
She loves being in the home and is kept safe in a way she could not be within the community.Julia W(Friend of Resident/Service User)

Since living at Kerria Court my dad has received the best care I could have ever wished for.Vickie P(Daughter of Resident/Service User)

I genuinely could not ask for a better group of people to care for herJoseph F(Great-grandson of Resident/Service User)

She loves being in the home and is kept safe in a way she could not be within the community.Julia W(Friend of Resident/Service User)

Since living at Kerria Court my dad has received the best care I could have ever wished for.Vickie P(Daughter of Resident/Service User)

I genuinely could not ask for a better group of people to care for herJoseph F(Great-grandson of Resident/Service User)

Anchor’s Kerria Court is located in the Edgbaston community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 47 residents in single en-suite rooms.
Staff at Kerria Court are dedicated to providing the highest standards of care for customers by getting to know them and building strong relationships to produce detailed care plans which ensure their care needs are met even if they should change.
Residents...
Care Provided by Kerria Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Kerria Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Kerria Court for full pricing details and T&Cs.
Contact Kerria Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Amanda Gomez(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Visiting
- Visitors are welcome at Kerria Court.
Parking
- Onsite parking is available, including disabled spaces.
Kerria Court Reviews (57)
Kerria Court has a Review Score of 9.8 (9.753) out of 10, based on 21 reviews in the last 2 years.
Over all time Kerria Court has 57 reviews.
There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have a short trip out occasionally. However, I recognise that this would be challenging.
Thank you for taking the time to review Kerria Court and we are pleased that you rate our overall experience as very good. We're pleased your Mum is happy living with us and appreciate your feedback regarding cleanliness. I would like the opportunity to discuss your comments at a mutually convenient time, as we aim to consistently improve.
Over the initial period of Mom moving in I found staff were very warm and welcoming to both Mom and her visitors. This helped her to settle in very quickly. They make it very clear that I can come to them with any concerns or requests should the need arise! Five weeks on, nothing has changed other than I too now feel part of this family.
I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.
Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.
When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.
I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.
Very good place and happy with lots of things.
My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.
I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.
When she 1st moved into Kerria Court, Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.
All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe my mother is receiving the best care in the care home.
This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing is too much every request for help or advice is always met with openness and kindness.
We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit.
Staff were happy to update us on how our nan was, which made the family feel comfortable.
We will definitely use the service/care home again.Thank you all.
Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as her appetite has increased. I am very happy.
My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble. They are so caring. The room is large and bright. Thank you for everything Kerria Court.
When I arrive Dad is always sitting in the common room with all the other residents. Dad is never on his own and never lonely, that's why my dad is in care, he has dementia and I didn't want him spending hours on his own without company. Dad is always spotlessly clean, well-fed and looks really well. I can work knowing Dad is very well cared for. The staff are always very friendly and always welcome you at the door.
My mother has been in Kerria Court for just over 4 months and has settled down well thanks to the staff. Mum does know good food from 'alright', and says the food is excellent. Her flat is warm and has a large window, so is also nice and light. Mum is checked regularly, which has helped her to relax - we are both happy with our choice of care home.
Management let me take my husband to any hospital appointment, for which I much appreciate.
Thank you for taking the time to review Kerria Court. We're pleased that you rate our overall standard as excellent and I will ensure that your feedback regarding our staff is passed on. In line with current government guidance, we need to ensure that the number of visitors at our home is fair for...
I found the home to have a good all round 'feel' to it. Staff were very friendly and mom seemed genuinely happy in the environment created by the management.
Mum has been at Kerria Court for over 2 years now and is generally happy there. During the last year, her mobility has reduced greatly to the point where she is now entirely dependent on staff to move her around, even within her own room. This change in mobility, unfortunately, coincided with the first Covid-19 Lockdown, which resulted in communication from Birmingham Council to the home and, more importantly, to Mum being very poor. With 2 staff members being needed to move her anywhere, then understandably she can occasionally wait a long time to move and leaves her feeling like she is a burden to the home. On a wider, more positive note, the home have been superb in keeping everyone safe, the home almost virus-free, and maintaining a very good service in the most extreme situation. Throughout these last 12 months, as a family, we have been grateful that so much care has been taken by all staff to keep themselves and residents safe.
We greatly value your feedback and we are pleased that you rate our overall standard as very good. After what has been a very difficult year we are now moving forward in the home to make improvements to enhance our service further. The new menu based on residents' choices will be introduced as from...
The manager and her team are doing a fantastic job.
Special thanks to the staff for doing Mum's hair, this is very important to her. Thank you to the rest of the team for caring, kind words, hard work and dedication - keep smiling.
Chef, my mum is loving food again. Thanks
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Kerria Court.
Accreditations
There are no accreditations posted yet for Kerria Court.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kerria Court to verify any information. View our terms and conditions. Kerria Court has an Enhanced Service -more info.