Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.4 59 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.
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Care Provided by Trinity Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Trinity Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Trinity Lodge Reviews (59)

9.4

Trinity Lodge has a Review Score of 9.4 (9.439) out of 10, based on 17 reviews in the last 2 years.
Over all time Trinity Lodge has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trinity Lodge
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Review from Sarah G (Niece of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcome.
Looking after my uncle very well.
The staff are always welcoming.
He looks very well.
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Review from J P (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for three months, and I have been blown away by every aspect of this home. The care, the staff, and the facilities - 10/10. And ultimately, my mum is ok and very content all due to the above.
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Review from D E (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found ourselves in the unfortunate position of needing an urgent short stay for Mother a few days before Christmas. Mother has vascular dementia and had deteriorated for unknown reasons to us quite quickly resulting in scary unseen behaviours to us as a family and to my father. We did not know Mother
as she presented, terribly scared and confused.
A very traumatic time for us all.
Mother went to Trinity Lodge and I actually believe if she had not, Mother would not be home with us today.
From the very first night when Mother was most scared and behaving out of character, the staff worked tirelessly and patiently to calm her. They called me and I spoke to Mother via Zoom. The home happy to embrace with technology. Mum could see me and we encouraged Mum back to her room to try and settle her. The staff diligently trialled new medication and encouraged her to sit in the lounge, eat well and converse. Mother is home now weeks later and calm and doing well on new meds. Fantastic home.
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Review from Julie G (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Trinity Lodge for 3 months now. It was very upsetting making the decision that Mum needed to go into care, but the whole family agree that she couldn't be in a better place. The residents are relaxed and happy and move around a lot mixing with the staff, who are all lovely. The staff
sit with the residents in the lounge doing bits of paperwork while they all have tea and cakes in the afternoon. So much nicer than residents sitting on their own as there is more fun and conversation. Also, many activities and visits take place.
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Review from Lesley S (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are lovely and really friendly and helpful! There is a lovely homely atmosphere at the home and Mum very obviously feels at home and as though the staff are friends rather than carers. I very often hear staff saying I love you if a resident is distressed and needs soothing. The building
and equipment are kept spotless and in good repair and the meals are beautiful with snacks and drinks provided/offered as needed. I fully recommend Trinity Lodge.
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Review from Ann H (Next of Kin) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Lodge is the most excellent home I’ve seen in a long time. I myself have worked in the care sector for many years and it’s a pleasure to review this home. Staff are caring and have empathy for their residents, nothing is too much trouble and the care that these people receive is one of the best.
This home has lots going on activities, fun games and most of all, laughter. The management are always fund raising and making improvements to the home. In her 10+ years at the home, they have, a cinema, bar, shop, beach, hairdresser's room, music room, American diner and much more - far too many to mention. This home deserves a 10 and it would be a shame to give them less.
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Review from Janice B (Daughter-in-law of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely bright, cheery home. Always something going on for the residents to get involved in. Polite caring staff. Residents all look happy and well cared for. Well done Trinity Lodge. Would not hesitate to recommend this home.
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Review from Merlyn A (Daughter of Resident) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's such a lovely caring home, they encourage residents to do activities, the care is brilliant, their thoughts are for the people's care 100%. They keep relatives up to date with what is being done to parents. The price you pay for care is really good as well. You have peace of mind, knowing relatives
are being well cared for at all times and their safety is paramount. I have already recommended the place a few times already, the staff are so kind to residents and relatives alike. I'd give them gold stars all round.
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Review from D H (Daughter of Resident) published on 21 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival we were met by friendly staff and given full PPE and temperature checks and on showing Lateral Flow Test evidence were allowed into the care home to keep residents and staff safe. We were escorted to Mum's room for 30-minute visits every day. Mum's room is very clean and tidy and Mum is happy
and well. Mum has regular good quality care and meals, her laundry is done regularly. Mum had her hair done in the care home's salon which was great. Overall, fantastic care and atmosphere.
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Review from Brenda L (Sister of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our relative went into Trinity Lodge having spent a few weeks in another care home. We immediately saw an improvement in her general condition. Over the last few weeks, we see her looking much better and feeling much happier; she has gained weight, her hair looks much better, and she is well dressed.
She is also happy to join in the social activities at Trinity Lodge.
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Review from M A (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived at Trinity for many years, and she always looks happy. All the staff are so welcoming and always happy. Love all the activities Mum does, and that always include her in everything.
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Review from E F (Sister of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lives at Trinity Lodge, and I couldn't be more happier with the care the staff give, and I know she is safe and well.
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Review from Christine K (Daughter of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and myself have been very impressed by the way our Mum has been cared for over the last months. We feel she is treated as if she was family; nothing has seemed to much trouble for the staff.
We are extremely grateful for their care and compassion and wouldn’t want Mum anywhere else.
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Review from Suzy T (Daughter of Resident) published on 7 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for a number of years but recently passed away.
It wasn’t an easy decision to move mum from her home into a care home but the time had come when the home wasn’t the safest place for her. This is a heartbreaking moment for most families but the staff at Trinity Lodge made her feel
at home. They are professional, caring and loving. It wasn’t uncommon for the staff to sit beside mum and hold her hand or give her a cuddle, making her feel safe, warm and well cared for. “I love you” was often heard by the staff and filled me with comfort. Mum being sad or teary was very hard to see when I had to say goodbye to her after a visit but the staff were amazing and made me feel at ease, they were an absolute godsend and gave the family so much peace of mind knowing she would be looked after. Thank you so much Trinity for caring for mum so well. She had comfort, dignity and safety and warmth. I really can’t thank Trinity enough or think of anywhere else better for mum. Thank you.
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Review from Tina H (Daughter of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum moved into Trinity Lodge at a very difficult time for everybody. The care and support she has had since moving in have been outstanding. This has not only helped her to settle in, it has put me and my sister at ease. On top of the outstanding care, the activities have been first-rate.
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Review from S E (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had to go into Trinity Lodge during lockdown in May. As we were unable to settle her in it was down to the staff and they have been brilliant keeping us updated via Facebook
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Review from Lesley M (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don’t often get to speak with my mum as we live in Australia and the time difference makes it difficult to keep in regular contact. I love that your staff post the videos and pictures of the residents, it allows me to feel closer to her and love to see my mum looking happier and healthier than she
has in years. Well done and thank you to all the staff, you do an amazing job and we appreciate your care so much.
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Review from Carol M (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been staying at Trinity Lodge for almost 2 years now. The staff treat her as a member of their family and give her great care. I can relax knowing that all her needs are being catered for. Trinity Lodge is always kept clean and “fresh” throughout. Mum seems to enjoy the food and is always given
a choice of what she wants. The activities are good and well organised and mum is encouraged to participate. Trinity Lodge have made a real effort to improve the look of the home, since my mum has been there they have built a cinema, fabulous bar, decorated one of the dining areas as an American diner, they have even recently made a seating area with a screen which displays a scene from a train so you feel that you are sat having a cup of tea on a train. All in all, I am so happy to have found a home for mum at Trinity Lodge and have recommended to friends in the past.
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Review from Sharon D (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been here since October. Residents are treated as family and all efforts are made to make the care home as homely as possible. Staff keep families in the loop, even more so now under COVID lockdown. Loads of space and activities and I love the way the rooms and garden areas are themed. Like
a little village! Well done Trinity Lodge.
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Review from Lillian S (Daughter-in-law of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the home to be friendly and helpful. The staff go out of their way to ensure that their customers are happy and content. There are plenty of activities for them to join in with if they wish, and I know they encourage my family member to do so. In the present time of COVID-19 they
have ensured that everyone is safe and found many ways to ensure that they are entertained and keep in touch with their families. This may be via FaceBook or video calls.
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Current Review Score: 9.4 (9.439)

Overview of Review Score

The Review Score of 9.4 (9.439) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.439 for Trinity Lodge is calculated as follows: ( (141 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (11 Poors x 2) + (8 Very Poors x 1) ) ÷ 198 Ratings = 4.439
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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