Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.6 74 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.
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Care Provided by Trinity Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Trinity Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Estelle Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • The home welcome visitors as an integral part of daily life.

Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.

Trinity Lodge Reviews (74)

9.6

Trinity Lodge has a Review Score of 9.6 (9.559) out of 10, based on 31 reviews in the last 2 years.
Over all time Trinity Lodge has 74 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trinity Lodge
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Total of 74, showing 21-40
Review from Trudy D (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful purpose built care home with caring staff and excellent facilities. The food is of an excellent standard, and tea/coffee, biscuits and cakes are frequently offered to both residents and guests if desired on a daily basis. There are weekly visits by local GPs, and residents' eyes and hearing
are checked regularly. Arts and crafts sessions are held on a weekly basis, and there are visits by outside entertainment and activities to encourage physical fitness and mobility, all in all, brilliant.
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Review from Kevin O (Friend of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited an old friend at Trinity Lodge since he became a resident recently. Pleasantly surprised how clean, bright and inviting the place was. The staff are very accommodating. Most of all, our friend is more than happy staying there.
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Review from C M (Wife of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has only been in Trinity Lodge 3 weeks, so it is early days. He appears happy and content. There are a few small issues which I'm sure will be sorted. All staff are kind and caring.
Reply from Estelle Johnson, Manager at Trinity LodgeThank you for taking the time to review Trinity Lodge and we are pleased that you rate our safety/ security as excellent. Thank you for your kind comments regarding our team, which I will pass on. It's lovely to know your husband has settled in at Trinity Lodge. We appreciate your time to discuss your husband's care and I will make the necessary arrangements for personal care. We await the Fixxon buttons to help identify laundry but will ensure this is operational as soon as possible. My door is open to discuss our care and all aspects of day-to-day life at Trinity Lodge.
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Review from Clare B (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we came to view Trinity it felt the right place for Mum to come to. She has been here since October and she has settled in really well. The staff are so good to everyone and make my mum's days pleasant. I can go home knowing she is well cared for, she is being fed, drinks, showered
and most of all safe. Thank you to the wonderful staff for looking after my mum, there is no better place for her.
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Review from Francis B (Son-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best place by far of all the homes we looked at. The mother-in-law seems very happy every time I come to visit. The staff and facilities are excellent and cater to everyone's needs. I would highly recommend Trinity Lodge and their number 1 care. Thank you.
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Review from J K (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Trinity Lodge are outstanding. This includes the team leader, carers, cleaners, cooks and the handyman. We are always kept well informed of any concerns and involved in all discussions regarding care. The staff are attentive, caring and kind to residents. The residents are treated with
dignity and respect. I would recommend Trinity Lodge to anyone who wanted excellent care for their loved one.
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Review from Debbie C (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
I am not satisfied with the care that has been provided to my mum. In the three months she has been there she has had more falls than in the 3 years I have looked after her. She is a high-risk faller. She has suffered black eyes, multiple bruising and wounds. She has lost 1/2 stone in weight. The last
fall has resulted in a broken hip and at 84 shouldn't have had to go through that pain and I was then told they don't know how it happened!
Reply from Kim Slade, Manager at Trinity LodgeWe take all feedback and concerns very seriously at Trinity Lodge, where the health, safety and wellbeing of our residents is our priority. I am sorry to see that you are not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. Concerns raised with external agencies, such as social services have been fully investigated and no further action has been taken. If you would like to discuss this with me again, please do not hesitate to contact me.
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Review from John A (Husband of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely. The management are always helpful and very friendly and kind.
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Review from J C (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan seems very happy and is treated with dignity which is amazing. She loves activities and has made some great friends.
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Review from L C (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing. I cannot fault it at all. My nan is very happy here, the staff are all amazing and always smiling.
I love that the home put on activities, I came to visit my nan last week when a singer was on, it was fantastic to see.
All the residents having so much fun, singing along and dancing.
Always
has a lovely atmosphere every time we visit.
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Review from D C (Son of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always caring and residents well looked after. Kept informed of any concerns.
Food always looks lovely and home is kept clean. Would highly recommend Trinity Lodge and the outstanding care the staff deliver.
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Review from P K (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Trinity Lodge were consistently excellent. They looked after my mother professionally but with real empathy. My sister and I are extremely grateful for their care and attention in the last few years of our mother’s life.
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Review from Donald W (Son of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that the staff look after my mum with genuine care and consideration
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Review from S B (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been here just over a year and appears to be looked after extremely well even though she can occasionally be difficult. The staff seem to work extremely hard organising regular activities even though they seem very busy and work long hours. They are also very friendly and happy to talk
to you.
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Review from Y S (Daughter of Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with Mum's care, staff always keep me informed and we work together to get the best care for my mum. Thanks very much.
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Review from Sarah G (Niece of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcome.
Looking after my uncle very well.
The staff are always welcoming.
He looks very well.
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Review from J P (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for three months, and I have been blown away by every aspect of this home. The care, the staff, and the facilities - 10/10. And ultimately, my mum is ok and very content all due to the above.
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Review from D E (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found ourselves in the unfortunate position of needing an urgent short stay for Mother a few days before Christmas. Mother has vascular dementia and had deteriorated for unknown reasons to us quite quickly resulting in scary unseen behaviours to us as a family and to my father. We did not know Mother
as she presented, terribly scared and confused.
A very traumatic time for us all.
Mother went to Trinity Lodge and I actually believe if she had not, Mother would not be home with us today.
From the very first night when Mother was most scared and behaving out of character, the staff worked tirelessly and patiently to calm her. They called me and I spoke to Mother via Zoom. The home happy to embrace with technology. Mum could see me and we encouraged Mum back to her room to try and settle her. The staff diligently trialled new medication and encouraged her to sit in the lounge, eat well and converse. Mother is home now weeks later and calm and doing well on new meds. Fantastic home.
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Review from Julie G (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Trinity Lodge for 3 months now. It was very upsetting making the decision that Mum needed to go into care, but the whole family agree that she couldn't be in a better place. The residents are relaxed and happy and move around a lot mixing with the staff, who are all lovely. The staff
sit with the residents in the lounge doing bits of paperwork while they all have tea and cakes in the afternoon. So much nicer than residents sitting on their own as there is more fun and conversation. Also, many activities and visits take place.
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Review from Lesley S (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are lovely and really friendly and helpful! There is a lovely homely atmosphere at the home and Mum very obviously feels at home and as though the staff are friends rather than carers. I very often hear staff saying I love you if a resident is distressed and needs soothing. The building
and equipment are kept spotless and in good repair and the meals are beautiful with snacks and drinks provided/offered as needed. I fully recommend Trinity Lodge.
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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.559 for Trinity Lodge is calculated as follows: ( (258 Excellents x 5) + (77 Goods x 4) + (9 Satisfactorys x 3) + (11 Poors x 2) + (8 Very Poors x 1) ) ÷ 363 Ratings = 4.559
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (0)

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