Tandy Court, Birmingham, West Midlands
Tandy Court, Birmingham, West Midlands
Tandy Court, Birmingham, West Midlands

Anchor’s Tandy Court, in King's Heath, is a purpose-built home supporting up to 40 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located conveniently close to local shops and within reach of the centre of Birmingham.

The home provides a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who can no longer look after themselves.

Customers can participate in stimulating activities in the home and community which are designed to suit individual interests, needs and abilities. Those at the home can eat freshly cooked meals which are made using locally sourced ingredients where possible.

England's largest provider of housing and care for people over the age of 55 years, Anchor is a not-for-profit provider, continually raising standards by reinvesting money made back into its properties and services to provide high quality care and exceed expectations.

Group: Anchor

Person in charge: Anella Shahid (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Tandy Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Tandy Court has a Review Score of 8.6 (8.611)

The Review Score of 8.6 (maximum of 10) for Tandy Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Tandy Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.736 for Tandy Court is calculated as follows: ( (53 Excellents x 5) + (19 Goods x 4) ) ÷ 72 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Tandy Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tandy Court?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tandy Court

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Finding a suitable care home for a loved one is a difficult talk. It's hard to judge until a person is actually living there. But thanks to the genuinely caring staff, my dad settled in quickly. They were patient, respectful and kind to him and helpful to me whenever I had queries or concerns. This is why I would like to say a very big thank you to all the staff who looked after my dad and to recommend Tandy Court to hopefully help any family about to start the journey we have been on.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

There is a 'right' atmosphere as soon as you walk in. The home is well-staffed with committed and attentive carers, who really know their residents well. There is a policy of trying to keep residents up to date with current interests and special occasions are marked. A programme of activities is planned to keep minds occupied and a lot of residents take part in policy making. The food is excellent and all the facilities are well maintained.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my husband first came to Tandy Court I was worried all the time that was December 2016, but we are in our third month and no need to worry the carers and all the other staff are lovely and when I say carers that's what they are always there to answer any of your questions overall what a lovely fantastic place Tandy Court is. I cannot fault the place of the staff. Thank you so much for taking care of my husband.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We are very pleased with the care our relative is getting. The staff could not be better, they are wonderful and deserve all the money they get and more. We would not have their job for millions of pounds.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very clean and well maintained. The staff are most helpful. The secretary or manageress are available to speak to any time. If I have any problems I can always have access to them.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very satisfied with the care and attention I receive. The place is always clean and well maintained. The manager is available if residents want to discuss any queries they may have. The key workers team leaders and other carers do very good work, as do the kitchen staff, laundry staff and cleaning team. The secretary is first rate.

How likely would you be to recommend Tandy Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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