Wonderful purpose built care home with caring staff and excellent facilities.
Trudy D (Daughter of Resident)
Pleasantly surprised how clean, bright and inviting the place was.
Kevin O (Friend of Resident)
Thank you to the wonderful staff for looking after my mum, there is no better place for her.
Clare B (Daughter of Resident)
The home welcome visitors as an integral part of daily life.
There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.
Trinity Lodge has a Review Score of 9.4 (9.439) out of 10, based on 17 reviews in the last 2 years.
Over all time Trinity Lodge has 59 reviews.
Thanks for your review - of course our residents' welfare is always paramount, which is why we fully investigated and responded to the matters you raised around your Mum's care during her stay with us. If there is anything you would like to discuss further, do please contact us on customer.relations@anchor.org.uk or 0800 731 2020.
We couldn't be further from the truth now.
Mother is being looked after brilliantly and has a great relationship with the staff members.
They've really taken to her cheeky character.
Thank you, Trinity Lodge
Thank you for taking the time to review Trinity Lodge and we are pleased that you rate our safety/ security as excellent. Thank you for your kind comments regarding our team, which I will pass on. It's lovely to know your husband has settled in at Trinity Lodge. We appreciate your time to discuss your husband's care and I will make the necessary arrangements for personal care. We await the Fixxon buttons to help identify laundry but will ensure this is operational as soon as possible. My door is open to discuss our care and all aspects of day-to-day life at Trinity Lodge.
We take all feedback and concerns very seriously at Trinity Lodge, where the health, safety and wellbeing of our residents is our priority. I am sorry to see that you are not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. Concerns raised with external agencies, such as social services have been fully investigated and no further action has been taken. If you would like to discuss this with me again, please do not hesitate to contact me.
The Review Score of 9.4 (9.439) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity Lodge to verify any information. View our terms and conditions. Trinity Lodge has an Enhanced Service - more info.