Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.5 57 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Trinity Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Total of 57, showing 1-20
9.5

Trinity Lodge has a Review Score of 9.5 (9.548) out of 10, based on 18 reviews in the last 2 years. Over all time Trinity Lodge has 57 reviews.

Overall Experience

  • 44
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  • 1

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Overall Experience  Overall Experience 5.0 out of 5

Very impressed with staff keeping in touch with me. The carers are excellent with the residents and treat them with respect.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful purpose built care home with caring staff and excellent facilities. The food is of an excellent standard, and tea/coffee, biscuits and cakes are frequently offered to both residents and guests if desired on a daily basis. There are weekly visits by local GPs, and residents' eyes and hearing
are checked regularly. Arts and crafts sessions are held on a weekly basis, and there are visits by outside entertainment and activities to encourage physical fitness and mobility, all in all, brilliant.

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Overall Experience  Overall Experience 4.0 out of 5

Visited an old friend at Trinity Lodge since he became a resident recently. Pleasantly surprised how clean, bright and inviting the place was. The staff are very accommodating. Most of all, our friend is more than happy staying there.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has only been in Trinity Lodge 3 weeks, so it is early days. He appears happy and content. There are a few small issues which I'm sure will be sorted. All staff are kind and caring.

Reply from Estelle Johnson, Manager at Trinity Lodge

Thank you for taking the time to review Trinity Lodge and we are pleased that you rate our safety/ security as excellent. Thank you for your kind comments regarding our team, which I will pass on. It's lovely to know your husband has settled in at Trinity Lodge. We appreciate your time to discuss your husband's care and I will make the necessary arrangements for personal care. We await the Fixxon buttons to help identify laundry but will ensure this is operational as soon as possible. My door is open to discuss our care and all aspects of day-to-day life at Trinity Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

From the first time we came to view Trinity it felt the right place for Mum to come to. She has been here since October and she has settled in really well. The staff are so good to everyone and make my mum's days pleasant. I can go home knowing she is well cared for, she is being fed, drinks, showered
and most of all safe. Thank you to the wonderful staff for looking after my mum, there is no better place for her.

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Overall Experience  Overall Experience 5.0 out of 5

This is the best place by far of all the homes we looked at. The mother-in-law seems very happy every time I come to visit. The staff and facilities are excellent and cater to everyone's needs. I would highly recommend Trinity Lodge and their number 1 care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise all the staff at Trinity enough each & everyone are kind, caring, gentle & thoughtful.
The food is delicious and varied and the bedrooms are immaculate & smell wonderful.
One member of staff is a delight, as all the staff are
Thank you all for caring so well.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Trinity Lodge are outstanding. This includes the team leader, carers, cleaners, cooks and the handyman. We are always kept well informed of any concerns and involved in all discussions regarding care. The staff are attentive, caring and kind to residents. The residents are treated with
dignity and respect. I would recommend Trinity Lodge to anyone who wanted excellent care for their loved one.

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Overall Experience  Overall Experience 1.0 out of 5

I am not satisfied with the care that has been provided to my mum. In the three months she has been there she has had more falls than in the 3 years I have looked after her. She is a high-risk faller. She has suffered black eyes, multiple bruising and wounds. She has lost 1/2 stone in weight. The last
fall has resulted in a broken hip and at 84 shouldn't have had to go through that pain and I was then told they don't know how it happened!

Reply from Kim Slade, Manager at Trinity Lodge

We take all feedback and concerns very seriously at Trinity Lodge, where the health, safety and wellbeing of our residents is our priority. I am sorry to see that you are not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. Concerns raised with external agencies, such as social services have been fully investigated and no further action has been taken. If you would like to discuss this with me again, please do not hesitate to contact me.

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Overall Experience  Overall Experience 5.0 out of 5

The home is lovely. The management are always helpful and very friendly and kind.

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Overall Experience  Overall Experience 4.0 out of 5

My nan seems very happy and is treated with dignity which is amazing. She loves activities and has made some great friends.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing. I cannot fault it at all. My nan is very happy here, the staff are all amazing and always smiling.
I love that the home put on activities, I came to visit my nan last week when a singer was on, it was fantastic to see.
All the residents having so much fun, singing along and dancing.
Always
has a lovely atmosphere every time we visit.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always caring and residents well looked after. Kept informed of any concerns.
Food always looks lovely and home is kept clean. Would highly recommend Trinity Lodge and the outstanding care the staff deliver.

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Overall Experience  Overall Experience 4.0 out of 5

Since my mum has been here, over the last 4 weeks I have noticed a positive change in her. She seems a lot more happier and healthy and the staff have been nice to chat with about my mum and keep me informed on how she is doing. Always seem positive.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Trinity Lodge were consistently excellent. They looked after my mother professionally but with real empathy. My sister and I are extremely grateful for their care and attention in the last few years of our mother’s life.

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Overall Experience  Overall Experience 4.0 out of 5

I feel that the staff look after my mum with genuine care and consideration

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been here just over a year and appears to be looked after extremely well even though she can occasionally be difficult. The staff seem to work extremely hard organising regular activities even though they seem very busy and work long hours. They are also very friendly and happy to talk
to you.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care, staff always keep me informed and we work together to get the best care for my mum. Thanks very much.

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Overall Experience  Overall Experience 5.0 out of 5

Very welcome.
Looking after my uncle very well.
The staff are always welcoming.
He looks very well.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for three months, and I have been blown away by every aspect of this home. The care, the staff, and the facilities - 10/10. And ultimately, my mum is ok and very content all due to the above.

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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.548 for Trinity Lodge is calculated as follows: ( (143 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 210 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (12)

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Meet the Team (0)

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Frequently Asked Questions about Trinity Lodge

What types of Care is Trinity Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trinity Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Trinity Lodge?

Smoking not permitted, Near Public Transport, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Trinity Lodge to the centre of Coventry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity Lodge to verify any information. View our terms and conditions. Trinity Lodge has an Enhanced Service - more info.