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Ferfoot

Old Hardenhuish Lane, Chippenham, Wiltshire SN14 6HH
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Ferfoot has put my mind at ease as I can see my Godmother is getting the best care.Crispin M(Godson of Resident/Service User)
Ferfoot, Chippenham
The manager and her team have been open, honest, and welcomingNatalie F(Daughter-in-law of Resident/Service User)
Ferfoot, Chippenham
The sort of care I would like when I need it.Crispin M(Godson of Resident/Service User)
Ferfoot, Chippenham

Located in the market town of Chippenham, Ferfoot care home provides round-the-clock residential and dementia care on a permanent and respite basis.

Situated in a sympathetically converted large family home built in 1902, residents can enjoy quality, recently refurbished facilities including communal areas and a hair salon. Each bedroom is tastefully decorated; some have an en-suite bathroom. Outside the secure, enclosed garden is open to residents and loved ones at any...  

Care Provided by Ferfoot

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,631
Residential Dementia CareFrom £1,450From £1,631
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Ferfoot to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Prangle (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (7)

Visiting

  • Ferfoot operates an open visiting policy, helping friends and family to visit with residents at times convenient for them.

Parking

  • The home has a large, accessible car park for visitors.

Ferfoot Reviews (54)

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9.7

Ferfoot has a Review Score of 9.7 (9.679) out of 10, based on 18 reviews in the last 2 years. Over all time Ferfoot has 54 reviews.

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Showing 54 reviews matching selected criteria
Review from Y L (Daughter of Resident) published on 4 May 2020 Submitted via Postal Card
Overall Experience

Staff very caring, friendly, and knowledgeable concerning Mum's needs. A very happy caring atmosphere.

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Review from Sam F (Husband of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience
My wife is calm, contented and clean. Ther is no sign of stress. The staff are cheerful, friendly and informative. My wife reacts warmly to them when they regularly interact with her. Her room is light, bright, cheerful and very clean. Her clothing is well cared for. She eats well and appears healthy.
The house is spacious, never feels crowded. The staff are always about.

I could not be happier about the care my wife receives.

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Review from Rosalie F (Sister of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience
We are so grateful for the care that Ferfoot give to my brother.
Staff are unfailingly kind, courteous and respectful to him. Physically he is well looked after.
The activity lady is outstanding, we think. So enthusiastic and thoughtful and treats patients wonderfully, always thinking of ways to spark off memories.

We are pretty overwhelmed by Ferfoot.

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Review from Michael F (Son of Resident) published on 29 October 2018 Submitted via Postal Card
Overall Experience

Could do with updates on mum, by email, instead of having to ask staff how she is. That has gone downhill of late. Overall, mum is well looked after.

Reply from Maggie Spooner, Home Manager at Ferfoot
We are delighted to hear that your mother is well looked after at Ferfoot Care Home. The health and wellbeing of all our residents is our absolute priority and we work with every resident and their families to ensure they get the care and attention they need.

We are in regular contact with all...  

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Review from Susan S (Wife of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

This is my first experience of a care home as my husband was taken ill in October 2017 and as a result of this (a stroke), he has been left with dementia. I have nothing but praise for Ferfoot. From the very beginning, I have been kept fully informed of my husband's welfare, and the care and compassion of all members of staff are outstanding. The food is excellent and varied with choices for each meal. His room is kept very clean and he also is kept clean and tidy. He is settled and quite happy and I am never afraid to leave him after visits. I am sure he is being kept safe and happy, which reassures me. So overall I am very happy with Ferfoot.

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Review from David (Son of Resident) published on 17 October 2017 Submitted via Website
Overall Experience

I'm very, very particular about care homes and the standard of service one expects and should receive, and from a professional perspective, I've seen a few nursing homes so have some idea of how to gauge them. From the moment my father arrived at Ferfoot nursing home, he could not have been looked after any better. The staff were caring, attentive, considerate, kind and always happy and welcoming. Such small, but thoughtful things the staff do make this home and the level of care they provide so much better than many others. The staff are always around and available, but never intrusive. All of the staff make the whole experience of having a relative there, and visiting them, such a warm and welcoming experience. Having used other care homes, I can testify, without any hesitation, that Ferfoot nursing home is a breed apart - caring compassionate, welcoming and staffed by the kindest and most patient of staff. I've never hesitated to recommend them to anyone.

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Review from Tony T (Son of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

What a lovely "family home" feel.

With great entertainment, singing and dancing and days out.

The staff have a great rapport with each other and especially the residents.

If ever I needed to go into a home - Ferfoot would be at the top of my list. (P.S I'm only 50 - not needed yet).

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Review from A C (Son of Resident) published on 15 September 2017 Submitted via Postal Card
Overall Experience

My father was only there for a couple of weeks but he was well looked after.

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Review from W P (Daughter-in-law of Resident) published on 15 September 2017 Submitted via Postal Card
Overall Experience

Lovely caring home. Great staff, we were only there for a short time but staff were lovely.

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Review from Pat B (Daughter of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience
All staff were very welcoming, open and supportive at all times. Mum had advanced Alzheimer's and needed constant care and from the start, we were confident that she was receiving the care required.

We were informed of any incidents that arose, however small, immediately.

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Review from Lin F (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card
Overall Experience

Such a lovely place. The staff are so helpful and caring. Nothing is too much trouble and the standard of care is excellent.

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Review from J N (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

Staff are very caring. Always told if there has been a problem.

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Review from Mary P (Wife of Resident) published on 23 June 2016 Submitted via Postal Card
Overall Experience

My husband has been in Ferfoot since January 2015. I have been very happy with everything at the home, it is a bright cheerful surrounding. The staff are excellent from the manager to the laundry ladies and cleaners, they can't do enough to make the residents have great care. The staff are always looking out for the families and are always willing to help whenever they can. I go in most days and it is made easier by the welcome service. Keep up the good work.

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Review from Jean M (Wife of Resident) published on 25 May 2016 Submitted via Postal Card
Overall Experience

My husband was in Ferfoot Care Home for 18 months. He had vascular dementia. The care that he received was excellent. The staff showed him kindness and understanding. They were also very very kind to myself and the family. Sadly my husband passed away on March 9th 2016.

Reply from Nicki Stone, Home Manager at Ferfoot

Thank you for your kind review of Ferfoot Care Home. Your husband was a charming, lovely man and all staff were extremely fond of him. It was a privilege to support and look after him, he will be sorely missed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferfoot.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferfoot.

Meet the Team (1)

Claire Prangle
Claire PrangleJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferfoot to verify any information. View our terms and conditions. Ferfoot has an Enhanced Service -more info.