Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.5 57 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Trinity Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Trinity Lodge Reviews (57)

Total of 57, showing 41-57
9.5

Trinity Lodge has a Review Score of 9.5 (9.548) out of 10, based on 18 reviews in the last 2 years. Over all time Trinity Lodge has 57 reviews.

Overall Experience

  • 44
  • 12
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  • 1

Date Published

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Review from J W (Wife of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a week respite. I was impressed with the welcome and care both he and I received. His personal care and care of possessions were excellent. This is the third care home he has had respite in and it was by far the best. Staff went out of their way to help us. This included arranging a warfarin
blood test for him.

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Review from J M (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trinity Lodge provides an upbeat, interactive and friendly setting for my mother. There are activities for her to join in with, this was especially apparent during December; which related to this celebration. This helps residents and families hold on to important times. I can visit any time of the day
and made to feel very welcome. Many thanks to all the staff at Trinity Lodge!

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Review from S D (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is looked after professionally and extremely well. I have no concerns about her health and well being.
I would definitely recommend Trinity Lodge to anyone if they are looking for a care home for their loved ones.
I know mum is in capable hands 24/7.

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Review from Ann P (Niece of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my Aunt receives. She is very settled and happy, All staff are friendly and helpful.

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Review from J T (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been with Trinity Lodge for six weeks. My mum is being very well looked after. Mum always says how lovely the staff are to her. Thank you for your care.

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Review from Richard M (Son of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been particularly pleased to see the level of care my Dad receives at Trinity Lodge. The staff as mentioned in previous reviews are extremely caring and patient, delivering a great service to the residents. I am particularly impressed with the assignment of a key carer to each resident - a mention
regarding my dad's key worker. A great young man who has made a bond with my dad - he has embraced the culture of care and is a credit to the home.
There are daily activities to stimulate the residents and the food quality and choice is excellent.
The home is immaculately clean and very secure staffing levels are also spot on - highly recommended.

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Review from Michael W (Husband of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, relaxed and happy atmosphere. All staff friendly, caring and patient. Good, plentiful and well-cooked food of a high standard. More than an adequate amount of exercise and varied activities. Health and personal care facilities are very good. Pleasant outdoor walking areas and gardens.

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Review from Melanie W (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be happier about the care my mother receives here. Seeing her happy again is the best thing I could ask for. The way each room is set out, the activities and the wonderful staff all help to make it somewhere I feel happy and confident to leave my mother.

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Review from Geoffrey W (Son-in-law of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service and great food.

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Review from Samantha W (Granddaughter of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not seen my gran this happy in a very long time. Excellent service and excellent staff.

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Review from S K (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good level of care given by the staff.
All staff are kind and caring, thoughtful and friendly.

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Review from Yvonne M (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Trinity Lodge is a lovely clean and modern home.
The staff are all lovely, fun and very courteous, including all the admin staff, nothing is too much trouble.
The manager is lovely and kind also.
My Mum has settled very well now since moving into the care home on Dec 7th 2018.
She's happy and feels
safe and now feels part of her new home and new family of friends.

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Review from Joyce C (Wife of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is nice to know my husband is happy here. Staff are very good to him and also to me. I feel very much at home here. I can have a cup of tea and made to feel welcome. I am very grateful.

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Review from Dennis G (Partner of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been here 2 years plus, and from the very start, she has been looked after very well. The staff and management have been very friendly and approachable and hard working. I am very pleased with the care my partner has and is receiving.

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Review from Maria B (Daughter of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care my mum gets here is very good and she is happy here.

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Review from Diane B (Sister of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care, clean, staff helpful and friendly and give updates if needed. Good food and activities varied. Homely and as a visitor, I was made to feel welcome. Special occasions e.g Xmas etc have decorations and a party atmosphere where all are welcome.

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Review from J M (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived here for several years. His care has been excellent. Through November he was quite poorly but the staff cared for him throughout.


Dementia is a degenerative disease but staff at Trinity Lodge adapt their care and activities to suit the changing needs of the service user. If I could

make any improvement it would be to increase hours for activities to enable more time spent with residents, possibly another part-time activities co-ordinator to assist the current one.

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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.548 for Trinity Lodge is calculated as follows: ( (143 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 210 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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