I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
The Knowles has a Review Score of 9.6 (9.639) out of 10, based on 27 reviews in the last 2 years.
Over all time The Knowles has 142 reviews.
My Cousin has settled very well since transfering from hospital. Staff have been welcoming, very caring and attentive. They show excellent professionalism and knowledge. My cousin has made excellent progress.
My Cousin has settled very well since transfering from hospital. Staff have been welcoming, very caring and attentive. They show excellent professionalism and knowledge. My cousin has made excellent progress.
All staff are very respectful & welcoming. My mum has improved so much since being here, all staff have the best patience especially when it comes to my mum she can be very challenging. Love all the activities & games they host
All staff are very respectful & welcoming. My mum has improved so much since being here, all staff have the best patience especially when it comes to my mum she can be very challenging. Love all the activities & games they host
Thank you for your review and for leaving us such positive feedback. We appreciate the recognition of our staff and it is a pleasure having your Mother reside with us - we will share the above with the team
Staff go above and beyond to support residents and visitors. Love the face there are 2 lounges - a quiet one and a more social one. Room is well furnished and scrupulously clean. I feel mum is very well looked after. Thank you!
Staff go above and beyond to support residents and visitors. Love the face there are 2 lounges - a quiet one and a more social one. Room is well furnished and scrupulously clean. I feel mum is very well looked after. Thank you!
Always greeted with a smile and by my name. Friendly staff are are always helpful and nothing to much trouble when you asked them something or in need of anything. Always kept updated with any changes by the seniors who are also very informative re GP visits and changes of medication. I feel that...
Always greeted with a smile and by my name. Friendly staff are are always helpful and nothing to much trouble when you asked them something or in need of anything. Always kept updated with any changes by the seniors who are also very informative re GP visits and changes of medication. I feel that my husband is well cared for and kept safe in his environment.
Thank you for your review and such positive feedback regarding our staff, it is great to read that you feel your husband is well cared for and safe at The Knowles. We will share the above with the team.
My stepdad has been very well looked after. His hygiene is excellent and is always clean and dressed. Hes fed and watered well. The staff are always friendly and helpful.
My stepdad has been very well looked after. His hygiene is excellent and is always clean and dressed. Hes fed and watered well. The staff are always friendly and helpful.
Thank you for your review and leaving such poisitive feedback. We will share the above with the Team
The staff are nice friendly and very polite they talk to the residents with respect and are very professional.
The staff are nice friendly and very polite they talk to the residents with respect and are very professional.
Thank you for your review and recognition of our Staff team - we appreciate the time you have taken to leave your feedback
My friend required a care home place urgently after a fall. The Knowles was fantastic. They had room available and my friend moved in that evening. The management and care staff were all very welcoming, caring and compassionate. My friend was very well cared for and kept safe until a full time care...
My friend required a care home place urgently after a fall. The Knowles was fantastic. They had room available and my friend moved in that evening. The management and care staff were all very welcoming, caring and compassionate. My friend was very well cared for and kept safe until a full time care home was found for him.
My first comment is we did not get the room we had booked! It was changed without our consent from 14 to 8 and proved to be very noisy! Secondly for £880 a week there was never any hot water in toilet hand basin (tepid at the best). Then none of the careers wore name badges.. On one occasion I had...
my catheter bag. Generally the staff in were always very busy and complained there was not enough of them; which I thoroughly agree with.
Thank you for your review. We apologise that we were unable to meet your expectations during your stay. Please see our response to your above comments. We changed your Bedroom following your request for an en-suite Room, and we consulted you beforehand. We explained we have TMV's fitted in our...
Thank you for your review. We apologise that we were unable to meet your expectations during your stay. Please see our response to your above comments. We changed your Bedroom following your request for an en-suite Room, and we consulted you beforehand. We explained we have TMV's fitted in our sinks and showers set at 41 degrees to prevent scalding and this is our policy throughout the Home. We have analysed our nurse call tracking system and your call bell did not ring for 20 minutes, unanswered alerts above 60 seconds goes straight to emergency and notifies Management straight away which was not the case either at any point during your stay.We were inspected and rated GOOD by CQC in September 2025 who were happy our adequate staffing levels, happy with our training and staff competency records around Catheter Care and meal time experiences for Resident's. Once again we apologise if your experience at The Knowles was not what you expected, and we wish you all the very best for the future.
Would like to thank all the staff for taking good care of my mum, was always a pleasure to visit her here,the kindness and respect they gave us and my mum was outstanding was very happy to leave my mum at the Knowles care home knowing she was looked after with the highest of standards
Would like to thank all the staff for taking good care of my mum, was always a pleasure to visit her here,the kindness and respect they gave us and my mum was outstanding was very happy to leave my mum at the Knowles care home knowing she was looked after with the highest of standards
Thank you for your review and for your outstanding feedback. It was a pleasure having your Mother reside with ourselves and it is great to read the staff took good care of your Mother. We will pass your feedback onto the team.
Since my mum has come here, she has been treated with nothing but respect. The care she has received has been outstanding. The staff are always friendly and welcoming when I come to visit too. Really happy!
Since my mum has come here, she has been treated with nothing but respect. The care she has received has been outstanding. The staff are always friendly and welcoming when I come to visit too. Really happy!
Thank you for your review and outstanding feedback. It is a pleasure having your Mother reside with ourselves and we will share this review with our team.
Since I have been here the staff have been caring and polite. I have had no issues want hope to stay here beyond my respite.
Since I have been here the staff have been caring and polite. I have had no issues want hope to stay here beyond my respite.
Thank you for your review and for your feedback. It is a pleasure having you reside with ourselves.
My mum just recently had a month's respite at the Knowles care home. We were very impressed. The staff were all so lovely from the office staff, to the cleaners, cook, carers. They were very respectful to my mum. They are all professional and caring and really made us feel happy about the...
My mum just recently had a month's respite at the Knowles care home. We were very impressed. The staff were all so lovely from the office staff, to the cleaners, cook, carers. They were very respectful to my mum. They are all professional and caring and really made us feel happy about the difficult decision for her to go into respite. The rooms were lovely and so clean. The staff were very attentive and friendly. A special thank you to the carer who looked after mum and really did go the extra mile. I wouldn't hesitate to recommend this care home and if mum ever needed respite again we would ask for it here knowing how well she was looked after. A special thank you to the Knowles.
Thank you for your review and outstanding feedback. It was a pleasure having your Mum reside with us at The Knowles and it is great to read the team made a difficult decision easy for yourselves - we will pass your review onto the team, wishing you and your family all the very best.
The staff here...
Highly recommended to anyone looking for a place where their loved one will be safe, supported, and happy. 10/10
Thank you for your review, it is a pleasure having your Grandfather reside with ourselves, we will pass your feedback onto the team
What has impressed me...
It gives me so much peace of mind to know my friend is in a place where their wellbeing is a true priority. Thank you to the team for all the hard work and care you provide-it really makes a difference.
Thank you for your review and taking the time to leave us such positive feedback, we will share the above review with our team.
My elderly friend came to The Knowles for a period of assessment following a week in hospital. Initially he was very anxious as he wanted to go home. On admission he was immediately made to feel extremely welcome and staff went to great lengths to put him at ease. With kindness and care he soon...
My elderly friend came to The Knowles for a period of assessment following a week in hospital. Initially he was very anxious as he wanted to go home. On admission he was immediately made to feel extremely welcome and staff went to great lengths to put him at ease. With kindness and care he soon settled. When I have visited he seems content and looks well. The staff are wonderful and nothing seems too much trouble. They are amiable but professional. My friend thinks they are marvellous too and it's lovely to see their interactions with him. They find ways of lifting his spirits and it is nice to see some of my friend's pleasant cheekiness return. Thanks to staff at The Knowles he has lost a lot of his apprehension about what his future care might look like.
Very attentive staff who deal with residents wiith compassion and care with some reosdents with extemely challengig behaviours.. I have visted some 50 times since my mother moved in 15 momths ago ( age 90) after a fall at home. She seems comfortable.. Although the staff are predominately from...
Medically or physically
The staff looked after my mother with care and kindness. It was initially unsettling for her but she told me she felt safe there and she was treated well. The staff do an amazing job in trying circumstances. They always kept me informed of anything that occurred regarding her health and rang me...
The staff looked after my mother with care and kindness. It was initially unsettling for her but she told me she felt safe there and she was treated well. The staff do an amazing job in trying circumstances. They always kept me informed of anything that occurred regarding her health and rang me whenever my mum wanted to talk to me.
We were horrified by what we found at this 'care home'. Our mum arrived from hospital late afternoon and we visited that evening. The smell on the lower floor was awful. At the age of 90 she was placed on the second floor although she is no longer able to manage stairs. She was unable to manage the...
We were horrified by what we found at this 'care home'. Our mum arrived from hospital late afternoon and we visited that evening. The smell on the lower floor was awful. At the age of 90 she was placed on the second floor although she is no longer able to manage stairs. She was unable to manage the security code for the lift. The home is shabby and not well maintained. Sheets were stained and of poor quality. After a sleepless night we removed her first thing on the next day. She was In the same clothing as the previous day and appeared unkemp. Staff initially did not know where she was. We found her in a communal room in the same chair she had been in the previous night. The tv was the only activity and staff all appeared to be 'busy' but not engaged with residents. This place is terrible and it's rating of requires improvement seems unjust it is at least inadequate which would be generous.
Thanks for your feedback. Regarding your mother's room location, we notified the hospital discharge team the only vacant room was on the top floor and this was agreed to prior to admission. On cleanliness, we receive 5 ratings from visitors through our Digital Reception system, we work with the...
Thanks for your feedback. Regarding your mother's room location, we notified the hospital discharge team the only vacant room was on the top floor and this was agreed to prior to admission. On cleanliness, we receive 5 ratings from visitors through our Digital Reception system, we work with the Infection Control Team, their audits confirm high standards, including the quality of our linen. Regarding your comment of the home as "shabby" or "not well maintained," we recently underwent major refurbishment, this is evident in our updated facilities shown in our photos and reviews from families. Regarding your mother's clothes and appearance, care records confirm her clothes were changed in the morning, and our CCTV footage supports this. We have previously responded to you by email and invited you in to hear your concerns. We also referred the matter to Adult Social Care for independent review, Their investigation did not substantiate the concerns raised.
I just wanted to say a big thank you to Knowles Care Home for looking after Mum after her stay in hospital. All of the staff are lovely and kind to Mum, they give her lots of love and support. A special thank you to one staff member in particular, Mum adores her. Also a big thank you to three other...
I just wanted to say a big thank you to Knowles Care Home for looking after Mum after her stay in hospital. All of the staff are lovely and kind to Mum, they give her lots of love and support. A special thank you to one staff member in particular, Mum adores her. Also a big thank you to three other specific staff members, can't thank you all enough, you are all an asset to the caring profession.
Thank you for your outstanding review and and leaving us such positive feedback. We appreciate you recognising our staff and we are touched by your comments. We will share the above with our team.
The Knowles is a warm, caring place to live. The staff are very kind, loving and attentive to the needs of the residents. Some of the residents are very challenging and the staff are working extremely hard attending to their various needs. The home is clean and the rooms despite their age are neat...
The Knowles is a warm, caring place to live. The staff are very kind, loving and attentive to the needs of the residents. Some of the residents are very challenging and the staff are working extremely hard attending to their various needs. The home is clean and the rooms despite their age are neat and tidy.
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Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 38 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
3.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowles to verify any information. View our terms and conditions. The Knowles has an Enhanced Service -what an Enhanced Service includes.