Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 34 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
The support and staff are excellent and treat my mum as if she was at homAntony R(Son of Resident/Service User)
The support and staff are excellent and treat my mum as if she was at homAntony R(Son of Resident/Service User)
Set in a leafy, residential area in Stoke, close to all local amenities, Victoria Park Care Home provides personalised residential care to older people.
Purpose-built and carefully designed, Victoria Park is a home-from-home setting complete with two two sitting rooms and two dining areas where residents can enjoy meals created by the fantastic catering team. The pretty, enclosed garden is cared for by some residents at the home and provides...
Care Provided by Victoria Park Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Park Care Home for full pricing details and T&Cs.
Contact Victoria Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Katie Hollis (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Visiting
- The team warmly welcome visitors to Victoria Park Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking.
Victoria Park Care Home Reviews (65)
8.7
Victoria Park Care Home has a Review Score of 8.7 (8.651) out of 10, based on 4 reviews in the last 2 years.
Over all time Victoria Park Care Home has 65 reviews.
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Overall Experience
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Review from Annie K (Resident / Service User) published on 19 June 2019 Submitted via Postal Card•
Overall Experience
Coming here for respite care for 2 broken arms. I have nothing but praise for the excellent care and kindness I have received here. Unable to feed of care for myself I was treated with every kindness and made very quick progress in my healing. ALl my medication was managed with accuracy and professionalism. My hospital appointments were arranged carefully and the encouragement of staff helped me gain in confidence. I thank them all profoundly.
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Review from Paul C (Son of Resident) published on 27 May 2019 Submitted via Postal Card•
Overall Experience
My mother spent only a short 3 months at Victoria Park which she called home but I would have to have gone a long way to find a more professional and caring staff. From day one I was overwhelmed with attention given and the tender attitude continued to visitors as well.
Always clean and tidy, always welcoming. I will miss the visits. I fully endorsed Victoria Park and would recommend Victoria Park to anyone. Many many thanks.
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Review from Jennifer L (Resident / Service User) published on 15 May 2019 Submitted via Postal Card•
Overall Experience
Happy to be here, love shopping, would like to be out every day. I am happy with the care I receive, love the food, favourite is the porridge.
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Review from Nathu T (Resident / Service User) published on 3 May 2019 Submitted via Postal Card•
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I am happy here, the staff are very good.
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Review from Denise B (Niece of Resident) published on 28 February 2019 Submitted via Postal Card•
Overall Experience
Staff are happy and kind, plus they act like they actually want to be at work. My aunt (at 94) has a major problem with "germs" and the staff work around this as it can be very difficult. I am always offered a cup of tea when I visit and never have to wait long at the front door before a member of staff answers and lets me in. There has been a problem twice when my aunt has been in the hoist and has had to wait while somebody can be found to work it properly. This has been upsetting for my aunt as she is 94 and has a thyroid problem so feels the cold.
↩Reply from Clare Sheehan, Careline Advisor at Victoria Park Care Home
Thank you for your kind comments regarding the staff at the home, which I will share with the team. We have taken on board your comments regarding your aunt’s time spent in the hoist. At busy times we will encourage your aunt to wait in the comfort and warmth of her room until staff are available to assist her with a shower and therefore avoid any unnecessary waits.
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Review from Safeena S (Friend of Resident) published on 20 September 2018 Submitted via Postal Card•
Overall Experience
Staff welcomed us, were very approachable and helpful. The fun days are a great way to socialise with others. Great themes and lovely cakes that the residents help make they also enjoy participating in the selling of the cakes. Our friend enjoys the festive events and decor that is put up in the care home relating to the festivity.
Carers are on hand to help with toileting, feeding and just making conversation to make you feel comfortable.
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Review from Yvette K (Daughter-in-law of Resident) published on 22 June 2018 Submitted via Postal Card•
Overall Experience
My mother in law has loved her time here and she has been made very comfortable.
Staff are exemplary.
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Review from June K (Resident / Service User) published on 22 June 2018 Submitted via Postal Card•
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I have loved my time here. I like the staff and when I want something they will get it straight away.
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Review from Julie M (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card•
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Dad is very well cared for and treated with dignity and respect. He is always clean and tidy and is very happy. His room is comfortable and clean and he is very safe. The staff and Management are approachable and helpful and I am delighted with Victoria Park.
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Review from G B (Resident / Service User) published on 10 April 2018 Submitted via Postal Card•
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I am happy at Victoria Park. The staff are good and caring, I enjoyed the food and the caring staff.
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Review from David T (Son of Resident) published on 2 March 2018 Submitted via Postal Card•
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In the short time my father has been with them, he has made a remarkable improvement. Truly exceptional.
They got him moving and then, walking. The staff really care about the patients.
his problems with incontinence have also been greatly improved by the staff taking the time and effort to coach him, retrain him and to take him to the toilet as necessary.
They got him moving and then, walking. The staff really care about the patients.
his problems with incontinence have also been greatly improved by the staff taking the time and effort to coach him, retrain him and to take him to the toilet as necessary.
We have nothing but true admiration for the staff. They have done an amazing job with our dad.
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Review from S B (Daughter of Resident) published on 22 February 2018 Submitted via Postal Card•
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I have found the staff to be extremely helpful. Anything I have asked about or requested for my mother has been provided quickly and efficiently.
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Review from Lyn W (Daughter of Resident) published on 13 February 2018 Submitted via Website•
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My late father was cared for here for the last 11 months of his life. He was very well cared for and the staff who cared for him were very kind and took time with him.
He had a lovely room which was kept spotless by the cleaner. The home always looked clean and tidy and it smelt lovely. My father enjoyed the food that was cooked there and he seemed very happy to be there, considering how difficult the choice had been for us as a family to let him go there.
He had a lovely room which was kept spotless by the cleaner. The home always looked clean and tidy and it smelt lovely. My father enjoyed the food that was cooked there and he seemed very happy to be there, considering how difficult the choice had been for us as a family to let him go there.
On his 90th birthday, he had a cake baked for him and the staff were lovely to him.
Dad passed away in October, however, we have been back to the home on a number of occasions, as it brings comfort to my mother and we are always made very welcome and told to come and visit whenever we feel the need.
We as a family would like to thank all the staff for their kindness.
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Review from William O (Resident / Service User) published on 5 January 2018 Submitted via Postal Card•
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I am happy here thanks to all the staff who are kind, caring and efficient.
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Review from Maria G (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card•
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My mother stayed at Victoria Park for approximately five months for respite care after a fall. The staff were always caring, attentive and treated Mum with dignity and encouraged her to take part in activities.
The home was always clean, the meals were freshly cooked and plentiful. Management were always happy to discuss any concerns. Visitors were always welcomed and invited to participate in seasonal activities such as a Halloween party.
The home was always clean, the meals were freshly cooked and plentiful. Management were always happy to discuss any concerns. Visitors were always welcomed and invited to participate in seasonal activities such as a Halloween party.
Overall a very good home.
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Review from Margaret H (Resident / Service User) published on 31 October 2017 Submitted via Postal Card•
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Lovely staff, clean and activities are great.
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Review from Paul W (Resident / Service User) published on 22 June 2017 Submitted via Postal Card•
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Very good. All staff very caring and helpful. Always willing to help.
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Review from M M (Granddaughter of Resident) published on 14 March 2017 Submitted via Postal Card•
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Clean, friendly. My grandad thrived during his time here.
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Review from David M (Son-in-law of Resident) published on 14 March 2017 Submitted via Postal Card•
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Victoria Park is very clean with a friendly atmosphere and staff. The food is excellent too.
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Review from Judith A (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card•
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My mother has been a resident for almost a year and in that time she has been cared for at a very high standard. She celebrated her 100th birthday four weeks ago and the incredible effort of the carers gave her and her family a day to remember. I cannot praise them enough. They make mum feel cared for and safe, very essential when you are 100.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
News
- 25 Mar 2026
Residents and staff at Victoria Park Care Home in Coventry are calling on the local community to help make Easter extra special for seriously ill children by supporting a heartfelt...
- 16 Dec 2025
HC-One’s Victoria Park Care Home in Stoke, Coventry is delighted to invite residents, families, friends, and members of the wider community to join a fun-filled festive Christmas party on Tuesday...
- 23 Sep 2025
Residents and colleagues at HC-One’s Victoria Park Care Home in Stoke, Coventry, are thrilled to welcome a new furry friend to their family, Doris, a gentle and affectionate therapy dog...
Upcoming Events
There are no upcoming events for Victoria Park Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Victoria Park Care Home
- 28 Feb 2023Recipient: Victoria Park Care Home
Accreditations
There are no accreditations posted yet for Victoria Park Care Home.
Meet the Team (1)
Katie HollisJob Title:Home Manager
Home Manager at Victoria Park, Coventry
What does ‘kindness’ mean to you?
“Ensuring the residents are cared for in a way in which they would like, but also ensuring that the staff are happy and they all have a warm, caring environment to live and work in. Happiness is the key.”
As a dedicated healthcare professional, Katie has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked at Victoria Park for many years, Katie closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Katie remarked:
“Knowing that every day I did my upmost to ensure the residents received kind and person centred care. ”
Katie has also achieved much outside of work, with her proudest achievements being volunteering for the YMCA, working with children and adults with additional needs to help raise money for the YMCA and achieved the top three for volunteer of the year in England.
Outside of work, Katie enjoys spending time with her nieces, nephews and god children and renovating her house.
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