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Madeleine House

60 Manor Road, Stechford, Birmingham, West Midlands B33 8EJ
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Food very good and plentiful. Rooms good and suitable for Mom. Home is looked after very well.D H(Daughter of Resident/Service User)
Madeleine House, Birmingham
An amazing home and staff. Highly recommend.T S(Daughter of Resident/Service User)
Madeleine House, Birmingham
Madeleine House, Birmingham

Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents, both on a permanent and shorter term basis.

The dedicated care team takes the time to get to know the individual and works with them, and their loved ones, to create...  

Care Provided by Madeleine House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,135From £1,135
Residential Dementia CareFrom £1,135From £1,135

Our fees can vary depending on care needs and other factors. Our colleagues at Madeleine House will be happy to discuss our fees and what is included.

Contact Madeleine House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Keri Martin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Madeleine House.

Parking

  • Onsite parking is available, including disabled spaces.

Madeleine House Reviews (71)

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9.7

Madeleine House has a Review Score of 9.7 (9.726) out of 10, based on 13 reviews in the last 2 years. Over all time Madeleine House has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from S B (Niece of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience

The staff have been very attentive to my uncle and are very helpful. The facilities are fantastic and everywhere is very clean. I can fully recommend Madeline House to any new resident.

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Review from Maureen B (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

I visit my mother every week and the staff are always very welcoming and friendly, they always come over and speak to me and keep me informed on any issues with my mother. My mother seems very happy and settled, she enjoys the food and the staff are always very good with her. Overall I would say it is a lovely home with a very relaxed and friendly atmosphere.

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Review from Anne C (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

They are very friendly with a good atmosphere. My Mom was welcomed and put at ease straight away. They look after all her medical issues and medication. They involve us with everything they do. The staff make us feel welcome. My Mom is very happy there and I am satisfied with the way she is looked after.

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Review from Liz M (Daughter of Resident) published on 27 June 2023 Submitted via Website
Overall Experience

The staff do an amazing job and are very helpful with anything we need, very good communication and updates on how Dad is doing. Overall a happy and beautiful home with some lovely residents and staff very attentive to each and everyone in there, like a little family.

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Review from S P (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Since my dad has been here he has been looked after very well, he is always clean and tidy and eats well.

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Review from Marie J (Niece of Resident) published on 23 February 2023 Submitted via Postal Card
Overall Experience

My uncle was admitted to Madeleine House last year, and although, the time spent there was only about five months, he really enjoyed it. The staff were always willing to help out and my uncle was very well looked after. We received regular emails about events and photos of him taking part. I would recommend Madeleine House to everyone looking for their loved one to live in.

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Review from Jill C (Daughter of Resident) published on 7 February 2023 Submitted via Website
Overall Experience
Mom spent the last three and a half years of her life at Madeleine house, and at all times she was treated with care and compassion.
There is a lot of love and laughter there and we were very thankful when we found it as Mom had previously been in another bigger home and struggled to make connections because of her loss of language, but the staff at Madeleine House got to know Mom quickly and soon understood and provided for her needs.
There is always plenty for the residents to do and a safe sheltered garden where Mom enjoyed walking and sitting.
The staff are friendly and approachable and communication by phone and email was regular and prompt.

As a family, we were always welcomed and felt comfortable there.

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Review from J K (Granddaughter of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

My grandmother seems very happy here. Her room compared to other homes is fantastic and feels very homely. The activities and entertainment for residents is great and varied. Food is plentiful as well as snacks and drinks. A few issues with individual care were raised when she first came here but after highlighting the issues to management they were resolved in a timely manner. Medical attention is great and when poorly she receives the right level of treatment.

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Review from Paul A (Friend of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

First impressions visiting Madeleine House were how clean, vibrant and friendly the staff are, even down to the cook and cleaning staff. Everyone is very attentive and caring. Always kept informed of any issues and how my friend is in himself. A super team - five stars.

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Review from C M (Sister of Resident) published on 3 January 2023 Submitted via Postal Card
Overall Experience
A very clean, well-organised residence.
Staff are very caring and polite.

All in all, a very well-managed care home.

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Review from Lorraine W (Daughter of Resident) published on 14 December 2022 Submitted via Postal Card
Overall Experience

Finding a home for mom was one of the hardest things we have had to do as a family. You hear so much about residential care homes. I have to say Madeleine House was the first home we checked out and we had 6 homes to see, we never looked at the other 5 homes, the warm welcome, the happy residents, the friendly staff told us a story. Thank God we chose Madeleine House.

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Review from G S (Friend of Resident) published on 7 September 2022 Submitted via Website
Overall Experience

Mom's only been there for a couple of weeks and already feels at home. Very friendly and helpful staff. Her room is just like a little flat with a lovely view of the park, it feels very homely. Lovely garden area to walk around or just sit and relax in. Would recommend Madeleine House.

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Review from Julie G (Daughter of Resident) published on 15 August 2022 Submitted via Postal Card
Overall Experience

My mom continues to be happy and well living at Madeline House. I can honestly say that the care my mom receives is second to none. All the staff go that extra mile to make sure my mom feels happy, safe and well. The home are always organising activities for the residents including a day. Celebrating the commonwealth games! Considering all the uncertainty over the last two years, Madeleine House have been a shining light for my mom and the other residents and I thank you for that!

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Review from Michael M (Son of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

My mother recently moved into Madeleine House. As she has lived independently all of her life, we were obviously concerned with the move, but we didn’t need to be, the staff here have welcomed my mother and made her feel at home. The overall standard of this care home is outstanding and the staff are friendly and caring. I would recommend it to anybody who is looking for a care home for their loved one.

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Review from Yvonne S (Daughter of Resident) published on 11 August 2022 Submitted via Postal Card
Overall Experience

Very sad to have to move Dad into a nursing home as his condition had worsened. Madeleine House staff were wonderful with Dad.

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Review from Raymond S (Son of Resident) published on 13 April 2022 Submitted via Postal Card
Overall Experience
Extremely good communications.
Very friendly.
Very satisfied with my mother's care.

Very responsive to heath issues.

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Review from J G (Daughter of Resident) published on 12 April 2022 Submitted via Website
Overall Experience

Mum moved in in August 2021. She has settled well which has been a huge relief. She has dementia but is more stable since moving in. Her room is always lovely and tidy and she is kept clean and cared for. She eats well and enjoys the food on offer. Residents have access to a lovely garden and Mum is given the freedom to walk around as and when she wishes. The staff are lovely and caring towards her but always seem run off their feet. They are great at keeping me informed of any appointments, medication changes and concerns. It would be great if more activities could be arranged for the residents which may be possible if staffing numbers were higher?

Reply from Keri Martin, Manager at Madeleine House

Thank you for taking the time to review Madeleine House, we are pleased that you rate our care/support as excellent. I will ensure that our team are aware of your kind comments. We use a dependency tool to ensure that our staffing levels enable us to provide the appropriate levels of care for our...  

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Review from L U (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card
Overall Experience

My mother has been here for 18 months and has been very happy. Plenty of care, plenty of activities, good food and lovely gardens. Unfortunately, due to a fall some 3 months ago her health has been declining and she is now on palliative care. Nothing is too much trouble for such wonderful carers, they treat her with respect and dignity at all time.

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Review from Julie R (Daughter of Resident) published on 12 August 2021 Submitted via Website
Overall Experience
Mom moved to Madeleine House in February 2021 after a period ill health and she wouldn't settle in her own home. We chose Madeleine House from a recommendation and online reviews/information, unable to view due to pandemic.
After an initial period of being unsettled, Mom has found she loves it here, she has a good routine which helps her mental health. Her personal care is excellent, with staff helping as needed and enabling Mom to retain as much independence as possible.
Her main complaints are the meals, but this appears more to do with her taste than standards, although she finds food dry sometimes.
As a family, we are more than happy with the care provided.

My only comment would be communication is not always the best and staff levels seem low.

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Review from Julie C (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

I have always found this care home to be excellent. The staff are always very caring and helpful and my mother seems to be very happy here. I would recommend this home to everyone who needs to find a care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 16 Jul 2025

    A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...

  • 11 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Madeleine House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Madeleine House.

Meet the Team (0)

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