Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU

Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves.

Anchor ensures all aspects of the service provided are at the highest level.

An important part of daily life at Anchor are mealtimes.

Staff promote individual wellbeing by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings.

The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Group: Anchor

Person in charge: Kim Slade (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Smoking not permitted • Near Public Transport • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Trinity Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Trinity Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.468 for Trinity Lodge is calculated as follows: ( (25 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.468

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Trinity Lodge is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Trinity Lodge has a Review Score of 8.7 (8.718) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Trinity Lodge?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Trinity Lodge

  • Daughter of Resident/Service User
    2
  • Partner of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My partner has been here 2 years plus, and from the very start, she has been looked after very well. The staff and management have been very friendly and approachable and hard working. I am very pleased with the care my partner has and is receiving.

How likely would you be to recommend Trinity Lodge? Likely

Overall Standard

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Average Rating:   3.8 out of 5

I find the care my mum gets here is very good and she is happy here.

How likely would you be to recommend Trinity Lodge? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.9 out of 5

Good care, clean, staff helpful and friendly and give updates if needed. Good food and activities varied. Homely and as a visitor, I was made to feel welcome. Special occasions e.g Xmas etc have decorations and a party atmosphere where all are welcome.

How likely would you be to recommend Trinity Lodge? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

Dad has lived here for several years. His care has been excellent. Through November he was quite poorly but the staff cared for him throughout.

Dementia is a degenerative disease but staff at Trinity Lodge adapt their care and activities to suit the changing needs of the service user. If I could make any improvement it would be to increase hours for activities to enable more time spent with residents, possibly another part-time activities co-ordinator to assist the current one.

How likely would you be to recommend Trinity Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Trinity Lodge

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Anchor

Date: Thursday 01 Feb 2018

more details

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Trinity Lodge