Tandy Court

Tandy Drive, Kings Heath, Birmingham B14 5DE
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9.8 43 Reviews
  • Tandy Court, Birmingham
Anchor’s Tandy Court, in King's Heath, is a purpose-built home supporting up to 40 older people to live a comfortable lifestyle. It is located conveniently close to local shops and within reach of the centre of Birmingham. The home provides residential care and care for people living with Dementia.

The home benefits from a courtyard area, which has a post office, general store and greengrocers for the enjoyment of residents and their visitors. The home continues to welcome new residents and provides a range of residential care services, including long term care for those who require 24-hour care.

Residents can participate in stimulating activities in the home and community which are designed to suit individual interests, needs and abilities.

Those at the home enjoy freshly cooked meals, which are made using locally sourced ingredients where possible.

Tandy Court is operated by Anchor. They are England's largest provider of housing and care for older people on a not-for-profit basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1114
  • Self-Funded Residential Dementia Care: from £1114
  • RESPITE Self-Funded Residential Care: from £1114
  • RESPITE Self-Funded Residential Dementia Care: from £1114

Our colleagues at Tandy Court will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact Tandy Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicola Pendrey (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Tandy Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1986

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (39)

Visiting

  • Visitors are welcome at Tandy Court.

Parking

  • Onsite parking is available, including disabled spaces.

Tandy Court Reviews (43)

Total of 43, showing 21-40
9.8

Tandy Court has a Review Score of 9.8 (9.758) out of 10, based on 10 reviews in the last 2 years. Over all time Tandy Court has 43 reviews.

Overall Experience

  • 30
  • 12
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Date Published

43
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Review from Mark B (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home filled with staff that care with kindness and a pleasure to visits. My mom can't stop smiling, and this gives me great satisfaction that she is in the best home possible. Well done to you all.

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Review from S E (Relative of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in the care home for a week and has settled in extremely well, thanks to the most caring and kindness of all the staff at Tandy Court.
What a wonderful and good job you all do; thank you so much.

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Review from David S (Resident) assisted by family/friend published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, they care for everyone and they are supportive and made me feel very welcome. The activities are age-appropriate, I've made some friends here.

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Review from C G (Friend of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home I have ever been in.

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Review from M B (Relative of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring place and do a lot for the residents as well as for the community.

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Review from Leon H (Son-in-law of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved in only 2 weeks ago and has already made friends and has been welcomed by all. The staff are all awesome, attentive and friendly.

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Review from C D (Sister of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely Christmas party, people very nice.

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Review from M L (Friend of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with how it is run, very caring.

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Review from I P (Son of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had to find a care home for my mother rather quickly and with the help of social services, Anchor Care Homes gave her the opportunity to take a place with them.
All the management and team at Tandy Court were excellent in both showing us around and finally helping my mom settle into her new environment
and way of living.

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Review from B H (Resident) assisted by family/friend published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel comfortable and cared for by friendly and thoughtful staff.

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Review from Joanne K (Daughter of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with mom's care at the home. Staff are very friendly and helpful and she seems very content and comfortable.

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Review from Y G (Daughter of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for five weeks and I have already seen a difference in her. She seems happy and has settled in well, has even made a few friends and enjoys the activities. Staff are friendly, caring and respond quickly to any concerns, all areas are kept clean, food is good and I have peace of
mind my mom is safe, kept clean and treated with respect. I would recommend Tandy Court Care Home

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Review from Doreen D (Sister of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are helpful and listen to any concerns you may have.
Lovely environment and lots of thought has gone into the homely feel of the rooms. Food is excellent and that goes for choice and cooking. My other sister and myself would love to move in!

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Review from S R (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well adapted and professional care home especially for dementia service users. Helpful and excellent care provided for my mother. Very clean and maintained flats. Staff and management always on hand to support and meet any assistance required. My mother has settled in so first thanks to all the staff
taking good care of her and very hospitable when we, as a family, visit, always.

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Review from Sue A (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all aspects.
A clean, comfortable environment staffed by caring professionals. My mother was treated with dignity, respect and indeed love right to the end of her life in August 2018.
Brilliant care - Thank you so much.

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Review from Barabra B (Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The carers are very helpful.
I suffer from OCD but the staff are wonderful and help me.

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Review from M C (Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here on 10th October 2012, having been resident at another home which has closed down.
I soon settled down happily here. The care I received and still do is excellent. The management and all staff are very caring and if I have any problems, I can always discuss them with the staff.

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Review from Darral C (Son of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff.

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Review from Graham H (Brother of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother who has dementia seems happy at Tandy Court, nothing seems to much trouble for the staff and I'm always made welcome when I visit.

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Review from Claire R (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Finding a suitable care home for a loved one is a difficult talk. It's hard to judge until a person is actually living there. But thanks to the genuinely caring staff, my dad settled in quickly. They were patient, respectful and kind to him and helpful to me whenever I had queries or concerns. This
is why I would like to say a very big thank you to all the staff who looked after my dad and to recommend Tandy Court to hopefully help any family about to start the journey we have been on.

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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Tandy Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Tandy Court is calculated as follows: ( (93 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tandy Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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