I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
The Knowles has a Review Score of 9.6 (9.639) out of 10, based on 27 reviews in the last 2 years.
Over all time The Knowles has 142 reviews.
My friend has been here for a couple of weeks. The staff are friendly and helpful. The home is clean with lots to do.
My friend has been here for a couple of weeks. The staff are friendly and helpful. The home is clean with lots to do.
Thank you for your review and feedback. We appreciate you recognising the friendliness and helpfulness of our staff, we will share the above with the team who will be delighted to read your feedback.
The staff are very helpful, kind and caring. The home offers lots of activities and my friend is always happy and the staff have a laugh with her.
The staff are very helpful, kind and caring. The home offers lots of activities and my friend is always happy and the staff have a laugh with her.
Thank you for your review and your feedback, it is great to read that you feel the staff are helpful, kind and caring. We will share the above with the team.
Mum arrived here after 2 weeks of convalescence, she was unhappy and not well. After only a few days here she is a different person, back to her old self. She can't praise the staff enough. She is happy, well fed and looked after. Thank you.
Mum arrived here after 2 weeks of convalescence, she was unhappy and not well. After only a few days here she is a different person, back to her old self. She can't praise the staff enough. She is happy, well fed and looked after. Thank you.
Thank you for your review. It is reassuring to read your Mother has bounced back to her normal self while at The Knowles and it is great to read that your Mother is happy while residing with ourselves. Your review is highly appreciated.
I liked the home after being shown around by the manager. Safety was paramount as my mother walked around at night. I liked the fact she couldn't get up and down the stairs. The care is very good and all the carers have a positive outlook. My mother has settled in very well and seems content.
I liked the home after being shown around by the manager. Safety was paramount as my mother walked around at night. I liked the fact she couldn't get up and down the stairs. The care is very good and all the carers have a positive outlook. My mother has settled in very well and seems content.
Thank you for your review and feedback. Safety is certainly paramount to ourselves at The Knowles and we appreciate your recognising the high quality of care delivered to our resident, it is also great to read your Mother has settled in very well with ourselves.
Went to see my friend and had questions about how she had been since I was not able to see her for a few weeks. All the staff, including the manager, took the time to explain properly. I am now confident and feel more at ease knowing that my friend is being supported and being taken care of...
Went to see my friend and had questions about how she had been since I was not able to see her for a few weeks. All the staff, including the manager, took the time to explain properly. I am now confident and feel more at ease knowing that my friend is being supported and being taken care of regarding all her physical, financial and well-being.
Thank you for your review and feedback. It is great to read you have confidence in The Knowles and you are at ease while your friend resides with ourselves. We appreciate your feedback and we will share the review with our team.
My uncle always looks really happy when I visit. The staff are so kind and are always so happy to assist with anything needed. Staff have recently supported him with shopping and it is really heartwarming to see. He always has the footy on and I'm sure that's where he loves most! Overall my uncle...
My uncle always looks really happy when I visit. The staff are so kind and are always so happy to assist with anything needed. Staff have recently supported him with shopping and it is really heartwarming to see. He always has the footy on and I'm sure that's where he loves most! Overall my uncle is more than happy to call The Knowles home and I am too.
Thank you for your review and feedback. It is great to read that your Uncle is really happy at The Knowles along with recognition of our staff team who are our greatest asset. We will pass your feedback onto the team, many thanks.
Lovely welcome on reception. Made to feel at home immediately, made like a welcome to a family home.
Lovely welcome on reception. Made to feel at home immediately, made like a welcome to a family home.
Thank you for your review, it is great to read that you have received great hospitality at The Knowles. We appreciate your feedback.
Good care, senior carer was very good and friendly. Atmosphere is ok and it is overall ok.
Good care, senior carer was very good and friendly. Atmosphere is ok and it is overall ok.
My stepfather is very happy to be staying at The Knowles and would dearly love to stay here after his assessment. We hope he can as this is my stepfather's 'happy place'.
My stepfather is very happy to be staying at The Knowles and would dearly love to stay here after his assessment. We hope he can as this is my stepfather's 'happy place'.
Thank you for your review, it is great to read your feedback and very reassuring to hear The Knowles is your Stepfather's "Happy Place". We appreciate your feedback once again.
Really pleased with the care and support given to my stepgrandad. He has really settled well and doesn't want to leave. He has lots of compliments for the staff, how kind the staff are to him and the fact he is treated with dignity and respect.
Really pleased with the care and support given to my stepgrandad. He has really settled well and doesn't want to leave. He has lots of compliments for the staff, how kind the staff are to him and the fact he is treated with dignity and respect.
Thank you for your review and for your feedback. We will share the above with our team who will be delighted to read the above.
Mum has settled in here very well. She says that the staff are friendly and smiling all the time and that she feels that they are her friends. She has had bad experiences in previous homes, so it is lovely to see her so happy and settled here. From a visitor's point of view, we always feel welcome...
Mum has settled in here very well. She says that the staff are friendly and smiling all the time and that she feels that they are her friends. She has had bad experiences in previous homes, so it is lovely to see her so happy and settled here. From a visitor's point of view, we always feel welcome and can see that the staff have a caring and respectful attitude towards all of the residents.
Thank you for your review and your positive feedback. It is great to read your Mother is settled at The Knowles and thank you for recognising our staff - we will pass your feedback onto our team.
The most beautiful thing about this home is the smiles and kindness from each and every one of the staff. My mum wanted to go home on day one, by day four she doesn't want to leave. The food is great, Mum loves it. I've just asked Mum about she feels and she says 'I love it here', it's the best...
The most beautiful thing about this home is the smiles and kindness from each and every one of the staff. My mum wanted to go home on day one, by day four she doesn't want to leave. The food is great, Mum loves it. I've just asked Mum about she feels and she says 'I love it here', it's the best place she's ever been. Thanks to this home, God bless all of them who work here.
Thank you for your review and for the recognition of our staff. It is great to read such positive feedback, we will share the above with our staff.
My mother-in-law has been resident at The Knowles for about two years. The staff were wonderful then and are wonderful now. The building and facilities were tired but have been subject to a great update. My mother-in-law is happy and content and so are we.
My mother-in-law has been resident at The Knowles for about two years. The staff were wonderful then and are wonderful now. The building and facilities were tired but have been subject to a great update. My mother-in-law is happy and content and so are we.
Thank you for your review and your great feedback. We appreciate you recognising our staff team and it is great to read your Mother-in-law is happy and content at The Knowles, we will share the above with our Team.
Very welcoming, very clean. Mum doesn't seem to mix well but everyone is trying to include her.
Very welcoming, very clean. Mum doesn't seem to mix well but everyone is trying to include her.
Thank you for your review and the great feedback you have left us. It is our priority to ensure our residents lead rich and fulfilling lives at The Knowles, and we will continue to encourage your mother to ensure she takes part in the activities which are meaningful to her.
I try to visit my family friend as often as I can, when visiting the home is always welcoming. The staff are friendly and helpful.
I try to visit my family friend as often as I can, when visiting the home is always welcoming. The staff are friendly and helpful.
Staff are always welcoming and friendly. The home decor is very refreshing. My friend has a good relationship with all the staff and is always smiling.
Staff are always welcoming and friendly. The home decor is very refreshing. My friend has a good relationship with all the staff and is always smiling.
I would like to say how amazing a particular staff member is in The Knowles. She is very caring, and helpful and has my grandad's best interests at heart.
I would like to say how amazing a particular staff member is in The Knowles. She is very caring, and helpful and has my grandad's best interests at heart.
A particular member of staff here at The Knowles is number one, excellent service! She shows so much care for my dad.
A particular member of staff here at The Knowles is number one, excellent service! She shows so much care for my dad.
Overall very good.
Overall very good.
Thank you for your review, it is highly appreciated.
Very good here, all staff very helpful and friendly.
Very good here, all staff very helpful and friendly.
Thank you for your feedback, we appreciate you taking the time to leave this review and for recognising the helpfulness and friendliness of our staff team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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