Abbeymere Care Centre

12 Eggington Road, Wollaston, Stourbridge DY8 4QJ

Abbeymere Care Home is a small 18 bedded residential home and has a homely environment. It is located in a quiet area and has access to local amenities. The new proprietors have done major refurbishment at the home. The staff are friendly and caring towards individual residents. They have a great respect for the residents and their loved ones and always listen to your concerns.

Group: Karelink Ltd

Person in charge: Patricia Barrett (Registered Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 18

Rooms with ensuite WC: 6

Weekly Charges Guide: Personal Care Single £400 – £500 (These prices are only a guideline, please contact Abbeymere Care Centre to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

The home is located in Wallaston, Stourbridge.

Visiting:

Please call the home to arrange a time for a visit. It can be weekdays or weekends.

Parking:

Parking space available at the back of the home and on the road.

Latest Care Quality Commission* Report on Abbeymere Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Abbeymere Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Abbeymere Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.476 for Abbeymere Care Centre is calculated as follows: ( (45 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 84 Ratings = 4.476

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Abbeymere Care Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 7 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Abbeymere Care Centre has a Review Score of 9.5 (9.476) from 7 Reviews


Average Ratings

  • Excellent
    3
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbeymere Care Centre?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbeymere Care Centre

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1

I believe my Mother is receiving excellent care and attention which she has done since January 2017. She was sent for respite after a bad fall at home. She enjoyed being there and she moved in as a permanent resident without returning home.
My Brothers and I are convinced that she has a much better quality of life since living in Abbeymere and we only still have her because of their care.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

My dad is a resident at this care home. He is very well looked after and he is very happy here. He has just changed rooms to one downstairs with an en-suite. The carers are lovely to each and every resident - the level of care they give is exceptional. The food is great with a very wide choice on the menu. I visit the home 5 times a week and we are always made very welcome. My Dad is disabled and his mobility is quite poor but the care he gets is fantastic. He is very well cared for.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Kumar Shanmugam, Director at Abbeymere Care Centre responded to this review on 23 Nov 2017:

Thanks for your comment Kim. I couldn’t agree with you more about the great attitude of our staff. This, combined with our efficient and well-led manager, Trish has brought our home to a great level. We would value all your continued support and please let us know if any improvements needed to be made.

A very friendly care home with reasonable rates. My father has settled in well and seems to be enjoying the home.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

Mum has been here for almost four months. She has settled really well after a few issues to begin with, due to her illness. She looks much healthier and happier recently.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Average Rating:   4 out of 5

My mother has been living in the care home for just over twelve months. Ij that time she has received the best of care. Staff are caring, supportive and approachable. Any health concerns she has are dealt with immediately and as her daughter, I am kept informed which gives me peace of mind.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

Mom is very happy here. Her personal needs are met in a caring way. Staff are extremely caring and relate well to all the residents. They go the extra mile.

Community and friendship spirit is encouraged, and family and friends are always welcomed.

Many improvements to decor have been made to create a homely atmosphere. These are still ongoing.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

My mother is really happy and I have noticed a great improvement in her well-being. The staff go beyond what is expected of them.

How likely would you be to recommend Abbeymere Care Centre? Extremely Likely

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Treated with Dignity

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Average Rating:   4.4 out of 5

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