Castleview Residential Care Home

I must say when I started to look for respite care for my husband, I truly lost hope of finding one that would meet my expectations. I visited Castle View Residential Care Home And I met two staff members in particular and the rest of the team wonderful, polite, respectful and professional individuals. The environment was very decent, fresh and clean. And the residents were well taken care and seemed happy. My husband speaks highly of the care he received and how lovely the staff have been and makes him feel comfortable and treated him well. Our children and grandchildren visit and were exceedingly happy with everything. I would definitely take my husband back for respite care. And if he needs full time care, I would not hesitate either. Keep up the good work, you have a wonderful care service and a great supportive staff team. Thanks.

We liked the fact it was a small home.

Friendly, helpful manager and staff. Lots of interaction with the staff, who spent quality time with my relative. Very welcoming, with informative updates on daily events. My auntie was very happy here, I feel she is very well looked after.

My dad has been a resident at Castleview for over two years, after a terrible fall at home, he has dementia and was not coping at home as he was living alone and was very vulnerable. Since being at Castleview he has flourished, he is so much happier in himself, the staff are wonderful, most of them have not changed in all the time he has been there, so he has continuity of care by people he has grown to know well and trust. This is also due to the strong leadership at the home, delivered by the manager who is not only the owner, but also a very experienced nurse, so she has the passion and insight to address the individual care needs of the residents. My dad loves the food, freshly, home cooked on the premises each meal time and theres lots of it which he loves. I thank the care manager and her whole team for giving us the peace of mind for keeping dad so safe and making him so happy.

I'd happily recommend the home to anyone who'd appreciate the more personal touch that comes with a smaller establishment.

I'm so grateful to the staff at Castleview for the way they cared for my mother. Every member of staff was kind, caring and respectful towards mom and they worked hard to ensure she was comfortable at all times. This is a small care home with a friendly, family atmosphere. Expertly run regarding safeguarding and health care of residents. Extremely good value too. Highly recommended.

This care home has excellent standards of care, the carers are very professional at all times. Safeguarding is excellent as the bedrooms are laid out with minimum risk to the service users. Confidentiality is also of a high standard as the senior will always ask me into the office to discuss moms needs. The food choice for residents is excellent and freshly cooked. All the residents appear happy and all have a smile on their face. Nothing is too much trouble for the staff, residents aren't left in the lounge unattended as the carers are constantly popping into the room to check on residents. This care home should win an award for their high standards of care, as an ex social-worker, this is by far the best I have seen. I would also like to add that the care staff engage regularly with activities for the residents. I truly commend your standards of care thank you so much for your compassion towards our family well done