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Madeleine House

60 Manor Road, Stechford, Birmingham, West Midlands B33 8EJ
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Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well.D H(Daughter of Resident/Service User)
Madeleine House, Birmingham
An amazing home and staff. Highly recommend.T S(Daughter of Resident/Service User)
Madeleine House, Birmingham
Madeleine House, Birmingham

Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents, both on a permanent and shorter term basis.

The dedicated care team takes the time to get to know the individual and works with them, and their loved ones, to create...  

Care Provided by Madeleine House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,135From £1,135
Residential Dementia CareFrom £1,135From £1,135

Our fees can vary depending on care needs and other factors. Our colleagues at Madeleine House will be happy to discuss our fees and what is included.

Contact Madeleine House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Keri Martin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Madeleine House.

Parking

  • Onsite parking is available, including disabled spaces.

Madeleine House Reviews (71)

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9.7

Madeleine House has a Review Score of 9.7 (9.726) out of 10, based on 13 reviews in the last 2 years. Over all time Madeleine House has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from Karina F (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience
Madeleine had another excellent open day in july 2026.

The theme this year was Alice in Wonderland. And what an experience. Amazing day. Started with a fab singer that came in and got many up and dancing with classics. Then the food ....what excellent kitchen and cattering, they have to put on such a spread . All done with brilliant themed Wonderland. But the best was the way ALL staff dressed up and got into the party theme. Having a lovely sunny day also helped. But they all excelled themselves, with the effort, happy smiling faces and wanting to please the residents. Thank you brilliant. Mom carnt be in a better place x

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Review from C I (Daughter of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
Staff are always friendly & welcoming. Mum is well cared for always dressed tidy clean. Staff uses mums name, encourage her to take part in activities. Mum seems to enjoy the food + drinks which mum is monitored. Mum room is ok we are looking making it more homely.
The staff support mum with her personel care.

Thank you for Alice Wonderland Day enjoyed it 15/7/2026.

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Review from Graham J (Son of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

Tea Party. The day was brilliant, good fun, well planned + extremely thoughtful. So much hard work was put in by all the staff which resulted in a very happy day. A treat for everyone The singing and dancing and all the costumes made it so much fun a real moral booster. The food was yummy and delightfully arranged like a posh afternoon tea - even crust cut off the finger sandwiches. Well done and thanks so much.

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Review from Tina W (Daughter of Resident) published on 4 June 2026 Submitted via Website
Overall Experience

I was nervous placing mom in a care home as you never think they look after your loved ones like you do. I can honestly say I need not have worried, my mom has settled in well, even though she has only been here a very short period of time, the staff have been amazing with her, they have been patient and taken the time to get to know what does and doesn't work with mom. They make sure she is always treated with dignity and ensure that her personal care is taken care of so mom always looks clean and presentable. The activities they have on for all residents is varied and they try to get everyone involved which is good. The meal choices given during the day look good quality and quantity, and mom is always offered a choice between two options. The staff so far are very informative and provide updates on request, some staff have gone above and beyond to work with mom to make her feel comfortable and it shows as mom seems happy and is communicating more. I will add update soon.

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Review from Kevin C (Son of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
Mom has been here for 4 months and has settled in very well. She is happy in her new surroundings and with all the staff who look after her.
When visiting we always get a friendly greeting from everyone and we are kept up to date with her care needs.

As a family we are confident that mom is in a safe environment, is being well looked after and all her requirements are being catered for.

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Review from D H (Daughter of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Mom is looked after well and I love when they have activities and involve the residents. Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well. Christmas trimmings being put up today can't wait to see when they finished.

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Review from T S (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

The staff from the get go, were amazing, friendly made me and mom feel welcome and at home. Even though my moms stay unfortunately was short, I couldn't fault them. Food was lovely, I moved in with mom the last week of her life, they made sure my wishes were fulfilled, mom was treated with dignity at all times. I was really worried about mom going into Madeleine House as I had always taken care of mom I had nothing to worry about. An amazing home and staff. Highly recommend.

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Review from L H (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience
Staff are overwhelmingly friendly and helpful. Concerns are acted upon.

Being able to eat with my mother is a huge bonus, it's what we would do in her own home, this makes Madeleine House feel more like her 'new' home, which of course it is.

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Review from Andrea S (Daughter of Resident) published on 24 January 2025 Submitted via Website
Overall Experience
My mom is a current resident of this care home. My sister and I and my Mom's long-term partner are very happy with the care that Mom is receiving here. It is a lovely, really well-thought-out environment, specialising in dementia care.
The staff are all friendly, helpful and cheerful. You can feel the atmosphere of the place when you walk in the door. The decor is stimulating and well thought out and the facilities are excellent. My mom's room is comfortable, warm, clean and a 'blank canvas' to add personal touches to.

We have experienced the management team as professional and compassionate and they actively encourage dialogue and feedback. Having had a previous negative experience at another care home, we are really happy that our mom is living out the rest of her days here. I'd be happy to live here when my time comes!

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Review from Liz S (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience
Madeleine House rocks!
Our mom is a resident and the way they look after her is wonderful. She feels part of a bigger family now and it means we can relax knowing she is cared for so well.
Nothing is too much trouble.

We feel so lucky to have found such a good care home for our mom. Bravo Madeleine House!

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Review from P W (Brother of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience

Carers are exactly that, caring. My sister being disturbed when she originally came, is now pleased with her situation. Contact with the home is very easy and any concerns are dealt with.

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Review from Paula H (Friend of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience

We were met by friendly and caring staff. They took us to our friend who they helped to a seat where we could catch up with him. Everywhere looked spotlessly clean as did our friend. He seemed relaxed and happy. It was a lovely visit and put our minds at rest. Already looking forward to our next visit.

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Review from Chris H (Friend of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience

What a day and what a visit. It goes beyond being scanned or emailed. I cannot speak highly enough of the visit to see my friend. The staff from cleaners, caterers, carers and management showed so much care, dedication and devotion. This home in this day and age where we have aa 'don't care attitude'. Should be held up as a beacon of how it should be run correctly, a wonderful place. Many thanks.

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Review from Julie S (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

A very friendly and safe environment. Carers are very attentive to residents' needs and health issues. Lots of activities to entertain residents. Overall, a very pleasant home to visit. Leave with confidence that mom is getting the very best care.

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Review from S L (Daughter of Resident) published on 26 July 2024 Submitted via Postal Card
Overall Experience
My mom has been at Madeleine House since March. She has settled well. This is due to the excellent care she is receiving from all the lovely staff. Cups of tea and biscuits are plenty, which makes Mom very happy.

Only qualm we have is there could be a bit more entertainment.

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Review from Barry D (Son of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

Overall care and support have been excellent with good communication with updates from staff on a regular basis. Accommodation is always clean and support is provided on a regular basis. Food and facilities are good and regular activities are provided and residents are encouraged to join in.

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Review from K J (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
I am overall happy with the care my mother receives at Madeleine House, if I have any concerns or issues then I am able to speak to staff and manage to quickly address it in a timely fashion.

There is an ongoing matter of my mother's favourite mug going missing from time to time and I understand that it may end up in someone else's room, but this mug means a lot to her as she enjoys drinking from it as it's a bigger size mug compared to the ones in the home. I would like it to be replaced now.

Reply from Keri Martin, Home Manager at Madeleine House

Thank you for taking the time to review Madeleine House, your feedback is gratefully received. I will ensure your kind comments are passed on to the team. As we have recently discussed, I will ensure your mum's mug is replaced and will monitor this going forward.

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Review from Shirley H (Wife of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

My husband spent almost a year at this care home and was very happy and was looked after very well. The staff and carers were very friendly and kind. Thanks to all who cared for him until he passed a few weeks ago.

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Review from Elaine B (Daughter of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience

I cannot rate this home enough. They go above and beyond. They genuinely care for the residents and it was definitely the best decision I made for my Mom sending her here. I don't have to worry that she's not being cared for or that she's not safe because they couldn't look after her any better. She has lovely meals, her room and the whole of the home is spotless and all the care workers are amazing with her. They have lots of entertainment/things to do for them, the garden is kept immaculate too. It is lovely to see the residents sitting outside, enjoying themselves. Mom loves the home and that's the most important thing to me.

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Review from Martin G (Son of Resident) published on 10 July 2023 Submitted via Postal Card
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A lovely care home with helpful, kind and attentive staff. Couldn't have hoped for anything better.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 16 Jul 2025

    A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...

  • 11 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Madeleine House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Madeleine House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Madeleine House

What types of Care is Madeleine House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Madeleine House have?

There are 41 Single Rooms.

What are the Facilities & Services at Madeleine House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Madeleine House to the centre of Birmingham?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madeleine House to verify any information. View our terms and conditions. Madeleine House has an Enhanced Service -more info.