My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)
My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)
Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life.
Set on Alvechurch Road, Austin Rose offers 80 individual beds and seeks to bring the latest in state-of-the-art care facilities to the Northfield area. Austin Rose offer care such as Residential, Nursing, Dementia and also End of Life Care.
Whilst Austin Rose is very proud to showcase...
Care Provided by Austin Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,420 - £1,620
- Self-Funded Residential Dementia Care: £1,420 - £1,620
- Self-Funded Nursing Care: £1,490 - £1,690
- Self-Funded Nursing Dementia Care: £1,490 - £1,688
- RESPITE Self-Funded Residential Care: £1,420 - £1,520
- RESPITE Self-Funded Residential Dementia Care: £1,420 - £1,560
- RESPITE Self-Funded Nursing Care: £1,490 - £1,590
- RESPITE Self-Funded Nursing Dementia Care: £1,490 - £1,590
Nursing fees is the cost as quoted plus FNC Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
Contact Austin Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Mandisa Hunter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- No restrictions on visiting times but the home ask that visitors be mindful of lunch and tea times so as residents can enjoy mealtimes without distraction.
Parking
- Ample car parking spaces
Austin Rose Care Home Reviews (125)
Austin Rose Care Home has a Review Score of 9.8 (9.835) out of 10, based on 43 reviews in the last 2 years.
Over all time Austin Rose Care Home has 125 reviews.
Following three years of illness, he had complex health needs but thankfully retained complete clarity of mind. From the moment that close family had a look (unannounced visits) at Austin Rose to the day he died, we have nothing but praise for the high quality of nursing care for him which my father could endorse. The family were made very welcome and well supported during this sad time. The staff of Austin Rose in all aspects of roles and responsibilities are professional warm people.
Not somewhere that we could have afforded ordinarily as costs high.
Room sometimes messy with food on the floor.
Put into bed and nightwear too early sometimes (2pm)
I could not fault the care, compassion and support that the staff provided for my mother during her short stay.
They were a credit to their profession.
She was very well looked after.
Staff were extremely friendly and helpful and made you feel welcome.
Although they did not cook typical Indian food, they did try providing curry food.
My mum could not take solid food and they did puree the food and made sure she had something to eat.
Due to the geographical location, they could not provide my mum's needs in the following area: Religiously, Spiritually and Culturally. They did provide other in house entertainment.
Thank you for your comments, we have taken on-board your feedback. The home does have a quiet room which we use as a multi-faith room, we will raise this with staff and ensure that all new residents are made aware. Thank you for raising this with us.
Very happy with the service carried out. Mum is also very happy.
A big, big thanks to all the super staff at Austin Rose who made my dad’s last few months very happy. Today was a very sad day but we knew he loved being there and he was in a safe, comfortable environment; he really enjoyed the banter with all of the staff, let alone the many bourbon biscuits. Thanks for everything you have done to support him, especially over the last weeks.
Lots of staff around, feel we can ask questions and get updates any time.
Staff are always friendly, we feel the best possible care is provided at all times.
The home has been open now for twelve months and like all new establishments it has had its teething troubles but any concerns that I have had have always been sorted out by the manager and her lovely team and carers by listening and taking the appropriate action to make life as pleasant and comfortable as possible for the residents. They are made to feel special and loved which in my opinion is the most important aspect of their care. The activities were slow to start but with an enthusiastic and hard-working activities lady, things are improving weekly and we are looking forward to a full and lively programme on the run-up to Christmas. The home has a warm and friendly feel to it, it's not perfect but then no care home is with having to try and please everyone but it is the best one that I have encountered by far and I have no issues with it.
Dad had a comfortable and clean existence in the home for the 19 weeks he was there. He was treated kindly by all the staff, who supported his needs throughout his stay. They encouraged him to join in at mealtimes and also to sit out in the chair. We as a family were greeted whenever we entered the home with a friendly smile.
Well looked after.
Lovely place, very helpful staff, rooms excellent.
My relative came to the care home for a weeks respite she was a little nervous but after a discussion with the manager and staff her anxiety withdrew. She was well looked after and felt at ease through the hard work and care from the staff.
My mom went to stay here for just over a week while we went on a much needed holiday. She was very nervous, she has never been anywhere like this before but when we picked her up at the end of her stay, she was saying she will go back for a week or two any time. It was a relief the home kept in touch all the time. Mom was well looked after and happy at the end of the week. Thank you.
Austin Rose Care Home is lovely and immaculately clean and a pleasure to visit with all the staff being very helpful.
Staff were immediately welcoming, supportive and intuitive at a very emotional time for our family. I can rest assured that my wife is professionally cared for on a 24 hour basis.
The atmosphere is friendly and relaxed and her ensuite room is spacious and comfortable; affording the family an enjoyable place to visit.
I cannot speak highly enough of Austin Rose and it's staff - they make the effort to make everyone feel welcome and remain part of their families life.
Thak you.
I am grateful to the care staff and nurses for looking after my dad. However, I am extremely upset that when my dad passed away, we had no contact after his passing from the care home. Not even a sympathy card or flowers for the funeral.
We are deeply sorry that we failed to send a sympathy card or flowers after your father passed away, this is something we do normally do and it has been an oversight on our part on this occasion, please accept our sincere apologies. I will discuss this with the team at Austin Rose to ensure this does not happen again. Thank you, Zeta.
I have nothing but thanks and praise to offer to the staff all of whom made moms last few weeks as comfortable as they could be. She was treated with respect, kindness and care. I could not have wished for her to be in a better place for her final days.
I would very strongly recommend Austin Rose to anyone.
It is a lovely place and staff are really friendly. The caring side was good at the start, food not so good.
My father was placed at Austin Rose for interim care. He has received exceptional care. I am very impressed with the facility and staff. I would have liked him to stay but needed him closer to the home base. I decided it had to be another Macc Care home! We were lucky to find his new home - they have a high standard to compare to. Well done Austin Rose. Keep up the excellent service!
Found Austin Rose Care Home comfortable and luxurious. The staff are very friendly and courteous. My mother was very poorly when she went into the home and the staff were very good with mum and bonded with her very quickly. The home still has a few teathing problems because it had only opened three months previously. Overall I would recommend Austin Rose Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 15 July 2026Please enquire directly regarding bed vacancy and to book a tour
News (16) & Events (1)
- Posted: Friday 17 Jul 2026We were recently delighted to welcome members of the Fowler family back to Austin Rose following the sad passing of their beloved mum, who is deeply missed by our staff...
- Posted: Thursday 05 Mar 2026We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...
- Posted: Monday 05 Jan 2026?? Looking for Respite Care? Pop In and See Us at Austin Rose! ?? Are you searching for a little extra support for a loved one — or even for...
- Organiser: Austin Rose Care HomeDate: 11 July 2026
Awards / Recognitions (3)
- Recipient: MACC Care LtdDate: Friday 30 Jan 2026
- Recipient: MACC Care LtdDate: Wednesday 31 Jan 2024
- Recipient: MACC Care LtdDate: Wednesday 30 Jun 2021
Meet the Team (8)
Hi, I’m Mandi, and I’m proud to be the Care Home Manager here at Austin Rose.
With over 10 years of Nursing experience, I am passionate about providing compassionate care to our residents. My goal is to create a warm, supportive environment where everyone feels valued and respected, and I believe in a person-centred approach, tailoring our care to meet individual needs.
I originally completed my qualification in Adult Nursing in 2008 and have worked in various busy Nursing environments throughout my career. I always pride myself on being hardworking and enthusiastic, with a willingness to learn new skills and adopt new ideas and enjoy working alongside my team to deliver quality services for residents to maintain their wellbeing.
When I’m not at work, I enjoy spending quality time with my family and exploring the outdoors. I love holistic therapies and self-care, and I adopt this approach in care delivery to our residents. I love massages, retail therapy, listening to music and socialising with others. I am very creative and enjoy ensuring that environments have a touch of glamour.
I have Level 3 qualifications in health and social care and also Business Administration. The past year, I have been making my way up from being an Office Manager in a Nursing Home in my hometown, Leamington Spa.
My passion is to ensure our loved ones get a loving and healthy home as they reach their elderly days and are no longer able to look after themselves in the way they used to. I am a strong believer that we should give back to those who once gave to us.
I have had the privilege of working with Macc Care for over 10 years, and it has been a remarkable journey thus far. My journey began at Meadow Rose, another esteemed residence within the Macc Care group. The inherent satisfaction that comes from assisting the elderly and offering them the vital support they require is truly immeasurable.
Austin Rose, the home I am currently based, is truly exceptional. It has a warm and inviting atmosphere, creating a sense of belonging and friendship. The provision of top-quality services, coupled with the unwavering dedication of the staff, sets it apart as an outstanding workplace. I am grateful for the opportunity to be part of this remarkable team.
Marianne is very passionate about her work, she pulls out all the stops to make everyone’s Day run smoothly, Marianne has a very wide set of skills and loves to help, and get involved. You will always see Marianne in the reception with a smiling face waiting to greet you as you enter our Care Home.
Irene began working at Austin Rose as a nurse and worked her way up to Clinical lead.
On Client Hills Suite. Nothing is too much trouble for Irene as she always goes above and beyond and ensures all residents within her care have their needs met.
Bal is the employer of the year for 2023 as she is a kind, loving and hardworking person.
I have been working at Austin Rose for six years now, and it has been a wonderful journey thus far. We typically engage in two activities per day, which may include playing Bingo, hosting singers, crafting, organizing cinema nights, and celebrating national holidays. Austin Rose has provided me with all the necessary equipment and decorations to successfully conduct these activities. What I enjoy the most is seeing the smiles on the residents' faces while participating in these activities and witnessing their enthusiasm to engage.
Shaunna likes nothing more than to see the home sparklingly clean and maintain the exceptional facilities to the highest standard alongside her team of housekeepers.
Whilst going about her work, she always finds time to stop and spend with our wonderful residents and show them that fabulous smile.
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