My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)
My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)
Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life.
Set on Alvechurch Road, Austin Rose offers 80 individual beds and seeks to bring the latest in state-of-the-art care facilities to the Northfield area. Austin Rose offer care such as Residential, Nursing, Dementia and also End of Life Care.
Whilst Austin Rose is very proud to showcase...
Care Provided by Austin Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,420 - £1,620
- Self-Funded Residential Dementia Care: £1,420 - £1,620
- Self-Funded Nursing Care: £1,490 - £1,690
- Self-Funded Nursing Dementia Care: £1,490 - £1,688
- RESPITE Self-Funded Residential Care: £1,420 - £1,520
- RESPITE Self-Funded Residential Dementia Care: £1,420 - £1,560
- RESPITE Self-Funded Nursing Care: £1,490 - £1,590
- RESPITE Self-Funded Nursing Dementia Care: £1,490 - £1,590
Nursing fees is the cost as quoted plus FNC Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
Contact Austin Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Mandisa Hunter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- No restrictions on visiting times but the home ask that visitors be mindful of lunch and tea times so as residents can enjoy mealtimes without distraction.
Parking
- Ample car parking spaces
Austin Rose Care Home Reviews (125)
Austin Rose Care Home has a Review Score of 9.8 (9.835) out of 10, based on 43 reviews in the last 2 years.
Over all time Austin Rose Care Home has 125 reviews.
We were recently in the heart-breaking position of having to find a care home for my mother-in-law following a major stroke. We visited a few different care homes prior to Austin Rose, none of which gave me that ‘comfortable’ feeling. When I first visited Austin Rose there was an instant sense of calmness. It is clean, bright and airy. The staff quickly got to know my mother-in-law and us, they work closely with the family to make sure that my mother-in-law’s care needs are met, they quickly advise us of any concerns and react to any queries that we raise. The staff have helped both my mother-in-law and the family through an emotionally difficult process.
Austin Rose is a brand new home and is currently recruiting staff, however this has not compromised the levels of care as additional rooms are not opened up until the correct levels of staff are in place.
Our family are absolutely delighted with the care and attention and facilities which our uncle is enjoying at the Austin Rose. There can be no place better for this level of care. It's like a five-star hotel. All staff from cook, cleaner, nursing and management have been wonderful and very supportive to us in making decisions for long-term needs for our favourite uncle.
All of the staff are friendly and helpful. Everything about the home is superb, very clean and the food is excellent. We would say this is the best care home we have seen.
The facilities are the best. The care shown to residents is first class.
Special commendation to the management team. If it weren't for them, this would have been a nightmare. They have made me feel so welcome.
My early impressions of this home in West Heath is that it is - and will remain - a very good place.
The management is excellent and encourages good communications between family and staff.
Food and accommodation all top notch; the building is new and purpose built.
The management and senior staff set high standards.
My father is much happier here than his previous home and he has much more stimulation here.
He is always clean and the staff are all very patient with him.
Although early times, this home has a bright future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 15 July 2026Please enquire directly regarding bed vacancy and to book a tour
News (16) & Events (1)
- Posted: Friday 17 Jul 2026We were recently delighted to welcome members of the Fowler family back to Austin Rose following the sad passing of their beloved mum, who is deeply missed by our staff...
- Posted: Thursday 05 Mar 2026We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...
- Posted: Monday 05 Jan 2026?? Looking for Respite Care? Pop In and See Us at Austin Rose! ?? Are you searching for a little extra support for a loved one — or even for...
- Organiser: Austin Rose Care HomeDate: 11 July 2026
Awards / Recognitions (3)
- Recipient: MACC Care LtdDate: Friday 30 Jan 2026
- Recipient: MACC Care LtdDate: Wednesday 31 Jan 2024
- Recipient: MACC Care LtdDate: Wednesday 30 Jun 2021
Meet the Team (8)
Hi, I’m Mandi, and I’m proud to be the Care Home Manager here at Austin Rose.
With over 10 years of Nursing experience, I am passionate about providing compassionate care to our residents. My goal is to create a warm, supportive environment where everyone feels valued and respected, and I believe in a person-centred approach, tailoring our care to meet individual needs.
I originally completed my qualification in Adult Nursing in 2008 and have worked in various busy Nursing environments throughout my career. I always pride myself on being hardworking and enthusiastic, with a willingness to learn new skills and adopt new ideas and enjoy working alongside my team to deliver quality services for residents to maintain their wellbeing.
When I’m not at work, I enjoy spending quality time with my family and exploring the outdoors. I love holistic therapies and self-care, and I adopt this approach in care delivery to our residents. I love massages, retail therapy, listening to music and socialising with others. I am very creative and enjoy ensuring that environments have a touch of glamour.
I have Level 3 qualifications in health and social care and also Business Administration. The past year, I have been making my way up from being an Office Manager in a Nursing Home in my hometown, Leamington Spa.
My passion is to ensure our loved ones get a loving and healthy home as they reach their elderly days and are no longer able to look after themselves in the way they used to. I am a strong believer that we should give back to those who once gave to us.
I have had the privilege of working with Macc Care for over 10 years, and it has been a remarkable journey thus far. My journey began at Meadow Rose, another esteemed residence within the Macc Care group. The inherent satisfaction that comes from assisting the elderly and offering them the vital support they require is truly immeasurable.
Austin Rose, the home I am currently based, is truly exceptional. It has a warm and inviting atmosphere, creating a sense of belonging and friendship. The provision of top-quality services, coupled with the unwavering dedication of the staff, sets it apart as an outstanding workplace. I am grateful for the opportunity to be part of this remarkable team.
Marianne is very passionate about her work, she pulls out all the stops to make everyone’s Day run smoothly, Marianne has a very wide set of skills and loves to help, and get involved. You will always see Marianne in the reception with a smiling face waiting to greet you as you enter our Care Home.
Irene began working at Austin Rose as a nurse and worked her way up to Clinical lead.
On Client Hills Suite. Nothing is too much trouble for Irene as she always goes above and beyond and ensures all residents within her care have their needs met.
Bal is the employer of the year for 2023 as she is a kind, loving and hardworking person.
I have been working at Austin Rose for six years now, and it has been a wonderful journey thus far. We typically engage in two activities per day, which may include playing Bingo, hosting singers, crafting, organizing cinema nights, and celebrating national holidays. Austin Rose has provided me with all the necessary equipment and decorations to successfully conduct these activities. What I enjoy the most is seeing the smiles on the residents' faces while participating in these activities and witnessing their enthusiasm to engage.
Shaunna likes nothing more than to see the home sparklingly clean and maintain the exceptional facilities to the highest standard alongside her team of housekeepers.
Whilst going about her work, she always finds time to stop and spend with our wonderful residents and show them that fabulous smile.
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