Search...

Victoria Mews Care Home

487/493 Binley Road, Binley, Coventry, West Midlands CV3 2DF
HC-One Logo
Jobs
Victoria Mews Care Home logo
Mum has been living happily at Victoria Mews for many yearsS R(Daughter of Resident/Service User)
Victoria Mews Care Home, Coventry
Victoria Mews Care Home, Coventry
Victoria Mews Care Home, Coventry

Victoria Mews Care Home, situated in a residential area of Coventry, provides personalised residential dementia care to older people.

This small and friendly purpose-built home offers Residents a good choice of places in which to relax, dine and socialise, including a café, hairdressing salon, treatment room and a room designated for the pursuit of hobbies and interests. The lovely, landscaped garden, which is tended by some green-fingered residents, is a favourite...  

Care Provided by Victoria Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,360From £1,495
Residential Dementia CareFrom £1,422From £1,564

Contact Victoria Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michael David(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (31)

Victoria Mews Care Home Reviews (73)

Submit a Review
9.5

Victoria Mews Care Home has a Review Score of 9.5 (9.478) out of 10, based on 7 reviews in the last 2 years. Over all time Victoria Mews Care Home has 73 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Victoria Mews Care Home
Loading...
Showing 73 reviews matching selected criteria
Review from J H (Friend of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

I find the staff and facilities excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy D (Husband of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience
Pleasant atmosphere.
Caring staff.
Accommodation adequate.

Food satisfactory.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R C (Niece of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience
My uncle has dementia but has been treated with great care and dignity.
The staff are very caring and the utmost level of support is provided for all residents.

My uncle appears to be very happy and settled and this gives his relatives peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Victoria O (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience
The care home is lovely and clean. The staff are lovely and friendly and always there to help me with my dad.

I can go home happy knowing that my dad will be cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C G (Granddaughter of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Great home, great staff, always friendly and residents treated with great care and dignity. Can't do enough for the residents or the visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline O (Wife of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Very clean, staff tidy and caring. Very homely, always made welcome when I visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Very satisfactory. Always made to feel welcome when visiting. Significant improvement in my father's condition whilst being resident at Victoria Mews.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G B (Husband of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

It is a place of peace and tranquillity, where the people are treated with dignity. The staff are excellent, who care and treat the patients as human beings.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Henry S (Husband of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Very friendly people.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina L (Granddaughter of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience
My grandfather has been in the home for 18 months and he has been cared for to a reasonable standard.
The accommodation provided is adequate and meets his needs. Meals are freshly cooked and the menu is varied.
It is possible to join your relative for food if you wish to - which I find is a nice touch.

My grandfather has more company than when he lived at home. However, maybe not as many residents at the same stage of dementia - therefore speaks to staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard (Son of Resident) published on 22 June 2018 Submitted via Website
Overall Experience

This was the first time I have had to deal with a care home for my mum and was obviously unsure of how it would turn out. After meeting the manager and discussing my mums needs my mind was quickly put at rest. I was emailed a few pictures of my mum on her first day, taking part in activities and also had a thorough chat with the deputy who told me my mum was settling in nicely. After mums stay was over it was obvious she had been looked after extremely well as she had nothing but praise to say about all the hard-working, caring staff. I am very grateful to all the staff who looked after my mum so very well and am now hoping to set up recurring respite visits as this experience was such a success. If, like me, you are finding looking for a suitable home quite daunting, just pay Victoria Mews in Coventry a visit and you will know from the moment you enter that the home is a quality care home with the excellently trained and experienced staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen H (Sister of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

My brother was extremely well looked after. Every time we visited and the staff were excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise B (Friend of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

The home is amazing, so friendly and well run.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samuel S (Brother of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience

Most impressed. Care is of the highest order. I would be pleased if she were to become a permanent resident.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Miriam J (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident for seven months and has dementia. On my visits, I have been thoroughly impressed with the standard of care and friendliness displayed by the hardworking carers - they treat the residents as 'one of the family'. They are patient, hands-on and warm - activities are a regular distraction for the residents with plenty of 'fundraising' events.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria M (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident here for nearly 18 months and I have always found the majority of staff very friendly, caring and respectful towards my mother even when she has one of her bad moods, I always find the management willing to listen and find solutions to any problems that might arise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David F (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Very happy with the treatment and care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda W (Daughter of Resident) published on 24 January 2018 Submitted via Website
Overall Experience
Looking after residents with varying degrees of dementia is not an easy task. All the residents are known by first names by caring staff who are very prepared to talk, hug, reassure or comfort the elderly occupants. Individual bedrooms have a toilet and wash basin ensuite. They are encouraged to socialise in either of the lounges or dining room but if a resident prefers to stay in their room or even in bed, then their wishes are complied with. Rooms, bedding and clothing are cleaned daily.
There are regular activities or entertainments throughout the week even though many residents don't really engage with a lot of it.

The new care home manager has introduced changes to try and make the environment more homely such as cake stands for morning or afternoon tea, a feature wallpaper and small tablecloths on the little tables in the lounges. I know in my mother's case, if she had all her mental facilities these are subtleties she would approve of.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Alison G (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card
Overall Experience

We had to place my Dad into care in August 2017 and I spent a lot of time going and looking at many different care homes. I knew the moment I stepped into Victoria Mews that this was the place for my Dad The rooms are tastefully decorated, clean and safe. The staff are wonderful and extremely caring with all the residents. Each and every resident are treated with dignity. This is something I see each time I visit. The Manager is great and hands on. There is nothing he won't turn his hand to. The Home Administrator is the same. My Mom and I couldn't be happier which is very important as this was one of the hardest decisions we ever had to make. Highly recommended (oh and the food is good too).

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G R (Regular Volunteer) published on 30 June 2017 Submitted via Postal Card
Overall Experience
As a volunteer, I go into Victoria Mews every month to hold a church service, that is simple for them to understand, with hymns they remember.

The home has a friendly atmosphere and the staff meet the complex challenges of the service users, in a caring and friendly way.

Facilities
No Rating
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
No Rating
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 23 Oct 2025

    HC-One’s Victoria Mews Care Home in Coventry, West Midlands, is delighted to be celebrating a truly special milestone, the 102nd birthday of a much-loved resident, Phyliss Buswell, on the 28th...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 31 Dec 2024

    HC-One’s Victoria Mews Care Home in Binley, Coventry, West Midlands, was visited on Friday 20th December by MP for Coventry East, Mary Creagh CBE. Residents and colleagues of the HC-One...

Upcoming Events

There are no upcoming events for Victoria Mews Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Victoria Mews Care Home.

Meet the Team (1)

Michael David
Michael DavidJob Title:Home ManagerJoined: 2014
Introducing Michael David
Home Manager at Victoria Mews, Coventry

“To me, kind care is care that is truly tailored to each individual, promoting their independence and life history.

As a qualified healthcare professional, Michael has gained a wealth of experience in providing care and nursing
support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate

about delivering the highest standards in care and quality of life for Residents.

Having worked at Victoria Mews since2014, Michael began at HC-One as a care assistant and has worked his way
up to the Home Manager position. He closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they

gain the most benefit, in a warm and welcoming home.

When asked what he enjoys most about his role, Michael remarked: “Getting to know my residents and working with the team to enhance their skills an knowledge.”

Michael has also achieved much throughout his life, with his proudest achievements being how he has worked

his way up through the company. He started by having no qualifications to hold a level 5 in health in social care.

Outside of work, Michael enjoys reading and visiting his family back in Birkenhead.

If you would like to find out more about Victoria Mews, Michael would be delighted to have an informal discussion

with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Mews Care Home to verify any information. View our terms and conditions. Victoria Mews Care Home has an Enhanced Service -more info.