floor, it was very comfortable, clean and well-presented. The Manager and staff could not be more accommodating, they go over and above to ensure the residents are well looked after with a very caring approach. The residents can take part in the many activities the care home provides, and they encourage them to participate, helping them to settle and make friends as the interaction is vital to their welfare and well-being. The food provided is of a high standard and they try to accommodate each resident's needs and requirements. My mother is now on the ground floor which so far appears to be helping her settle. The lounge areas are well presented with a homely feel, clean and tidy everywhere. Ferfoot is an excellent choice and we would thoroughly recommend it. Thank you.

My mother-in-law has a beautiful bedroom, bright, spacious lounges to relax in, a restaurant-standard dining experience to enjoy every day, a range of activities to participate in. Stunning gardens, full of fragrant flowers to walk in, whats not to love. As a care home manager and a daughter in law, I would not hesitate to recommend Ferfoot. Seeing the peace it's bought to my husband and sister in law, knowing their mum is safe and well cared for is priceless.