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Madeleine House

60 Manor Road, Stechford, Birmingham, West Midlands B33 8EJ
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Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well.D H(Daughter of Resident/Service User)
Madeleine House, Birmingham
An amazing home and staff. Highly recommend.T S(Daughter of Resident/Service User)
Madeleine House, Birmingham
Madeleine House, Birmingham

Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents, both on a permanent and shorter term basis.

The dedicated care team takes the time to get to know the individual and works with them, and their loved ones, to create...  

Care Provided by Madeleine House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,135From £1,135
Residential Dementia CareFrom £1,135From £1,135

Our fees can vary depending on care needs and other factors. Our colleagues at Madeleine House will be happy to discuss our fees and what is included.

Contact Madeleine House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Keri Martin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Madeleine House.

Parking

  • Onsite parking is available, including disabled spaces.

Madeleine House Reviews (71)

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9.7

Madeleine House has a Review Score of 9.7 (9.726) out of 10, based on 13 reviews in the last 2 years. Over all time Madeleine House has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from A H (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience

Lovely home. Staff are friendly and welcoming. Very clean and the residents are well looked after. My Dad loves it here. We, as a family, have peace of mind Dad is well looked after and he is very settled.

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Review from Jim W (Husband of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience
I have a good relationship with carers. I find it difficult to keep up with the change of supervisory staff and show concern about decent carers leaving the home to work elsewhere. Some of the carers are excellent and I tend to take advantage of their willingness to help.

Brilliant handyman on site.

Reply from Keri Martin, Home Manager at Madeleine House

Thank you for your feedback on Madeleine House and we are pleased you regard our carers as excellent. We have an ongoing programme to ensure we retain staff and they are trained to provide the highest quality care.

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Review from Terry S (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience

This home had a new manager in June 2017, she has improved several issues, still a little way to go (it takes time). We have issues with food, in our opinion needs to be improved - it's tasteless and do not think burgers on a dry bun, no onions, relish ok plus hot dogs on a roll again no onions, relish etc not what people of this age require. Needs to be looked at! (Lots of issues). How is this of nutritious value?

Reply from Charmah Gauntlett, District Manager at Madeleine House

Thank you for taking the time to provide feedback regarding Madeleine House. We are committed to providing food that is freshly cooked and of a high standard at each meal service which is varied to ensure good nutritional value. We are currently improving the experience for all residents by...  

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Review from Steve W (Son of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
Very pleased overall with the facilities and the care provided. I have peace of mind that my elderly mother who suffers from Dementia is safe and secure, well fed and looked after. She is clean, fresh and even has her hair done by a hairdresser on a weekly basis.
The staff are very caring and treat mum with respect and dignity, but are friendly and approachable.
The home has a relaxed and friendly atmosphere.

No real complaints at all.

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Review from L G (Granddaughter of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

Friendly, helpful staff. Nice room, lovely food.

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Review from M T (Sister of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

Beautiful home. Staff are very caring.

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Review from E H (Friend of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

My friend has been at Madeline House for the last 2 and a half years and finds it quite satisfactory and friendly.

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Review from Howard D (Son of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

Completely satisfied with all the staff and facilities at Madeleine House.

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Review from Desmond T (Son of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
I am very satisfied with the care home and all the staff.

My mother, who is 102, has been given all the care and attention she has ever needed while in the care home.

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Review from Myra B (Friend of Resident) published on 21 April 2016 Submitted via Postal Card
Overall Experience

The care and consideration taken at this home is outstanding. I visit regularly always something going on to entertain the residents. Quality of foods is excellent have been to some events here can't fault it.

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Review from Jenny (Daughter of Resident) published on 24 March 2016 Submitted via Postal Card
Overall Experience
Madeleine House provided a good service to my 78 year old mother with dementia. They ensure that the family are inclusive of the care provided and will always contact family members if they have any queries or concerns.
My mother's speech is limited and recently she was unwell but was unable to say where she was feeling pain. Staff who knew her were able to identify that she was "not herself" and contact the homes GP, mum was subsequently admitted to hospital where appropriate treatment was administered.

I am very happy with the service and staff who provide care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 16 Jul 2025

    A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...

  • 11 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Madeleine House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Madeleine House.

Meet the Team (0)

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