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Care Provided by Highview Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Highview Home to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Highview Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Dhillon Care Services Ltd
- Private Owned
Person in charge
- Laura Brown (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
Visiting
- Visiting is very flexible, special arrangements can be made for visiting by speaking to management
Parking
- Large Driveway for parking available
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Highview Home Reviews (1)
1.5
Highview Home has a Review Score of 1.5 (1.455) out of 10, based on 1 reviews in the last 2 years.
Over all time Highview Home has 1 review.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Highview Home
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Review from Donna P (Daughter of Resident) published on 29 October 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
I have nothing particularly nice to say about Highview. Every room, communal & bedrooms need some tlc, furniture old/dated needs replacing & this includes the bedrooms which are cold & depressing. The food was just disgusting, beef paste sandwiches & chicken nuggets on offer. I met 1 of the family...
I have nothing particularly nice to say about Highview. Every room, communal & bedrooms need some tlc, furniture old/dated needs replacing & this includes the bedrooms which are cold & depressing. The food was just disgusting, beef paste sandwiches & chicken nuggets on offer. I met 1 of the family who own/run this home & she was clueless in hands on care, the manager had no presence & didn't really manage & the apparent deputy manager didn't know basics on complaint handling, recording & reporting. My father had skin breakdown although repositioned every 2 hours & suffered injuries consistent with a fall that apparently wasn't a fall? I did meet 2 lovely staff members who are not included in the score for staff as they were good with my father. Thankfully we facilitated a move for my father as his health deteriorated so much whilst there. This home needs closing down as it is the epitome of a rundown, badly owned & managed care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Highview Home.
Upcoming Events
There are no upcoming events for Highview Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highview Home.
Accreditations
There are no accreditations posted yet for Highview Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Highview Home
How much does Highview Home cost?
The care home lists weekly fees per person from £850 for residential care (respite from £850) and from £850 for residential dementia care (respite from £850). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Highview Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highview Home have?
There are 20 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Highview Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Highview Home to the centre of Dudley?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highview Home to verify any information. View our terms and conditions. Highview Home has a Basic Service -what a Basic Service includes.