Ryland View Care Home

Arnhem Way, Tipton DY4 7HR
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8.3 101 Reviews
  • Ryland View Care Home, Tipton
A relaxed and friendly home, Ryland View offers numerous forms of care provision, including nursing care, nursing dementia care and respite care. Other care includes expertise in young physically disabled care, as well as Huntingdon’s and Parkinson’s.

The home has been designed to suit the lifestyles of both older and younger residents, consisting of five separate houses, homely furnishings, bright and airy conservatories, a reminiscence room and landscaped gardens.

Individual tastes are accounted for at mealtimes through balanced and nutritious dishes, with hot and cold choices always available.

Many group activities are arranged to support physical and emotional health, while residents have personal interests and hobbies supported. Pub lunches and nature trail walks are popular additions, as are visiting entertainers.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 144 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Ryland View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Amanda Morgan Bennett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 70

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (60)

Ryland View Care Home Reviews (101)

8.3

Ryland View Care Home has a Review Score of 8.3 (8.265) out of 10, based on 19 reviews in the last 2 years.
Over all time Ryland View Care Home has 101 reviews.

Overall Experience
  • 75
  • 19
  • 3
  • 1
  • 3
Date Published
  • 101
  • 6
  • 9
  • 19
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Reviewer Connection to Ryland View Care Home
  • 45
  • 18
  • 6
  • 6
  • 5
  • 3
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  • 3
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 81-100
Review from Bill S (Son of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff, service and care are very good.
Reply from Rachel Elliott, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Darren M (Son-in-law of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care and attention received from the top to the bottom.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Joanne H (Daughter of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home, our mum has settled in nicely, is well looked after and all the staff are doing their job 100%. Bloomfield is a delightful place.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Paulette H (Daughter of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the service provided here at Ryland View. The manager has been excellent and ensuring that mums needs are being met, also that we are happy. The staff have been amazing with the care they are providing for my mum. They take a keen interest in mum's well being and making
sure she gets the food she likes, also her own needs. The manager goes over and above in making sure that mum and all the residents are happy. Haines House provides considerate and compassionate care. We are happy as a family, the best decision we ever made. Thanks to the manager for making it all possible.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Edith C (Sister of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, can't fault anything, would not go anywhere else. My sister has been here for 4 years is very happy and well cared for on Haines House.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Keith L (Son of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Ryland view for about 3 years and from the outset she has been really well looked after at a time when it was very stressful for her and myself to make the decision to move there. The staff are really pleasant and always go the extra mile to make sure my mother is safe, happy and
comfortable. I kept informed of any changes to my mothers condition as soon as it happens. My mother and myself have found the personal touch from staff very re-assuring which makes it easy to work together. Well done to all staff in Bloomfield House.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Christine H (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is clean and the staff are very good. Mum is looked after well. Very good meals.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from D S (Sister of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the last few months I have noticed a change in management and staff. The manager is really approachable whatever the problem/question may be. Staff are friendly, and most of the time happy, but like in everything you can't expect 100% all of the time. I do find on the whole they are very considerate,
but sometimes I pick up that there is a lot for them to cover e.g because carers also covering for other areas of service due to shortage with staff.


On a personal point, my sister needing the chair to help in the shower not always available, because of having share with other house on site is not good.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from N S (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Haines House is very clean and comfortable. From Unit Manager to cleaning staff are all caring and comforting to my mother. All staff are approachable, to any concerns.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from E M (Son of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class review at all care given. Second to none.
Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Sheila H (Wife of Resident) assisted by family/friend published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a patient at Ryland view for almost two weeks, previous to this he was in hospital for seven weeks. The change in him since being moved here has been huge. He has got back on his feet and seems much happier in himself he has been treated with the highest standard of care and utmost
respect. The nurses have been fabulous and always catered to his every need. They have kept us up to date with his progress at all times I would recommend this home to any worrying wife or family member who wants piece of mind.
Reply from Lydia Waller, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Mandy W (Daughter of Resident) published on 14 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I can't speak highly enough of Ryland View and it's staff. My 82 year old mother has struggled to live alone for a while now and following a bout of falls and recent hospitalisation she was admitted to Ryland View for assessment. From the moment of her arrival we were treated with respect
and dignity. My mother prefers her own company and her wish to stay in her room rather than sit in the lounge was respected. All the care staff and nurses are fantastic with my mum and with us all as a family. We are kept informed when she is not well and included in all decisions made. When visiting we are never made to feel we are in the way by the staff and the managers door in Manby House is always open for me to chat to the Manager if I have any concerns. My mum is also fussy with her food and her needs have been catered for with nicely prepared food options always available to suit her. If my mum can't be in her own home then this is the best place for her to be cared for.
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Review from Mark H (Son of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who is 94 and has dementia, has been at Ryland View Nursing Home for over ten years. Her longevity has everything to do with the quality of care she receives. At the first signs of illness she sees a doctor, or is sent to hospital and these timely interventions have undoubtedly kept her stable
and contented.
She is treated with dignity, kindness and love by the people around her. I live a long way form the home, so I phone more than I visit and invariably the person who answers can update me on how my mother is and what she is going.
When I visit, an hour by hour up to date diary of how she is being looked after is on a table beside her bed. Activities are regularly organised and I am kept informed of what events are occurring, and I am regularly informed of her situation and health.


Working alongside dementia sufferers is a challenging environment and I have nothing but respect and gratitude for the carers, nurses and management of her unit. I have been, and continue to be, very pleased with the way my mother is looked after.
My thanks go to all those who look after my mother and who have her best interests and well-being at the forefront of their thoughts.

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Review from David B (Son of Resident) published on 5 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad was admitted to Haines House Ryland View Nursing Home Tipton. Dad was admitted for palliative end of life care The whole family and myself would like to thank all the staff carers, medical, and management for the care and respect that was given. The carers where great with him always spoke to
him and at times singing which always put a smile on my dads face. "Priceless" Nothing was a problem any questions we had an appropriate person would come along discuss with us and answer our requests.
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Review from Jacqueline B (Daughter of Resident) published on 5 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spend two weeks at Ryland View for respite. The care and attention that was provided was superb. Members of staff at all levels communicated with him and motivated him especially when he was feeling unwell. Members of staff kept family members fully informed on my father's progress on a
daily basis. I would recommend and use this home if required again. Thank you all for your caring and supportive attitude because as a family we would not have got through this difficult period without your provision. Also I wish you all the best for the future.
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Review from Jayne S (Daughter of Resident) published on 2 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been on Manby Unit at Ryland View for almost 10 weeks during which time she has been treated with kindness, dignity, respect by all the team. I would recommend for anybody who needs an assessment to stay on their visit.
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Review from Anna F (Daughter of Resident) published on 8 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At the point our mum was admitted to Manby House, she was very poorly. She had totally lost her confidence after 3 falls at home, her mobility was non-existent, she had lost her power of speech and her general health was deteriorating. What a difference 6 weeks has made. We have our lovely mum back
to the point where she can live independently with support again. The staff have all been wonderful, there is real teamwork, nothing is too much trouble. Always a smile on their faces. They are all so kind and caring, a real home from home. Thank you so much :)
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Review from Avery F (Daughter of Resident) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about the staff and facilities at Manby House in Ryland View. Mum was at a very low point (having been unwell for 5 weeks and then having a bad fall). When admitted, mum came home 6 weeks later with her 'spark' back. She describes Manby House as being like a 5 star hotel
but with loving care. I must thank the manager for her support to me in enabling mum's discharge home with the care in place that was needed.
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Review from Sadie A (Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It had been a very pleasant stay for me. The staff and all have been very helpful and friendly. I am on the road to recovery now.
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Review from Margaret M (Resident) published on 12 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had an amazing time at Ryland View nursing home, I feel that I have personally grown and have made good friends with the staff and residents, having take away food at night made me feel safe, more at home (Manby Unit).
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Current Review Score: 8.3 (8.265)

Overview of Review Score

The Review Score of 8.3 (8.265) out of 10 for Ryland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.814 for Ryland View Care Home is calculated as follows: ( (89 Excellents x 5) + (71 Goods x 4) + (29 Satisfactorys x 3) + (9 Poors x 2) + (28 Very Poors x 1) ) ÷ 226 Ratings = 3.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.451 Points relating to the number of positive Reviews for Ryland View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 registered maximum number of service users is 28.8. 13 Positive Reviews ÷ 28.8 = 0.451
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Romerico

Romerico Cruz

Job Title: Home Manager

“I am an internationally trained nurse who holds nursing licenses/registrations in the Philippines, US and in the UK.


As a Filipino working in care for 10 years here in the UK, I take pride and have always endeavoured to work in deference to the caring Filipino culture of filial piety and profound respectful behaviour towards the elderly where it is able to give them the care they deserve.


I am grateful and feel blessed to be working alongside like-hearted individuals and families who strives to ensure that we can provide dignified, person-centred and supportive environment for our elders. An environment where our residents can feel the sense of belongingness and where they can look forward to the days ahead with love and support.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ryland View Care Home to verify any information. View our terms and conditions. Ryland View Care Home has an Enhanced Service - more info.