
Mum has been living happily at Victoria Mews for many yearsS R(Daughter of Resident/Service User)



Mum has been living happily at Victoria Mews for many yearsS R(Daughter of Resident/Service User)



Victoria Mews Care Home, situated in a residential area of Coventry, provides personalised residential dementia care to older people.
This small and friendly purpose-built home offers Residents a good choice of places in which to relax, dine and socialise, including a café, hairdressing salon, treatment room and a room designated for the pursuit of hobbies and interests. The lovely, landscaped garden, which is tended by some green-fingered residents, is a favourite...
Care Provided by Victoria Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Mews Care Home for full pricing details and T&Cs.
Contact Victoria Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Michael David(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (31)
Victoria Mews Care Home Reviews (73)
Victoria Mews Care Home has a Review Score of 9.5 (9.478) out of 10, based on 7 reviews in the last 2 years.
Over all time Victoria Mews Care Home has 73 reviews.
I find the staff and facilities excellent.
Caring staff.
Accommodation adequate.
Food satisfactory.
The staff are very caring and the utmost level of support is provided for all residents.
My uncle appears to be very happy and settled and this gives his relatives peace of mind.
I can go home happy knowing that my dad will be cared for.
Great home, great staff, always friendly and residents treated with great care and dignity. Can't do enough for the residents or the visitors.
Very clean, staff tidy and caring. Very homely, always made welcome when I visit.
Very satisfactory. Always made to feel welcome when visiting. Significant improvement in my father's condition whilst being resident at Victoria Mews.
It is a place of peace and tranquillity, where the people are treated with dignity. The staff are excellent, who care and treat the patients as human beings.
Very friendly people.
The accommodation provided is adequate and meets his needs. Meals are freshly cooked and the menu is varied.
It is possible to join your relative for food if you wish to - which I find is a nice touch.
My grandfather has more company than when he lived at home. However, maybe not as many residents at the same stage of dementia - therefore speaks to staff.
This was the first time I have had to deal with a care home for my mum and was obviously unsure of how it would turn out. After meeting the manager and discussing my mums needs my mind was quickly put at rest. I was emailed a few pictures of my mum on her first day, taking part in activities and also had a thorough chat with the deputy who told me my mum was settling in nicely. After mums stay was over it was obvious she had been looked after extremely well as she had nothing but praise to say about all the hard-working, caring staff. I am very grateful to all the staff who looked after my mum so very well and am now hoping to set up recurring respite visits as this experience was such a success. If, like me, you are finding looking for a suitable home quite daunting, just pay Victoria Mews in Coventry a visit and you will know from the moment you enter that the home is a quality care home with the excellently trained and experienced staff.
My brother was extremely well looked after. Every time we visited and the staff were excellent.
The home is amazing, so friendly and well run.
Most impressed. Care is of the highest order. I would be pleased if she were to become a permanent resident.
My mother has been a resident for seven months and has dementia. On my visits, I have been thoroughly impressed with the standard of care and friendliness displayed by the hardworking carers - they treat the residents as 'one of the family'. They are patient, hands-on and warm - activities are a regular distraction for the residents with plenty of 'fundraising' events.
My mother has been a resident here for nearly 18 months and I have always found the majority of staff very friendly, caring and respectful towards my mother even when she has one of her bad moods, I always find the management willing to listen and find solutions to any problems that might arise.
Very happy with the treatment and care.
There are regular activities or entertainments throughout the week even though many residents don't really engage with a lot of it.
The new care home manager has introduced changes to try and make the environment more homely such as cake stands for morning or afternoon tea, a feature wallpaper and small tablecloths on the little tables in the lounges. I know in my mother's case, if she had all her mental facilities these are subtleties she would approve of.
We had to place my Dad into care in August 2017 and I spent a lot of time going and looking at many different care homes. I knew the moment I stepped into Victoria Mews that this was the place for my Dad The rooms are tastefully decorated, clean and safe. The staff are wonderful and extremely caring with all the residents. Each and every resident are treated with dignity. This is something I see each time I visit. The Manager is great and hands on. There is nothing he won't turn his hand to. The Home Administrator is the same. My Mom and I couldn't be happier which is very important as this was one of the hardest decisions we ever had to make. Highly recommended (oh and the food is good too).
The home has a friendly atmosphere and the staff meet the complex challenges of the service users, in a caring and friendly way.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 23 Oct 2025
HC-One’s Victoria Mews Care Home in Coventry, West Midlands, is delighted to be celebrating a truly special milestone, the 102nd birthday of a much-loved resident, Phyliss Buswell, on the 28th...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 31 Dec 2024
HC-One’s Victoria Mews Care Home in Binley, Coventry, West Midlands, was visited on Friday 20th December by MP for Coventry East, Mary Creagh CBE. Residents and colleagues of the HC-One...
There are no upcoming events for Victoria Mews Care Home.
Accreditations
There are no accreditations posted yet for Victoria Mews Care Home.
Meet the Team (1)

Home Manager at Victoria Mews, Coventry
“To me, kind care is care that is truly tailored to each individual, promoting their independence and life history.
As a qualified healthcare professional, Michael has gained a wealth of experience in providing care and nursingsupport to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate
about delivering the highest standards in care and quality of life for Residents.
Having worked at Victoria Mews since2014, Michael began at HC-One as a care assistant and has worked his wayup to the Home Manager position. He closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they
gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Michael remarked: “Getting to know my residents and working with the team to enhance their skills an knowledge.”
Michael has also achieved much throughout his life, with his proudest achievements being how he has workedhis way up through the company. He started by having no qualifications to hold a level 5 in health in social care.
Outside of work, Michael enjoys reading and visiting his family back in Birkenhead.
If you would like to find out more about Victoria Mews, Michael would be delighted to have an informal discussionwith you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Mews Care Home to verify any information. View our terms and conditions. Victoria Mews Care Home has an Enhanced Service -more info.