I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
The Knowles has a Review Score of 9.6 (9.639) out of 10, based on 27 reviews in the last 2 years.
Over all time The Knowles has 142 reviews.
The staff are very friendly. The manager is very approachable and helpful. Senior staff is always happy to help. My husband has settled in very well and is so happy here.
The staff are very friendly. The manager is very approachable and helpful. Senior staff is always happy to help. My husband has settled in very well and is so happy here.
Thank you for your review and acknowledging our staffing and management team. It is great to read your husband is very settled and happy at The Knowles. We appreciate your feedback.
My dad has been here for 3 weeks now and I am very happy with everything. Dad has a great room with his own toilet and big space. The facilities are all good, the day rooms, toilets and dining room. Staff are great, one staff member in particular has been amazing and goes above and beyond to help...
My dad has been here for 3 weeks now and I am very happy with everything. Dad has a great room with his own toilet and big space. The facilities are all good, the day rooms, toilets and dining room. Staff are great, one staff member in particular has been amazing and goes above and beyond to help us. A secure building which is great as it reassures no one is getting out.
Thank you for your review. It is great to read you are happy with the services provided at The Knowles and for the outstanding feedback. We will share your review with our team, and thank you once again.
My mum moved into The Knowles on 13/09/2023 and since being here has received first-class service whilst settling into her new surroundings. The staff are very helpful and extremely friendly to all residents and visitors.
My mum moved into The Knowles on 13/09/2023 and since being here has received first-class service whilst settling into her new surroundings. The staff are very helpful and extremely friendly to all residents and visitors.
Thank you for your positive review and for recognising the friendliness and helpfulness of our staff. We will share your review with the team.
Excellent service, kind, respectful.
Excellent service, kind, respectful.
Thank you for your positive review and outstanding feedback. We will share your review with our team
Staff are very helpful.
Staff are very helpful.
Thank you for your review and recognising the professionalism, friendliness and helpfulness of our staff. We will share your review with our team.
My daughter and I cannot express our gratitude and praise for The Knowles care home. The manager and carers are so kind and compassionate. My husband was so well looked after by them all and to us during our everyday visits. The care home is outstanding in every way, second to none.
My daughter and I cannot express our gratitude and praise for The Knowles care home. The manager and carers are so kind and compassionate. My husband was so well looked after by them all and to us during our everyday visits. The care home is outstanding in every way, second to none.
Thank you for your review and kind words. It is great to read the Management and staffing team were both kind and compassionate and you felt your husband was well looked after, it was a pleasure caring for your husband we wish you and your family all the very best.
My dad spent the last weeks of his life at The Knowles care home and I can say that his care was second to none. The care and compassion he was shown were heartwarming and nothing was too much trouble for the wonderful staff and manager! They made us feel incredibly welcome and I would highly...
My dad spent the last weeks of his life at The Knowles care home and I can say that his care was second to none. The care and compassion he was shown were heartwarming and nothing was too much trouble for the wonderful staff and manager! They made us feel incredibly welcome and I would highly recommend this dementia care home.
Thank you for your positive review and recognising our staff and management team along with recommending The Knowles. Your review is highly appreciated and we will share it with our team.
After new decorating throughout the home, the feeling of organisation, the staff, as have always been, are caring and patient. I've seen them stop whatever they are doing to take people to the toilet (which can be a long job) and changing clothes sometimes. If we have any questions they are always...
After new decorating throughout the home, the feeling of organisation, the staff, as have always been, are caring and patient. I've seen them stop whatever they are doing to take people to the toilet (which can be a long job) and changing clothes sometimes. If we have any questions they are always answered. The cleaner, laundry girl, young men and women and older staff are genuinely caring. We are at peace knowing our mother is protected.
Thank you for your review and positive feedback and it is great to read you are at peace knowing your mother is protected. Thank you, once again, for your review and we will share it with the team.
My mum has been at The Knowles for a long time and is doing very well thanks to their care. If there's anything she needs, they see to it. When we visit her, they offer us dinner as well. Great care home.
My mum has been at The Knowles for a long time and is doing very well thanks to their care. If there's anything she needs, they see to it. When we visit her, they offer us dinner as well. Great care home.
Thank you for your review and recognising the patience of our staff team, we will share your review with the team and thank you once again.
Overall, I find the home very pleasant. The staff are all very polite and good to the service users. I like that the service users have always got or get drinks, perhaps encouragement to drink would help. The curtains/bed linen could do with updating and perhaps a shelf in the room for personal...
Overall, I find the home very pleasant. The staff are all very polite and good to the service users. I like that the service users have always got or get drinks, perhaps encouragement to drink would help. The curtains/bed linen could do with updating and perhaps a shelf in the room for personal possessions. I did mention to the manager that I thought the carpets could do with being replaced with vinyl flooring as it is more hygienic, he assured me that they have started to update the upstairs and will include getting rid of carpets. Bigger TV would be a good idea in the lounge. I always get offered a hot drink.
Thank you for your review and commending our staff team. We have noted your suggestions for improvement with regard to the environment and works are currently underway. One wing of the home is fully complete while the second is due to be complete by 26/05/2023, we are happy to give you a tour of...
Thank you for your review and commending our staff team. We have noted your suggestions for improvement with regard to the environment and works are currently underway. One wing of the home is fully complete while the second is due to be complete by 26/05/2023, we are happy to give you a tour of the extensive improvements made to The Knowles and upgrade of the environment. Thank you once again for your review and your suggestions, which have been included in our "continuous improvement plan".
I find the staff to be very helpful and friendly, the management really seems to care for the residents. I could not ask for a better care home for my grandad.
I find the staff to be very helpful and friendly, the management really seems to care for the residents. I could not ask for a better care home for my grandad.
Thank you for such a positive review and commending our staff and management team, we will share your review with the staff who will be delighted to read your feedback.
Excellent, great home to come to. Management is very good, 10/10. The food is superb, really good, great cooks. The staff are very good to all the people. You would be hard-pressed to find one better. Great home to come to.
Excellent, great home to come to. Management is very good, 10/10. The food is superb, really good, great cooks. The staff are very good to all the people. You would be hard-pressed to find one better. Great home to come to.
Thank you for your outstanding review and for recognising the great work our staff do, we will share your review with the team.
They look after my grandad very well with his Parkinson's.
They look after my grandad very well with his Parkinson's.
Thank you for reviewing The Knowles care home, we are pleased to read the team at The Knowles look after your grandad very well and will share your review with the team.
All round excellent experience.
All round excellent experience.
Thank you for such a positive review and commending The Knowles for an "All round excellent experience". Your review is highly appreciated.
When visiting my brother-in-law, I always find the staff to be very friendly, helpful and efficient. Activities for all residents are very stimulating, especially the singer. I always know that when I leave, my brother-in-law is in safe hands.
When visiting my brother-in-law, I always find the staff to be very friendly, helpful and efficient. Activities for all residents are very stimulating, especially the singer. I always know that when I leave, my brother-in-law is in safe hands.
Thank you for your review and thank you for acknowledging the great work our staff carry out. We have a live singer at The Knowles every Wednesday afternoon, put your dancing shoes on and feel free to drop by!
My mum has been here for a couple of weeks. The staff and the manager have been wonderful with her. Helping her with her needs, encouraging her to be more mobile and to eat. Mum is settling well with all the lovely carers helping her.
My mum has been here for a couple of weeks. The staff and the manager have been wonderful with her. Helping her with her needs, encouraging her to be more mobile and to eat. Mum is settling well with all the lovely carers helping her.
Hi Sarah, thank you for leaving us such a positive review. It is great to read the Team have helped your Mother settle in, we will share your review with the team at The Knowles.
Very good staff, excellent service and very caring.
Very good staff, excellent service and very caring.
Hi Paul, thank you for your positive review and feedback. We will share your review with the Team who will be delighted to receive your feedback.
I can't praise the staff enough. They are always there looking after my dad's needs. They are very conscious of Covid and everyone's well-being. They keep us up to date with Dad's well-being. They have also been fantastic in the way they dealt with the passing of my mum over the last few days. Once...
I can't praise the staff enough. They are always there looking after my dad's needs. They are very conscious of Covid and everyone's well-being. They keep us up to date with Dad's well-being. They have also been fantastic in the way they dealt with the passing of my mum over the last few days. Once again, I can't thank them enough.
They look after my mother-in-law well, and I know she is in safe hands.
They look after my mother-in-law well, and I know she is in safe hands.
Thank you for commending our staff, and we are happy to read that you feel your mother-in-law is in safe hands. We will share your review with the team at The Knowles.
My mum has settled really well at The Knowles and that is because the staff and management are very nice and do an excellent job of caring for my mum. Very clean and her room is very good.
My mum has settled really well at The Knowles and that is because the staff and management are very nice and do an excellent job of caring for my mum. Very clean and her room is very good.
Thank you for taking the time to leave a review. We are so pleased to hear your mum has settled in really well at the Knowles and that you are happy with the level of care and service she is receiving.
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