326/328 Boldmere Road, Boldmere, Sutton Coldfield B73 5EU
St Catherine's Residential Home, in Sutton Coldfield, offers a relaxing lifestyle within scenic surroundings for those with personal care needs, which can include a diagnosis of dementia.
A homely atmosphere combined with person-centred provision goes a long way to ensuring the satisfaction of residents and their loved ones, with home-cooked food, entertainments and activities completing the service.
Other areas in which care workers specialise are convalescent care, respite care and palliative care.
Owner: Ms P Goss
Person in charge: Donna Hayward (Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 22
Rooms with ensuite WC: 12
Weekly Charges Guide: Personal Care Single £520 – £700 (These prices are only a guideline, please contact St Catherine's Residential Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on St Catherine's Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
St Catherine's Residential Home has a Review Score of 8.1 (8.060)
The Review Score of 8.1 (maximum of 10) for St Catherine's Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for St Catherine's Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for St Catherine's Residential Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.227 Points relating to the number of positive Reviews for St Catherine's Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Stephen R (Son of Resident) on Friday 1 December 2017. Relates to November 2017.
St Catherines is, above all, a loving and caring home. Residents receive a high-quality experience, from the standard of rooms and facilities, the food, daily routine and care from the staff, who are dedicated, friendly and supportive in all matters and in all areas.
My mother has always had the most excellent care and support here, she would always greet her carers with a smile and always enjoyed her interactions with all of the staff and they with her.
She was always happy, comfortable and truly felt looked after and cared for. Thank you.
How likely would you be to recommend St Catherine's Residential Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for St Catherine's Residential Home
There are currently no Care Home Idol entrants who have performed at St Catherine's Residential Home