
Mum has been living happily at Victoria Mews for many yearsS R(Daughter of Resident/Service User)



Mum has been living happily at Victoria Mews for many yearsS R(Daughter of Resident/Service User)



Victoria Mews Care Home, situated in a residential area of Coventry, provides personalised residential dementia care to older people.
This small and friendly purpose-built home offers Residents a good choice of places in which to relax, dine and socialise, including a café, hairdressing salon, treatment room and a room designated for the pursuit of hobbies and interests. The lovely, landscaped garden, which is tended by some green-fingered residents, is a favourite...
Care Provided by Victoria Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Mews Care Home for full pricing details and T&Cs.
Contact Victoria Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Michael David(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (31)
Victoria Mews Care Home Reviews (73)
Victoria Mews Care Home has a Review Score of 9.5 (9.478) out of 10, based on 7 reviews in the last 2 years.
Over all time Victoria Mews Care Home has 73 reviews.
My partner has been in Victorian Mews Care Home for many years now and in all that time I have had no worries about her being well looked after. The staff have always been most helpful during the present virus problems.
My mother has been a resident for a number of years, and in all that time, I have found the home and it's staff to be sympathetic and helpful to all her needs. Nothing is too much trouble, and they will always go that extra mile to ensure satisfaction.
Excellent care given to my mum for two and a half years. Lovely compassionate and caring people, kind and considerate and respectful. My mum passed away recently and she was treated with so much love by staff. The care home is like a home from home, it's been made cosy with fireplaces, pictures, corners to sit in etc. Wonderful.
The staff are all amazing and so patient.
The room was lovely and the staff were equally lovely for all the time my mother was in their care. Everybody was so helpful.
My Dad has thrived since becoming a resident at Victoria Mews. He is well cared for and his needs addressed and accommodated for. It is a huge weight off our family's minds to know he is safe and secure. The staff are very welcoming and should be proud of the care and service they provide.
We enjoy being kept up to date with little stories about our mother-in-law makes us feel that she is cared for and understood.
I find the Staff so very patient and caring, not only to my Husband but to myself. I am treated with so much kindness. I know my Husband is being lovingly cared for. The situation is very painful; losing the Husband I used to know feels like constant grieving. The atmosphere at the Care Home is always cheerful, and there are always hugs available. I didn't know what to expect on my first visit but came away feeling that my Husband would be cared for and kept safe.
The home has all their Christmas decorations up and the people living there look very happy.
Satisfied with all aspects of Victoria Mews.
I have found the level of acre excellent in all ways, not just my Mum but observing other residents as we visit.
I can visit my Dad any day, anytime, and the staff are always there to welcome visitors. I am more than happy with the care my Dad receives more to the point I have never seen my Dad so happy.
Would not use this home but at the time we weren’t given a choice. Obviously can’t go into detail about our experience but it still haunts and upsets us to this day. Thankfully our relative is living in a wonderful place and is like a different person to when they were at this home. The whole experience was extremely distressing for us as a family, I wouldn’t wish it on anyone. This review probably won’t be allowed but I feel so upset about our experience and I can’t stop thinking about it. I feel very strongly about the awful experience me and my family went through and I feel I can't move on and I will never forget what happened.
Thank you for taking the time to write this review. I am sorry to hear you were not satisfied with the care your relative received while they were living in the Home. Whilst it would be inappropriate for us to discuss individual matters, we feel it is important to state that we have discussed the...
Cannot fault this care home.
Very happy with care, nurses very good, always happy to help.
Thank you.
She has settled down well and made friends.
The carers are all very friendly and some will always go the extra mile to make sure the residents are happy and comfortable.
The manager is also friendly and approachable.
Everything is taken care of for visitors. The smile is the big thing about staff.
Always made welcome, staff very helpful. I feel the resident is in good care.
Most staff seem to appreciate the visit.
Staff look to be busy but seem to have time to talk to visitors and residents.
The home looks and is very clean and tidy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 23 Oct 2025
HC-One’s Victoria Mews Care Home in Coventry, West Midlands, is delighted to be celebrating a truly special milestone, the 102nd birthday of a much-loved resident, Phyliss Buswell, on the 28th...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 31 Dec 2024
HC-One’s Victoria Mews Care Home in Binley, Coventry, West Midlands, was visited on Friday 20th December by MP for Coventry East, Mary Creagh CBE. Residents and colleagues of the HC-One...
There are no upcoming events for Victoria Mews Care Home.
Accreditations
There are no accreditations posted yet for Victoria Mews Care Home.
Meet the Team (1)

Home Manager at Victoria Mews, Coventry
“To me, kind care is care that is truly tailored to each individual, promoting their independence and life history.
As a qualified healthcare professional, Michael has gained a wealth of experience in providing care and nursingsupport to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate
about delivering the highest standards in care and quality of life for Residents.
Having worked at Victoria Mews since2014, Michael began at HC-One as a care assistant and has worked his wayup to the Home Manager position. He closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they
gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Michael remarked: “Getting to know my residents and working with the team to enhance their skills an knowledge.”
Michael has also achieved much throughout his life, with his proudest achievements being how he has workedhis way up through the company. He started by having no qualifications to hold a level 5 in health in social care.
Outside of work, Michael enjoys reading and visiting his family back in Birkenhead.
If you would like to find out more about Victoria Mews, Michael would be delighted to have an informal discussionwith you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Mews Care Home to verify any information. View our terms and conditions. Victoria Mews Care Home has an Enhanced Service -more info.