Welcoming, friendly staffSteve B(Son of Resident/Service User)
I am comforted knowing my Dad is well looked after and feels safe.Sarah S(Daughter of Resident/Service User)
The staff are always friendly and very helpfulK H(Daughter of Resident/Service User)
Welcoming, friendly staffSteve B(Son of Resident/Service User)
I am comforted knowing my Dad is well looked after and feels safe.Sarah S(Daughter of Resident/Service User)
The staff are always friendly and very helpfulK H(Daughter of Resident/Service User)
Ashbourne Care Home in Dudley, provides residential, dementia and respite care for older people.
The 37 bed care home has a team of trained, caring staff and a wide variety of social activities for residents.
Delicious home-cooked food is prepared by staff.
Care Provided by Ashbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,150 - £1,270
- Self-Funded Residential Dementia Care: £1,150 - £1,270
- RESPITE Self-Funded Residential Care: £1,150 - £1,270
- RESPITE Self-Funded Residential Dementia Care: £1,150 - £1,270
Contact Ashbourne Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Summit Care Group
- Private Owned
Person in charge
- Linda Lovett (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2002
- Number of floors: 2
Room Information
- Single Rooms (38)
Visiting
- Ashbourne Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.
Parking
- Ashbourne understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Ashbourne Care Home Reviews (65)
Ashbourne Care Home has a Review Score of 9.2 (9.165) out of 10, based on 21 reviews in the last 2 years.
Over all time Ashbourne Care Home has 65 reviews.
Our auntie has been at Ashbourne Care Home for just over 6 months and thanks to the patience and kindness of staff, she has settled very well. Her dementia seems to be stable for now. She always looks clean, tidy and well presented and appears to have gained some weight since coming to you. Thank you all so very much.
The lady in care has totally changed for the better since being in Ashbourne. She has a new outlook on life and smiles a lot. She has friends, eats well and socialises more. This time last year, she only wanted to go to bed and not wake up. Thanks to Ashbourne, she is happy and cares about life. Thank you to the staff and friends.
What a wonderful testament to the care and attention provided by the team at Ashbourne. Thank you for your review, it is very much appreciated. Kind regards
As a visiting professional, I was always impressed with the care given to residents and how clean and spacious Ashbourne care home is. When it came to my mum having to go into care and always a very difficult decision, I was relieved a place was available at Ashbourne. The staff and management are excellent and care given to my mum is of a very high standard, mum always looks clean and well cared for. Food is freshly cooked and prepared on site, allowing residents to have choices of nutritious food and snacks. Her room is homely and clean. Staff are very welcoming and any concerns about mum are passed onto me and acted on very quickly, staff communicate very quickly with outside agencies ie GP,district nurses. I have been very impressed with the care given and would recommend to anyone seeking care for their families or loved ones to visit here.
Thank you for taking the time to review Ashbourne so highly. We are so touched that you chose the home to look after your mum, and also that you are happy with the high level of care we provide our residents. To know you have visited the home in a professional capacity and then gone on to choose us...
Auntie moved into Ashbourne some weeks ago now and has settled well. She is safe and well looked after. The carers are very friendly and supportive, and encourage her to get involved in activities.
Thank you for taking the time to review Ashbourne so highly. We appreciate your feedback and are thrilled to hear that your Auntie is settling in well with us. The welfare, safety and care of our residents is our top priority. Thank you again for the review and have a great day.
Husband has been here since end June in the dementia unit, he has settled really well. All the carers are so friendly and helpful and I can see how comfortable he is with them all, and how patient and loving they are with him. I feel very stressed putting him into care, but I feel happier now knowing he is being well cared for.
Thank you for taking the time to review Ashbourne. We are so glad that your husband has settled in well with us and you are content with his care. Its such a heart-warming feeling for us to know you can relax in the knowledge that your husband is well looked after, we know how difficult this can be. Thank you for the wonderful words of recognition for the team. Have a great day.
From the moment you walk into Ashbourne Care Home, you are made to feel welcome. The staff are amazing and will always answer any questions to the best of their knowledge. The different since my son's father-in-law since arriving there has veen also amazing. All the staff do a wonderful job to make sure all residents are cared for properly. The activities offered are 10/10. Thank you to everyone.
Thank you for taking the time to review Ashbourne so highly. The team will be thrilled to hear your kind words of recognition. We appreciate your honest feedback and always aim to provide the highest quality of care for our residents. Have a lovely day.
My friend has been here 9 weeks and I must say she has been well looked after, she is better in herself and enjoying having company of others around her. She loves having her hair and nails done, likes the food , and is really happy here.
Thank you so much for your kind words! We are thrilled to hear that your friend is happy and well taken care of at Ashbourne. It brings us joy to know that she enjoys the activities and services we offer, and we will continue to provide her with the best care and company.
When visiting my mom around 9:30, it appeared that she was still in bed, which was unusual for her. She had recently suffered a chest infection and had finished her course of antibiotics. So I was slightly concerned. I needn't have been because when I went to wake her, she got up as fresh as a daisy and walked up to the day room with me, where staff were quick to serve her fresh tea and a bowl of porridge, which she ate all of. The staff explained she had walked a lot the day before, hence why she was tired and obviously, I know myself how demanding that can be for staff. I know my mom is happy, and that makes me happy.
Thank you very much for your review with a great example of how person-centred our care homes are! You can live your life exactly as you would at home! Kind regards
Mom has been living in Ashbourne Care Home for nearly 4 weeks now. After a very difficult 9 months trying to manage her at home, with dementia, we had to make the difficult decision for a permanent placement. The staff at Ashbourne have enabled this transition to be a lot easier than we expected. From the initial assessment to the first day taking her in, we have felt welcomed into the home by all members of staff. Mom has spent 5 weeks in another care facility this year, but has settled in more quickly at Ashbourne. So far, all members of staff have been found to be very caring, kind and attentive to her needs. We feel reassured that Mom is cared for and loved in her new home. Thank you, Ashbourne.
Thank you very much for your kind comments and ratings for Ashbourne Care Home, they are appreciated. Its good to know that your Mum has settled and you are pleased with the care and attention she is receiving. Kind regards
I honestly don't have any words for how bad this care home is. The personal care of the residents is non existent. My nan has severe fungal nail infection since moving here and after numerous attempts to get them to get a doctor to prescribe something nothing has been done. She has also lost a front tooth even though we have been requesting a dentist visit her for around 18 months. Simple things like rice pudding, cheese and crackers, olives, marmite are not provided, we have to take them in for her and even when we do they are not offered to her and she forgets she has them so they end up being thrown away. The activities are minimal so they are left to sit in their chairs doing nothing for a large portion of the day. Residents are taken to bed at around 6.30pm even when they don't want to go. No trips are ever planned and lockdown still exists here when they have cases of D&V even if residents don't show meaning they are made to stay in their rooms alone with no visitors. Disgusting!
How sorry we were to read your review, the home manager has confirmed that she will once again speak to you about your concerns. Kind regards
The staff are very friendly and approachable. I am aware that mom is difficult but I do get concerned about the lack of personal care at times especially the incontinence and mom gets very sore. Her room is a lovely size with a nice view, it could do with a lick of paint, and I also feel in recent months the cleanliness has deteriorated due to low staff levels (domestic). Mom does seem settled though which I am very grateful for.
Thank you for taking the time to review Ashbourne, we appreciate all feedback we receive. We are delighted that you are content with your mums room and that she is settled in with us. We also appreciate you sharing your experiences regarding the cleanliness and personal care of the home, we take...
My dad lived at Ashbourne for some time, and sadly, our experience was disappointing. We often had to chase up basic care, and ongoing medical issues weren't handled as we expected.
He was frequently moved around the sitting room, which deeply unsettled him, especially as he was blind and living with dementia. Familiarity and routine were essential for his wellbeing, but weren't prioritised at all.His room was sometimes left uncleaned for long periods, and hygiene standards fell short of what we felt was acceptable. Although some staff were kind, and Dad really liked the guy who did activities, overall care felt inconsistent.
We eventually moved Dad to another home where he now receives more stable, personalised care. He's much happier, healthier, and better supported.
We hope this review is taken as constructive feedback and leads to positive changes for those still living at the home.
Thank you for leaving a review for Ashbourne. We are disheartened to hear you have had a less than exemplary experience with us. At Summit Care Group we strive to provide the highest level of care for our residents in a safe and comfortable environment. We will use your feedback to further improve the home for the benefit of our residents.
Once again I'd like to give a big thank you to the home manager and all the staff at Ashbourne. I've recently been in hospital but had no worries over Mom. The home manager personally video-called me, as did other staff, so I could see Mom whilst I was poorly. Mom looks well cared for and they support me so much. I can't thank them enough for looking after my Mom, the home manager makes my life easier, she's such a caring person. Please pass on my comments to the owners. I was so proud to see the awards for Ashbourne.
Thank you very much for taking the time and trouble to write and review and include your thanks for the Manager and her team. Your words are very much appreciated. Kind regards
My mother has recently moved to Ashbourne Care Home following a hospital admission, she was unable to return home. All staff and management at Ashbourne have made the transition as easy as possible, they have been very patient and caring towards mum, even though her dementia can be quite challenging at times. After 3 days she already seems to be settling in and is beginning to interact with the staff. It is all beginning to look more positive for mum after a long, difficult period so thanks to all at Ashbourne so far.
Thank you very much for your review. Settling in to a new home is always a little difficult, but it is good to know that things are looking more positive. Don't forget to take the support of the team when offered, we're here for our families as well as our residents. Kind regards
The staff at this home are dedicated, knowledgeable and really friendly. They see to all requests, updated + any relevant information quickly. They always inform me of anything to do with my dad healthwise, being taken into hospital, falls etc. I respect the team at Ashbourne and on the whole I believe they have an effective team the co-ordinates well.
Thank you for your review. We appreciate you ratings and kind comments regarding the team at the home. Team work is essential and Ashbourne work very well in this regard.
The whole facility is extremely well-run, the staff are fabulous and even the residents are welcoming. This place has brought the best out of my dad and he's gotten to love everybody here, even if he is stubborn. Thank you all.
Thank you very much for your wonderful review, we do appreciate it. Kind regards
Overall a very well run care facility. Staff very loving & caring to residents & family.
We thank you very much for your kind comments and high ratings for our home. The team are dedicated to kind and considerate caring for their residents and it is appreciated that you have highlighted them in your review. Kind regards
My Aunt has been in Ashbourne for over 6 months and it gets 5 stars from us. The staff are very caring. She is always clean and tidy and she adores the gentleman who does the activities. Christmas was made special with a visit to the local school to see the children sing and she made lovely Christmas cards. The home is very supportive of the relatives. Thank you Ashbourne.
Thank you for taking the time to review Ashbourne so highly. We appreciate your feedback and are thrilled your Aunt is settled in well with us and is enjoying the home. We truly believe in making our residents and their loved ones feel like family. Have a lovely day.
Quite simply I could not have asked for better - My Mother was happy and settled and the staff treated her with care and genuine affection.
Thank you for your wonderful review of Ashbourne. We are thrilled you are pleased with the home and the care we offer. Have a lovely day.
My mother-in-law moved to Ashbourne Care Home in June 2024. The care she has received has been excellent. She is treated with dignity and respect and we can be confident that she is being looked after in the way she deserves. I have nothing but praise for all of the staff and would not hesitate to recommend the care home. Thank you for all you do.
Thank you very much for your review and your recommendation of Ashbourne Care Home, both are very much appreciated. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportBed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashbourne Care Home.
Meet the Team (1)
Linda is the manager at Ashbourne Care Home with several years of experience in the care sector managing successful care homes. Linda has experience in care home management and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.
Frequently Asked Questions about Ashbourne Care Home
What types of Care is Ashbourne Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashbourne Care Home have?
There are 38 Single Rooms.
What are the Facilities & Services at Ashbourne Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashbourne Care Home to the centre of Dudley?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Care Home to verify any information. View our terms and conditions. Ashbourne Care Home has an Enhanced Service - more info.