Tandy Court

Tandy Drive, Kings Heath, Birmingham B14 5DE
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9.8 43 Reviews
  • Tandy Court, Birmingham
Anchor’s Tandy Court, in King's Heath, is a purpose-built home supporting up to 40 older people to live a comfortable lifestyle. It is located conveniently close to local shops and within reach of the centre of Birmingham. The home provides residential care and care for people living with Dementia.

The home benefits from a courtyard area, which has a post office, general store and greengrocers for the enjoyment of residents and their visitors. The home continues to welcome new residents and provides a range of residential care services, including long term care for those who require 24-hour care.

Residents can participate in stimulating activities in the home and community which are designed to suit individual interests, needs and abilities.

Those at the home enjoy freshly cooked meals, which are made using locally sourced ingredients where possible.

Tandy Court is operated by Anchor. They are England's largest provider of housing and care for older people on a not-for-profit basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1114
  • Self-Funded Residential Dementia Care: from £1114
  • RESPITE Self-Funded Residential Care: from £1114
  • RESPITE Self-Funded Residential Dementia Care: from £1114

Our colleagues at Tandy Court will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact Tandy Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicola Pendrey (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Tandy Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1986

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (39)

Visiting

  • Visitors are welcome at Tandy Court.

Parking

  • Onsite parking is available, including disabled spaces.

Tandy Court Reviews (43)

Total of 43, showing 41-43
9.8

Tandy Court has a Review Score of 9.8 (9.758) out of 10, based on 10 reviews in the last 2 years. Over all time Tandy Court has 43 reviews.

Overall Experience

  • 30
  • 12
  • 1
  • 0
  • 0

Date Published

43
3
6
10
33

Review from June S (Wife of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my husband first came to Tandy Court I was worried all the time that was December 2016, but we are in our third month and no need to worry the carers and all the other staff are lovely and when I say carers that's what they are always there to answer any of your questions overall what a lovely
fantastic place Tandy Court is. I cannot fault the place of the staff. Thank you so much for taking care of my husband.

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Review from M R (Brother-in-law of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care our relative is getting. The staff could not be better, they are wonderful and deserve all the money they get and more. We would not have their job for millions of pounds.

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Review from B B (Resident) assisted by family/friend published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and well maintained. The staff are most helpful. The secretary or manageress are available to speak to any time. If I have any problems I can always have access to them.

Facilities

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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Tandy Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Tandy Court is calculated as follows: ( (93 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tandy Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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