Ashbourne Care Home

Wonderful care provided by all the staff during these very challenging times. My mother required residential care following her discharge from hospital, during the lockdown. This was facilitated quickly and sympathetically by the Ashbourne team. Nothing was too much trouble for her carers and they had endless patience. Mum particularly enjoyed the activities! Overall it was a positive experience for both my mother and her family.

Well done to everyone and a very big thank you.

The staff are excellent with residents and family. I am satisfied my mom is well looked after.

I find the staff very caring and pleasant. They look after the residents really well but sometimes there are not enough of them, such as if there are people that need help to go to the toilet, they have to wait until someone is free. Old people can't wait! And more toilets are needed downstairs so they don't have to queue.

First class across the board. A nursing home as it should be. Very high standards indeed.

I still have concerns on the level of staffing on the dementia suite. In my opinion, two staff is just not enough to safely care for these most vulnerable and sometimes challenging residents.

Whenever we come to visit my Auntie, staff are always welcoming and courteous. We always talk to other residents who seem to be very happy with their care arrangements.

Welcoming, friendly staff, clean, helpful staff, Mum is well cared for, pleasant atmosphere. Excellent management, is very helpful and approachable, always available to answer any questions/queries. Mum is happy and we would recommend Ashbourne to others.

This is a wonderful place.

Within a week, my auntie looked better than she had done in years. The environment was clean and fresh, something that was noticeable as soon as you walked through the door. The temperature throughout was warm and constant. Excellent place to be cared for.

Mom and Dad needed respite care over the New Year period for a couple of weeks. The staff were excellent, from the initial assessment to the welcome and ongoing for the next week or so, till my parents left. Dads needs were far more complex than moms, with his dementia causing behaviour issues. The staff handled it with care and attention to detail with meds, etc. My mom was very welcomed by everyone and really enjoyed her time there. Unfortunately, my dad became very ill and left after a week to go into hospital, but mom stayed there for another few days and was made most welcome. The food was good and plentiful. The rooms pleasant, but mostly it was the staff and their lovely attitude.

I rate this care home as being of a good standard all round, and would highly recommend it to anybody who requires a good care home with excellent standards.

This care home is very good. The staff are always friendly and very helpful. The food is excellent. My dad has settled in very well much to my surprise because he is difficult to please. My Mum was here for a short time and was looked after very well. I have recommended this care home to others.

Ashbourne Care Home is a really good care home and they are taking care of both of my sisters very well.

The care home is warm and welcoming, you are always greeted with a smile and in a while offered a refreshment. The place is always clean and tidy, the management have an open door policy where you can easily discuss any issues. It would seem it suffers from staff shortages but this doesn't affect the care level. My mother in law is very happy there, is well cared for and treated very well. This is a very nice place and the staff do their best. All the family think she is in safe hands.

The staff and management are all wonderful. They are approachable and respectful in every area of my grandmother's care and I would not hesitate to recommend this home.

I visit a neighbour every 3 weeks and she seems fine. Staff seem pleasant, some more than others and the food is fine.

My mother seems well cared for. Happy her needs are met. Very friendly, thoughtful.

All the staff are very pleasant and caring. My grandad has only been here for a short time and he's been made to feel very welcome. He's registered blind, there's nothing they won't do for him! I highly recommend this care home! Very nice place!

Staff are always happy and very considerate and caring to patients. I feel they should make sure patients have regular hearing tests and hearing aids checked regularly. Also that patients nails are cleaned daily. Patients are always fed well and given snacks and drinks. My friend has not had her hearing aids for at least 4 months. This stops her communication, when I questioned staff I was told I was not the next of kin. Which I am not but visit weekly.