Godiva Lodge

Heath Crescent, Stoke Heath, Coventry CV2 4PR
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9.5 51 Reviews
  • Godiva Lodge, Coventry
Anchor’s Godiva Lodge in Coventry is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents and it is located near Stoke Heath with good road and public transport links.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customers' expectations.
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Care Provided by Godiva Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Godiva Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Godiva Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Ciara Monaghan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Godiva Lodge.

Parking

  • There is onsite parking, including disabled spaces.

Godiva Lodge Reviews (51)

9.5

Godiva Lodge has a Review Score of 9.5 (9.513) out of 10, based on 17 reviews in the last 2 years.
Over all time Godiva Lodge has 51 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Godiva Lodge
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Total of 51, showing 1-20
Review from T B (Daughter of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is generally well looked after and encouraged to do activities. The staff always use her name and have chats with her. Her room is always clean and tidy. Any feedback is positively received by the management and action taken. The team are kind and helpful to my mum and myself.
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Review from M D (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Godiva Lodge is a lovely home. Management are available at all times - staff understand my husbands needs and really do look after him.
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Review from S T (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really impressed with the home and the staff. Dad has settled in well and is happy. Food is all home cooked and family have the option of eating with the residents. Plenty of activities each day and a beautiful garden with plenty of seating. So good to have 'peace of mind' that dad is happy and well
cared for. Can't fault the home to be honest.
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Review from J F (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, dad is well cared for and as content as he could be although away from home. Staff are friendly, compassionate and helpful. Room is always clean and tidy. 5 star from me.
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Review from M P (Son of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was reassigned to Godiva Lodge when her last care home closed in late 2025, despite the very short notice the transfer was smooth and the team at Godiva have been superb and welcoming. My mothers care is exemplary, physically she looks the best, regrettably her dementia inevitably progresses
but the team at Godiva are compassionate and expertly look after her mental health needs as well as her physical.
I live about 4 hours away from Coventry so am unable to visit as frequently as I would like but the team at Godiva are great communicators and keep me updated. I trust the team at Godiva Lodge and feel reassured that my mother is in receipt of the best care 24/7.
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Review from Alan C (Husband of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A superb care home. Bright and airy with excellent facilities. Carers are kind and considerate, and visits are enjoyable. Thank you to all of you.
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Review from Eileen L (Wife of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff was very caring and looked after my husband well. Had a laugh with them. Keep up the good work.
Reply from Ciara Monaghan, Manager at Godiva LodgeThank you for taking the time to review Godiva Lodge and we are pleased that you rate our care/ support as very good. We're glad you are happy with Godiva Lodge, where I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
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Review from K S (Granddaughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We sadly lost our beautiful nan recently, after she spent 9 months living in Godiva Lodge. Those months were some of the happiest of her life, even while living with dementia. From the very first day, the staff didn't just care for Nan - they loved her. They treated her with kindness, patience and dignity,
and they gave her so much joy. She wasn't always easy, but they embraced her for who she was and built the most special relationships with her. They also cared for us as her family, wrapping us in support and making us feel part of their family too. The events and special days they organised gave us precious time and memories with Nan that we will carry in our hearts forever. No words will ever be enough to thank them. The love, compassion and respect they show their residents is extraordinary, and we will be forever grateful to everyone at Godiva Lodge for the way they loved and cared for our Nan. Thank you.
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Review from Danny B (Son-in-law of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff I speak to is friendly, they do not appear under any stress or pressure, they are all very relaxed and good and happy. If I succumb to dementia in the future I would be more than happy if I was here in Godiva Lodge . It holds a special place in my heart. Once again I can't stress
enough how good the staff are , they treat my father in law with respect, kindness and dignity .
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Review from K L (Son of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I know my Dad is safe and well looked after, staff are friendly and caring. Easy to talk to.
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Review from S F (Sister-in-law of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My brother in law was admitted to Godiva Lodge during his stay there were a number of issues.
1. Poor communication - there were incidents that were not reported to us. His wife had called (by phone) to speak with the manager on a number of occasions and call back never happened.
2. My sister in
law had to shower her husband on at least 2 occasions as he was unshaved and smelt.
3. He had infected cellulitis which resulted in a hospital admission (poorly managed).
4. He lost weight but there was no discussion regarding this.
5. Often when we visited he was wandering aimlessly and distressed. When we meet with the mental health nurse and a team leader the information required to discuss issues related to his behaviour was poorly recorded and the incident could not be adequately explained.
6. He was admitted to hospital, the hospital said he would be discharged and the home refused to have him back. We appreciate that this may not have been a suitable placement, however, there was no communication from the manager to inform the family of the next process.
7. We were told his bed would be held for 6 weeks while he was reassessed, this was not the case - the service did not contact the family to say his personal effects were being removed from the room. We are disappointed and this caused severe distress that could have been avoided.
Reply from Ciara Monaghan, Manager at Godiva LodgeThank you for taking the time to leave a review. We are deeply committed to providing high-quality, person-centred care. All actions taken were in line with guidance received from health professionals and in our resident's best interests. We remain open to discussing any remaining concerns. Our Customer Relations team can be reached at customer.relations@anchor.org.uk or 0345 602 5516 to discuss this with you.
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Review from Richard F (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was well cared for in a friendly and caring environment. Staff were always very helpful and approachable. Mum was at Godiva Lodge for 3 years and she was settled and content. Her mobility improved enormously because she was encouraged to mobilise. I will miss visiting the home and seeing the
staff.
Reply from Ciara Monaghan, Manager at Godiva LodgeThank you for taking the time to review Godiva Lodge and we are pleased that you rate our care/ support as very good. We're glad your mother was happy living at Godiva Lodge and that you were pleased with her care. I'll pass on your kind feedback regarding our team. You're welcome to visit and I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
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Review from Rhonna D (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had a weeks stay to enable me to have respite from being his full time carer. He was extremely well cared for and staff remembered him from a previous stay last year. His dietary needs were well met and when I visited he was very content. I was made to feel welcome and staff were very respectful
and caring towards residents and visitors.
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Review from E P (Friend of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at several care homes in my area for my dear friend who has Alzheimer's and wasn't able to stay safe at home. Anchor Care Home proved to be the nicest in many ways. It has a very homely feel and all the staff are attentive and friendly. The four resident lounges are designed to a similar layout
In most private homes. En-suite bedrooms are clean and comfortable. My friend is settled and happy in her new home.
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Review from E H (Wife of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last year or so Godiva Lodge has provided my husband with a secure home.
Dementia is so cruel. When your loved one has dementia continuing with life for both of you can be so hard. Knowing what to do for the best, for them and yourself is very difficult. Staff at Godiva have helped so much
with the necessary adaption. I know he is being looked after by specialists, in a kind, loving way.
Staff at Godiva are always at hand to make visitors feel part of the Godiva family. If asked, they will talk about the resident.
The atmosphere is pleasant, and various acts of kindness take place regularly
The Home is clean: no unpleasant smells prevail.
Food is excellent. Well balanced thought-out menus. (No excessive salt or additives). Residents can add these themselves if they request to do so.
Godiva Lodge is a Care Home which exceeds expectations.
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Review from T M (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom feels she is at home. The staff are so caring and have become her friends. She is very settled here. She is treated with respect and consideration to her likes and dislikes.
Thank you to all who care for her.
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Review from Claire F (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't express how happy I am that my mum is now in a safe environment with staff to care for her 24/7.
Each visit to the home to see my mum staff are so welcoming and go above and beyond to assist in any issues or queries I have had.
Mum has settled in well and this is due to the management and
all the staff across all departments making her feel like it's her home and encouraging her to join in activities, along with ensuring she was in a room next to another resident that is at the same stage of mums journey through dementia.
All the above has given me peace of mind that Mum is in the right home for her needs.
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Review from Tracey A (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and beautiful care home, 100%.
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Review from T L (Husband of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are wonderful.
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Review from J T (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At a difficult time of life, my mother is treated with kindness, love and dignity.
Thank you to all the staff and management.
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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Godiva Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for Godiva Lodge is calculated as follows: ( (142 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 199 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Godiva Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Godiva Lodge

What types of Care is Godiva Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Godiva Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Godiva Lodge?

Pet Friendly (or by arrangement), Near Public Transport, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Godiva Lodge to the centre of Coventry?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Godiva Lodge to verify any information. View our terms and conditions. Godiva Lodge has an Enhanced Service - more info.