Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.5 64 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.
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Care Provided by Trinity Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Trinity Lodge Reviews (64)

9.5

Trinity Lodge has a Review Score of 9.5 (9.475) out of 10, based on 21 reviews in the last 2 years.
Over all time Trinity Lodge has 64 reviews.

Overall Experience
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Reviewer Connection to Trinity Lodge
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Review from Kath P (Sister of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise everyone at Trinity enough they are all caring, gentle and kind - I am so happy Sandra is here. Thank you all so much.
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Review from J Z (Friend of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly relaxed environment, the staff are hands on and get to know the residents on a personal level. Comfortable and clean with a homely atmosphere. The staff give you confidence that your loved ones are looked after and safe.
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Review from Wayne C (Son of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience during the last 2 months was one where my issues were raised concerning my mum and management dealt with it in a professional way and kept me update about the progress and informed of any changes and her door was always open for me to go in a talk with her, which I was happy with and I
trust that they are doing there but to keep resident and the family happy.
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Review from L B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum recived. Lovely staff and home from home.
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Review from Kevin P (Husband of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to my wife becoming a resident at Trinity Lodge, we looked at several others, and Trinity Lodge was our preferred choice. The layout of the building, the cleanliness and the friendly, caring staff made it an obvious choice. Any issues I have or concerns are listened to and addressed either by
the team leaders or the manager. There are some very good food choices at mealtimes, and the 3 dining rooms are all quite pleasant. Generally, the maintenance around the whole building is well maintained, with all aspects being carefully looked after.
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Review from P A (Son of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trinity Lodge is a very good home. In my experience, my mum receives very good care and all her needs are met. The staff are always polite and welcoming and having dealt with the managers, I know they have tact and understanding, including when dealing with sensitive, personal and difficult issues affecting
vulnerable elderly people. Special efforts go on regularly for residents who wish to participate.
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Review from S K (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always friendly helpful and ready to talk about all things for the residents and myself. Food is really good, healthy and usual 'home' made.
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Review from K G (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum sustained numerous unwitnessed falls since April 25 the first resulting in a broken hip and wrist . The last 2 weeks ago leaving her virtually unable to stand or walk. Whilst she was a high falls risk she and other residents are constantly left unattended in lounges . Personal hygiene not given
as its to easy to document refused and its one less job for the staff to attend too. The home often smells and overall looks unclean with food left on tables and floors. Residents look untidy with food on their clothes. I witnessed residents wet as they had been left sitting for 2 long. I witnessed residents who couldn't eat being given food with no utensils. If you can attend to most of your needs you may be OK anything extra will be a problem that they will say they cant meet and they will remove you from their home. No social engagement with residents no entertainment. Little communication between staff Untrained new staff The list goes on Think carefully before sending your LO here
Reply from Estelle Johnson, Manager at Trinity LodgeThanks for your review - of course our residents' welfare is always paramount, which is why we fully investigated and responded to the matters you raised around your Mum's care during her stay with us. If there is anything you would like to discuss further, do please contact us on customer.relations@anchor.org.uk or 0800 731 2020.
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Review from J H (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were apprehensive about our Mothers transition into a care home -


We couldn't be further from the truth now.


Mother is being looked after brilliantly and has a great relationship with the staff members.


They've really taken to her cheeky character.


Thank you, Trinity Lodge

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Review from A E (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with staff keeping in touch with me. The carers are excellent with the residents and treat them with respect.
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Review from Trudy D (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful purpose built care home with caring staff and excellent facilities. The food is of an excellent standard, and tea/coffee, biscuits and cakes are frequently offered to both residents and guests if desired on a daily basis. There are weekly visits by local GPs, and residents' eyes and hearing
are checked regularly. Arts and crafts sessions are held on a weekly basis, and there are visits by outside entertainment and activities to encourage physical fitness and mobility, all in all, brilliant.
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Review from Kevin O (Friend of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited an old friend at Trinity Lodge since he became a resident recently. Pleasantly surprised how clean, bright and inviting the place was. The staff are very accommodating. Most of all, our friend is more than happy staying there.
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Review from C M (Wife of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has only been in Trinity Lodge 3 weeks, so it is early days. He appears happy and content. There are a few small issues which I'm sure will be sorted. All staff are kind and caring.
Reply from Estelle Johnson, Manager at Trinity LodgeThank you for taking the time to review Trinity Lodge and we are pleased that you rate our safety/ security as excellent. Thank you for your kind comments regarding our team, which I will pass on. It's lovely to know your husband has settled in at Trinity Lodge. We appreciate your time to discuss your husband's care and I will make the necessary arrangements for personal care. We await the Fixxon buttons to help identify laundry but will ensure this is operational as soon as possible. My door is open to discuss our care and all aspects of day-to-day life at Trinity Lodge.
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Review from Clare B (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we came to view Trinity it felt the right place for Mum to come to. She has been here since October and she has settled in really well. The staff are so good to everyone and make my mum's days pleasant. I can go home knowing she is well cared for, she is being fed, drinks, showered
and most of all safe. Thank you to the wonderful staff for looking after my mum, there is no better place for her.
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Review from Francis B (Son-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best place by far of all the homes we looked at. The mother-in-law seems very happy every time I come to visit. The staff and facilities are excellent and cater to everyone's needs. I would highly recommend Trinity Lodge and their number 1 care. Thank you.
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Review from J K (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Trinity Lodge are outstanding. This includes the team leader, carers, cleaners, cooks and the handyman. We are always kept well informed of any concerns and involved in all discussions regarding care. The staff are attentive, caring and kind to residents. The residents are treated with
dignity and respect. I would recommend Trinity Lodge to anyone who wanted excellent care for their loved one.
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Review from Debbie C (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
I am not satisfied with the care that has been provided to my mum. In the three months she has been there she has had more falls than in the 3 years I have looked after her. She is a high-risk faller. She has suffered black eyes, multiple bruising and wounds. She has lost 1/2 stone in weight. The last
fall has resulted in a broken hip and at 84 shouldn't have had to go through that pain and I was then told they don't know how it happened!
Reply from Kim Slade, Manager at Trinity LodgeWe take all feedback and concerns very seriously at Trinity Lodge, where the health, safety and wellbeing of our residents is our priority. I am sorry to see that you are not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. Concerns raised with external agencies, such as social services have been fully investigated and no further action has been taken. If you would like to discuss this with me again, please do not hesitate to contact me.
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Review from John A (Husband of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely. The management are always helpful and very friendly and kind.
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Review from J C (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan seems very happy and is treated with dignity which is amazing. She loves activities and has made some great friends.
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Review from L C (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing. I cannot fault it at all. My nan is very happy here, the staff are all amazing and always smiling.
I love that the home put on activities, I came to visit my nan last week when a singer was on, it was fantastic to see.
All the residents having so much fun, singing along and dancing.
Always
has a lovely atmosphere every time we visit.
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Current Review Score: 9.5 (9.475)

Overview of Review Score

The Review Score of 9.5 (9.475) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Trinity Lodge is calculated as follows: ( (178 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (11 Poors x 2) + (8 Very Poors x 1) ) ÷ 246 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Trinity Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Trinity Lodge

What types of Care is Trinity Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trinity Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Trinity Lodge?

Smoking not permitted, Near Public Transport, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Trinity Lodge to the centre of Coventry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity Lodge to verify any information. View our terms and conditions. Trinity Lodge has an Enhanced Service - more info.