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Oriel Care Home

87 Hagley Road, Oldswinford, Stourbridge, West Midlands DY8 1QY
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I enjoy the activities and talking to my friends in the OrangeryDoreen B(Resident / Service User)
Oriel Care Home, Stourbridge
An excellent residential home. My mother has had four years of care at Oriel House.S C(Son of Resident/Service User)
Oriel Care Home, Stourbridge
Oriel Care Home, Stourbridge

Oriel Care Home is a care home in Oldswinford, Stourbridge that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.

As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.

They will receive constant care and attention,...  

Care Provided by Oriel Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A

dependant on needs - on assessment

Contact Oriel Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oriel Healthcare Ltd
  • Private Owned

Person in charge

  • Kelly Hunt(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Protected mealtimes- Everyone welcome

Parking

  • parking on site

Oriel Care Home Reviews (65)

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9.9

Oriel Care Home has a Review Score of 9.9 (9.877) out of 10, based on 21 reviews in the last 2 years. Over all time Oriel Care Home has 65 reviews.

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Review from Paul S (Son of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

The care that mum gets is excellent. The staff are all lovely. The home itself is well kept and always very clean. As always though it is the people who make the difference and I could name so many. But for this month I would like to name Mel and Layla whose care for mum is superb. But again all of the staff are amazing.

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Review from Caroline G (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Excellent care. Lovely staff always there to help with anything you ask. Very clean in every part of the home. I have recommended this care home to other people I know.

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Review from Patricia H (Wife of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

It was a big shock when my husband had to go into a care home and when I came to see Oriel I was amazed at the care and kindness I received. I cannot fault anything they do.

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Review from F C (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Oriel is a very well run care home, happy and homely for the residents and welcoming for visitors. The manager and her team of carers ensure that the residents are happy, comfortable, very well cared for emotionally and physically. Any medical issues or other concerns are dealt with in house or if necessary by medical professionals who visit on a regular basis or called in straight away if required.

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Review from Martin F (Son of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Staff are very attentive to Mom's needs and have looked after her very well during her time at the home. All staff and management are devoted to caring for the residents.

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Review from Colin Y (Next of Kin) published on 15 April 2026 Submitted via Postal Card
Overall Experience

Faultless. In every respect, very high level personalised care. Without exception the carers were courteous, kind and professional. Manager Kellie was warm, compassionate, and approachable. Special thanks also to Melissa and especially Lucy.

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Review from K C (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

Having just lost our mum today after 4 years at Oriel, I feel compelled to write a review. The care that mom received, particularly over the last few months which have been physically challenging for her, has been outstanding. Every single member of staff has shown love, care, compassion and dignity toward all of the family, esp mum. This has meant that the awful experience of losing a family member, has been made bearable by the staff at Oriel - we didn't have to ask for a thing - everything was offered to us, sometimes before we even needed it.

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Review from Tony B (Son of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

Dad moved into Oriel Care Home end of December 2025. We initially spoke with Kellie who was nothing bye helpful, sympathetic and caring from the onset. Dad has settled in well and we have only praise for all of the staff who go above and beyond for all of the residents. We really like the activities that are offered to the residents on a daily basis. Dad looks well cared for, clean and well dressed. He enjoys his home cooked meals and we are always given a warm welcome whenever we visit.

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Review from Andrew M (Son of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

My mother has been here since April last year, and we have been very happy with the care she has had. All the staff have been very helpful to my mum and to me. And as my mum says, "It's like being in my own home!"

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Review from N C (Son of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident since November 2024. She seems very settled at Oriel Care Home. We are very pleased with the staff, care and her room. She always seems very satisfied with the care and support she receives.

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Review from Tyler B (Grandson of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

I have three grandparents all with dementia and I am so happy we found Oriel, the connection the staff make and have made with all the residents is a joy to see. Oriel has such a warm and welcoming environment and I sleep well at night knowing they are all in great hands couldn't thank the staff enough.

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Review from Stephanie F (Relative of Resident) published on 20 December 2024 Submitted via Postal Card
Overall Experience

Over the years my husband and I have visited various friends and family in Oriel House. Always found the stuff most efficient and friendly. The home is well-kept, clean and pleasant to come into. It would be my first choice and would and do recommend to. Friends who need a home and care for their loved ones also would add that value for money Oriel takes some beating.

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Review from David D (Son of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

Looking after my dad can be challenging at the best of times, but the staff at Oriel have been nothing short of amazing. I'm kept informed of any changes regarding my dad's health, treatment plans, and condition. Knowing that they are doing their utmost to look after him is a huge weight off our shoulders. It's also nice to know that any questions I have, the staff and management, do their best to give me an answer or get back with one as soon as possible.

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Review from Jo F (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience
Excellent care, nothing to much trouble. Staff excided expectation.
Mum is very happy during her stay here.

I have been a nurse for years and would be proud to say I worked there, due to individual nursing care. Thank you.

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Review from Garry B (Son of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Since July, my mum has been in Oriel Care home with dementia. Before her admission, there were concerns regarding her wellbeing at home. The care she has received since July has been excellent, I couldn't have asked for anything more. I do notice the empathy that is shown at all times, and you can see how serious their job means to them.

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Review from Nikki B (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Both of my parents are at Oriel, and the care they receive here is absolutely fabulous. Although both of my parents have dementia, they both tell me how happy and how well looked after they are. The staff and the manager go above and beyond for my parents, and the support they give me is priceless.

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Review from A B (Husband of Resident) published on 14 December 2024 Submitted via Postal Card
Overall Experience

My wife has been in Oriel Care Home since July. I cannot fault the care she has had since she has been here. I cannot fault all the staff from top to bottom, they are fantastic.

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Review from P G (Son-in-law of Resident) published on 14 December 2024 Submitted via Postal Card
Overall Experience

Staff really good and helpful and always offered a drink. Very good with the residents.

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Review from Margaret G (Wife of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience
I feel that my husband is settled and looked after the benefits from the craft sessions and the entertainment. The staff are friendly and helpful.

He is settled on the ground floor and he can walk there himself.

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Review from J M (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience
Excellent, friendly care home. Real family feel. Care staff are professional and attentive. Any issues are immediately resolved or mitigated.
Lovely room with nice outlook, and food is good.
Level of care and attention to personal needs is excellent.

Would highly recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 April 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Oriel Care Home.

Upcoming Events

There are no upcoming events for Oriel Care Home.

Awards / Recognitions (1)

  • 27 Oct 2023Recipient: Oriel Care Home

Accreditations

There are no accreditations posted yet for Oriel Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Oriel Care Home

What types of Care is Oriel Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oriel Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Oriel Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Oriel Care Home to the centre of Stourbridge?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oriel Care Home to verify any information. View our terms and conditions. Oriel Care Home has an Enhanced Service -more info.