I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
Care Provided by The Knowles
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Knowles Care Home Ltd
- Private Owned
Person in charge
- Sonya Kelly (Acting Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
The Knowles Reviews (141)
The Knowles has a Review Score of 9.6 (9.629) out of 10, based on 32 reviews in the last 2 years.
Over all time The Knowles has 141 reviews.
I find the staff very friendly and helpful. There are plenty of activities for the residents to do if they choose to. My mum loves the food and all the staff help her with all her needs. Great to get back to some sort of normality with trips having started again.
Thank you for taking the time to leave us a review. We are so pleased to hear that your mum is enjoying the food and activities at the Knowles and that you find our team very helpful. We are so happy that our residents are once again able to enjoy day trips. Thank you.
Since being able to go into the home I have found a warm and welcoming environment and staff who take the time to listen to ensure Mum is cared for in the way I would like and expect. Any concerns I have are dealt with promptly and professionally. Mum is very happy here.
Thank you for taking the time to leave us a review. We are so pleased to hear that your mum is enjoying her time here at The Knowles and that our team have been helpful and courteous. We are so pleased to finally be able to welcome you into our home and that our level of service is meeting your expectations in a prompt and professional manner. Thank you.
As a daughter, my experience here at The Knowles has been exceptional. I can't fault anything. The staff are so understanding of the needs of my parents. I know when I leave after a visit my parents are content, happy and safe which makes me happy. Also, the activities (music etc) have made such a difference to them both.
Thank you for taking the time to leave us a review. We are so pleased to hear your experience has been exceptional and that your parents are enjoying life at The Knowles. Thank you.
My mother has been at The Knowles for some 10 months now. I am wholly confident that her needs are met all the time. She often tells me so too. The staff are very friendly, helpful and always answer fully any questions I may have. Mum is very happy there and as a family, that gives us a great deal of peace of mind. Nothing is too much trouble.
Thank you for taking the time to leave us a review. We are so pleased to hear that your mum is happy with her life at The Knowles and that it has brought your family peace of mind. Thank you.
Would like to thank the Deputy Manager for the fantastic set-up she did for my parents on their anniversary. My dad was so happy and surprised. Mom has been at The Knowles less than a year, so it has been hard for him to adjust. It is expected she has the care and treated with dignity with dementia as she lived when without dementia. Mom is settled although there were a few hiccups with other matters but this is slowly getting better. The Knowle would be lost without the Deputy Manager as you can always count on her.
I would like to say a massive thank you to the deputy manager and all the staff that put so much effort into Mother’s Day. The home was decorated beautifully - the tables in the dining rooms were decorated with balloons, flowers and beautiful table clothes - it was a credit to the deputy manager and all the staff. The residents all seemed very happy, chatting and listening to relaxing music. This is our Mum's first Mother’s Day at the Knowles and the deputy manager and her team made it so, so lovely for my sister and I to join Mum for lunch - the food was excellent. Thank you to everyone involved.
Thank you for taking the time to leave us a review. It was our pleasure to make this year's Mother's Day special for all our residents to celebrate with their children. We are so pleased to hear that your mum enjoyed the day along with the food and that you and your sister were able to join us for lunch. Thank you.
I just wanted to acknowledge the time, effort and thought the Knowles staff put in to creating such a very special Mother’s Day for all of the residents. It was clear to see they had all worked really hard to make the day very special for all - the dining tables looked absolutely beautiful - with so much attention to detail and the atmosphere with everyone sitting down to lunch was vibrant, with lots of happy chatter and lovely background music. Mother’s Day is always very tough but the day was so special for so many - cannot thank you all enough.
Both of my parents became residents of The Knowles approximately 2 1/2 years ago and very quickly adjusted to residential living. They were very content with this change in their living conditions and adapted quickly. I have never heard my mother say anything negative about her day-to-day living and she is in a much happier and contented frame of mind than I have witnessed in a long time. From what I have observed I would certainly recommend The Knowles.
Both my parents have been residents, sadly my father passed away. The care and compassion shown to my mother and the family have been excellent. The staff has supported my mum every step of the way. They have always ensured I am aware of any concerns they may have. During the last year during COVID, they have where possible ensured visits are possible.
I am pleased to comment on my wife care at The Knowles. The manager and all her staff are excellent. Nothing is too much trouble for them. This is a tremendous fie life for me, as I know my wife care and needs are met by a wonderful caring team who treat her with respect and dignity. I would recommend The Knowles to anyone; it's such a lovely place.
I really like the use of the pod. Thank you all so much for your hard work and everything you all do.
I love it here. I have lots of new friends. The food is lovely, and the staff are wonderful.
I am very happy here.
I’d rate this home 10/10, it’s really lovely. Keep up the good work, the manager and her team make this home so special. Well done everyone!
Overall care has been extremely good. The carers are consistently sympathetic to the needs of residents and are good-natured whilst carrying out their duties.
I am extremely pleased with the care my parents are receiving. The staff, including the care home manager, are fantastic, very conscientious, hardworking and kind. They are very attentive to the resident's needs. I have no regrets and am very happy that my parents are resident in this home. The staff show exceptional kindness to the residents and are always pleasant and cheerful to residents and relatives. I have nothing but praise and gratitude for all the staff.
I have found the manager and all the staff lovely and however busy they are they always had time to talk to me and reassure me.
There is a lovely atmosphere around the place and I am happy I can come away knowing they are doing their best for Mum and she is looked after.
Very pleased with how our mother is being looked after at a high standard.
Felt very homely when I first went to visit and has stayed the same love visiting my friend and she loves it here. The staff are always around very cheerful and doing things with the residents. Excellent.
I am very happy with the care shown to my father. The staff are very friendly and helpful. My father is happy and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Knowles.
There are no upcoming events for The Knowles.
Awards / Recognitions (12)
- 24 Jun 2019Recipient: The Knowles
- 02 Oct 2018Recipient: The Knowles
- 01 May 2018Recipient: The Knowles
Accreditations
There are no accreditations posted yet for The Knowles.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowles to verify any information. View our terms and conditions. The Knowles has an Enhanced Service -more info.