I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
Care Provided by The Knowles
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Knowles Care Home Ltd
- Private Owned
Person in charge
- Sonya Kelly (Acting Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
The Knowles Reviews (141)
The Knowles has a Review Score of 9.6 (9.629) out of 10, based on 32 reviews in the last 2 years.
Over all time The Knowles has 141 reviews.
All staff are very respectful & welcoming. My mum has improved so much since being here, all staff have the best patience especially when it comes to my mum she can be very challenging. Love all the activities & games they host
Thank you for your review and for leaving us such positive feedback. We appreciate the recognition of our staff and it is a pleasure having your Mother reside with us - we will share the above with the team
Staff go above and beyond to support residents and visitors. Love the face there are 2 lounges - a quiet one and a more social one. Room is well furnished and scrupulously clean. I feel mum is very well looked after. Thank you!
Always greeted with a smile and by my name. Friendly staff are are always helpful and nothing to much trouble when you asked them something or in need of anything. Always kept updated with any changes by the seniors who are also very informative re GP visits and changes of medication. I feel that my husband is well cared for and kept safe in his environment.
Thank you for your review and such positive feedback regarding our staff, it is great to read that you feel your husband is well cared for and safe at The Knowles. We will share the above with the team.
My stepdad has been very well looked after. His hygiene is excellent and is always clean and dressed. Hes fed and watered well. The staff are always friendly and helpful.
Thank you for your review and leaving such poisitive feedback. We will share the above with the Team
The staff are nice friendly and very polite they talk to the residents with respect and are very professional.
Thank you for your review and recognition of our Staff team - we appreciate the time you have taken to leave your feedback
My friend required a care home place urgently after a fall. The Knowles was fantastic. They had room available and my friend moved in that evening. The management and care staff were all very welcoming, caring and compassionate. My friend was very well cared for and kept safe until a full time care home was found for him.
my catheter bag. Generally the staff in were always very busy and complained there was not enough of them; which I thoroughly agree with.
Thank you for your review. We apologise that we were unable to meet your expectations during your stay. Please see our response to your above comments. We changed your Bedroom following your request for an en-suite Room, and we consulted you beforehand. We explained we have TMV's fitted in our...
Would like to thank all the staff for taking good care of my mum, was always a pleasure to visit her here,the kindness and respect they gave us and my mum was outstanding was very happy to leave my mum at the Knowles care home knowing she was looked after with the highest of standards
Thank you for your review and for your outstanding feedback. It was a pleasure having your Mother reside with ourselves and it is great to read the staff took good care of your Mother. We will pass your feedback onto the team.
Since my mum has come here, she has been treated with nothing but respect. The care she has received has been outstanding. The staff are always friendly and welcoming when I come to visit too. Really happy!
Thank you for your review and outstanding feedback. It is a pleasure having your Mother reside with ourselves and we will share this review with our team.
Since I have been here the staff have been caring and polite. I have had no issues want hope to stay here beyond my respite.
Thank you for your review and for your feedback. It is a pleasure having you reside with ourselves.
My mum just recently had a month's respite at the Knowles care home. We were very impressed. The staff were all so lovely from the office staff, to the cleaners, cook, carers. They were very respectful to my mum. They are all professional and caring and really made us feel happy about the difficult decision for her to go into respite. The rooms were lovely and so clean. The staff were very attentive and friendly. A special thank you to the carer who looked after mum and really did go the extra mile. I wouldn't hesitate to recommend this care home and if mum ever needed respite again we would ask for it here knowing how well she was looked after. A special thank you to the Knowles.
Thank you for your review and outstanding feedback. It was a pleasure having your Mum reside with us at The Knowles and it is great to read the team made a difficult decision easy for yourselves - we will pass your review onto the team, wishing you and your family all the very best.
The staff here are amazing-compassionate, professional, and always willing to go the extra mile. It's clear they care deeply about each resident, and that gives me real peace of mind. Knowing my loved one is in such capable and caring hands means everything.
The home itself is outstanding. From the warmth of the environment to the thoughtful touches in every detail, it's a place that truly feels like home. I'm so grateful to have found somewhere that provides not just care, but genuine quality of life.
Highly recommended to anyone looking for a place where their loved one will be safe, supported, and happy. 10/10
Thank you for your review, it is a pleasure having your Grandfather reside with ourselves, we will pass your feedback onto the team
What has impressed me just as much is the significant investment made into the environment. The home is not only clean and comfortable, but thoughtfully designed to feel welcoming and uplifting. The improvements to the living spaces and communal areas have really enhanced the overall atmosphere.
It gives me so much peace of mind to know my friend is in a place where their wellbeing is a true priority. Thank you to the team for all the hard work and care you provide-it really makes a difference.
Thank you for your review and taking the time to leave us such positive feedback, we will share the above review with our team.
My elderly friend came to The Knowles for a period of assessment following a week in hospital. Initially he was very anxious as he wanted to go home. On admission he was immediately made to feel extremely welcome and staff went to great lengths to put him at ease. With kindness and care he soon settled. When I have visited he seems content and looks well. The staff are wonderful and nothing seems too much trouble. They are amiable but professional. My friend thinks they are marvellous too and it's lovely to see their interactions with him. They find ways of lifting his spirits and it is nice to see some of my friend's pleasant cheekiness return. Thanks to staff at The Knowles he has lost a lot of his apprehension about what his future care might look like.
Medically or physically
The staff looked after my mother with care and kindness. It was initially unsettling for her but she told me she felt safe there and she was treated well. The staff do an amazing job in trying circumstances. They always kept me informed of anything that occurred regarding her health and rang me whenever my mum wanted to talk to me.
We were horrified by what we found at this 'care home'. Our mum arrived from hospital late afternoon and we visited that evening. The smell on the lower floor was awful. At the age of 90 she was placed on the second floor although she is no longer able to manage stairs. She was unable to manage the security code for the lift. The home is shabby and not well maintained. Sheets were stained and of poor quality. After a sleepless night we removed her first thing on the next day. She was In the same clothing as the previous day and appeared unkemp. Staff initially did not know where she was. We found her in a communal room in the same chair she had been in the previous night. The tv was the only activity and staff all appeared to be 'busy' but not engaged with residents. This place is terrible and it's rating of requires improvement seems unjust it is at least inadequate which would be generous.
Thanks for your feedback. Regarding your mother's room location, we notified the hospital discharge team the only vacant room was on the top floor and this was agreed to prior to admission. On cleanliness, we receive 5 ratings from visitors through our Digital Reception system, we work with the...
I just wanted to say a big thank you to Knowles Care Home for looking after Mum after her stay in hospital. All of the staff are lovely and kind to Mum, they give her lots of love and support. A special thank you to one staff member in particular, Mum adores her. Also a big thank you to three other specific staff members, can't thank you all enough, you are all an asset to the caring profession.
Thank you for your outstanding review and and leaving us such positive feedback. We appreciate you recognising our staff and we are touched by your comments. We will share the above with our team.
The Knowles is a warm, caring place to live. The staff are very kind, loving and attentive to the needs of the residents. Some of the residents are very challenging and the staff are working extremely hard attending to their various needs. The home is clean and the rooms despite their age are neat and tidy.
My friend has been here for a couple of weeks. The staff are friendly and helpful. The home is clean with lots to do.
Thank you for your review and feedback. We appreciate you recognising the friendliness and helpfulness of our staff, we will share the above with the team who will be delighted to read your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Knowles.
There are no upcoming events for The Knowles.
Awards / Recognitions (12)
- 24 Jun 2019Recipient: The Knowles
- 02 Oct 2018Recipient: The Knowles
- 01 May 2018Recipient: The Knowles
Accreditations
There are no accreditations posted yet for The Knowles.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Knowles
What types of Care is The Knowles registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Knowles have?
There are 38 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Knowles?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Knowles to the centre of Coventry?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowles to verify any information. View our terms and conditions. The Knowles has an Enhanced Service -more info.