Trinity Lodge

Mum has been at Trinity Lodge for 3 months now. It was very upsetting making the decision that Mum needed to go into care, but the whole family agree that she couldn't be in a better place. The residents are relaxed and happy and move around a lot mixing with the staff, who are all lovely. The staff sit with the residents in the lounge doing bits of paperwork while they all have tea and cakes in the afternoon. So much nicer than residents sitting on their own as there is more fun and conversation. Also, many activities and visits take place.

All the staff are lovely and really friendly and helpful! There is a lovely homely atmosphere at the home and Mum very obviously feels at home and as though the staff are friends rather than carers. I very often hear staff saying I love you if a resident is distressed and needs soothing. The building and equipment are kept spotless and in good repair and the meals are beautiful with snacks and drinks provided/offered as needed. I fully recommend Trinity Lodge.

Trinity Lodge is the most excellent home I’ve seen in a long time. I myself have worked in the care sector for many years and it’s a pleasure to review this home. Staff are caring and have empathy for their residents, nothing is too much trouble and the care that these people receive is one of the best. This home has lots going on activities, fun games and most of all, laughter. The management are always fund raising and making improvements to the home. In her 10+ years at the home, they have, a cinema, bar, shop, beach, hairdresser's room, music room, American diner and much more - far too many to mention. This home deserves a 10 and it would be a shame to give them less.

Lovely bright, cheery home. Always something going on for the residents to get involved in. Polite caring staff. Residents all look happy and well cared for. Well done Trinity Lodge. Would not hesitate to recommend this home.

It's such a lovely caring home, they encourage residents to do activities, the care is brilliant, their thoughts are for the people's care 100%. They keep relatives up to date with what is being done to parents. The price you pay for care is really good as well. You have peace of mind, knowing relatives are being well cared for at all times and their safety is paramount. I have already recommended the place a few times already, the staff are so kind to residents and relatives alike. I'd give them gold stars all round.

On arrival we were met by friendly staff and given full PPE and temperature checks and on showing Lateral Flow Test evidence were allowed into the care home to keep residents and staff safe. We were escorted to Mum's room for 30-minute visits every day. Mum's room is very clean and tidy and Mum is happy and well. Mum has regular good quality care and meals, her laundry is done regularly. Mum had her hair done in the care home's salon which was great. Overall, fantastic care and atmosphere.

Our relative went into Trinity Lodge having spent a few weeks in another care home. We immediately saw an improvement in her general condition. Over the last few weeks, we see her looking much better and feeling much happier; she has gained weight, her hair looks much better, and she is well dressed. She is also happy to join in the social activities at Trinity Lodge.

My mum has lived at Trinity for many years, and she always looks happy. All the staff are so welcoming and always happy. Love all the activities Mum does, and that always include her in everything.

My sister lives at Trinity Lodge, and I couldn't be more happier with the care the staff give, and I know she is safe and well.

We are extremely grateful for their care and compassion and wouldn’t want Mum anywhere else.

It wasn’t an easy decision to move mum from her home into a care home but the time had come when the home wasn’t the safest place for her. This is a heartbreaking moment for most families but the staff at Trinity Lodge made her feel at home. They are professional, caring and loving. It wasn’t uncommon for the staff to sit beside mum and hold her hand or give her a cuddle, making her feel safe, warm and well cared for. “I love you” was often heard by the staff and filled me with comfort. Mum being sad or teary was very hard to see when I had to say goodbye to her after a visit but the staff were amazing and made me feel at ease, they were an absolute godsend and gave the family so much peace of mind knowing she would be looked after. Thank you so much Trinity for caring for mum so well. She had comfort, dignity and safety and warmth. I really can’t thank Trinity enough or think of anywhere else better for mum. Thank you.

My Mum moved into Trinity Lodge at a very difficult time for everybody. The care and support she has had since moving in have been outstanding. This has not only helped her to settle in, it has put me and my sister at ease. On top of the outstanding care, the activities have been first-rate.

Mum had to go into Trinity Lodge during lockdown in May. As we were unable to settle her in it was down to the staff and they have been brilliant keeping us updated via Facebook

I don’t often get to speak with my mum as we live in Australia and the time difference makes it difficult to keep in regular contact. I love that your staff post the videos and pictures of the residents, it allows me to feel closer to her and love to see my mum looking happier and healthier than she has in years. Well done and thank you to all the staff, you do an amazing job and we appreciate your care so much.

Mum has been staying at Trinity Lodge for almost 2 years now. The staff treat her as a member of their family and give her great care. I can relax knowing that all her needs are being catered for. Trinity Lodge is always kept clean and “fresh” throughout. Mum seems to enjoy the food and is always given a choice of what she wants. The activities are good and well organised and mum is encouraged to participate. Trinity Lodge have made a real effort to improve the look of the home, since my mum has been there they have built a cinema, fabulous bar, decorated one of the dining areas as an American diner, they have even recently made a seating area with a screen which displays a scene from a train so you feel that you are sat having a cup of tea on a train. All in all, I am so happy to have found a home for mum at Trinity Lodge and have recommended to friends in the past.

Dad has been here since October. Residents are treated as family and all efforts are made to make the care home as homely as possible. Staff keep families in the loop, even more so now under COVID lockdown. Loads of space and activities and I love the way the rooms and garden areas are themed. Like a little village! Well done Trinity Lodge.

I have always found the home to be friendly and helpful. The staff go out of their way to ensure that their customers are happy and content. There are plenty of activities for them to join in with if they wish, and I know they encourage my family member to do so. In the present time of COVID-19 they have ensured that everyone is safe and found many ways to ensure that they are entertained and keep in touch with their families. This may be via FaceBook or video calls.

My Uncle is a resident at this home and I can’t say enough about the great staff who look after him and care for him. He is 94yrs old and has been there for two years. I have peace of mind about him being there, they are a great team and he gets the best of care. I can’t thank them enough and I am truly grateful for everything they do.

The staff at Trinity Lodge are amazing. They look after my Dad who has dementia and they treat him with humility and respect and caring. They are like family when I am not there myself. The home itself is spotless, clean and welcoming. The food is to a high standard. I would definitely recommend Trinity Lodge.

My husband had a week respite. I was impressed with the welcome and care both he and I received. His personal care and care of possessions were excellent. This is the third care home he has had respite in and it was by far the best. Staff went out of their way to help us. This included arranging a warfarin blood test for him.