Search...

Oriel Care Home

87 Hagley Road, Oldswinford, Stourbridge, West Midlands DY8 1QY
Oriel Care Home Logo
Jobs
Oriel Care Home logo
I enjoy the activities and talking to my friends in the OrangeryDoreen B(Resident / Service User)
Oriel Care Home, Stourbridge
An excellent residential home. My mother has had four years of care at Oriel House.S C(Son of Resident/Service User)
Oriel Care Home, Stourbridge
Oriel Care Home, Stourbridge

Oriel Care Home is a care home in Oldswinford, Stourbridge that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.

As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.

They will receive constant care and attention,...  

Care Provided by Oriel Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A

dependant on needs - on assessment

Contact Oriel Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oriel Healthcare Ltd
  • Private Owned

Person in charge

  • Kelly Hunt(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Protected mealtimes- Everyone welcome

Parking

  • parking on site

Oriel Care Home Reviews (65)

Submit a Review
9.9

Oriel Care Home has a Review Score of 9.9 (9.877) out of 10, based on 21 reviews in the last 2 years. Over all time Oriel Care Home has 65 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oriel Care Home
Loading...
Showing 65 reviews matching selected criteria
Review from Stephen N (Husband of Resident) published on 12 September 2020 Submitted via Postal Card
Overall Experience

Does the job it says. Cares for people and they do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glynis F (Daughter of Resident) published on 12 September 2020 Submitted via Postal Card
Overall Experience

My mother needed to go into a care home in May 2019. I visited several homes in the Stourbridge area prior to this and felt Oriel Care Home provided/offered the best service for her needs. It is very homely with dedicated and lovely staff. Mum feels very comfortable with them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy A (Daughter of Resident) published on 28 August 2020 Submitted via Postal Card
Overall Experience

My mom moved into Oriel at the start of lockdown which was a very difficult time. They settled her in and treated her like one of the family, which was a great relief. The staff are lovely, really friendly and helpful, most have been part of the team for a number of years, which speaks volumes. They also ensure that she stays fit and healthy, and any concerns are dealt with immediately. I cannot recommend them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Nephew of Resident) published on 28 August 2020 Submitted via Postal Card
Overall Experience

It's difficult at this moment in time to appraise Oriel Care Home as I have not been able to visit personally since early March. However, everyone there must be doing a wonderful job as the Covid-19 rates are almost zero. My aunt has dementia, as do other residents, so it must be very difficult for the staff to keep things as normal as possible. I would like to say a big thank you to all staff at Oriel. Waiting to visit when we can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 28 August 2020 Submitted via Postal Card
Overall Experience

My mother has been very happy here. Sorry I can't rate the Activities because my mother prefers to stay in her room, though I believe there is plenty going on should you wish to participate. I have only ever heard good things about this home!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Tony B (Son of Resident) published on 21 August 2020 Submitted via Website
Overall Experience

An excellent choice of care home. Mum has lived here for over 5 years. The home is relatively small, and so has a really cosy and homely feel to it. The staff are the key to it's success, and all are friendly and welcoming, and know me by my first name. The staff are very caring towards all residents regardless of their needs. Mum had two medical emergencies requiring hospitalisation just before the COVID lockdown, and these were dealt with very well. Since COVID the home has had an enviable success rate in avoiding infections amongst the residents, and they have dealt as well as possible with the difficulties which the enforced isolation has caused for residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from E B (Grandson of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience

The vast majority of the staff are lovely, very helpful and really care about the residents and their welfare. Oriel is incredibly clean considering the nature of the business and it is the only care home I've ever visited that does not smell of urine. The food looks and smells nice and frequent activities are arranged if the residents wish to take part. My only criticism would be that my gran's underwear keeps disappearing despite her initials being on them and that after 6 months, a few of the staff still don't know how she takes her tea.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E B (Son of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience
Oriel House has been home to my mother for over 18 months and she has been happy with her stay. Although she talks about the food, she still easts all her meals. The carers are very attentive to all the residents and there is always a smile from the carers.

Overall, I am pleased that my mother selected Oriel House for her continued future care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin S (Son of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

Extremely efficient and friendly home. Staff are always friendly but at the same time very attentive and put the residents first. Plenty of social activities are arranged. The home is full of 'bustle', lots of cheerful nurses around. Mum's health has improved a lot since she came. Extremely pleased with all the care that she receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeremy C (Son of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

The home responds to any needs my mother requires. After a fall they were happy to give extra attention every 20 minutes. 10 out of 10.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth T (Daughter of Resident) published on 12 July 2019 Submitted via Postal Card
Overall Experience
The owner, manager and care staff welcomed my father with open arms and looked after him and me extremely well. I wouldn't hesitate to recommend this beautiful care home to any family. Ignore the 2018/19 CQC report, it does not reflect any part of this care home, the inspector must have got out of bed the wrong side with a bad hangover!

This home is excellent. The care is exceptional and I do not hesitate in writing this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G S (Sister of Resident) published on 5 July 2019 Submitted via Postal Card
Overall Experience

The care and kindness extended to my brother during his stay at Oriel House was exceptional and the support given to his family was outstanding. I would not hesitate to recommend Oriel House Care Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Viv E (Sister of Resident) published on 17 June 2019 Submitted via Website
Overall Experience

My brother spent his last days at Oriel House. He received exemplary care and was treated with dignity and respect, but above all they made him feel special. That care extended to his family, always concerned for us too. My sincere thanks to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert C (Son of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience

The care my mother received was excellent. Al the staff couldn't do enough to help and were extremely friendly and went out of their way to be accommodating.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience

Well looked after. Medical attention is well organised. Special bed and chair provided. Happy, friendly atmosphere.

Reply from Pete Saini, Owner at Oriel Care Home

Thank you for your review. We are currently reviewing our programme of activities, in order to better meet the hobbies and interests of our residents. An update will be provided in our next newsletter, but in the short term, we can confirm that the new programme will include more community-based...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doreen B (Resident / Service User) published on 22 March 2019 Submitted via Postal Card
Overall Experience
I am well looked after.
The carers will always help you.
My home is very clean and well looked after.
I enjoy the activities and talking to my friends in the Orangery.

The manager and all the carers work very hard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter R (Son of Resident) published on 6 March 2019 Submitted via Website
Overall Experience

A very warm a welcoming home with a bright and airy feel. Residents had a choice of a wide range of activities which were regularly scheduled. All staff made every effort to communicate in a warm and caring manner to the residents. often under very difficult and trying circumstances.

All the rooms were kept very clean and there were regular visits from hairdressers and chiropodists. Despite the unavoidable noise associated with caring for the residents, there is a general sense of calm - I would thoroughly recommend this establishment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Son of Resident) published on 11 February 2019 Submitted via Postal Card
Overall Experience
An excellent residential home.

My mother has had four years of care at Oriel House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D O (Husband of Resident) published on 11 February 2019 Submitted via Postal Card
Overall Experience
My wife entered this residential home just over two months ago. We have found the accommodation to be comfortable and homely and the staff very friendly and attentive to the needs of the resident and creating a family atmosphere.

The establishment seems to be well run and the management are approachable and ready to assist with any problems.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience
Mum has been resident for 1 year in her own ensuite room that we added her personal touches for a "home from home" feel. She has a personal call alarm and sensor mat for added safety.

All the staff are very approachable, patient and helpful to any of our concerns and mums even though she can be demanding at times due to her condition (mild dementia) and mobility issues. The present management has created a very nice, airy and welcoming environment in all areas - dining room, sitting room and gardens.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 April 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Oriel Care Home.

Upcoming Events

There are no upcoming events for Oriel Care Home.

Awards / Recognitions (1)

  • 27 Oct 2023Recipient: Oriel Care Home

Accreditations

There are no accreditations posted yet for Oriel Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oriel Care Home to verify any information. View our terms and conditions. Oriel Care Home has an Enhanced Service -more info.