
But they all excelled themselves, with the effort, happy smiling facesKarina F(Daughter of Resident/Service User)

As a family we are confident that mom is in a safe environmentKevin C(Son of Resident/Service User)

Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well.D H(Daughter of Resident/Service User)

But they all excelled themselves, with the effort, happy smiling facesKarina F(Daughter of Resident/Service User)

As a family we are confident that mom is in a safe environmentKevin C(Son of Resident/Service User)

Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well.D H(Daughter of Resident/Service User)

Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents on both a permanent and shorter-term basis.
The dedicated care team takes the time to get to know each individual and works with them and their loved ones to create detailed...
Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents on both a permanent and shorter-term basis.
The dedicated care team takes the time to get to know each individual and works with them and their loved ones to create detailed care plans that ensure their care needs are continually met. Facilities are designed to support residents and include private gardens, activity spaces and a virtual train carriage.
Anchor provides dementia care and provides ongoing training to ensure the team members' approach is best for customers living with dementia. They work hard to get to know customers, build relationships, and ensure all aspects of the service they provide focus on individual, compassionate care.
Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
The group reinvests in its services and properties to continually raise standards and exceed expectations.
Care Provided by Madeleine House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our fees can vary depending on care needs and other factors. Our colleagues at Madeleine House will be happy to discuss our fees and what is included.
The price(s) shown are provided by the care home. Contact Madeleine House for full pricing details and T&Cs.
Contact Madeleine House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Keri Martin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (40)
Visiting
- Visitors are welcome at Madeleine House.
Parking
- Onsite parking is available, including disabled spaces.
Madeleine House Reviews (71)
Madeleine House has a Review Score of 9.6 (9.632) out of 10, based on 10 reviews in the last 2 years.
Over all time Madeleine House has 71 reviews.
Lovely home. Staff are friendly and welcoming. Very clean and the residents are well looked after. My Dad loves it here. We, as a family, have peace of mind Dad is well looked after and he is very settled.
Lovely home. Staff are friendly and welcoming. Very clean and the residents are well looked after. My Dad loves it here. We, as a family, have peace of mind Dad is well looked after and he is very settled.
Brilliant handyman on...
Brilliant handyman on site.
Thank you for your feedback on Madeleine House and we are pleased you regard our carers as excellent. We have an ongoing programme to ensure we retain staff and they are trained to provide the highest quality care.
This home had a new manager in June 2017, she has improved several issues, still a little way to go (it takes time). We have issues with food, in our opinion needs to be improved - it's tasteless and do not think burgers on a dry bun, no onions, relish ok plus hot dogs on a roll again no onions,...
This home had a new manager in June 2017, she has improved several issues, still a little way to go (it takes time). We have issues with food, in our opinion needs to be improved - it's tasteless and do not think burgers on a dry bun, no onions, relish ok plus hot dogs on a roll again no onions, relish etc not what people of this age require. Needs to be looked at! (Lots of issues). How is this of nutritious value?
Thank you for taking the time to provide feedback regarding Madeleine House. We are committed to providing food that is freshly cooked and of a high standard at each meal service which is varied to ensure good nutritional value. We are currently improving the experience for all residents by...
Thank you for taking the time to provide feedback regarding Madeleine House. We are committed to providing food that is freshly cooked and of a high standard at each meal service which is varied to ensure good nutritional value. We are currently improving the experience for all residents by recruiting a Deputy Chef Manager and ensuring that all kitchen staff are trained to a high standard. We are devising the spring/summer menus, of which residents will be a part of, to ensure that they are been supported and encouraged in the decisions that take place in the home. Resident participation will include some tasting sessions whereby residents are encouraged to sample some foods and then make choices of what they would like to be added to the menu, with management oversight to ensure this is a varied and well balanced.
The staff are very caring and...
The staff are very caring and treat mum with respect and dignity, but are friendly and approachable.
The home has a relaxed and friendly atmosphere.
No real complaints at all.
Friendly, helpful staff. Nice room, lovely food.
Friendly, helpful staff. Nice room, lovely food.
Beautiful home. Staff are very caring.
Beautiful home. Staff are very caring.
My friend has been at Madeline House for the last 2 and a half years and finds it quite satisfactory and friendly.
My friend has been at Madeline House for the last 2 and a half years and finds it quite satisfactory and friendly.
Completely satisfied with all the staff and facilities at Madeleine House.
Completely satisfied with all the staff and facilities at Madeleine House.
My mother, who is 102, has been given all the care and attention she has ever needed while in the care home.
My mother, who is 102, has been given all the care and attention she has ever needed while in the care home.
The care and consideration taken at this home is outstanding. I visit regularly always something going on to entertain the residents. Quality of foods is excellent have been to some events here can't fault it.
The care and consideration taken at this home is outstanding. I visit regularly always something going on to entertain the residents. Quality of foods is excellent have been to some events here can't fault it.
My mother's speech is limited and recently she was unwell but was unable to...
My mother's speech is limited and recently she was unwell but was unable to say where she was feeling pain. Staff who knew her were able to identify that she was "not herself" and contact the homes GP, mum was subsequently admitted to hospital where appropriate treatment was administered.
I am very happy with the service and staff who provide care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 16 Jul 2025
A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...
- 11 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Madeleine House.
Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madeleine House to verify any information. View our terms and conditions. Madeleine House has an Enhanced Service -what an Enhanced Service includes.