Godiva Lodge

Heath Crescent, Stoke Heath, Coventry CV2 4PR
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9.5 45 Reviews
  • Godiva Lodge, Coventry
Anchor’s Godiva Lodge in Coventry is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents and it is located near Stoke Heath with good road and public transport links.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customers' expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ciara Monaghan (Manager)

Local Authority / Social Services

Admission Criteria

  • Godiva Lodge accepts referrals from our Local Authority.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Visitors are welcome at Godiva Lodge.

Parking

  • There is onsite parking, including disabled spaces.

Godiva Lodge Reviews (45)

9.5

Godiva Lodge has a Review Score of 9.5 (9.548) out of 10, based on 17 reviews in the last 2 years.
Over all time Godiva Lodge has 45 reviews.

Overall Experience
  • 30
  • 12
  • 1
  • 2
  • 0
Date Published
  • 45
  • 5
  • 6
  • 17
  • 28
Reviewer Connection to Godiva Lodge
  • 20
  • 8
  • 6
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 41-45
Review from Maggie O (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Godiva Lodge feels like 'home' for my mum. She is treated with dignity and is very well cared for. Staff and new manager are amazing. Improvements made recently enhance the feelings of homeliness. Well done everyone.
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Review from Ritu B (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are highly trained to deal with varying forms of dementia. All staff are kind, compassionate, professional and understanding of our needs. When issues arise, the Deputy manages, has always dealt and helped resolved problems.
My mum is in a safe, clean, caring environment. We feel the pressure
has been lifted off our shoulders. The kindness and care will never be forgotten. Where we were unable to cope, you have all taken over and helped. There are no words to express how grateful we are. Thank you dearly.
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Review from Shirlee A (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother stayed here three times this year and she loves it. The staff are really nice. Great place to stay for respite.
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Review from Marilyn K (Friend of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend seems happy here.


Staff seem very friendly.


Rooms and corridors very clean.


I cannot tell you about meals etc.

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Review from Danny B (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Godiva Lodge for some time now. I could not be happier with her care.
I go to sleep at night content knowing my mum is in safe hands.
I know all the staff by their first names and when you don't see them for a while you hope they haven't left.
We are like one happy family if my
mums not feeling it one day I'll sit with somebody else's mum or dad and keep them company.
Thank you.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Godiva Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.548 for Godiva Lodge is calculated as follows: ( (128 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 197 Ratings = 4.548
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Godiva Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (16)

Meet the Team (0)

There are no team members posted.

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