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Victoria Manor Care Home

31/33 Abbey Road, Whitley, Coventry, West Midlands CV3 4BJ
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At Victoria Manor care home, situated in the attractive residential area of Whitley, just outside Coventry, we provide personalised residential and residential dementia care to older people.

A small and welcoming purpose-built home, Victoria Manor offer residents a choice of several sitting rooms and dining areas, all tastefully decorated and furnished for maximum comfort, while the in-house hairdressing salon is very popular. Surrounded by parkland, the enclosed garden provides the...  

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Care Provided by Victoria Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,359From £1,495
Residential Dementia CareFrom £1,422From £1,564

Contact Victoria Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tina Booton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)

Visiting

  • The team warmly welcome visitors to Victoria Manor Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.

Parking

  • On-site parking

Victoria Manor Care Home Reviews (75)

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9.4

Victoria Manor Care Home has a Review Score of 9.4 (9.422) out of 10, based on 9 reviews in the last 2 years. Over all time Victoria Manor Care Home has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from Isabelle M (Daughter of Resident) published on 14 December 2017 Submitted via Review Postal Card
Overall Experience

I always find staff and management helpful, especially with concerns. Any problems that I have arisen are dealt with efficiently with care.

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Review from Dorothy B (Daughter of Resident) published on 2 May 2017 Submitted via Website
Overall Experience

My mum has been in Victoria Manor for several months now. The staff are amazing and really care for the residents, nothing is too much trouble and they really try hard to give the residents a good life. The staff regularly take the residents out sometimes just over to the local cafe for a coffee but also days out like Blackpool. The home is well run and spotlessly clean and well kept. The food is freshly cooked and of a very high standard. I have nothing but praise for this home as all the staff go over and above their roles. Dementia is a horrible disease but this is a happy home where I feel that mum is well looked after and cared for, which in turn makes it a bit more bearable for the family.

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Review from Michael A (Son of Resident) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience

We were impressed with the care given to my mother from the very start. Compassionate staff were on hand and were always helpful. It was a pleasure to visit Victoria Manor and we would recommend it.

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Review from Denise B (Daughter of Resident) published on 9 March 2017 Submitted via Review Postal Card
Overall Experience

The home is very pleasant with a calming atmosphere. The staff are very caring and always put the residents at their ease. My father is very happy here. As I live in Cornwall, I am happy in the knowledge that he will be looked after.

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Review from N T (Son of Resident) published on 9 March 2017 Submitted via Review Postal Card
Overall Experience
While dad was here all be it only a short time due to him going into hospital I/we found all the staff to be kind nothing was too much of an issue or a problem. Dad's care was very good he was always clean and well fed.

The house was always warm and clean.

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Review from William D (Husband of Resident) published on 8 March 2017 Submitted via Review Postal Card
Overall Experience

My wife entered care with you in October 2016. To date, all is well and she is very happy. My only concern would be that at times she dresses a little scruffy, as a proud woman this would upset her. My suggestion would be to ensure all soiled clothing is removed from her room ASAP, a minor point I know but ti would improve her self-esteem.

Reply from HC-One, Careline Team at Victoria Manor Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

When Residents are very independent and still able to choose their own daily outfits which in most cases is their favourite it is difficult to launder them in a short turnaround...  

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Review from Carole S (Daughter of Resident) published on 7 November 2016 Submitted via Review Postal Card
Overall Experience
Regarding Gala Night October 2016 -

What a wonderful evening, everyone was happy and relaxed. It was a pleasure to spend social time with the management and staff. My relative really enjoyed the evening, as did I.

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Review from Jane W (Daughter-in-law of Resident) published on 1 November 2016 Submitted via Review Postal Card
Overall Experience

We were very concerned about moving my mother in law from her care home, but with the wonderful support of the manager, the transfer went very well. We have found the staff extremely friendly and very kind. Good welcome on arrival at the home. My mother in law was settled very well and seems happier than when she was in her last home. It has only been a short time but we are very happy with everything so far. Thank you.

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Review from Janet T (Daughter of Resident) published on 4 July 2016 Submitted via Website
Overall Experience
I can't fault this Home. The care my Mum receives is second to none. I would highly reccommend this home.

The home's staff are wonderful and they really look after Mum going out of their way to ensure she is happy. Mum goes to over 60's Zumba every week on the minibus and is much happier at the home.

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Review from Carole S (Daughter of Resident) published on 24 June 2016 Submitted via Review Postal Card
Overall Experience
I am very happy with the quality of care and understanding shown at Victoria Manor.
Nothing is too much trouble and any queries or concerns are dealt with promptly.

The manager is very approachable as are the staff. There is an activity and outing plan which gives such a lot of happy stimulation in a happy and safe environment.

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Review from Sheila T (Daughter of Resident) published on 15 June 2016 Submitted via Website
Overall Experience
Myself, brothers and sisters always said to Mum we would never put her in a Home but unfortunately her galloping Vascular Dementia had other ideas. My sister and I trailed round several homes *on spec* but on arrival at Victoria Manor we were greeted warmly, shown around the Home, given every courtesy and came away armed with information. We knew as soon as we entered the building that this was the place for our beloved Mum. The place was immaculate, there were no lingering smells and the staff were oh so welcoming. The residents looked well cared for and happy and the food choices menu, everything is cooked fresh in the Home's own kitchen, looked and tasted delicious and nourishing.

The day Mum was admitted was a difficult one for us all but the Staff and Management made the transition as comfortable as possible. We cannot fault the Home in any way. It has become a Home from Home for us all and kindness and friendliness are always in abundance. Thank you Victoria Manor.

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Review from Alyson S (Daughter of Resident) published on 14 June 2016 Submitted via Review Postal Card
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Friendly supportive staff to both mum and myself. Kept up to date on a regular basis of mums needs, how she has been. Improvements have been made to enrich the lives of the residents.

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Review from Gerri B (Daughter of Resident) published on 6 June 2016 Submitted via Review Postal Card
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My mother has only been a resident for a short while. We looked at three homes in the group and this was our favourite, it smelled so clean and looked the cleanest. Early concerns, the call bell was in the wrong place leaving a trailing wire, this was dealt with and a rubber edge placed over it, ideally there should be two points in each room. The staff are very kind and have taken the trouble to get to know mum, they are approachable and have answered all our questions/concerns.

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Review from Jo D (Daughter of Resident) published on 3 March 2016 Submitted via Review Postal Card
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Usually visit once per week. Care staff (as always) courteous, welcoming and up to date on mum's current state. She'd had a lie in and missed breakfast but was tucking into a mid morning snack. Staff immediately available to help with toilet requirements. I found her to be calm and settled and well cared for.

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Review from Steve D (Son of Resident) published on 3 March 2016 Submitted via Review Postal Card
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Great staff, mum is very happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 February 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 September 2026

Please contact us for information regarding our bed availability

News (4) & Events (0)

News
  • 18 Feb 2026

    A resident at Victoria Manor Care Home in Whitley, Coventry, West Midlands, has enjoyed what he described as “the best night of my life” after staff helped him begin ticking...

  • 23 Oct 2025

    HC-One’s Victoria Manor Care Home in Coventry, West Midlands, recently fulfilled the wishes of three of its residents, Mary McGregor, Jean Jackson and Margaret Haughton, with an unforgettable day trip...

  • 04 Sep 2025

    Residents, families, colleagues and members of the local community came together at HC-One’s Victoria Manor care home in Coventry, West Midlands, for a vibrant Circus Day filled with laughter, colour...

Upcoming Events

There are no upcoming events for Victoria Manor Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Victoria Manor Care Home.

Accreditations

There are no accreditations posted yet for Victoria Manor Care Home.

Meet the Team (1)

Tina Booton
Tina BootonJob Title Home Manager

What does ‘kindness’ mean to you?

“Kind care is showing that you do care and wearing your heart on your sleeve.”

Having worked in care since she was 17 years old, Tina Booton, has gained a wealth of experience in providing care and support to elderly people, to enrich their lives.

Tina specialises in dementia care and has worked with Dementia Care Matters and the Alzheimer's Society. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Tina closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange activities with nearby schools and clubs and is always keen to include the local community in life at Victoria Manor.

When asked what she enjoys most about her role, Tina remarked:

“Trying to make a difference for the better, for the people and the home.”

Outside of work, Tina enjoys spending her time as a brownie leader and has run the unit for 25 years now.

If you would like to find out more information about Victoria Manor, Tina has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

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