
My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)



My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)



Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life.
Set on Alvechurch Road, Austin Rose offers 80 individual beds and seeks to bring the latest in state-of-the-art care facilities to the Northfield area. Austin Rose offer care such as Residential, Nursing, Dementia and also End of Life Care.
Whilst Austin Rose is very proud to showcase...
Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life.
Set on Alvechurch Road, Austin Rose offers 80 individual beds and seeks to bring the latest in state-of-the-art care facilities to the Northfield area. Austin Rose offer care such as Residential, Nursing, Dementia and also End of Life Care.
Whilst Austin Rose is very proud to showcase the new facilities, the home believes that it’s people that make a happy home. The care, dedication and professionalism of the team drive what the home does and is ultimately what sets Austin Rose apart.
Care Provided by Austin Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing fees is the cost as quoted plus FNC Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
The price(s) shown are provided by the care home. Contact Austin Rose Care Home for full pricing details and T&Cs.
Contact Austin Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Mandisa Hunter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- No restrictions on visiting times but the home ask that visitors be mindful of lunch and tea times so as residents can enjoy mealtimes without distraction.
Parking
- Ample car parking spaces
Austin Rose Care Home Reviews (125)
Austin Rose Care Home has a Review Score of 9.8 (9.842) out of 10, based on 41 reviews in the last 2 years.
Over all time Austin Rose Care Home has 125 reviews.
We were recently in the heart-breaking position of having to find a care home for my mother-in-law following a major stroke. We visited a few different care homes prior to Austin Rose, none of which gave me that ‘comfortable’ feeling. When I first visited Austin Rose there was an instant sense of...
We were recently in the heart-breaking position of having to find a care home for my mother-in-law following a major stroke. We visited a few different care homes prior to Austin Rose, none of which gave me that ‘comfortable’ feeling. When I first visited Austin Rose there was an instant sense of calmness. It is clean, bright and airy. The staff quickly got to know my mother-in-law and us, they work closely with the family to make sure that my mother-in-law’s care needs are met, they quickly advise us of any concerns and react to any queries that we raise. The staff have helped both my mother-in-law and the family through an emotionally difficult process.
Austin Rose is a brand new home and is currently recruiting staff, however this has not compromised the levels of care as additional rooms are not opened up until the correct levels of staff are in place.
Our family are absolutely delighted with the care and attention and facilities which our uncle is enjoying at the Austin Rose. There can be no place better for this level of care. It's like a five-star hotel. All staff from cook, cleaner, nursing and management have been wonderful and very...
Our family are absolutely delighted with the care and attention and facilities which our uncle is enjoying at the Austin Rose. There can be no place better for this level of care. It's like a five-star hotel. All staff from cook, cleaner, nursing and management have been wonderful and very supportive to us in making decisions for long-term needs for our favourite uncle.
All of the staff are friendly and helpful. Everything about the home is superb, very clean and the food is excellent. We would say this is the best care home we have seen.
The facilities are the best. The care shown to residents is first class.
All of the staff are friendly and helpful. Everything about the home is superb, very clean and the food is excellent. We would say this is the best care home we have seen.
The facilities are the best. The care shown to residents is first class.
Special commendation to the management team. If it weren't for them, this would have been a nightmare. They have made me feel so welcome.
Special commendation to the management team. If it weren't for them, this would have been a nightmare. They have made me feel so welcome.
My early impressions of this home in West Heath is that it is - and will remain - a very good place.
The management is excellent and encourages good communications between family...
My early impressions of this home in West Heath is that it is - and will remain - a very good place.
The management is excellent and encourages good communications between family and staff.
Food and accommodation all top notch; the building is new and purpose built.
The management and senior staff set high standards.
My father is much happier here than his previous home and he has much more stimulation here.
He is always clean and the staff are all very patient with him.
Although early times, this home has a bright future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 17 Jul 2026
We were recently delighted to welcome members of the Fowler family back to Austin Rose following the sad passing of their beloved mum, who is deeply missed by our staff...
- 05 Mar 2026
We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...
- 05 Jan 2026
?? Looking for Respite Care? Pop In and See Us at Austin Rose! ?? Are you searching for a little extra support for a loved one — or even for...
There are no upcoming events for Austin Rose Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Austin Rose Care Home.
Meet the Team (8)

Hi, I’m Mandi, and I’m proud to be the Care Home Manager here at Austin Rose.
With over 10 years of Nursing experience, I am passionate about...
Hi, I’m Mandi, and I’m proud to be the Care Home Manager here at Austin Rose.
With over 10 years of Nursing experience, I am passionate about providing compassionate care to our residents. My goal is to create a warm, supportive environment where everyone feels valued and respected, and I believe in a person-centred approach, tailoring our care to meet individual needs.
I originally completed my qualification in Adult Nursing in 2008 and have worked in various busy Nursing environments throughout my career. I always pride myself on being hardworking and enthusiastic, with a willingness to learn new skills and adopt new ideas and enjoy working alongside my team to deliver quality services for residents to maintain their wellbeing.
When I’m not at work, I enjoy spending quality time with my family and exploring the outdoors. I love holistic therapies and self-care, and I adopt this approach in care delivery to our residents. I love massages, retail therapy, listening to music and socialising with others. I am very creative and enjoy ensuring that environments have a touch of glamour.

I am the Customer Relations Manager at Austin Rose Care Home, with experience across the care sector and a personal understanding of how emotional...
I am the Customer Relations Manager at Austin Rose Care Home, with experience across the care sector and a personal understanding of how emotional and challenging finding the right care for a loved one. I'm passionate about supporting families with compassion, honesty, and reassurance every step of the way.
Outside of work, I’m kept busy by my five children and our dog, who certainly take up most of my spare time. When I do get the chance to relax, I enjoy paddleboarding and spending time on the Isle of Wight.

I have had the privilege of working with Macc Care for over 10 years, and it has been a remarkable journey thus far. My journey began at Meadow Rose,...
I have had the privilege of working with Macc Care for over 10 years, and it has been a remarkable journey thus far. My journey began at Meadow Rose, another esteemed residence within the Macc Care group. The inherent satisfaction that comes from assisting the elderly and offering them the vital support they require is truly immeasurable.
Austin Rose, the home I am currently based, is truly exceptional. It has a warm and inviting atmosphere, creating a sense of belonging and friendship. The provision of top-quality services, coupled with the unwavering dedication of the staff, sets it apart as an outstanding workplace. I am grateful for the opportunity to be part of this remarkable team.

Marianne is very passionate about her work, she pulls out all the stops to make everyone’s Day run smoothly, Marianne has a very wide set of skills...
Marianne is very passionate about her work, she pulls out all the stops to make everyone’s Day run smoothly, Marianne has a very wide set of skills and loves to help, and get involved. You will always see Marianne in the reception with a smiling face waiting to greet you as you enter our Care Home.

Irene began working at Austin Rose as a nurse and worked her way up to Clinical lead.
On Client Hills Suite. Nothing is too much trouble for Irene as she always goes above and beyond and ensures all residents within her care have their needs met.

Bal has been an integral part of the Austin Rose team since our inception in 2017. Her unwavering commitment and fervour for her responsibilities...
Bal has been an integral part of the Austin Rose team since our inception in 2017. Her unwavering commitment and fervour for her responsibilities within the Macc Care Group have truly set her apart.Bal is the employer of the year for 2023 as she is a kind, loving and hardworking person.

I have been working at Austin Rose for six years now, and it has been a wonderful journey thus far. We typically engage in two activities per day,...
I have been working at Austin Rose for six years now, and it has been a wonderful journey thus far. We typically engage in two activities per day, which may include playing Bingo, hosting singers, crafting, organizing cinema nights, and celebrating national holidays. Austin Rose has provided me with all the necessary equipment and decorations to successfully conduct these activities. What I enjoy the most is seeing the smiles on the residents' faces while participating in these activities and witnessing their enthusiasm to engage.

Shaunna likes nothing more than to see the home sparklingly clean and maintain the exceptional facilities to the highest standard alongside her team...
Shaunna likes nothing more than to see the home sparklingly clean and maintain the exceptional facilities to the highest standard alongside her team of housekeepers.
Whilst going about her work, she always finds time to stop and spend with our wonderful residents and show them that fabulous smile.
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