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Ashbourne Care Home

Lightwood Road, Dudley, West Midlands DY1 2RS
Ashbourne Care Home Logo
Ashbourne Care Home logo
Welcoming, friendly staffSteve B(Son of Resident/Service User)
Ashbourne Care Home, Dudley
I am comforted knowing my Dad is well looked after and feels safe.Sarah S(Daughter of Resident/Service User)
Ashbourne Care Home, Dudley
The staff are always friendly and very helpfulK H(Daughter of Resident/Service User)
Ashbourne Care Home, Dudley

Ashbourne Care Home in Dudley, provides residential, dementia and respite care for older people.

The 37 bed care home has a team of trained, caring staff and a wide variety of social activities for residents.

Delicious home-cooked food is prepared by staff.

Care Provided by Ashbourne Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1,150 - £1,270
  • Self-Funded Residential Dementia Care: £1,150 - £1,270
  • RESPITE Self-Funded Residential Care: £1,150 - £1,270
  • RESPITE Self-Funded Residential Dementia Care: £1,150 - £1,270
The price(s) shown are provided by the care home. Contact Ashbourne Care Home for full pricing details and T&Cs.

Contact Ashbourne Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Linda Lovett (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)

Visiting

  • Ashbourne Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.

Parking

  • Ashbourne understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Ashbourne Care Home Reviews (65)

9.2

Ashbourne Care Home has a Review Score of 9.2 (9.165) out of 10, based on 21 reviews in the last 2 years. Over all time Ashbourne Care Home has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from A W (Sister of Resident) published on 11 November 2024 Submitted via Postal Card
Overall Experience

We have found the home to be excellent. My sister has been very happy there. All the staff have become her friends and they look after her with great care. There is always something going on, activities etc. The management is top-class.

Reply from Davey Taverner, Digital Marketing Manager at Ashbourne Care Home

Thank you for taking the time to review Ashbourne. We are delighted to know that you are happy with the high level of care and support we provide to your sister. It warms our hearts to know that you appreciate what we do for your loved one, thank you for choosing Ashbourne and for the lovely words of recognition for our team. Have a lovely day.

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Review from Kerry B (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

Ashbourne Care Home is a lovely well-presented care home of which my mother is a resident. The care she receives is very good, lovely choice of food and she is quite happy there. Management and staff are excellent, kind and considerate and I find they are lovely to me too when I visit. I am always informed of developments there regarding Mom needing a nurse, doctor, etc. I wouldn't want my mom to be anywhere else.

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Review from B P (Son of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience

Since our mother moved in over a month ago, we have found the home fits her needs very well. The staff are professional and friendly, but also very approachable and have more than put our decision on our mother's future. We would more than recommend Ashbourne as a great care home.

Reply from Linda Lovett, Manager at Ashbourne Care Home

Thank you for your kind words, we always have an open-door policy.

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Review from J F (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

Found staff friendly and helpful. Always available. Answer queries quickly. Comfortable surroundings.

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Review from Caroline C (Daughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
I'm very happy with the level of service my mother gets. She can be difficult in her eating/drinking/toileting all of which my dad struggled with at home but the staff seem to have got my mum into a better frame of mind and encourage her to walk and do things for herself but help is there when she needs it.
My mum's memory is a lot worse and she no longer remembers what meal content she has but I've asked others and they say the food is lovely which it does seem to be.

She is clean and happy. Does not want to leave there either so we are happy. Thanks to the staff.

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Review from T J (Nephew of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience

Right from the beginning my aunt was looked after in a professional and personable way. The home is very well-run and maintained. The staff from the care assistants to the senior management are fabulous. The staff make it a very good place to live and my aunt is kept to a high-level standard of living. Thank you to you all!

Reply from Linda Lovett, Manager at Ashbourne Care Home

Thank you for your kind words it's our pleasure to look after your aunt.

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Review from S D (Daughter-in-law of Resident) published on 8 February 2023 Submitted via Website
Overall Experience
My mother-in-law moved into Ashbourne nearly 4 years ago, and I can't thank the staff enough for the care they gave. She moved there on a temporary move following a hospital stay and needing a bit of time before returning home. She made the decision to stay at Ashbourne saying they look after me well and I like it there so I will stay. We have always found staff to be helpful and supportive and very friendly. The care they gave was excellent, the home was always clean, it may not be a fancy modern building but when you walk in there it felt like home.

Thank you all at Ashbourne you are a credit to your profession.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for the kind words, all the staff at Ashbourne are dedicated supportive and very caring it is our pleasure to care for your relative my door is always open.

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Review from Sarah S (Daughter of Resident) published on 19 October 2022 Submitted via Website
Overall Experience

Dad moved into Ashbourne for respite after several falls and hospital stays. It was a difficult time as he had been independent up to that point. The staff are extremely caring, not only towards Dad but also to me as I was very worried about the move. Dad is well looked after and if he has to be in care long-term we would certainly want him to remain at Ashbourne. He is treated as an individual and loved by the staff after only a short time there. The activities held at Ashbourne are brilliant, lots for residents to do. And the chicken dinners are wonderful so Dad tells me! I am comforted knowing my Dad is well looked after and feels safe.

Reply from Linda Lovatt, Manager at Ashbourne Care Home

Thank you so much for the kind words, it's our pleasure to look after dad, our door is always open for a chat.

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Review from Paul H (Son of Resident) published on 24 January 2022 Submitted via Website
Overall Experience

My mom was a very independent lady who took time to settle into her new surroundings. After a few weeks, she settled in and was very happy at Ashbourne. The staff are very caring, loved mum, and always kept me fully informed regarding mum's health and wellbeing. The home is always clean and rooms are always tidy. Staff and management are very well trained, it is more like a family home than a care home. All the staff should be congratulated on keeping residents, staff, and visitors safe during this Covid 19 pandemic. Food is excellent and residents' needs are always taken care of. Excellent care home.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words Paul, it really does mean so much to the team here. Kind regards.

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Review from K G (Son of Resident) published on 29 June 2021 Submitted via Postal Card
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My mother has been in the care home for around 15 months now. Our family now she that she is well cared for and loved by all the staff. There is a strong management team at the home all the staff are well trained, compassionate, friendly and have always kept our family updated on Mums health and wellbeing. The home is always clean, rooms are always tidy. I would like to congratulate all staff for keeping all the residents as safe as possible during this awful Covid-19 pandemic. Well done. Excellent food choices.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words and I am so glad of the positive experience you have had in the home from the team at Ashbourne.

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Review from Mark R (Son of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

Dads care is wonderful - can't fault it. He is very happy there and well looked after. All his needs are met, and the carers inform us of everything. During Covid, we had video calls from his carers to us, which made Dad happy.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you for your positive feedback. It is much appreciated and helps to improve our Service further, many thanks from the team at Ashbourne.

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Review from G P (Son of Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

The staff are very friendly, always willing to help and contact if there are any issues. If I had any issues or concerns they are always dealt with promptly and in a professional manner. I always get a call back with any enquiry I put in. Well done all staff at Ashbourne Care Home.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your positive feedback, it’s much appreciated by the Ashbourne Team.

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Review from Wendy L (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

Mom took a while to settle because she has always been independent. However, she now is settled and it helps that staff have taken the time to get to know her. Mom has a spacious room and it is good that she is able to sit outside on the patio. On the occasions when mom has been ill I'm kept fully informed. Mom says the food is good.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your views on our home. From All the team at Ashbourne.

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Review from Paul W (Son-in-law of Resident) published on 21 June 2021 Submitted via Website
Overall Experience

From the first time we visited Ashbourne Care Home we found all of the staff to be very caring and most helpful. Their attention to detail is excellent. We found the home to be very clean and freshly decorated. We felt very reassured when we saw how well looked after our relative is. As a team, nothing is too much trouble for the residents and for us as visitors. For anybody needing to place a relative into care, I would recommend a visit to Ashbourne Care Home to view the facilities and meet the staff.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words and positive review. From all the team at Ashbourne.

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Review from Jackie P (Daughter of Resident) published on 21 June 2021 Submitted via Website
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What can I say about this care home except that it is absolutely wonderful. The staff go above and beyond and my mom has improved massively since going there. Their understanding of dealing with people with dementia is first class. Every single staff member is lovely and make you feel part of the extended family. They do not rush you when you are visiting and answer all the questions you have without hesitation. Without the support of this wonderful home and its staff, I am not sure my mom would be here today. Thank you.

Reply from Annette Allen, Manager at Ashbourne Care Home

Jackie, thank you so much for your review of your experience here at Ashbourne. It's much appreciated. From the Ashbourne Team.

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Review from I S (Son of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

Wonderful care provided to my father during his time at Ashbourne. The staff are excellent with residents and family. They have been particularly excellent during lockdown with the things they have done to help Dad and us when we are missing visits. Although we visit regularly they still inform us and keep us updated re doctor's visits. First class home.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words, Dad is missed by the whole Ashbourne Family and has left a large chair to fill.

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Review from Chris E (Son-in-law of Resident) published on 9 February 2021 Submitted via Website
Overall Experience

We recommend Ashbourne Care Home to anyone wishing to ensure that their relatives are loved and cared for. We have always found that the staff are compassionate, caring and "go that extra mile" to ensure the residents are very well looked after. It has given us complete peace of mind and comfort to know that our loved ones are receiving the best possible care. The home manager has always been very approachable, helpful and is always readily willing to go out of her way to assist. Both the manager and her team are doing a magnificent job, under extremely difficult and testing times.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words. These are very trying times for everyone but we can only do our best for everyone in the Ashbourne Family. Many thanks. Annette and the Ashbourne Team.

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Review from Annette S (Daughter of Resident) published on 4 February 2021 Submitted via Website
Overall Experience

My Dad has been at this care home for just over 2 years. The care he has received has been very good. After just a few months he was moved to a larger, more spacious room when one became available. The staff are attentive and resolve any issues or concerns immediately making sure to contact us and discuss. Nothing has been too much trouble. Their Covid measures have been excellent. The staff have used their personal devices to ensure we could talk and FaceTime or Whatsapp with him. After a spell in hospital, the care he received was exceptional. I would recommend this home to others.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words and your review of Ashbourne.

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Review from Catherine R (Daughter of Resident) published on 1 February 2021 Submitted via Postal Card
Overall Experience

Since Mum has moved into Ashbourne Care Home she has had a new lease of life. The staff are extremely knowledgeable and friendly and the home is very well managed. As a family, we are always made welcome when we visit Mum. They have dealt with all the issues surrounding COVID-19 extremely well and made sure that residents and families have been able to stay in contact without compromising the resident's safety. I wholeheartedly recommend Ashbourne Care Home.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you so much for your kind words, Catherine. Roll on the day we can go back to normal and hold the doors wide open to our wonderful families again.

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Review from Shelagh J (Daughter of Resident) published on 13 January 2021 Submitted via Website
Overall Experience

Wonderful care provided by all the staff during these very challenging times. My mother required residential care following her discharge from hospital, during the lockdown. This was facilitated quickly and sympathetically by the Ashbourne team. Nothing was too much trouble for her carers and they had endless patience. Mum particularly enjoyed the activities! Overall it was a positive experience for both my mother and her family.

Reply from Annette Allen, Manager at Ashbourne Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive especially during these trying times. Mom will be greatly missed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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News (0) & Events (0)

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Meet the Team (1)

Linda Lovatt Job Title: Home Manager
Linda Lovatt

Linda is the manager at Ashbourne Care Home with several years of experience in the care sector managing successful care homes. Linda has experience in care home management and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.

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