Kerria Court

I am the sole carer for my husband who has Alzheimer's. I was taken ill and had to go to hospital twice. My daughters had to take over their father's care. They could not get any help from social services. Both live and work away from Birmingham. They contacted Kerria Court in Lee Bank to try to get a place for respite while I was in hospital. The employees at the home were very helpful and got him a room and applied to social services for financial help. His stay there was short because when I was discharged I brought him home as he was unhappy to be away from family.

Staff are very friendly. All have time to talk, let us know anything happening. All areas are clean and tidy.

From the first moment we were looking for a home for mum we knew she would be in safe hands at Kerria court .iIt like a home from home for mum. Working in the care sector I was nervous about putting mum in care but being in the industry I knew it was the best decision to be made for my mums safety. Mum always kept staff on there toes and nothing ever fazed them . When I had concerns about mum two particular members of staff were always available to help and support sorting the issues. Mum deteriorated but they allowed her to stay around people she knew and loved. In those final moments I realised what the staff felt for my mum. I'm so glad she was surrounded by extended family of Kerria court they came to say good bye and they supported the whole family throughout the journey. I can't thank the staff enough for the live they showed to mum and myself and my wife. I will always remember mum laughing and singing at Kerria court she was happy again.

We are delighted with the care provided at Kerria Court. The staff are attentive, kind and respectful towards everyone. The home is clean and well maintained. The open communication from the management team is fantastic. We would highly recommend Kerria Court for providing a safe and supportive environment for family members who require 24-hour care.

It's obviously a worry when her children live 100+ miles away, but we're reassured given the quality of care mom receives.

My mother has been cared for at Kerria Court since January 2019. My family and I are so happy with the wonderful loving care and support she has received since arriving at Kerria Court. We have found the staff to be very attentive to Mum's particular needs. She recently celebrated her 90th birthday, and the home hosted a very special family birthday celebration for her. I can not speak too highly of the management and staff at Kerria Court.

There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have a short trip out occasionally. However, I recognise that this would be challenging.

I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.

Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.

When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.

I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.

Very good place and happy with lots of things.

My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.

I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.

When she 1st moved into Kerria Court, Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.

All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe my mother is receiving the best care in the care home.

This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing is too much every request for help or advice is always met with openness and kindness.

We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit.

Staff were happy to update us on how our nan was, which made the family feel comfortable.

Thank you all.

Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as her appetite has increased. I am very happy.

My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble. They are so caring. The room is large and bright. Thank you for everything Kerria Court.