Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.5 69 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.
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Care Provided by Trinity Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Trinity Lodge Reviews (69)

9.5

Trinity Lodge has a Review Score of 9.5 (9.493) out of 10, based on 26 reviews in the last 2 years.
Over all time Trinity Lodge has 69 reviews.

Overall Experience
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Reviewer Connection to Trinity Lodge
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Total of 69, showing 41-60
Review from M A (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived at Trinity for many years, and she always looks happy. All the staff are so welcoming and always happy. Love all the activities Mum does, and that always include her in everything.
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Review from E F (Sister of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lives at Trinity Lodge, and I couldn't be more happier with the care the staff give, and I know she is safe and well.
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Review from Christine K (Daughter of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and myself have been very impressed by the way our Mum has been cared for over the last months. We feel she is treated as if she was family; nothing has seemed to much trouble for the staff.
We are extremely grateful for their care and compassion and wouldn’t want Mum anywhere else.
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Review from Suzy T (Daughter of Resident) published on 7 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for a number of years but recently passed away.
It wasn’t an easy decision to move mum from her home into a care home but the time had come when the home wasn’t the safest place for her. This is a heartbreaking moment for most families but the staff at Trinity Lodge made her feel
at home. They are professional, caring and loving. It wasn’t uncommon for the staff to sit beside mum and hold her hand or give her a cuddle, making her feel safe, warm and well cared for. “I love you” was often heard by the staff and filled me with comfort. Mum being sad or teary was very hard to see when I had to say goodbye to her after a visit but the staff were amazing and made me feel at ease, they were an absolute godsend and gave the family so much peace of mind knowing she would be looked after. Thank you so much Trinity for caring for mum so well. She had comfort, dignity and safety and warmth. I really can’t thank Trinity enough or think of anywhere else better for mum. Thank you.
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Review from Tina H (Daughter of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum moved into Trinity Lodge at a very difficult time for everybody. The care and support she has had since moving in have been outstanding. This has not only helped her to settle in, it has put me and my sister at ease. On top of the outstanding care, the activities have been first-rate.
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Review from S E (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had to go into Trinity Lodge during lockdown in May. As we were unable to settle her in it was down to the staff and they have been brilliant keeping us updated via Facebook
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Review from Lesley M (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don’t often get to speak with my mum as we live in Australia and the time difference makes it difficult to keep in regular contact. I love that your staff post the videos and pictures of the residents, it allows me to feel closer to her and love to see my mum looking happier and healthier than she
has in years. Well done and thank you to all the staff, you do an amazing job and we appreciate your care so much.
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Review from Carol M (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been staying at Trinity Lodge for almost 2 years now. The staff treat her as a member of their family and give her great care. I can relax knowing that all her needs are being catered for. Trinity Lodge is always kept clean and “fresh” throughout. Mum seems to enjoy the food and is always given
a choice of what she wants. The activities are good and well organised and mum is encouraged to participate. Trinity Lodge have made a real effort to improve the look of the home, since my mum has been there they have built a cinema, fabulous bar, decorated one of the dining areas as an American diner, they have even recently made a seating area with a screen which displays a scene from a train so you feel that you are sat having a cup of tea on a train. All in all, I am so happy to have found a home for mum at Trinity Lodge and have recommended to friends in the past.
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Review from Sharon D (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been here since October. Residents are treated as family and all efforts are made to make the care home as homely as possible. Staff keep families in the loop, even more so now under COVID lockdown. Loads of space and activities and I love the way the rooms and garden areas are themed. Like
a little village! Well done Trinity Lodge.
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Review from Lillian S (Daughter-in-law of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the home to be friendly and helpful. The staff go out of their way to ensure that their customers are happy and content. There are plenty of activities for them to join in with if they wish, and I know they encourage my family member to do so. In the present time of COVID-19 they
have ensured that everyone is safe and found many ways to ensure that they are entertained and keep in touch with their families. This may be via FaceBook or video calls.
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Review from June R (Niece of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle is a resident at this home and I can’t say enough about the great staff who look after him and care for him. He is 94yrs old and has been there for two years. I have peace of mind about him being there, they are a great team and he gets the best of care. I can’t thank them enough and I am truly
grateful for everything they do.
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Review from Carol S (Daughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Trinity Lodge are amazing. They look after my Dad who has dementia and they treat him with humility and respect and caring. They are like family when I am not there myself. The home itself is spotless, clean and welcoming. The food is to a high standard. I would definitely recommend Trinity
Lodge.
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Review from J W (Wife of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a week respite. I was impressed with the welcome and care both he and I received. His personal care and care of possessions were excellent. This is the third care home he has had respite in and it was by far the best. Staff went out of their way to help us. This included arranging a warfarin
blood test for him.
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Review from J M (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trinity Lodge provides an upbeat, interactive and friendly setting for my mother. There are activities for her to join in with, this was especially apparent during December; which related to this celebration. This helps residents and families hold on to important times. I can visit any time of the day
and made to feel very welcome. Many thanks to all the staff at Trinity Lodge!
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Review from S D (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is looked after professionally and extremely well. I have no concerns about her health and well being.
I would definitely recommend Trinity Lodge to anyone if they are looking for a care home for their loved ones.
I know mum is in capable hands 24/7.
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Review from Ann P (Niece of Resident) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my Aunt receives. She is very settled and happy, All staff are friendly and helpful.
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Review from J T (Daughter of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been with Trinity Lodge for six weeks. My mum is being very well looked after. Mum always says how lovely the staff are to her. Thank you for your care.
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Review from Richard M (Son of Resident) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been particularly pleased to see the level of care my Dad receives at Trinity Lodge. The staff as mentioned in previous reviews are extremely caring and patient, delivering a great service to the residents. I am particularly impressed with the assignment of a key carer to each resident - a mention
regarding my dad's key worker. A great young man who has made a bond with my dad - he has embraced the culture of care and is a credit to the home.
There are daily activities to stimulate the residents and the food quality and choice is excellent.
The home is immaculately clean and very secure staffing levels are also spot on - highly recommended.
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Review from Michael W (Husband of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, relaxed and happy atmosphere. All staff friendly, caring and patient. Good, plentiful and well-cooked food of a high standard. More than an adequate amount of exercise and varied activities. Health and personal care facilities are very good. Pleasant outdoor walking areas and gardens.
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Review from Melanie W (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be happier about the care my mother receives here. Seeing her happy again is the best thing I could ask for. The way each room is set out, the activities and the wonderful staff all help to make it somewhere I feel happy and confident to leave my mother.
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Current Review Score: 9.5 (9.493)

Overview of Review Score

The Review Score of 9.5 (9.493) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.493 for Trinity Lodge is calculated as follows: ( (205 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) + (11 Poors x 2) + (8 Very Poors x 1) ) ÷ 304 Ratings = 4.493
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (0)

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