Kerria Court

64 Cregoe Street, Lee Bank, Edgbaston, Birmingham B15 2DY
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9.6 47 Reviews
  • Kerria Court, Birmingham
Anchor’s Kerria Court is located in the Edgbaston community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 47 residents in single en suite rooms.

Staff at Kerria Court are dedicated to providing the highest standards of care for customers by getting to know them and building strong relationships to produce detailed care plans which ensure their care needs are met even if they should change.

Staff receive ongoing training to enable them to deliver high-quality care to customers living with dementia.

Kerria Court is part of Anchor who has 60 years of experience as a not-for-profit provider of services to older people. The group's profits are reinvested into their properties and services.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

Colleagues at Kerria Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Kerria Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amanda Gomez (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Kerria Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (47)

Visiting

  • Visitors are welcome at Kerria Court.

Parking

  • Onsite parking is available, including disabled spaces.

Kerria Court Reviews (47)

Total of 47, showing 41-47
9.6

Kerria Court has a Review Score of 9.6 (9.645) out of 10, based on 14 reviews in the last 2 years. Over all time Kerria Court has 47 reviews.

Overall Experience

  • 35
  • 10
  • 1
  • 0
  • 1

Date Published

47
7
9
14
33

Review from Annie F (Wife of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent my husband bonded with all. I can't believe how hard they work the food is also excellent. My husband put on a few pounds as he loves his food. The only reason we have moved is so he is closer to home travelling not good. Just wish we lived a bit closer to Kerria Court.

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Review from Shirley G (Friend of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While visiting my friend whilst he was at Kerria Court I found the staff and carers etc offering an excellent service. Very friendly and always willing to help. Looked after my friend extremely well and professionally. The care Home was always clean and well maintained. Easy parking and access. I was
made to feel welcome at all times. Unfortunately, my friend passed away whilst there but would recommend to anyone.

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Review from H A (Friend of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While in care at Kerria Court, our friend had a 100th birthday. As always when we visit, staff at Kerria Court always appear pleasant, helpful and attentive. On this particular occasion, a special area had been set aside for visitors. It had been decorated with celebration items and a trolley was brought
up with tea, coffee, juice and a plate of biscuits. Our resident appears contented at Kerria Court and considers herself well looked after. Thank you.

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Review from H A (Friend of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit our friend every few weeks. Today was her 100th birthday. She has no close relatives but the staff at Kerria Court put aside and decorated a room; collected cards for today, served coffee, tea and biscuits to the 20 or so people who came from 10am to 1pm. They had got a lovely dress and jacket
ready for her to wear and could not have been kinder to our friend and her visitors. They are going to fasten her cards and photo frames to the wall. Kerria Court will give her their party for the residents tomorrow afternoon. Well done!! and thank you so much.

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Review from Alexa P (Daughter of Resident) assisted by family/friend published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean. Staff are welcoming and interact well with the service users.

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Review from Marva P (Granddaughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean, tidy and well presented with flowers, pictures and displays etc.
The staff are always welcoming and helpful.
Management are very informative and keep us updated.

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Review from Davina P (Granddaughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmothers transition into a care home was difficult for myself and my family, but the staff at Kerria Court have made sure it has been positive. The staff are always friendly and helpful and treat my Grandmother extremely well. The home is always clean and tidy. Visiting my Nan is always a positive
experience, and as a family, we are at ease knowing my Nan is being taken care of well.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Kerria Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for Kerria Court is calculated as follows: ( (119 Excellents x 5) + (36 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kerria Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kerria Court to verify any information. View our terms and conditions. Kerria Court has an Enhanced Service - more info.