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Kerria Court

64 Cregoe Street, Lee Bank, Edgbaston, Birmingham, West Midlands B15 2DY
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She loves being in the home and is kept safe in a way she could not be within the community.Julia W(Friend of Resident/Service User)
Kerria Court, Birmingham
Since living at Kerria Court my dad has received the best care I could have ever wished for.Vickie P(Daughter of Resident/Service User)
Kerria Court, Birmingham
I genuinely could not ask for a better group of people to care for herJoseph F(Great-grandson of Resident/Service User)
Kerria Court, Birmingham

Anchor’s Kerria Court is located in the Edgbaston community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 47 residents in single en-suite rooms.

Staff at Kerria Court are dedicated to providing the highest standards of care for customers by getting to know them and building strong relationships to produce detailed care plans which ensure their care needs are met even if they should change.

Residents...  

Care Provided by Kerria Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,050
Residential Dementia CareFrom £1,050From £1,050

Fees can vary depending on care needs and other factors. Colleagues at Kerria Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Kerria Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Amanda Gomez(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (47)

Visiting

  • Visitors are welcome at Kerria Court.

Parking

  • Onsite parking is available, including disabled spaces.

Kerria Court Reviews (57)

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9.8

Kerria Court has a Review Score of 9.8 (9.753) out of 10, based on 21 reviews in the last 2 years. Over all time Kerria Court has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Ceneta M (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have a short trip out occasionally. However, I recognise that this would be challenging.

Reply from Amanda Gomez, Manager at Kerria Court

Thank you for taking the time to review Kerria Court and we are pleased that you rate our overall experience as very good. We're pleased your Mum is happy living with us and appreciate your feedback regarding cleanliness. I would like the opportunity to discuss your comments at a mutually convenient time, as we aim to consistently improve.

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Review from Sandra H (Daughter of Resident) published on 18 March 2024 Submitted via Website
Overall Experience
When looking for a suitable Care home for my mother, I worried that I might never find a home that would do her justice! However, I need not have worried, as Kerria Court has been the perfect place to meet my mother's needs as well as, make her feel she is a part of an extended family. As soon as I arrived to have a look around with my husband we both had a great feeling about it.
Over the initial period of Mom moving in I found staff were very warm and welcoming to both Mom and her visitors. This helped her to settle in very quickly. They make it very clear that I can come to them with any concerns or requests should the need arise! Five weeks on, nothing has changed other than I too now feel part of this family.

I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.

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Review from J B (Grandson of Resident) published on 24 October 2023 Submitted via Website
Overall Experience

Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.

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Review from Michael G (Son of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.

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Review from Sean C (Nephew of Resident) published on 3 July 2023 Submitted via Website
Overall Experience
My aunt has been a resident for over a year now and is very happy. The staff are always very friendly and very helpful and professional, there is a real familial feel to the home.

I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.

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Review from Jeanette E (Husband of Resident) published on 5 April 2023 Submitted via Postal Card
Overall Experience

Very good place and happy with lots of things.

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Review from Gary P (Son of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.

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Review from Richard T (Brother of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.

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Review from Emily M (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience
I live in the USA and have been unable to visit my mom for 2 years. When I visited ber in October, on entering Kerria Court, I was very pleasantly greeted by the ambience - decor brightness and the warmth of, not just the home, but every staff I interacted with.

When she 1st moved into Kerria Court, Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.

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Review from S N (Daughter of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe my mother is receiving the best care in the care home.

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Review from L H (Wife of Resident) published on 15 August 2022 Submitted via Postal Card
Overall Experience
My husband has now been a resident in Kerria Court for four months. Since he has been there, he has settled very well and appears to be very happy.

This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing is too much every request for help or advice is always met with openness and kindness.

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Review from Nicita S (Respite Resident) published on 1 June 2022 Submitted via Website
Overall Experience

We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit.

Staff were happy to update us on how our nan was, which made the family feel comfortable.

We will definitely use the service/care home again.

Thank you all.

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Review from E B (Son of Resident) published on 20 April 2022 Submitted via Website
Overall Experience

Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as her appetite has increased. I am very happy.

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Review from Kelly R (Niece of Resident) published on 28 February 2022 Submitted via Postal Card
Overall Experience

My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble. They are so caring. The room is large and bright. Thank you for everything Kerria Court.

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Review from Denise O (Daughter of Resident) published on 19 January 2022 Submitted via Postal Card
Overall Experience

When I arrive Dad is always sitting in the common room with all the other residents. Dad is never on his own and never lonely, that's why my dad is in care, he has dementia and I didn't want him spending hours on his own without company. Dad is always spotlessly clean, well-fed and looks really well. I can work knowing Dad is very well cared for. The staff are always very friendly and always welcome you at the door.

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Review from C H (Daughter of Resident) published on 10 December 2021 Submitted via Postal Card
Overall Experience

My mother has been in Kerria Court for just over 4 months and has settled down well thanks to the staff. Mum does know good food from 'alright', and says the food is excellent. Her flat is warm and has a large window, so is also nice and light. Mum is checked regularly, which has helped her to relax - we are both happy with our choice of care home.

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Review from Doreen B (Wife of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience
I have found the staff very informative and always have time to listen. Only downside is the visiting times, which seem very limited - only 6 slots during the whole day! Also, we are only allowed to see the resident in their own room, why not in the garden?

Management let me take my husband to any hospital appointment, for which I much appreciate.

Reply from Amanda Gomez, Home Manager at Kerria Court

Thank you for taking the time to review Kerria Court. We're pleased that you rate our overall standard as excellent and I will ensure that your feedback regarding our staff is passed on. In line with current government guidance, we need to ensure that the number of visitors at our home is fair for...  

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Review from I H (Son of Resident) published on 6 October 2021 Submitted via Postal Card
Overall Experience

I found the home to have a good all round 'feel' to it. Staff were very friendly and mom seemed genuinely happy in the environment created by the management.

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Review from C S (Son of Resident) published on 27 April 2021 Submitted via Website
Overall Experience

Mum has been at Kerria Court for over 2 years now and is generally happy there. During the last year, her mobility has reduced greatly to the point where she is now entirely dependent on staff to move her around, even within her own room. This change in mobility, unfortunately, coincided with the first Covid-19 Lockdown, which resulted in communication from Birmingham Council to the home and, more importantly, to Mum being very poor. With 2 staff members being needed to move her anywhere, then understandably she can occasionally wait a long time to move and leaves her feeling like she is a burden to the home. On a wider, more positive note, the home have been superb in keeping everyone safe, the home almost virus-free, and maintaining a very good service in the most extreme situation. Throughout these last 12 months, as a family, we have been grateful that so much care has been taken by all staff to keep themselves and residents safe.

Reply from Amanda Gomez, Manager at Kerria Court

We greatly value your feedback and we are pleased that you rate our overall standard as very good. After what has been a very difficult year we are now moving forward in the home to make improvements to enhance our service further. The new menu based on residents' choices will be introduced as from...  

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Review from P W (Daughter of Resident) published on 13 April 2021 Submitted via Website
Overall Experience
During the Covid-19 pandemic I have been able to Skype my mum frequently, also I have visited with her periodically following the lockdown guidelines. If my mum is happy so am I.
The manager and her team are doing a fantastic job.
Special thanks to the staff for doing Mum's hair, this is very important to her. Thank you to the rest of the team for caring, kind words, hard work and dedication - keep smiling.

Chef, my mum is loving food again. Thanks

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (1) & Events (0)

News
  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

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Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

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