Ryland View Care Home

Arnhem Way, Tipton DY4 7HR
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8.3 101 Reviews
  • Ryland View Care Home, Tipton
A relaxed and friendly home, Ryland View offers numerous forms of care provision, including nursing care, nursing dementia care and respite care. Other care includes expertise in young physically disabled care, as well as Huntingdon’s and Parkinson’s.

The home has been designed to suit the lifestyles of both older and younger residents, consisting of five separate houses, homely furnishings, bright and airy conservatories, a reminiscence room and landscaped gardens.

Individual tastes are accounted for at mealtimes through balanced and nutritious dishes, with hot and cold choices always available.

Many group activities are arranged to support physical and emotional health, while residents have personal interests and hobbies supported. Pub lunches and nature trail walks are popular additions, as are visiting entertainers.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 144 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Ryland View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Amanda Morgan Bennett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 70

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (60)

Ryland View Care Home Reviews (101)

8.3

Ryland View Care Home has a Review Score of 8.3 (8.265) out of 10, based on 19 reviews in the last 2 years.
Over all time Ryland View Care Home has 101 reviews.

Overall Experience
  • 75
  • 19
  • 3
  • 1
  • 3
Date Published
  • 101
  • 6
  • 9
  • 19
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Reviewer Connection to Ryland View Care Home
  • 45
  • 18
  • 6
  • 6
  • 5
  • 3
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  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
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Total of 101, showing 21-40
Review from Kay S (Daughter of Resident) published on 3 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been in Ryland View Heronville Unit since 1st February 2022 for an assessment. I have no worries about the care she has received and even though mom was only temporary the staff and unit manager and nurse took good care of her and did go the extra mile to make sure she was safe as she has
an attendance to fall. If this home was closer to family and friends mom would be staying with them.
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Review from J B (Brother of Resident) published on 21 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother recently stayed for respite at Ryland View Care Home and the staff were lovely, welcoming and friendly. My brother was really worried but loved it and didn't want to leave when it was time to come back home. The staff called to give us reassurance and nothing was too much trouble. The food
was very nice and everyone was so kind. He is looking forward to going back.
Reply from David Martins, National Sales Manager at Ryland View Care Home

Thank you for your kind review, it is great to know that your brother was happy with the home and the team. We look forward to seeing him again.

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Review from Chloe C (Daughter of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Heronville House for some time now and I have seen the changes within the management and I have to say I'm so happy with the changes. The staff are always welcoming and polite and the House Manager always takes the time to talk through any concerns I have whether I am visiting
or over the phone. I was considering moving my dad as I wasn't happy with the overall service, however, since the Home Manager took over she brought in new staff and changes I am so impressed with everyone especially how they look after my dad on Heronville. It's great to see happy staff and my dad is so well looked after I would never move him now. Thank you everyone for all your help, my dad and my family appreciate the efforts you're taking. Keep up the great work!
Reply from David Martins, National Sales Manager at Ryland View Care Home

Thank you for your kind words and lovely review. We are delighted that both your dad and yourself are happy with the home

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Review from Beverley B (Daughter of Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mom has been a resident in Heronville House Unit for almost two years. She is treated with the most care and kindness by all the staff. We are kept informed of her health and wellbeing at all times. Mom is happy and content and we are always greeted with a smile and a warm hello when we visit. Heronville
House Unit is a lovely, warm, caring unit with fantastic staff. Keep up the good work and thank you to everyone.
Reply from David Martins, National Sales Manager at Ryland View Care Home

Thank you for your kind words in your review. We are delighted about how you and your mum feel about Heronville and the kindness that the house shows to you and your mum.

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Review from Christine M (Daughter of Resident) published on 17 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel comfortable around staff, staff are very friendly and we can speak to them at any time. My mom gets on well with the activities staff. I think the staff here treat my mom as their own family.
Reply from David Martins, National Sales Manager at Ryland View Care Home

Thank you for taking the time to review the care home, this is lovely feedback and I will ensure the team are aware.

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Review from Sharon B (Daughter of Resident) published on 26 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to hospital last year and after being in for a few months. It was deemed unsafe for Mom to return home due to her health deterioration/dementia as she lived on her own. The decision was made for Mum to go into permanent care. Ryland View was very supportive, open and honest regarding
the process and what to expect. Care at Ryland View was always excellent with friendly, attentive and capable staff.
Such a caring place would recommend to anyone; we were always contacted if there were any problems/kept informed of any changes to Mum. Their love and care for their residents are amazing.
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Review from Melody B (Daughter-in-law of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise enough the management, carers, nurses and housekeepers for the outstanding love, care, dignity, compassion, understanding and respect they showed my mother in law and myself and my husband while she was resident at Ryland View. Every time we went to the home we were always greeted with
a smile, staff are so friendly and welcoming. Ryland View was always really fresh, clean and felt very homely. Everyone was so attentive to us as well as her on the end of life roller coaster. Very well done everyone and thank you so much. We couldn't have wished for a better place for her to have her last days.
Reply from Julia Bentley, COO at Ryland View Care Home

Thank you for taking the time to share your experience of our care home. The Manager and staff are amazing, I will ensure your kind words are passed on to them and I know these will be welcomed. Our staff worked exceptionally hard to ensure our residents are safe and well cared for and when we receive such kind reviews it re-enforces how good care should look when you have good staff on board. Again thank you for taking the time to share your thoughts, it is very much appreciated.

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Review from Carol T (Daughter of Resident) published on 15 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and all needs are met.
Reply from Paul Millar, Sales Manager at Ryland View Care Home

Many thanks for taking the time to review our home. It really is appreciated and it is our pleasure to care for your loved one. I will of course pass on your kind words to the Rylands team.

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Review from David G (Son of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been cared for here many years now, and the staff have done a great job looking after my mom. We decided to keep her there as to end of life, only funding was a problem. However, this is not the care homes fault. In fact, they appealed for us, but I would recommend for anyone wishing to
stay in this home!
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Review from Alice P (Sister of Resident) published on 29 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, they notify us of any changes to my brother. Always polite and very helpful during these difficult times with Covid. Very informative by letter regarding what is going on in Ryland View.
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Review from Paul F (Son-in-law of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although it has been so difficult for us, as a family, not being able to visit our loved ones due to these unprecedented times, it's been reassuring to know that the staff of Heronville House have been doing a wonderful job, introducing meaningful activities and now, video calls. The staff have always
shown humility, compassion and understanding, which is so reassuring to know our loved ones are receiving the best possible care.
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Review from B B (Daughter of Resident) published on 7 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mam is a resident in Heronville House at Ryland View care home. She gets fantastic care and support from all the staff. They keep us up to date with her health and well being and keep her busy and happy with plenty of activities to do. There is always a lovely welcome from the staff when we visit.
A lovely, homely place.
Reply from Ellie Morgan, Regional Customer Relations Manager at Ryland View Care Home

Good Afternoon, thank you for your kind words regarding Ryland View. We strive to deliver the best care and are touched by your compliments of the home. I will pass on your message to the team, and wish you all the best.
Kind Regards.

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Review from E P (Daughter of Resident) published on 4 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When she arrived at Manby House at Ryland View, mam was at a very low ebb following prolonged hospital stays after two painful falls in a short period of time. The care she received was instrumental in enabling us to see "our mam" come back again. Her medical, social and psychological needs were skillfully
and cheerfully met by the manager and the amazing staff. Mam was cared for, befriended and encouraged to be as independent as she was able to be. Manby House - a hard act to follow. Thank you all!
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Review from F W (Daughter of Resident) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience of Ryland View was brilliant, unit manager was working all hours above and beyond her duties. Always tea/coffee and biscuits for visitors. Very well decorated, room very nice, carers excellent. My mom had Parkinson's and manager made sure she was given medication on time, which is a must
with Parkinson's patients, better than they gave her in hospital. A very clean and tidy home. My mom went on to go to another Unit - what a difference. Sadly mom died in March 2020.
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Review from A A (Friend of Resident) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend came out of hospital and came to your lovely care home and was with you for two weeks. The wonderful care you gave her I will never forget and will always be grateful to you. I was hoping she would be able to stay with you permanently but unfortunately passed away 28th February 2020. I would
highly recommend Ryland View!
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Review from M H (Son of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I go to see the care home, nothing seems to much trouble for the staff. Alway's greeted with a smile and hello; then they always tell me about Mom's well being. Alway's clean and plenty of activities going on.
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Review from Dorothy H (Husband of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Ryland View to be better than I could ever hope for. It was a pleasant experience from when my husband was first admitted.
The staff were very caring and considerate on every aspect of how my husband was treated. Excellent management nurses and carers. All I can say is well done, well done,
well done.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you for taking the time to write a lovely review. I will pass on your thanks and thoughts onto my team.

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Review from Paul K (Son of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst in care, mom received excellent treatment. The Manby Centre was very well run and manned by very attentive and caring staff. Mom was made to feel cared for and valued by the staff. Personal care was extremely good. The centre was always clean and tidy and mom's room was also clean and tidy. The
food was of a good standard, good and varied choices. All in all, mom enjoyed a very pleasant stay. I would highly recommend this home to anybody.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you very much for your lovely review of our home. I will happily pass your comments along to my team.

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Review from Mandy G (Daughter of Resident) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can only comment on Manby Unit. Father received kind, caring and thorough treatment from carers and nurses. Dad settled very quickly due to the kindness of wonderful staff and the experienced manager. We are grateful.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for your review of our home. It is very much appreciated.

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Review from Mark W (Son of Resident) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The love and care of the staff towards the residents is of the highest quality and standards. The staff relationships with residents are just the best. Management and staff are attentive to the needs of the family too, supporting the relatives in the roller coaster of end of life pathway.


My dad

was in Ryland View 20 years ago and it is still as good today.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for your lovely review of our home. It is very much appreciated.

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Current Review Score: 8.3 (8.265)

Overview of Review Score

The Review Score of 8.3 (8.265) out of 10 for Ryland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.814 for Ryland View Care Home is calculated as follows: ( (89 Excellents x 5) + (71 Goods x 4) + (29 Satisfactorys x 3) + (9 Poors x 2) + (28 Very Poors x 1) ) ÷ 226 Ratings = 3.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.451 Points relating to the number of positive Reviews for Ryland View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 registered maximum number of service users is 28.8. 13 Positive Reviews ÷ 28.8 = 0.451
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Romerico

Romerico Cruz

Job Title: Home Manager

“I am an internationally trained nurse who holds nursing licenses/registrations in the Philippines, US and in the UK.


As a Filipino working in care for 10 years here in the UK, I take pride and have always endeavoured to work in deference to the caring Filipino culture of filial piety and profound respectful behaviour towards the elderly where it is able to give them the care they deserve.


I am grateful and feel blessed to be working alongside like-hearted individuals and families who strives to ensure that we can provide dignified, person-centred and supportive environment for our elders. An environment where our residents can feel the sense of belongingness and where they can look forward to the days ahead with love and support.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ryland View Care Home to verify any information. View our terms and conditions. Ryland View Care Home has an Enhanced Service - more info.