Godiva Lodge

Heath Crescent, Stoke Heath, Coventry CV2 4PR
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9.5 45 Reviews
  • Godiva Lodge, Coventry
Anchor’s Godiva Lodge in Coventry is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents and it is located near Stoke Heath with good road and public transport links.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customers' expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ciara Monaghan (Manager)

Local Authority / Social Services

Admission Criteria

  • Godiva Lodge accepts referrals from our Local Authority.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Godiva Lodge.

Parking

  • There is onsite parking, including disabled spaces.

Godiva Lodge Reviews (45)

9.5

Godiva Lodge has a Review Score of 9.5 (9.548) out of 10, based on 17 reviews in the last 2 years.
Over all time Godiva Lodge has 45 reviews.

Overall Experience
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Reviewer Connection to Godiva Lodge
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Review from Danny B (Son-in-law of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff I speak to is friendly, they do not appear under any stress or pressure, they are all very relaxed and good and happy. If I succumb to dementia in the future I would be more than happy if I was here in Godiva Lodge . It holds a special place in my heart. Once again I can't stress
enough how good the staff are , they treat my father in law with respect, kindness and dignity .
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Review from K L (Son of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I know my Dad is safe and well looked after, staff are friendly and caring. Easy to talk to.
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Review from S F (Sister-in-law of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My brother in law was admitted to Godiva Lodge during his stay there were a number of issues.
1. Poor communication - there were incidents that were not reported to us. His wife had called (by phone) to speak with the manager on a number of occasions and call back never happened.
2. My sister in
law had to shower her husband on at least 2 occasions as he was unshaved and smelt.
3. He had infected cellulitis which resulted in a hospital admission (poorly managed).
4. He lost weight but there was no discussion regarding this.
5. Often when we visited he was wandering aimlessly and distressed. When we meet with the mental health nurse and a team leader the information required to discuss issues related to his behaviour was poorly recorded and the incident could not be adequately explained.
6. He was admitted to hospital, the hospital said he would be discharged and the home refused to have him back. We appreciate that this may not have been a suitable placement, however, there was no communication from the manager to inform the family of the next process.
7. We were told his bed would be held for 6 weeks while he was reassessed, this was not the case - the service did not contact the family to say his personal effects were being removed from the room. We are disappointed and this caused severe distress that could have been avoided.
Reply from Ciara Monaghan, Manager at Godiva Lodge

Thank you for taking the time to leave a review. We are deeply committed to providing high-quality, person-centred care. All actions taken were in line with guidance received from health professionals and in our resident's best interests. We remain open to discussing any remaining concerns. Our Customer Relations team can be reached at customer.relations@anchor.org.uk or 0345 602 5516 to discuss this with you.

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Review from Richard F (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was well cared for in a friendly and caring environment. Staff were always very helpful and approachable. Mum was at Godiva Lodge for 3 years and she was settled and content. Her mobility improved enormously because she was encouraged to mobilise. I will miss visiting the home and seeing the
staff.
Reply from Ciara Monaghan, Manager at Godiva Lodge

Thank you for taking the time to review Godiva Lodge and we are pleased that you rate our care/ support as very good. We're glad your mother was happy living at Godiva Lodge and that you were pleased with her care. I'll pass on your kind feedback regarding our team. You're welcome to visit and I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.

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Review from Rhonna D (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had a weeks stay to enable me to have respite from being his full time carer. He was extremely well cared for and staff remembered him from a previous stay last year. His dietary needs were well met and when I visited he was very content. I was made to feel welcome and staff were very respectful
and caring towards residents and visitors.
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Review from K S (Granddaughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan moved into Godvia Lodge on 15/01/25. So far it seems like a really lovely and friendly home.
Although she had a rocky start settling in, she seems to be a lot happier in herself and loves the food.
The staff are all so friendly and treat nan with dignity and care.
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Review from Tina B (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and management are extremely friendly and engaging with my mum. The team understand that she likes to do things to keep her occupied. I can raise any concerns I have and action is taken. The home is cleaned and maintained well. The staff have fun with my mum and make her laugh, which is very
important. Catering team also try and please my mum with her food choices.
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Review from E P (Friend of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at several care homes in my area for my dear friend who has Alzheimer's and wasn't able to stay safe at home. Anchor Care Home proved to be the nicest in many ways. It has a very homely feel and all the staff are attentive and friendly. The four resident lounges are designed to a similar layout
In most private homes. En-suite bedrooms are clean and comfortable. My friend is settled and happy in her new home.
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Review from E H (Wife of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last year or so Godiva Lodge has provided my husband with a secure home.
Dementia is so cruel. When your loved one has dementia continuing with life for both of you can be so hard. Knowing what to do for the best, for them and yourself is very difficult. Staff at Godiva have helped so much
with the necessary adaption. I know he is being looked after by specialists, in a kind, loving way.
Staff at Godiva are always at hand to make visitors feel part of the Godiva family. If asked, they will talk about the resident.
The atmosphere is pleasant, and various acts of kindness take place regularly
The Home is clean: no unpleasant smells prevail.
Food is excellent. Well balanced thought-out menus. (No excessive salt or additives). Residents can add these themselves if they request to do so.
Godiva Lodge is a Care Home which exceeds expectations.
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Review from T M (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom feels she is at home. The staff are so caring and have become her friends. She is very settled here. She is treated with respect and consideration to her likes and dislikes.
Thank you to all who care for her.
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Review from Claire F (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't express how happy I am that my mum is now in a safe environment with staff to care for her 24/7.
Each visit to the home to see my mum staff are so welcoming and go above and beyond to assist in any issues or queries I have had.
Mum has settled in well and this is due to the management and
all the staff across all departments making her feel like it's her home and encouraging her to join in activities, along with ensuring she was in a room next to another resident that is at the same stage of mums journey through dementia.
All the above has given me peace of mind that Mum is in the right home for her needs.
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Review from Tracey A (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and beautiful care home, 100%.
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Review from T L (Husband of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are wonderful.
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Review from J T (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At a difficult time of life, my mother is treated with kindness, love and dignity.
Thank you to all the staff and management.
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Review from S C (Son of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Godiva Lodge at Easter 2023 and this Christmas week we visited him for a few days over from Germany where we live. The last time I had managed to get over was August, and it was very clear that all the team at Godiva had been making great progress in making everyone’s experience, guests
and visitors and also the rest of their teammates alike a really fulfilling experience. The place is always tidy, visitors are always made welcome and this December it was noticeably well staffed with lots of evidence of positive improvements: - The use of the main room, the fresh decorations in the different day rooms, and all the facilities open for use. It’s the bright, friendly and caring staff that make the difference, you really get the sense of professionalism around the place. My Dad has really settled in and I truly believe all the team at Godiva Lodge are helping to make this a dignified and happy time for him and the rest of our family. Many thanks to you all.
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Review from A R (Daughter of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is great! My 95-year-old mum never wanted to go into a care home so I was really anxious when she became so muddled and wobbly that she needed 24-hour care. But she loves it at Godiva Lodge! The staff are compassionate, friendly and caring, the en suite rooms are clean, practical and welcoming,
the food is healthy and tasty and the new decor looks like a five-star hotel. It's modern, warm and spacious, all on the ground floor. She is enjoying socialising and made friends right away.
You can park for free on-site when visiting, you're allowed to decorate and fix up their rooms how you like, there are cool little name tags for the laundry and the management seem very professional and always available to answer queries. It's also reassuring to know that she won't have to move on as her dementia progresses.


Thank you Godiva Lodge you are all stars!

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Review from Eileen F (Wife of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home and it's caring staff are exceptional, not only do they care for my husband but they are always there for me, they listen and will always give a hug. All residents are always clean and look cared for, their mood swings and general health are always attended to. Residents rooms are always clean
and tidy and bed linen and resident's clothes are changed daily. Everyone is listened to.
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Review from D I (Daughter of Resident) published on 23 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of Godiva Lodge has always been very good, from the day my mum moved in she has been looked after with great care. Every member of staff has helped my mum with all her needs, they are very professional and very thoughtful. My mum was 90 in October and they made her day very special with
us being able to bring in family for tea and cake, my mum loved it. Thank you.
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Review from Jayne S (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that the staff at the home go above and beyond for the residents of Godiva Lodge. For example, it was recently my mum's 90th birthday and they arranged a lovely lunch which, under the circumstances of my mum's health, made it a very special day.
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Review from Karen E (Daughter of Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Godiva Lodge since December 2021, initially on respite care and then was made permanent, which was such a relief as it was my preferred choice of care home due to my aunt having previously been cared for here too.
The care given is just amazing and all the staff are just brilliant
- they soon got to know my mum, her ways and personality and helped to adapt to her care needs very quickly. It has a family feel to it, with nothing being too much trouble for the staff to help Mum with. Recently they put on a party for her birthday and she loved it, all the fuss made and a fabulous buffet spread too, she had a lovely day thanks to the staff at Godiva. They all go above and beyond for my mum, I feel, from taking her to the pub to play her favourite darts game, to buying her a vape to try and encourage fewer cigarettes and even buying her a chippy tea when she hadn't fancied eating at tea time. I could never thank the staff enough. My mum is safe and cared for well.
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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Godiva Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.548 for Godiva Lodge is calculated as follows: ( (128 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 197 Ratings = 4.548
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Godiva Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (16)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Godiva Lodge

What types of Care is Godiva Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Godiva Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Godiva Lodge?

Pet Friendly (or by arrangement), Near Public Transport, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Godiva Lodge to the centre of Coventry?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Godiva Lodge to verify any information. View our terms and conditions. Godiva Lodge has an Enhanced Service - more info.