
I enjoy the activities and talking to my friends in the OrangeryDoreen B(Resident / Service User)

An excellent residential home. My mother has had four years of care at Oriel House.S C(Son of Resident/Service User)


I enjoy the activities and talking to my friends in the OrangeryDoreen B(Resident / Service User)

An excellent residential home. My mother has had four years of care at Oriel House.S C(Son of Resident/Service User)


Oriel Care Home is a care home in Oldswinford, Stourbridge that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.
As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.
They will receive constant care and attention,...
Care Provided by Oriel Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
dependant on needs - on assessment
The price(s) shown are provided by the care home. Contact Oriel Care Home for full pricing details and T&Cs.
Contact Oriel Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oriel Healthcare Ltd
- Private Owned
Person in charge
- Kelly Hunt(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Protected mealtimes- Everyone welcome
Parking
- parking on site
Oriel Care Home Reviews (65)
Oriel Care Home has a Review Score of 9.9 (9.877) out of 10, based on 21 reviews in the last 2 years.
Over all time Oriel Care Home has 65 reviews.
The care that mum gets is excellent. The staff are all lovely. The home itself is well kept and always very clean. As always though it is the people who make the difference and I could name so many. But for this month I would like to name Mel and Layla whose care for mum is superb. But again all of the staff are amazing.
Excellent care. Lovely staff always there to help with anything you ask. Very clean in every part of the home. I have recommended this care home to other people I know.
It was a big shock when my husband had to go into a care home and when I came to see Oriel I was amazed at the care and kindness I received. I cannot fault anything they do.
Oriel is a very well run care home, happy and homely for the residents and welcoming for visitors. The manager and her team of carers ensure that the residents are happy, comfortable, very well cared for emotionally and physically. Any medical issues or other concerns are dealt with in house or if necessary by medical professionals who visit on a regular basis or called in straight away if required.
Staff are very attentive to Mom's needs and have looked after her very well during her time at the home. All staff and management are devoted to caring for the residents.
Faultless. In every respect, very high level personalised care. Without exception the carers were courteous, kind and professional. Manager Kellie was warm, compassionate, and approachable. Special thanks also to Melissa and especially Lucy.
Having just lost our mum today after 4 years at Oriel, I feel compelled to write a review. The care that mom received, particularly over the last few months which have been physically challenging for her, has been outstanding. Every single member of staff has shown love, care, compassion and dignity toward all of the family, esp mum. This has meant that the awful experience of losing a family member, has been made bearable by the staff at Oriel - we didn't have to ask for a thing - everything was offered to us, sometimes before we even needed it.
Dad moved into Oriel Care Home end of December 2025. We initially spoke with Kellie who was nothing bye helpful, sympathetic and caring from the onset. Dad has settled in well and we have only praise for all of the staff who go above and beyond for all of the residents. We really like the activities that are offered to the residents on a daily basis. Dad looks well cared for, clean and well dressed. He enjoys his home cooked meals and we are always given a warm welcome whenever we visit.
My mother has been here since April last year, and we have been very happy with the care she has had. All the staff have been very helpful to my mum and to me. And as my mum says, "It's like being in my own home!"
My mother has been a resident since November 2024. She seems very settled at Oriel Care Home. We are very pleased with the staff, care and her room. She always seems very satisfied with the care and support she receives.
I have three grandparents all with dementia and I am so happy we found Oriel, the connection the staff make and have made with all the residents is a joy to see. Oriel has such a warm and welcoming environment and I sleep well at night knowing they are all in great hands couldn't thank the staff enough.
Over the years my husband and I have visited various friends and family in Oriel House. Always found the stuff most efficient and friendly. The home is well-kept, clean and pleasant to come into. It would be my first choice and would and do recommend to. Friends who need a home and care for their loved ones also would add that value for money Oriel takes some beating.
Looking after my dad can be challenging at the best of times, but the staff at Oriel have been nothing short of amazing. I'm kept informed of any changes regarding my dad's health, treatment plans, and condition. Knowing that they are doing their utmost to look after him is a huge weight off our shoulders. It's also nice to know that any questions I have, the staff and management, do their best to give me an answer or get back with one as soon as possible.
Mum is very happy during her stay here.
I have been a nurse for years and would be proud to say I worked there, due to individual nursing care. Thank you.
Since July, my mum has been in Oriel Care home with dementia. Before her admission, there were concerns regarding her wellbeing at home. The care she has received since July has been excellent, I couldn't have asked for anything more. I do notice the empathy that is shown at all times, and you can see how serious their job means to them.
Both of my parents are at Oriel, and the care they receive here is absolutely fabulous. Although both of my parents have dementia, they both tell me how happy and how well looked after they are. The staff and the manager go above and beyond for my parents, and the support they give me is priceless.
My wife has been in Oriel Care Home since July. I cannot fault the care she has had since she has been here. I cannot fault all the staff from top to bottom, they are fantastic.
Staff really good and helpful and always offered a drink. Very good with the residents.
He is settled on the ground floor and he can walk there himself.
Lovely room with nice outlook, and food is good.
Level of care and attention to personal needs is excellent.
Would highly recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oriel Care Home.
There are no upcoming events for Oriel Care Home.
Awards / Recognitions (1)
- 27 Oct 2023Recipient: Oriel Care Home
Accreditations
There are no accreditations posted yet for Oriel Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Oriel Care Home
What types of Care is Oriel Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oriel Care Home have?
There are 33 Single Rooms.
What are the Facilities & Services at Oriel Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Oriel Care Home to the centre of Stourbridge?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oriel Care Home to verify any information. View our terms and conditions. Oriel Care Home has an Enhanced Service -more info.