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The Knowles

6 Duggins Lane, Tile Hill Village, Nr Solihull, Coventry, West Midlands CV4 9GN
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I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The Knowles, Coventry
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
The Knowles, Coventry
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
The Knowles, Coventry

The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.

The care home accommodates 38 residents.

Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.

Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.

Residents can enjoy delicious, nutritious home cooked meals of their choice.

Care Provided by The Knowles

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950From £950
Residential Dementia CareFrom £950From £950

Contact The Knowles to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Knowles Care Home Ltd
  • Private Owned

Person in charge

  • Sonya Kelly (Acting Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

The Knowles Reviews (141)

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9.6

The Knowles has a Review Score of 9.6 (9.629) out of 10, based on 32 reviews in the last 2 years. Over all time The Knowles has 141 reviews.

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Showing 141 reviews matching selected criteria
Review from Toni C (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

All staff are very respectful & welcoming. My mum has improved so much since being here, all staff have the best patience especially when it comes to my mum she can be very challenging. Love all the activities & games they host

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and for leaving us such positive feedback. We appreciate the recognition of our staff and it is a pleasure having your Mother reside with us - we will share the above with the team

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Review from Carrie S (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Staff go above and beyond to support residents and visitors. Love the face there are 2 lounges - a quiet one and a more social one. Room is well furnished and scrupulously clean. I feel mum is very well looked after. Thank you!

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Review from Debra P (Wife of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

Always greeted with a smile and by my name. Friendly staff are are always helpful and nothing to much trouble when you asked them something or in need of anything. Always kept updated with any changes by the seniors who are also very informative re GP visits and changes of medication. I feel that my husband is well cared for and kept safe in his environment.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and such positive feedback regarding our staff, it is great to read that you feel your husband is well cared for and safe at The Knowles. We will share the above with the team.

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Review from Tracy B (Stepdaughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

My stepdad has been very well looked after. His hygiene is excellent and is always clean and dressed. Hes fed and watered well. The staff are always friendly and helpful.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and leaving such poisitive feedback. We will share the above with the Team

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Review from Derek M (Relative of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

The staff are nice friendly and very polite they talk to the residents with respect and are very professional.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and recognition of our Staff team - we appreciate the time you have taken to leave your feedback

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Review from M I (Friend of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

My friend required a care home place urgently after a fall. The Knowles was fantastic. They had room available and my friend moved in that evening. The management and care staff were all very welcoming, caring and compassionate. My friend was very well cared for and kept safe until a full time care home was found for him.

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Review from John F (Respite Resident) published on 22 September 2025 Submitted via Website
Overall Experience
My first comment is we did not get the room we had booked! It was changed without our consent from 14 to 8 and proved to be very noisy! Secondly for £880 a week there was never any hot water in toilet hand basin (tepid at the best). Then none of the careers wore name badges.. On one occasion I had to wait 20 minutes from ringing my call button to be helped to the toilet when the need was urgent! Another time asking for my bedtime drink at 21.20pm it did not arrive until 22.45pm despite several reminders; no excuse other than I forgot. The food was boring dinner being Chicken or minced beef every day except Friday (fish & chips). On another time a young career did not know how to change

my catheter bag. Generally the staff in were always very busy and complained there was not enough of them; which I thoroughly agree with.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review. We apologise that we were unable to meet your expectations during your stay. Please see our response to your above comments. We changed your Bedroom following your request for an en-suite Room, and we consulted you beforehand. We explained we have TMV's fitted in our...  

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Review from S L (Daughter of Resident) published on 10 September 2025 Submitted via Website
Overall Experience

Would like to thank all the staff for taking good care of my mum, was always a pleasure to visit her here,the kindness and respect they gave us and my mum was outstanding was very happy to leave my mum at the Knowles care home knowing she was looked after with the highest of standards

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and for your outstanding feedback. It was a pleasure having your Mother reside with ourselves and it is great to read the staff took good care of your Mother. We will pass your feedback onto the team.

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Review from Sophie B (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card
Overall Experience

Since my mum has come here, she has been treated with nothing but respect. The care she has received has been outstanding. The staff are always friendly and welcoming when I come to visit too. Really happy!

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and outstanding feedback. It is a pleasure having your Mother reside with ourselves and we will share this review with our team.

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Review from Geraldine F (Resident / Service User) published on 1 August 2025 Submitted via Postal Card
Overall Experience

Since I have been here the staff have been caring and polite. I have had no issues want hope to stay here beyond my respite.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and for your feedback. It is a pleasure having you reside with ourselves.

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Review from D J (Daughter of Resident) published on 11 June 2025 Submitted via Website
Overall Experience

My mum just recently had a month's respite at the Knowles care home. We were very impressed. The staff were all so lovely from the office staff, to the cleaners, cook, carers. They were very respectful to my mum. They are all professional and caring and really made us feel happy about the difficult decision for her to go into respite. The rooms were lovely and so clean. The staff were very attentive and friendly. A special thank you to the carer who looked after mum and really did go the extra mile. I wouldn't hesitate to recommend this care home and if mum ever needed respite again we would ask for it here knowing how well she was looked after. A special thank you to the Knowles.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and outstanding feedback. It was a pleasure having your Mum reside with us at The Knowles and it is great to read the team made a difficult decision easy for yourselves - we will pass your review onto the team, wishing you and your family all the very best.

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Review from F S (Grandson of Resident) published on 6 May 2025 Submitted via Website
Overall Experience
I couldn't be more pleased with the care and environment at The Knowles. My Grandas has settled in so well, and it's been such a relief to see him not only comfortable but genuinely thriving. The transformation in his mood and overall wellbeing since moving in has been incredible.
The staff here are amazing-compassionate, professional, and always willing to go the extra mile. It's clear they care deeply about each resident, and that gives me real peace of mind. Knowing my loved one is in such capable and caring hands means everything.
The home itself is outstanding. From the warmth of the environment to the thoughtful touches in every detail, it's a place that truly feels like home. I'm so grateful to have found somewhere that provides not just care, but genuine quality of life.

Highly recommended to anyone looking for a place where their loved one will be safe, supported, and happy. 10/10

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review, it is a pleasure having your Grandfather reside with ourselves, we will pass your feedback onto the team

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Review from Abbas K (Friend of Resident) published on 6 May 2025 Submitted via Website
Overall Experience
I have a dear friend who lives in this care home, and I couldn't be happier with the care they receive. The staff are consistently kind, attentive, and genuinely compassionate. It's clear they go above and beyond to make sure every resident feels valued and well looked after.
What has impressed me just as much is the significant investment made into the environment. The home is not only clean and comfortable, but thoughtfully designed to feel welcoming and uplifting. The improvements to the living spaces and communal areas have really enhanced the overall atmosphere.

It gives me so much peace of mind to know my friend is in a place where their wellbeing is a true priority. Thank you to the team for all the hard work and care you provide-it really makes a difference.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and taking the time to leave us such positive feedback, we will share the above review with our team.

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Review from L M (Friend of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

My elderly friend came to The Knowles for a period of assessment following a week in hospital. Initially he was very anxious as he wanted to go home. On admission he was immediately made to feel extremely welcome and staff went to great lengths to put him at ease. With kindness and care he soon settled. When I have visited he seems content and looks well. The staff are wonderful and nothing seems too much trouble. They are amiable but professional. My friend thinks they are marvellous too and it's lovely to see their interactions with him. They find ways of lifting his spirits and it is nice to see some of my friend's pleasant cheekiness return. Thanks to staff at The Knowles he has lost a lot of his apprehension about what his future care might look like.

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Review from Simon W (Son of Resident) published on 11 April 2025 Submitted via Website
Overall Experience
Very attentive staff who deal with residents wiith compassion and care with some reosdents with extemely challengig behaviours.. I have visted some 50 times since my mother moved in 15 momths ago ( age 90) after a fall at home. She seems comfortable.. Although the staff are predominately from abroad they all work welll together and give the residents all the support they beed both mentally and physically.and i have no issies.

Medically or physically

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Review from Gary D (Son of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

The staff looked after my mother with care and kindness. It was initially unsettling for her but she told me she felt safe there and she was treated well. The staff do an amazing job in trying circumstances. They always kept me informed of anything that occurred regarding her health and rang me whenever my mum wanted to talk to me.

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Review from Yvonne J (Daughter-in-law of Resident) published on 27 March 2025 Submitted via Website
Overall Experience

We were horrified by what we found at this 'care home'. Our mum arrived from hospital late afternoon and we visited that evening. The smell on the lower floor was awful. At the age of 90 she was placed on the second floor although she is no longer able to manage stairs. She was unable to manage the security code for the lift. The home is shabby and not well maintained. Sheets were stained and of poor quality. After a sleepless night we removed her first thing on the next day. She was In the same clothing as the previous day and appeared unkemp. Staff initially did not know where she was. We found her in a communal room in the same chair she had been in the previous night. The tv was the only activity and staff all appeared to be 'busy' but not engaged with residents. This place is terrible and it's rating of requires improvement seems unjust it is at least inadequate which would be generous.

Reply from Abbas Nurmohamed, Director at The Knowles

Thanks for your feedback. Regarding your mother's room location, we notified the hospital discharge team the only vacant room was on the top floor and this was agreed to prior to admission. On cleanliness, we receive 5 ratings from visitors through our Digital Reception system, we work with the...  

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Review from J L (Daughter of Resident) published on 29 November 2024 Submitted via Website
Overall Experience

I just wanted to say a big thank you to Knowles Care Home for looking after Mum after her stay in hospital. All of the staff are lovely and kind to Mum, they give her lots of love and support. A special thank you to one staff member in particular, Mum adores her. Also a big thank you to three other specific staff members, can't thank you all enough, you are all an asset to the caring profession.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your outstanding review and and leaving us such positive feedback. We appreciate you recognising our staff and we are touched by your comments. We will share the above with our team.

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Review from K M (Daughter-in-law of Resident) published on 1 November 2024 Submitted via Postal Card
Overall Experience

The Knowles is a warm, caring place to live. The staff are very kind, loving and attentive to the needs of the residents. Some of the residents are very challenging and the staff are working extremely hard attending to their various needs. The home is clean and the rooms despite their age are neat and tidy.

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Review from L D (Friend of Resident) published on 7 October 2024 Submitted via Postal Card
Overall Experience

My friend has been here for a couple of weeks. The staff are friendly and helpful. The home is clean with lots to do.

Reply from Abbas Nurmohamed, Director at The Knowles

Thank you for your review and feedback. We appreciate you recognising the friendliness and helpfulness of our staff, we will share the above with the team who will be delighted to read your feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Knowles.

Upcoming Events

There are no upcoming events for The Knowles.

Awards / Recognitions (12)

  • 24 Jun 2019Recipient: The Knowles
  • 02 Oct 2018Recipient: The Knowles
  • 01 May 2018Recipient: The Knowles

Accreditations

There are no accreditations posted yet for The Knowles.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about The Knowles

What types of Care is The Knowles registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Knowles have?

There are 38 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at The Knowles?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Knowles to the centre of Coventry?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowles to verify any information. View our terms and conditions. The Knowles has an Enhanced Service -more info.